Ava MD Santa Monica

★★★☆☆
Cosmetic and classic dermatological procedures offered, featuring the most sophisticated techniques, treatments and laser.
  • 2021 Santa Monica Blvd Ste 600 East

    Santa Monica, CA 90404

    Cross street: 20th Street

    Map & Directions
  • 310-828-2282

Personal Services

Personal Services
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Unfortunately the office is less like a medical practice and more like a used car sales lot. The are very good on the sales end but their work can be questionable and they do not stand behind it. Dr. Shambam is out of the office a great deal so do not plan on seeing her unless you have celebrity status. I would be careful with injections too - I saw a woman coming out the other day who looked like she had a tough day and her face was completely distorted. I overheard her on the phone when she said they could not do anything about it. Use extreme caution.

0
★☆☆☆☆

Unfortunately the office is less like a medical practice and more like a used car sales lot. The are very good on the sales end but their work can be questionable and they do not stand behind it. Dr. Shambam is out of the office a great deal so do not plan on seeing her unless you have celebrity status. I would be careful with injections too - I saw a woman coming out the other day who looked like she had a tough day and her face was completely distorted. I overheard her on the phone when she said they could not do anything about it. Use extreme caution.

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I recently had facial laser treatment that left me disfigured after 5 weeks. My face had a significant scar under my left eye and a small scar under my right eye. My skin was red, uneven, and blotchy on both sides of my face. I travelled over 100 miles to see Ava Shamban to help me. She has been simply amazing. Although she is an extremely succesfull doctor with a busy practice, I have found her to be extremely kind and compassionate. I am not a celebrity, but she always seems to find time in her schedule for me. I feel extremely fortunate in having found Ava, and I give her my highest recommendation for someone searching for a fantastic dermatologist as well as a genuinely kind person.

2
★★★★★

I recently had facial laser treatment that left me disfigured after 5 weeks. My face had a significant scar under my left eye and a small scar under my right eye. My skin was red, uneven, and blotchy on both sides of my face. I travelled over 100 miles to see Ava Shamban to help me. She has been simply amazing. Although she is an extremely succesfull doctor with a busy practice, I have found her to be extremely kind and compassionate. I am not a celebrity, but she always seems to find time in her schedule for me. I feel extremely fortunate in having found Ava, and I give her my highest recommendation for someone searching for a fantastic dermatologist as well as a genuinely kind person.

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I was totally happy with my recent experience at Dr. Shamban's office, altho I didnt' see her (I saw a physician's assistant). I was treated promptly and couretously by the staff and all my questions (mostly about insurance) were answered right away. My skin problem was medical in nature as opposed to cosmetic, and fortunately has cleared up and shouldn't reoccur. Now I'd like to return to the Laser Institute for some cosmetic work! All in all very professional.

2
★★★★★

I was totally happy with my recent experience at Dr. Shamban's office, altho I didnt' see her (I saw a physician's assistant). I was treated promptly and couretously by the staff and all my questions (mostly about insurance) were answered right away. My skin problem was medical in nature as opposed to cosmetic, and fortunately has cleared up and shouldn't reoccur. Now I'd like to return to the Laser Institute for some cosmetic work! All in all very professional.

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I was at another, very well-respected derm, practice with my teenage daughter and her skin, after two courses of accutane, was looking horrific. they jut didn;t seem to really care about the disfiguring cosmetic aspects of the dises of acne. A few treatments with Dr. Shamban and her very sweet and patient staff have left my daughter's skin smooth and glowing. She is even thinking of wearing a strapless dress to Prom, for the first time ever! Yes, the practice is busy and it looks more spa-like than medical, but Dr. Ava is completely certified medically, it's all covered by insurance and you can't argue with the results! Go for it - you won't be sorry .

2
★★★★★

I was at another, very well-respected derm, practice with my teenage daughter and her skin, after two courses of accutane, was looking horrific. they jut didn;t seem to really care about the disfiguring cosmetic aspects of the dises of acne. A few treatments with Dr. Shamban and her very sweet and patient staff have left my daughter's skin smooth and glowing. She is even thinking of wearing a strapless dress to Prom, for the first time ever! Yes, the practice is busy and it looks more spa-like than medical, but Dr. Ava is completely certified medically, it's all covered by insurance and you can't argue with the results! Go for it - you won't be sorry .

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I went to see Dr Shamban a couple of weeks ago. The entrance of her space on Santa Monica Blvd is fresh and snazzy, but clearly hasn't been carefully thought all the way through. The tiny waiting area was so crowded, that I couldn't even sit down to fill out my paperwork. And, when I finally did manage to score a place to sit down, Dr Shamban made me wait an hour for my appointment. I quizzed her staff, and apparently making patients wait forever (or in other words, poor time management on Dr Shamban's end) is pretty much the norm there. I walked. Good doctor/patient relationships are based on mutual respect, and that includes respect for each other's time. Dr Shamban may be great at what she does?but she's certainly not the only choice.

0
★☆☆☆☆

I went to see Dr Shamban a couple of weeks ago. The entrance of her space on Santa Monica Blvd is fresh and snazzy, but clearly hasn't been carefully thought all the way through. The tiny waiting area was so crowded, that I couldn't even sit down to fill out my paperwork. And, when I finally did manage to score a place to sit down, Dr Shamban made me wait an hour for my appointment. I quizzed her staff, and apparently making patients wait forever (or in other words, poor time management on Dr Shamban's end) is pretty much the norm there. I walked. Good doctor/patient relationships are based on mutual respect, and that includes respect for each other's time. Dr Shamban may be great at what she does?but she's certainly not the only choice.

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There are few medical day spas - maybe none - where I live (western MA), so I was so happy to find Dr Shamban when I recently stayed in LA. She was very cordial and candid about what my skin needed. I had two laser treatments and a peel and the results are noticeable! I am so happy with the improvements, thanks to Dr. Shamban and her super nurses Robin and Erin. I have a chance to come back in the summer and I definitely will make another appointment at the laser institute. I wish Dr. Shamban had a practice in my part of the world. My experience was very positive.

2
★★★★☆

There are few medical day spas - maybe none - where I live (western MA), so I was so happy to find Dr Shamban when I recently stayed in LA. She was very cordial and candid about what my skin needed. I had two laser treatments and a peel and the results are noticeable! I am so happy with the improvements, thanks to Dr. Shamban and her super nurses Robin and Erin. I have a chance to come back in the summer and I definitely will make another appointment at the laser institute. I wish Dr. Shamban had a practice in my part of the world. My experience was very positive.

Pros: one stop shop for the skin - they have everything there

Cons: wasn't thrilled with the parking

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Wow! My expericences at the Laser Institute have been fine. The med staff (nurses and doctor) made me feel confident about the procedures I had (2 laser treatments, one biopsy & a medical peel). They explained the procdures beforehand and then, in one case, even followed up with a phone call in the evening! The estheticians were very sweet and thorough with my treatments too. Everyone was on time and gracious plus friendly. I am not wild about the parking there but I will defintely go back next time I need a derm office.

2
★★★★☆

Wow! My expericences at the Laser Institute have been fine. The med staff (nurses and doctor) made me feel confident about the procedures I had (2 laser treatments, one biopsy & a medical peel). They explained the procdures beforehand and then, in one case, even followed up with a phone call in the evening! The estheticians were very sweet and thorough with my treatments too. Everyone was on time and gracious plus friendly. I am not wild about the parking there but I will defintely go back next time I need a derm office.

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I have visited the Laser Institute countless times in the past four or five years, and have never encountered any negativity, un-professionalism, or un-satisfactory treatment from any staff member or doctor. I walk in and feel welcomed and have always been treated with respect and professionalism. I walk in and the staff knows my name. If I'm having a skin problem, I feel comfortable and able to speak only about my medical history and personal background. About a year ago I visited the Laser Institute to have something removed I thought would harm me for life, only to have it disappear after just a couple sessions of treatment.

I highly recommend the Laser Institute, Dr. Ava Shamban and her staff. I will be returning again very soon.

2
★★★★★

I have visited the Laser Institute countless times in the past four or five years, and have never encountered any negativity, un-professionalism, or un-satisfactory treatment from any staff member or doctor. I walk in and feel welcomed and have always been treated with respect and professionalism. I walk in and the staff knows my name. If I'm having a skin problem, I feel comfortable and able to speak only about my medical history and personal background. About a year ago I visited the Laser Institute to have something removed I thought would harm me for life, only to have it disappear after just a couple sessions of treatment.

I highly recommend the Laser Institute, Dr. Ava Shamban and her staff. I will be returning again very soon.

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Worst experience I ever had with any medical care. I came in to have one tiny spot on my face lasered, and left six months later with a one-inch 3rd degree burn scar on my face and red skin patches all over my neck. I learned the hard way: NEVER let anyone near your face with a laser unless they are a licensed, qualified and very experienced medical doctor. Don't let anyone tell you a nurse, nurse practitioner, trained technician, medical assistant, aesthetician or cosmetologist is qualified to do this safely! Not only do I not recommend them, I think laws are desperately needed to regulate these type of clinics for the safety of the consumer. Stay away! They will only vacuum your wallet and/or your insurance company while endangering your health and safety.

0
★☆☆☆☆

Worst experience I ever had with any medical care. I came in to have one tiny spot on my face lasered, and left six months later with a one-inch 3rd degree burn scar on my face and red skin patches all over my neck. I learned the hard way: NEVER let anyone near your face with a laser unless they are a licensed, qualified and very experienced medical doctor. Don't let anyone tell you a nurse, nurse practitioner, trained technician, medical assistant, aesthetician or cosmetologist is qualified to do this safely! Not only do I not recommend them, I think laws are desperately needed to regulate these type of clinics for the safety of the consumer. Stay away! They will only vacuum your wallet and/or your insurance company while endangering your health and safety.

Pros: None

Cons: Incompetent, unqualified staff

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I feel LUCKY to have found Ava Shamban & practice. Been 2 other derm docs b4. - not satisfied w/ them. Dr. S., the RN's and PA's always give me prompt courteous service. They even go out of their way to accomodate me when traffic makes me late. Dr. S very skilled and artisitc w/ botox - not like other docs who jabbed away. Never feel pressured to try a new procedure or treatment - appreacite that! Gracious and professional staff. I feel confident there. Will return. Absolutely.

2
★★★★★

I feel LUCKY to have found Ava Shamban & practice. Been 2 other derm docs b4. - not satisfied w/ them. Dr. S., the RN's and PA's always give me prompt courteous service. They even go out of their way to accomodate me when traffic makes me late. Dr. S very skilled and artisitc w/ botox - not like other docs who jabbed away. Never feel pressured to try a new procedure or treatment - appreacite that! Gracious and professional staff. I feel confident there. Will return. Absolutely.

Pros: Knowledgeable staff, top equipment

Cons: If you live cross town the traffic will be frustrating

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A disaster. Arrogant. Overpriced. Incompetent Assistants. Will burn your skin and your wallet. This town is full of competent dermatologists who care more about their patients than their television profiles. Run, don't walk, in the opposite direction. This woman is BAD news. She doesn't care about her patients, only her publicity. And the ATTITUDE. Unless you're an A celebrity, don't even try. And if you are, why bother. Arnie Klein on his worst day is better than this girl on her best.....

1
★★★☆☆

A disaster. Arrogant. Overpriced. Incompetent Assistants. Will burn your skin and your wallet. This town is full of competent dermatologists who care more about their patients than their television profiles. Run, don't walk, in the opposite direction. This woman is BAD news. She doesn't care about her patients, only her publicity. And the ATTITUDE. Unless you're an A celebrity, don't even try. And if you are, why bother. Arnie Klein on his worst day is better than this girl on her best.....

.

though it has good ambiance and nice staff, it is apparently only good for special treatments, not for dermatologist visits. first, the staff told me by phone my appointment was on one day, and entered it into the computer on a different day, so i had to wait a long time. luckily, they could fit me in. unfortunately, the doctor prescribed me with expensive medications that made the condition worse. i had to go to another doctor and it was better within a few days. what a bad experience.

0
★☆☆☆☆

though it has good ambiance and nice staff, it is apparently only good for special treatments, not for dermatologist visits. first, the staff told me by phone my appointment was on one day, and entered it into the computer on a different day, so i had to wait a long time. luckily, they could fit me in. unfortunately, the doctor prescribed me with expensive medications that made the condition worse. i had to go to another doctor and it was better within a few days. what a bad experience.

More about Ava MD Santa Monica

Dr. Ava is world renowned board-certified dermatologist who graduated Magna Cum Laude from Harvard University. In addition to serving as Assistant Clinical Professor of Dermatology at the UCLA-Geffen School of Medicine, Dr. Ava is also recognized as television's “Extreme Makeover” Dermatologist and is the resident dermatology expert on the Emmy Award winning daytime talk show, “The Doctors." Allure Magazine also selected Dr. Ava to be their "Allure Insider" Dermatology expert. As a key opinion leader in the field of dermatology and a published author, Dr. Shamban has lectured extensively both nationally and internationally on topics ranging from medical to cosmetic dermatology. She is a pioneer in developing the multimodal treatment approach to acne, acne scars, pigmentary problems and rosacea and has served as the Principal Investigator on many clinical trials for both dermatology pharmaceuticals and devices that led to FDA approval. Dr. Ava has published extensively in prestigious medical journals. Dr. Ava is a passionate advocate for natural good looks, through scientifically proven treatments and healthy lifestyle changes that restore and heal skin and spirit. She has devoted her career to empowering women and men of all ages to live more confident, healthy and happy lives. Signature Feature – Signature Feature is Dr. Ava's unique philosophy of beauty, which shifts the focus of one's appearance to the positive. Many dermatology practices focus on "fixing" aesthetic challenges. Dr. Ava and her AVA MD staff choose instead to bring out the focal point of each patient’s individual beauty. AVA MD's experienced staff works with each patient to determine their Signature Feature and then set out a treatment plan to highlight it. Part of this process may include elimination of "background noise" such as wrinkles and fine lines, dark circles, pigmentation, sagging, acne scars, etc., in order to help us draw attention to what is striking and original in each individual. For more information about Dr. Ava, please visit AvaMD.com.

Editorial from

Cosmetic and classic dermatological procedures offered, featuring the most sophisticated techniques, treatments and laser and light systems for skin rejuvenation.

 

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