Mina Motors

★★★★☆
  • 1411 Fitzwater St

    Philadelphia, PA 19146

    Map & Directions
  • 215-735-2749

About Mina Motors

Hours
Mon-Fri 8am-5:30pm
Reservations
Make A Reservation

Automotive

Automotive
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I went to Mina motors because it was close and I read some good things about it. It was a horrible mistake. They completely lied about their initial quote and basically yelled at me when I simple stated what another one of their employees had told me. Whats worse is that when I came back to pick up my car, they added $75 in fees that they had forgotten about earlier. After stating that it was their mistake, they yelled at me more and refused to give my car back! I was tempted to file a police report if I did not need my car so urgently. They have no customer service, are highly overpriced, and extremely unprofessional. I would not recommend this place to anyone and will never go back myself.

1
★☆☆☆☆

I went to Mina motors because it was close and I read some good things about it. It was a horrible mistake. They completely lied about their initial quote and basically yelled at me when I simple stated what another one of their employees had told me. Whats worse is that when I came back to pick up my car, they added $75 in fees that they had forgotten about earlier. After stating that it was their mistake, they yelled at me more and refused to give my car back! I was tempted to file a police report if I did not need my car so urgently. They have no customer service, are highly overpriced, and extremely unprofessional. I would not recommend this place to anyone and will never go back myself.

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I was new to the city and looking for a good mechanic. After several horrible experiences at other shops I tried Mina Motors. They were great!!! Very friendly and did great work. I recommended my roommate go there as well. She went in and asked them to check over everything and fix whatever was wrong. Instead of making up a bunch of stuff and pulling a fast one on her, they were very honest and told her all she needed was an oil change. Would definitely recommend. My car is there as I type this.

5
★★★★★

I was new to the city and looking for a good mechanic. After several horrible experiences at other shops I tried Mina Motors. They were great!!! Very friendly and did great work. I recommended my roommate go there as well. She went in and asked them to check over everything and fix whatever was wrong. Instead of making up a bunch of stuff and pulling a fast one on her, they were very honest and told her all she needed was an oil change. Would definitely recommend. My car is there as I type this.

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I have used Mina motors in the past and while I beleive they are a little overpriced, I have attributed that to their city operating cost. I also felt the service was generally pretty good; however, in my last visit left me very unhappy as I beleive I was quoted a different make tires than was installed on my car. When I brought this to their attention, the denied the quote I am sure that I heard and agreed to. My major problem was that instead of exploring options to rectify the situation, they kept insisting they were right. What ever happened to the first rule of customer service? This will be my last visit to Mina.

1
★★☆☆☆

I have used Mina motors in the past and while I beleive they are a little overpriced, I have attributed that to their city operating cost. I also felt the service was generally pretty good; however, in my last visit left me very unhappy as I beleive I was quoted a different make tires than was installed on my car. When I brought this to their attention, the denied the quote I am sure that I heard and agreed to. My major problem was that instead of exploring options to rectify the situation, they kept insisting they were right. What ever happened to the first rule of customer service? This will be my last visit to Mina.

Pros: conient and quality

Cons: bad customer service

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When I first went to MIna Motors the male I talked to was very nice, he explained to me what was wrong with my car in detail. Me being a female dont know to much about cars, but I didn' t feel like he was just telling me anything because I am a female. They done a great job on my car and I do recommend them for service

5
★★★★★

When I first went to MIna Motors the male I talked to was very nice, he explained to me what was wrong with my car in detail. Me being a female dont know to much about cars, but I didn' t feel like he was just telling me anything because I am a female. They done a great job on my car and I do recommend them for service

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I would suggest to anyone to use Mina Motors! The mechanics are very helpful, they call if they need to talk to you, and call when the car is ready. They review and write down what you want done, their bills are legible and specific to the work completed. They even took it upon themselves to fix a light I had out (which I forgot about), but get this, they called me first, which is awesome. In addition I totally forgot about Emissions, they reminded me and were able to do everything that day. If your a female and don't want to be taken advantage of this is the place you want to go! They have seperate people working the register so you aren't waiting around for someone to notice you.

2
★★★★★

I would suggest to anyone to use Mina Motors! The mechanics are very helpful, they call if they need to talk to you, and call when the car is ready. They review and write down what you want done, their bills are legible and specific to the work completed. They even took it upon themselves to fix a light I had out (which I forgot about), but get this, they called me first, which is awesome. In addition I totally forgot about Emissions, they reminded me and were able to do everything that day. If your a female and don't want to be taken advantage of this is the place you want to go! They have seperate people working the register so you aren't waiting around for someone to notice you.

Pros: Friendly, knowledgable, flexible and respectful.

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Since 1986, ASE certified technicians provide repairs on transmissions, brakes, hoses, air conditioning, belts and more.

 

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