Braxton Seafood Grill

I have been a regular at Braxton for a few years, and I'm definitely addicted to their soda biscuits and excellent Salmon dishes. After a long day at client In Lombard, all I wanted was a quiet good meal. I went to Braxton around 6:00 and asked for a table for one. The hostess asked me if I wanted to sit at the bar, and I answered no, I really wanted a quiet table. So she sat me at one of the noisy bar tables even though they have a large and beautiful dining room. When I explained I wanted one of the dining room seats I was told by the hostess there were none available, yet I saw couple after couple enter the dining room from the seat they gave me which overlooked the hostess station right next to the drafty door. About a month ago, I had the same experience so this is is not an accident, but consistently poor service.

I left there with a large headache and very irritated at the staff at not addressing the issue of finding a quiet dining experience for me. I like the food here but the service is severely lacking, particularly for the price. I don't know what has changed here , but I can no longer recommend this restaurant due to the lack of customer service.