West Coast Chief Repair, Inc.

★★★★☆
Call Today to Make an Appointment!
  • 355 N. Fairfax Ave

    Los Angeles, CA 90036

    Cross street: Proud to serve the Los Angeles area.

    Map & Directions
  • 323-302-4517

About West Coast Chief Repair, Inc.

Categories
Hours
M-F 8am-6pm, Sa 8am-3pm, Su Closed
3.8676 136
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they have a to mane new non-experienced technicians. i work with west cost 8 year.couple of technicians are professional. for a/c & heating i call Tiger.really professional,honest.always good prices.for appliance i call Jevgen K.

5
★★★★★

they have a to mane new non-experienced technicians. i work with west cost 8 year.couple of technicians are professional. for a/c & heating i call Tiger.really professional,honest.always good prices.for appliance i call Jevgen K.

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Two machines: (1) Replaced wrong part for my clothes washing machine. I'm still wringing out clothes by hand! No satisfaction!\n(2) Charged me $35 for an estimate to my dishwasher. The WCCR repairman literally opened the door of dishwasher (note: motor and hoses underneath dishwasher; cannot see by opening door) and told me I needed new motor. Another repairman (not WCCR) fixed my dishwasher. It was a loose hose which the 2nd repairman fixed with a screw driver!\nWATCH OUT FOR MISDIAGNOSIS!

0
★☆☆☆☆

Two machines: (1) Replaced wrong part for my clothes washing machine. I'm still wringing out clothes by hand! No satisfaction!\n(2) Charged me $35 for an estimate to my dishwasher. The WCCR repairman literally opened the door of dishwasher (note: motor and hoses underneath dishwasher; cannot see by opening door) and told me I needed new motor. Another repairman (not WCCR) fixed my dishwasher. It was a loose hose which the 2nd repairman fixed with a screw driver!\nWATCH OUT FOR MISDIAGNOSIS!

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Excellent service. My washing machine was repaired and the technician found the problem without having to replace an expensive part.

2
★★★★★

Excellent service. My washing machine was repaired and the technician found the problem without having to replace an expensive part.

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Somewhat more expensive than I expected since the pump just needed to be cleaned out, not replaced. The serviceman was friendly, professional, knew what he was doing and kept in touch, although it took 2 days for the replacement pump to come, which was not needed as it turned out. I was satisfied with the work

2
★★★★★

Somewhat more expensive than I expected since the pump just needed to be cleaned out, not replaced. The serviceman was friendly, professional, knew what he was doing and kept in touch, although it took 2 days for the replacement pump to come, which was not needed as it turned out. I was satisfied with the work

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He showed up on time, diagnosed the problem, and made the repair by appointment a few days later. He also noted the reason the A/C was very weak: filthy filters.

2
★★★★★

He showed up on time, diagnosed the problem, and made the repair by appointment a few days later. He also noted the reason the A/C was very weak: filthy filters.

.

The technician was very nice and professional. We ended up deciding on purchasing a new unit, due to cost of repairs and age of unit. The technician was honest and didn't try and convince us otherwise. Great company and we are many time return customers.

2
★★★★★

The technician was very nice and professional. We ended up deciding on purchasing a new unit, due to cost of repairs and age of unit. The technician was honest and didn't try and convince us otherwise. Great company and we are many time return customers.

.

Very nice and professional. Performed the job promptly and did not go above estimate. Highly recommended

2
★★★★★

Very nice and professional. Performed the job promptly and did not go above estimate. Highly recommended

.

I had called other plumbing companies and described my problem which was the washer would turn on, release water, start to wash then not finish and then just stop without draining the water. Other companies suggested to just get a new washer. West Coast Chief Repair came out and quickly solved the problem, and the expense was minimal. I am very happy with the repairs.

2
★★★★★

I had called other plumbing companies and described my problem which was the washer would turn on, release water, start to wash then not finish and then just stop without draining the water. Other companies suggested to just get a new washer. West Coast Chief Repair came out and quickly solved the problem, and the expense was minimal. I am very happy with the repairs.

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They assessed the situation, showed me the price, and then got the job done. Quick and painless and I thought the price was fair.

2
★★★★★

They assessed the situation, showed me the price, and then got the job done. Quick and painless and I thought the price was fair.

.

Technician came on time, very polite. He identified the problem, had the parts available to replace it and fixed the problem in a fairly short period of time.

2
★★★★★

Technician came on time, very polite. He identified the problem, had the parts available to replace it and fixed the problem in a fairly short period of time.

.

arrived as stated,workman very good did a very good job. I have another project coming up and will call them, very professional.

2
★★★★★

arrived as stated,workman very good did a very good job. I have another project coming up and will call them, very professional.

.

They called me right away. Mr dryer was fixed within 4 hours of my entering the request. he was on time, helpfull, and was very professional. I thought they were a little high in their price but I wanted it done right away.

2
★★★★★

They called me right away. Mr dryer was fixed within 4 hours of my entering the request. he was on time, helpfull, and was very professional. I thought they were a little high in their price but I wanted it done right away.

.

here promptly did work sufficiently

2
★★★★★

here promptly did work sufficiently

.

Eugene was very efficient and he explained everything that we needed to know. He was very professional and I was very pleased with the work. I will recommend you services to my friends. Thank you

2
★★★★★

Eugene was very efficient and he explained everything that we needed to know. He was very professional and I was very pleased with the work. I will recommend you services to my friends. Thank you

.

They called as soon as I placed the request. The service was fast and the results accurate.

2
★★★★★

They called as soon as I placed the request. The service was fast and the results accurate.

.

He was great. Oven works better than it has in years, and he was able to do the job on the same day. Awesome.

2
★★★★★

He was great. Oven works better than it has in years, and he was able to do the job on the same day. Awesome.

.

Technician is very professional - arrived on time - discussed in detail all the problems and solutions. Would gladly recommend!

2
★★★★★

Technician is very professional - arrived on time - discussed in detail all the problems and solutions. Would gladly recommend!

.

Everything they do is excellent. They guy they send out is just great, I would recommend them to anybody.

2
★★★★★

Everything they do is excellent. They guy they send out is just great, I would recommend them to anybody.

.

We have used West Coast Chief Repair quite few times and we are extremely happy with their services. Highly recommend to try them out.

2
★★★★★

We have used West Coast Chief Repair quite few times and we are extremely happy with their services. Highly recommend to try them out.

.

The technician was there when they scheduled him to be there. He did a great job on fixing my equipment.

2
★★★★★

The technician was there when they scheduled him to be there. He did a great job on fixing my equipment.

.

The service technician from West Coast Chief Repair was very professional. The problem with my refrigerator has been resolved and I am satisfied with the repairs. Two Thumbs Up!!

2
★★★★★

The service technician from West Coast Chief Repair was very professional. The problem with my refrigerator has been resolved and I am satisfied with the repairs. Two Thumbs Up!!

.

prompt, dependable....carry many parts on the truck....serviceman alex gave candid, sharp, knowledgable assessments and great recommendations....saved me money by repairing instead of replacing expensive appliances....will only them them in the future....

2
★★★★★

prompt, dependable....carry many parts on the truck....serviceman alex gave candid, sharp, knowledgable assessments and great recommendations....saved me money by repairing instead of replacing expensive appliances....will only them them in the future....

.

Responded quickly to our request. Very prompt and professional

2
★★★★★

Responded quickly to our request. Very prompt and professional

.

I was away on business when my wife informed me that our heater quit working. With a 2 month old in the house, having a working heater has suddenly become very important. I googled for heater repair in Sherman oaks and came across West Coast Chief company. While on the phone with them, I explained the problem and the urgency of my situation. The CSR did not seem to be very concerned but he did assure me that a technician will be out to my house within 2 hours. About 50 minutes later my wife had called me to let me know that the technician was already there working on the heater! Another 40 minutes later our heater was back to normal and warm air was flowing through the house. Thank you Google and a big THANK YOU to West Coast Chief! I could not be happier.

2
★★★★★

I was away on business when my wife informed me that our heater quit working. With a 2 month old in the house, having a working heater has suddenly become very important. I googled for heater repair in Sherman oaks and came across West Coast Chief company. While on the phone with them, I explained the problem and the urgency of my situation. The CSR did not seem to be very concerned but he did assure me that a technician will be out to my house within 2 hours. About 50 minutes later my wife had called me to let me know that the technician was already there working on the heater! Another 40 minutes later our heater was back to normal and warm air was flowing through the house. Thank you Google and a big THANK YOU to West Coast Chief! I could not be happier.

.

West Coast Chief Repair called me before I even had time to contact them and arranged a timely appointment. They called me the morning of the appointment to let me know the technician would arrive within the next 30 minutes, which he did. The technician was knowledgeable, friendly, polite, and kept me informed of what he was doing at all times. My heater was working within the hour, at an amazing price! I have already recommended them to others and will continue to do so, I couldn't be more pleased with their service!!

2
★★★★★

West Coast Chief Repair called me before I even had time to contact them and arranged a timely appointment. They called me the morning of the appointment to let me know the technician would arrive within the next 30 minutes, which he did. The technician was knowledgeable, friendly, polite, and kept me informed of what he was doing at all times. My heater was working within the hour, at an amazing price! I have already recommended them to others and will continue to do so, I couldn't be more pleased with their service!!

.

Unlike the other company they told me they could get the part right after the weekend and could install the next day and that is what happened. The other company on this site and the one that came out from the Home Warranty company told me it would be at least 5-10 days to get the part.

2
★★★★★

Unlike the other company they told me they could get the part right after the weekend and could install the next day and that is what happened. The other company on this site and the one that came out from the Home Warranty company told me it would be at least 5-10 days to get the part.

.

Guys at West coast chief repair is the wonderful! Both managers (Erin and Michael) called me within 20 mins of submitting my request and their guy showed up next day. They look at my problem and it turned out it is a job can be done in 2 mins. So the service people fixed the problem and walked away without charging us - will definitely do with business with them again!

2
★★★★★

Guys at West coast chief repair is the wonderful! Both managers (Erin and Michael) called me within 20 mins of submitting my request and their guy showed up next day. They look at my problem and it turned out it is a job can be done in 2 mins. So the service people fixed the problem and walked away without charging us - will definitely do with business with them again!

.

Both dispatcher and technician were polite and professional. Repairman diagnosed problem and was honest about cost/benefit. Work was performed quickly and the entire area was left clean. I will use WCCR again.

2
★★★★★

Both dispatcher and technician were polite and professional. Repairman diagnosed problem and was honest about cost/benefit. Work was performed quickly and the entire area was left clean. I will use WCCR again.

.

I just had some work done on my stove by West Coast Chief Repair, Inc. The technician was professional, good and fast. I was very pleased. I will be recommending this company to my friends

2
★★★★★

I just had some work done on my stove by West Coast Chief Repair, Inc. The technician was professional, good and fast. I was very pleased. I will be recommending this company to my friends

.

I just had some work done on my stove by West Coast Chief Repair, Inc. The technician was professional, good and fast. I was very pleased. I will be recommending this company to my friends

2
★★★★★

I just had some work done on my stove by West Coast Chief Repair, Inc. The technician was professional, good and fast. I was very pleased. I will be recommending this company to my friends

.

The service is prompt & they called to let us know the repairman would be over w/in 20 mins. Reasonable prices. They provided an explanation of what was wrong & gave us the old part that was replaced. We would certainly use them again in the future.

2
★★★★★

The service is prompt & they called to let us know the repairman would be over w/in 20 mins. Reasonable prices. They provided an explanation of what was wrong & gave us the old part that was replaced. We would certainly use them again in the future.

.

As a management company that we are, we always deal with different service professionals. However, the service professional sent by West Coast Chief was polite, friendly and knowledgeable and took care of our tenant in a speedy manner, promptly. He communicated the procedure and worked with moving heavy obstacles without any complaining and handled the situation timely and smoothly. We will continue giving them all our appliance business for the many buildings and houses we are currently managing. Keep up the good work.

2
★★★★★

As a management company that we are, we always deal with different service professionals. However, the service professional sent by West Coast Chief was polite, friendly and knowledgeable and took care of our tenant in a speedy manner, promptly. He communicated the procedure and worked with moving heavy obstacles without any complaining and handled the situation timely and smoothly. We will continue giving them all our appliance business for the many buildings and houses we are currently managing. Keep up the good work.

.

He was prompt. Got right to the problem, fixed it and charged a fair price. I would use him again

2
★★★★★

He was prompt. Got right to the problem, fixed it and charged a fair price. I would use him again

.

Repairman told me with a big smile "" you need a new pump and motor"". About $400 with the so called discount coupon. My dishwasher was less than two years old. All he did was turn it on. Called the factory and they reccomeded another company. Short story is that they came out today and it was the inlet valve @ $32! West coast wanted $200 now and could not fix it until next week. The factory company had the part and fixed today. Don't waste money or time on these guys. I read the great reviews on them too but my experience is nothing but scam. Don't trust them!

0
★☆☆☆☆

Repairman told me with a big smile "" you need a new pump and motor"". About $400 with the so called discount coupon. My dishwasher was less than two years old. All he did was turn it on. Called the factory and they reccomeded another company. Short story is that they came out today and it was the inlet valve @ $32! West coast wanted $200 now and could not fix it until next week. The factory company had the part and fixed today. Don't waste money or time on these guys. I read the great reviews on them too but my experience is nothing but scam. Don't trust them!

.

I hired them and they did a great job, it's really hard to find quality repairman. I was very impressed with the professionalisms this company has shown me. Thank you

2
★★★★★

I hired them and they did a great job, it's really hard to find quality repairman. I was very impressed with the professionalisms this company has shown me. Thank you

.

I hired them and they did a great job, it's really hard to find quality repairman. I was very impressed with the professionalisms this company has shown me. Thank you

2
★★★★★

I hired them and they did a great job, it's really hard to find quality repairman. I was very impressed with the professionalisms this company has shown me. Thank you

.

As a management company that we are, we always deal with different service professionals. However, the service professional sent by West Coast Chief was polite, friendly and knowledgeable and took care of our tenant in a speedy manner, promptly. He communicated the procedure and worked with moving heavy obstacles without any complaining and handled the situation timely and smoothly. We will continue giving them all our appliance business for the many buildings and houses we are currently managing. Keep up the good work.

2
★★★★★

As a management company that we are, we always deal with different service professionals. However, the service professional sent by West Coast Chief was polite, friendly and knowledgeable and took care of our tenant in a speedy manner, promptly. He communicated the procedure and worked with moving heavy obstacles without any complaining and handled the situation timely and smoothly. We will continue giving them all our appliance business for the many buildings and houses we are currently managing. Keep up the good work.

.

I liked their pricing, courtesy and getting the work done within the set time frame

2
★★★★★

I liked their pricing, courtesy and getting the work done within the set time frame

.

West Coast Chief Repair called me before I even had time to contact them and arranged a timely appointment. They called me the morning of the appointment to let me know the technician would arrive within the next 30 minutes, which he did. The technician was knowledgeable, friendly, polite, and kept me informed of what he was doing at all times. My heater was working within the hour, at an amazing price! I have already recommended them to others and will continue to do so, I couldn't be more pleased with their service!

2
★★★★★

West Coast Chief Repair called me before I even had time to contact them and arranged a timely appointment. They called me the morning of the appointment to let me know the technician would arrive within the next 30 minutes, which he did. The technician was knowledgeable, friendly, polite, and kept me informed of what he was doing at all times. My heater was working within the hour, at an amazing price! I have already recommended them to others and will continue to do so, I couldn't be more pleased with their service!

.

The service is prompt & they called to let us know the repairman would be over w/in 20 mins. Reasonable prices. They provided an explanation of what was wrong & gave us the old part that was replaced. We would certainly use them again in the future

2
★★★★★

The service is prompt & they called to let us know the repairman would be over w/in 20 mins. Reasonable prices. They provided an explanation of what was wrong & gave us the old part that was replaced. We would certainly use them again in the future

.

These guys are the worst. They replaced a thermostat for me, used the wrong type. I called them repeatedly over a period of a month or so. Each time someone said that the technician/the manager/etc. would call me back. No one EVER called back even after maybe eight calls on my part. When they finally called back, they told me that the thermostat was USED now, so they would have to charge me $120 to replace it with the correct one! Too bad I didn't read these reviews first. Yuch. Update: They are members of the Better Business Bureau, and when I filed a complaint (it's easy), they called within a day and fell all over themselves trying to please me. A-holes

0
★☆☆☆☆

These guys are the worst. They replaced a thermostat for me, used the wrong type. I called them repeatedly over a period of a month or so. Each time someone said that the technician/the manager/etc. would call me back. No one EVER called back even after maybe eight calls on my part. When they finally called back, they told me that the thermostat was USED now, so they would have to charge me $120 to replace it with the correct one! Too bad I didn't read these reviews first. Yuch. Update: They are members of the Better Business Bureau, and when I filed a complaint (it's easy), they called within a day and fell all over themselves trying to please me. A-holes

.

they called almost immediately upon submitting the request. i appreciate that they obviously wanted my business. the repairman came and fixed my washing machine quickly and only charged me the $35 initial visit fee. he was nice, professional and a good communicator. they gave me a 4 hour window (12pm-4pm) of when they'd show up and said they'd call within 30 minutes of the repairman's arrival. in my experience, most places would call at 3:45pm and the repairman would be a little late. this time, they called at 1:30pm, he was there by 1:45pm and my washer was fixed by 2pm. it was the perfect customer service experience.

2
★★★★★

they called almost immediately upon submitting the request. i appreciate that they obviously wanted my business. the repairman came and fixed my washing machine quickly and only charged me the $35 initial visit fee. he was nice, professional and a good communicator. they gave me a 4 hour window (12pm-4pm) of when they'd show up and said they'd call within 30 minutes of the repairman's arrival. in my experience, most places would call at 3:45pm and the repairman would be a little late. this time, they called at 1:30pm, he was there by 1:45pm and my washer was fixed by 2pm. it was the perfect customer service experience.

.

my technician, J.D., was so great. I felt very comfortable with him. He found the problem with my swamp cooler and told me he would locate the part and let me know what the cost was and when he would have the part. He was only gone less than five minutes and called me with the information. And the price was very reasonable.

2
★★★★★

my technician, J.D., was so great. I felt very comfortable with him. He found the problem with my swamp cooler and told me he would locate the part and let me know what the cost was and when he would have the part. He was only gone less than five minutes and called me with the information. And the price was very reasonable.

.

Got my phone call immediately and an appointment was set up. Called and arr'd on schedule, very pleasant and reviewed the whole refrigerator, not just the one area. Glad he did as we learned more about our frig from Vladimir. Also discovered our ice maker was defective from the beginning, only we never realized it. The replacement is working well, no more obnoxious sounds of ice falling into the tray. Thank you! We talked to Samsung and got no sympathy...nor will the booklet ever be rewritten to include things to watch for and get repaired before the warranty runs out.

2
★★★★★

Got my phone call immediately and an appointment was set up. Called and arr'd on schedule, very pleasant and reviewed the whole refrigerator, not just the one area. Glad he did as we learned more about our frig from Vladimir. Also discovered our ice maker was defective from the beginning, only we never realized it. The replacement is working well, no more obnoxious sounds of ice falling into the tray. Thank you! We talked to Samsung and got no sympathy...nor will the booklet ever be rewritten to include things to watch for and get repaired before the warranty runs out.

.

Very good job, and they were willing to drive all the way to my house which is quite far from me. Great job will use again. He did quite a bit of work and went out of his way to fix a 1961 heater. And was able to fix and I didn't have to replace it.

2
★★★★★

Very good job, and they were willing to drive all the way to my house which is quite far from me. Great job will use again. He did quite a bit of work and went out of his way to fix a 1961 heater. And was able to fix and I didn't have to replace it.

.

prompt, dependable....carry many parts on the truck....serviceman alex gave candid, sharp, knowledgable assessments and great recommendations....saved me money by repairing instead of replacing expensive appliances....will only them them in the future...

2
★★★★★

prompt, dependable....carry many parts on the truck....serviceman alex gave candid, sharp, knowledgable assessments and great recommendations....saved me money by repairing instead of replacing expensive appliances....will only them them in the future...

.

I waited 4 days for a repairmen to come fix my dryer and he was so rude to me. he said he needed to replace the belt but would not tell me why it had broken, He replaced it 3 days later and it made a funny sound- all he would tell me was not to put too much laundry in the dryer! he left my house a mess and had no manners. sure enough, a week, later,t he dryer broke again! 3 days later, same guy comes back and left after 10 minutes without a word- but he explains to my male house guest that he was leaving and what he thinks might be wrong, but then called my landlord and said it would cost $350 to refix it! Even though I made the appointment and paid him myself! Completely sexist behaviour, never explained to me what was wrong, misdiagnosed, overcharged, and I am still waiting for the general manager to appologize and fix the original problem or refund me!

0
★☆☆☆☆

I waited 4 days for a repairmen to come fix my dryer and he was so rude to me. he said he needed to replace the belt but would not tell me why it had broken, He replaced it 3 days later and it made a funny sound- all he would tell me was not to put too much laundry in the dryer! he left my house a mess and had no manners. sure enough, a week, later,t he dryer broke again! 3 days later, same guy comes back and left after 10 minutes without a word- but he explains to my male house guest that he was leaving and what he thinks might be wrong, but then called my landlord and said it would cost $350 to refix it! Even though I made the appointment and paid him myself! Completely sexist behaviour, never explained to me what was wrong, misdiagnosed, overcharged, and I am still waiting for the general manager to appologize and fix the original problem or refund me!

.

I felt they were very honest. Any time a service provider tells me how to do things more cheaply than they can, or when they tell me it'd be smarter not to do certain work, that tells me they're looking out for my best interest, not just a quick buck

2
★★★★★

I felt they were very honest. Any time a service provider tells me how to do things more cheaply than they can, or when they tell me it'd be smarter not to do certain work, that tells me they're looking out for my best interest, not just a quick buck

.

And you thought the cable guy ran late? This sucks.

0
★☆☆☆☆

And you thought the cable guy ran late? This sucks.

.

We are a rental company and have used West Coast Chief Repair several times. They offer a lot of services. However, the scheduling and follow through with appointments is never good. They always have some excuse as to why they are not able to make the appointment. ...9 times out of 10 they haven't shown up in the time they scheduled, canceled or rescheduled the appointment 15 minutes before the time slot they gave. We just had West Coast replace a floor heater in our 1940's rental in Santa Monica. The repairman came 2 hours after the schedule window of time. In addition, they removed and ""DISPOSED OF"" the original cast iron floor grate that covered the heater opening and replaced it with a cheap ""NEW"" one that is 5 inches too short!!! Now I have a missing cast iron floor grate that was original to the building and a whole in the floor. DO NOT RECOMMEND AT ALL!!!!!!!!

0
★☆☆☆☆

We are a rental company and have used West Coast Chief Repair several times. They offer a lot of services. However, the scheduling and follow through with appointments is never good. They always have some excuse as to why they are not able to make the appointment. ...9 times out of 10 they haven't shown up in the time they scheduled, canceled or rescheduled the appointment 15 minutes before the time slot they gave. We just had West Coast replace a floor heater in our 1940's rental in Santa Monica. The repairman came 2 hours after the schedule window of time. In addition, they removed and ""DISPOSED OF"" the original cast iron floor grate that covered the heater opening and replaced it with a cheap ""NEW"" one that is 5 inches too short!!! Now I have a missing cast iron floor grate that was original to the building and a whole in the floor. DO NOT RECOMMEND AT ALL!!!!!!!!

Message from West Coast Chief Repair, Inc.

Reliable and Affordable HVAC Service * | repairs | service | installation | replacement | * Commercial & Residential Central Air Conditioning & Heating | Wall & Window Air Conditioning & Heating Based out of Los Angeles, we specialize in service and repair of all major a/c and heating units, including most brands and models. See our Service Area Map. Our technicians are well experienced and have many years of field work behind them. We offer same day service on most orders placed before 12 Noon. There is no extra charge for evenings, weekends or holidays. We are always in your area, so there is no travel charge! Lastly, we only install brand new, factory recommended parts. What does this all mean to you? - The job is done right the first time, quickly and for the best price! Schedule a service call right now.

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