Clarion Hotel & Conference Center

★☆☆☆☆
  • 3201 Loop 289 South

    Lubbock, TX 79423

    Map & Directions
  • 806-797-3241

About Clarion Hotel & Conference Center

Categories
  • Hotels & Motels
Hours
M-Su 24hr
Emails
  • ihelp@choicehotels.com

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I made an on-line reservation in January for a June 2012 two night stay to complete at the Buffalo Springs 70.3 IM. The price for the hotel was higher per night than the hotel?s normal rate. The reservation required a minimum of a two night stay. I only needed one night. But I figured, It?s the event hotel and it would be nice to stay there along with other athletes to enjoy the seminars and vendors.\r\n\r\nI was injured in April and it required surgery which meant that I could not compete. When I tried to cancel my reservation in May, 2012 I was informed that I could cancel but that I would lose the entire amount of the stay since this was an Advance Purchase. I went back and read the fine print on the on-line reservation and found a fine print statement that I would lose the deposit. I guess the hotel management figures that they can optimize profits by imposing such strict rules when the hotel is busiest. I am really disappointed they choose to do business like this. If I cannot get my $$ back. Holiday Inn will never get my business again. \r\n

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★☆☆☆☆

I made an on-line reservation in January for a June 2012 two night stay to complete at the Buffalo Springs 70.3 IM. The price for the hotel was higher per night than the hotel?s normal rate. The reservation required a minimum of a two night stay. I only needed one night. But I figured, It?s the event hotel and it would be nice to stay there along with other athletes to enjoy the seminars and vendors.\r\n\r\nI was injured in April and it required surgery which meant that I could not compete. When I tried to cancel my reservation in May, 2012 I was informed that I could cancel but that I would lose the entire amount of the stay since this was an Advance Purchase. I went back and read the fine print on the on-line reservation and found a fine print statement that I would lose the deposit. I guess the hotel management figures that they can optimize profits by imposing such strict rules when the hotel is busiest. I am really disappointed they choose to do business like this. If I cannot get my $$ back. Holiday Inn will never get my business again. \r\n

Message from Clarion Hotel & Conference Center

The Clarion Hotel is a short distance from the Texas Tech University located in southwestern Lubbock, Texas. This pet-friendly hotel is also near the Depot Entertainment District, South Plains Mall, Buffalo Springs Lake, Buddy Holly Center, and Stone Gate Golf Course. Take advantage of our many amenities including: free airport transportation, free Wi-Fi, free daily newspaper, and free parking on premises. After a fun-filled day of exploration, relax at the Martini Bar or indoor pool. Those traveling on business will appreciate the 24-hour business center. We have nine meeting rooms perfect for banquets and conferences. All spacious guest rooms include 32-inch television, coffee maker, desk, hair dryer, iron and ironing board. Some rooms offer a sofa sleeper. The Clarion Hotel provides excellent customer service from the friendliest staff in town. Book Now!

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