On Time Electric

★★★★★
  • 1111 Rusk St 5

    Houston, TX 77002

    Map & Directions
  • 832-466-8463

About On Time Electric

Categories

Home Construction & Remodeling

Home Construction & Remodeling
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.

I would just like to thank Richard,and OnTime for a wonderful job.
Our power went out in our daughters bedroom last week. Well with Christmas and all, I just had not gotten around to calling anyone. Then this morning, the power in our bedroom went out and we smelled a burning odor coming from the living room wall.
I looked up online and checked reviews. I also checked out the BBB and I chose to call OnTIme. I am so happy I did.
Richard found a burning, not burnt, but burning wire in a plug on the wall, also the breaker was burning. Turns out we have really poorly installed plugs. Richard, repaired the outlets and the breaker. I will always refer OnTime, and Richard was wondedrful.

5
★★★★★

I would just like to thank Richard,and OnTime for a wonderful job.
Our power went out in our daughters bedroom last week. Well with Christmas and all, I just had not gotten around to calling anyone. Then this morning, the power in our bedroom went out and we smelled a burning odor coming from the living room wall.
I looked up online and checked reviews. I also checked out the BBB and I chose to call OnTIme. I am so happy I did.
Richard found a burning, not burnt, but burning wire in a plug on the wall, also the breaker was burning. Turns out we have really poorly installed plugs. Richard, repaired the outlets and the breaker. I will always refer OnTime, and Richard was wondedrful.

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I called On Time Electric after seeing their trucks around our area, and seeing their commercials on tv.\r
I also read up on them and their reviews. I had a few questions so when called I spoke with the owner about an issue with getting

3
★★★★★

I called On Time Electric after seeing their trucks around our area, and seeing their commercials on tv.\r
I also read up on them and their reviews. I had a few questions so when called I spoke with the owner about an issue with getting

.

I called On Time Electric this morning to repair some issues I was having with electrical outlets in my kitchen and bathroom. The person I spoke with on the phone told me that they charge a $59 trip charge and when the electrician arrives they will diagnose the problem and give me a price for the repairs. I agreed and scheduled a meeting.

A few hours later when the electrician arrived I told him what was happening and he prepared a proposal for $229 (without really looking at anything) which he said would be for doing the diagnosis and then he would give me a price for doing the repairs. I explained to him that the person I spoke with on the phone earlier told me that they would do the diagnosis and then give me a price for the repairs and never told me they would charge for the diagnosis. He then told me that is just the way it is.

Needless to say I wrote him a check for $59 and asked him to leave. I also told him that I would share my bad experience on the internet. I then called the main office number and explained the issues with them and they said they would have a manager call me.

About 30 minutes later I received a voice mail message from Richard (I assume the owner). In his message he stated I was misguided and they never told me that the $59 would cover all of the repairs which I never said in the first place. I then called Richard back and when I told him who I was he abrubtly stated that he saw my review on Google and he was calling his attorney. He then called me an "a**hole" and hung up on me. I tried to call him back a few times to explain my complaint but he did not answer his phone.

Luckily, the next electrician I called was able to come out within a few hours and repaired the electric issues for a total cost of $80.00. So even with the $59 trip charge I paid On Time and the $80 for the other electrician I still paid nearly $100 less then what I would of ended up paying these guys for a diagnostic test.

In closing, I feel like the intial person I spoke with at On Time misrepresented the charges to me and based on my short and very unprofessional experience with Richard I would highly recommend anyone considering using this company do their due dilligence before doing so.

1
★☆☆☆☆

I called On Time Electric this morning to repair some issues I was having with electrical outlets in my kitchen and bathroom. The person I spoke with on the phone told me that they charge a $59 trip charge and when the electrician arrives they will diagnose the problem and give me a price for the repairs. I agreed and scheduled a meeting.

A few hours later when the electrician arrived I told him what was happening and he prepared a proposal for $229 (without really looking at anything) which he said would be for doing the diagnosis and then he would give me a price for doing the repairs. I explained to him that the person I spoke with on the phone earlier told me that they would do the diagnosis and then give me a price for the repairs and never told me they would charge for the diagnosis. He then told me that is just the way it is.

Needless to say I wrote him a check for $59 and asked him to leave. I also told him that I would share my bad experience on the internet. I then called the main office number and explained the issues with them and they said they would have a manager call me.

About 30 minutes later I received a voice mail message from Richard (I assume the owner). In his message he stated I was misguided and they never told me that the $59 would cover all of the repairs which I never said in the first place. I then called Richard back and when I told him who I was he abrubtly stated that he saw my review on Google and he was calling his attorney. He then called me an "a**hole" and hung up on me. I tried to call him back a few times to explain my complaint but he did not answer his phone.

Luckily, the next electrician I called was able to come out within a few hours and repaired the electric issues for a total cost of $80.00. So even with the $59 trip charge I paid On Time and the $80 for the other electrician I still paid nearly $100 less then what I would of ended up paying these guys for a diagnostic test.

In closing, I feel like the intial person I spoke with at On Time misrepresented the charges to me and based on my short and very unprofessional experience with Richard I would highly recommend anyone considering using this company do their due dilligence before doing so.

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I called On Time Electric this morning to repair some issues I was having with electrical outlets in my kitchen and bathroom.\r
\r
The person I spoke with on the phone told me that they charge a $59 trip charge and when the electrician

3
★★★★★

I called On Time Electric this morning to repair some issues I was having with electrical outlets in my kitchen and bathroom.\r
\r
The person I spoke with on the phone told me that they charge a $59 trip charge and when the electrician

.

OnTime really helped us out. After paying two other electricians
69 and 59 just to get to my door, On time is a breath of fresh air.
They did have a travel fee of 59 BUT it applied to the work, and I think that is fair. The breaker box was burnt up and needed to be replaced.
We did not have the funds as this is the Holiday time. OnTime did in house financing and really helped us out. Thanks Aaron, and Dora.
I will tell everyone that needs an electrician in houston to call ONTIME!

5
★★★★★

OnTime really helped us out. After paying two other electricians
69 and 59 just to get to my door, On time is a breath of fresh air.
They did have a travel fee of 59 BUT it applied to the work, and I think that is fair. The breaker box was burnt up and needed to be replaced.
We did not have the funds as this is the Holiday time. OnTime did in house financing and really helped us out. Thanks Aaron, and Dora.
I will tell everyone that needs an electrician in houston to call ONTIME!

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.

Without question Richard was outstanding. Explained everything, personable, made sure everything was done to my satisfaction. A great experience and Richard was a great ambassador for your company. Will call on you again.

3
★★★★★

Without question Richard was outstanding. Explained everything, personable, made sure everything was done to my satisfaction. A great experience and Richard was a great ambassador for your company. Will call on you again.

.

I am remodeling my home and have found the experience to be rather frustrating, to say the least.
my plumber took off with my money, the first electrician i hired did not know what he was doing, and did not permit the work. On Time not only fixed the u******* electric screw ups, they helped me reorganize my project and saved me both time money anda whole lot of extra headaches.
Eddie and Kory were great, thanks again

2
★★★★★

I am remodeling my home and have found the experience to be rather frustrating, to say the least.
my plumber took off with my money, the first electrician i hired did not know what he was doing, and did not permit the work. On Time not only fixed the u******* electric screw ups, they helped me reorganize my project and saved me both time money anda whole lot of extra headaches.
Eddie and Kory were great, thanks again

Pros: professional, on time, and low priced

Cons: none

from CitySearch
.

After several bids by other electrical contractors varying from $ 5400 to $ 3240, On Time sent out their tech, Eddie,
who was clean, neat and polite. We agreed on a price to
not only replace but upgrade the electric box for almost one thousand dollars less than the next lowest bid.
My hat is off to On Time, you know how to earn business,
and you will always get mine,
D.K Salinger Houston

5
★★★★★

After several bids by other electrical contractors varying from $ 5400 to $ 3240, On Time sent out their tech, Eddie,
who was clean, neat and polite. We agreed on a price to
not only replace but upgrade the electric box for almost one thousand dollars less than the next lowest bid.
My hat is off to On Time, you know how to earn business,
and you will always get mine,
D.K Salinger Houston

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i only needed a very small bit of work done (under $150), but they could have easily charged more and I wouldnt have known any different. they showed up on time, personable and professional.

2
★★★★☆

i only needed a very small bit of work done (under $150), but they could have easily charged more and I wouldnt have known any different. they showed up on time, personable and professional.

from CitySearch
.

This is a new company.
They over-charged me soooooooo much for freon. A 30 lb tank of R-22 actually costs approx $200. Their policy is to charge $145 for the 1st lb and then $39 for each additional lb. They could probably use one tank on at least 3 houses...so you do the math. I also had to ASK them to breakdown the labor and materials, which isn't a good sign. And they billed me for the time they put the quote together and looked for the availability of the parts I needed (an additional 1.5 hrs). They quoted me $1800 to fix my unit. I found someone reputable to do it for $900..and this company only charged me $15 for each lb of freon.
I tried to be fair and requested a credit back from On-Time Elec for the exaggerated charge of freon and they denied me. Wouldn't even fess up to what they pay for a tank. Just used the ol' "You signed for it..."
I'm so grateful I didn't use them for my repairs.

0
★☆☆☆☆

This is a new company.
They over-charged me soooooooo much for freon. A 30 lb tank of R-22 actually costs approx $200. Their policy is to charge $145 for the 1st lb and then $39 for each additional lb. They could probably use one tank on at least 3 houses...so you do the math. I also had to ASK them to breakdown the labor and materials, which isn't a good sign. And they billed me for the time they put the quote together and looked for the availability of the parts I needed (an additional 1.5 hrs). They quoted me $1800 to fix my unit. I found someone reputable to do it for $900..and this company only charged me $15 for each lb of freon.
I tried to be fair and requested a credit back from On-Time Elec for the exaggerated charge of freon and they denied me. Wouldn't even fess up to what they pay for a tank. Just used the ol' "You signed for it..."
I'm so grateful I didn't use them for my repairs.

Pros: Availability

Cons: Prices are seriously ridiculous....

from CitySearch
.

Very pleasent, efficient and knowledgeable service is greatly appreciated. I'm a GC and would not have anyone else at my house. Thanks On Time!
P. Stevens

2
★★★★★

Very pleasent, efficient and knowledgeable service is greatly appreciated. I'm a GC and would not have anyone else at my house. Thanks On Time!
P. Stevens

Pros: Very reputable company.

Cons: None!

from CitySearch
.

Very Knowledgeable! Adept at diagnosis. Thorough and complete in repairs. Very happy with the excellent work!
Bruce D.

2
★★★★★

Very Knowledgeable! Adept at diagnosis. Thorough and complete in repairs. Very happy with the excellent work!
Bruce D.

Pros: Overall service is fantastic!

Cons: If there were any I'd let you know.

from CitySearch
.

Excellent service!
Very courteous employees.
Electrician took his time to explain all of my questions. Couldn't ask for anything more.
EJ Purves

2
★★★★★

Excellent service!
Very courteous employees.
Electrician took his time to explain all of my questions. Couldn't ask for anything more.
EJ Purves

Pros: Have any questions? These are the guys to call out.

from CitySearch
.

The work was performed well. The technician answered all of my questions, he was polite and a real nice man. Nonnie

2
★★★★★

The work was performed well. The technician answered all of my questions, he was polite and a real nice man. Nonnie

from CitySearch
.

The receptionist was very friendly and helpful in getting someone to me, I needed to get the work done fast. The work was done quickly, very professional, and the technician has great work ethic. Thank you. Laura H

2
★★★★★

The receptionist was very friendly and helpful in getting someone to me, I needed to get the work done fast. The work was done quickly, very professional, and the technician has great work ethic. Thank you. Laura H

from CitySearch
.

These guys are the greatest. I never expected such professionalism and knowledge.
We wouldn't call anyone else!!!

2
★★★★★

These guys are the greatest. I never expected such professionalism and knowledge.
We wouldn't call anyone else!!!

Pros: Knowledgeable, experienced, and professional!

Cons: Can't think of any.

from CitySearch
.

Great Job, the Tech and Phone representative were, Professional...Prompt...Efficient...Friendly...Overall, Outstanding!
I will Use you in the future.
Y. K. Tow Houston. 04/2006

2
★★★★★

Great Job, the Tech and Phone representative were, Professional...Prompt...Efficient...Friendly...Overall, Outstanding!
I will Use you in the future.
Y. K. Tow Houston. 04/2006

Pros: Most Professional, Neat, On Time

from CitySearch
.

Very pleasant experience. your electrician was Clean, and informative, and my problem was solved that morning.

I have referred you to my friend Betty.

V. Babbet March, 2006

2
★★★★★

Very pleasant experience. your electrician was Clean, and informative, and my problem was solved that morning.

I have referred you to my friend Betty.

V. Babbet March, 2006

Pros: Show Up on time, cleaned up mess, fair price

from CitySearch

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