Thai Palate

This place used to be my favorite Thai restaurant. That all changed tonight with our take out. My wife's order didn't taste good. She called and the owner answered. She let the man know that her food was terrible and that she'd either like a refund or a note saying her next order is free. The owner immediately got defensive, demanded that we bring his food back before he'd replace anything, and continued to raise his voice, interrupt my wife, and question her honesty. He would say "Why should I trust that you're telling me the truth!" She gave up because he was literally screaming over her. I took the food back and confronted the owner, someone I had talked to several times before, someone I thought knew and cared about my patronage. I let him know that his service was unacceptable and left without a refund. I'll never step back in that place again. What kills me is that he would've been refunding a 10 dollar meal. I spend about 50 dollars per month there, or about 600 dollars per year. He was so willing to throw all of that away because his ego was bruised. Unbelievable.

Posted 10/05/08 | Report Abuse

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Thai Palate seems to have gone steadily down hill over its years in its midtown location; the menu is as much Chinese as it is Thai, and it's not very good Chinese at that - greasy and not very appealing.

Posted 09/23/08 | Report Abuse

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Ordered from this place again after several years. Can't think why we ever did. Lack of flavor in most dishes, and Thai fried rice was just regular fried rice--nothing special.

Posted 09/02/08 | Report Abuse

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it is one of the worst restaurant i have visited in last 4 yrs in atlanta.service was very poor...very bad people...the food was very oily/greasy,will never try to visit this place

Posted 05/23/08 | Report Abuse

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