Luna Studio

248-468-4543

41460 Grand River Ave Ste A Novi, MI 48375

mylunastudio.com

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Message from Luna Studio

As one of the top Novi, MI hair salons, Luna Studio invites you to discover the Luna Experience. It is where the art and science of hair design go beyond the ordinary. You'll receive the highest level of attention and a luxury experience befitting one of North America's Top 200 hair salons. Our top hair stylists will work with you to create your signature look in every respect. This Novi hair salon will accentuate your features and style with the perfect hair cut, hair color and hair care system. Novi's Luna Studio hosts a cafe atmosphere with Wi-Fi. Extra pampering at every turn. This is Luna.

Editorial by Citysearch

Hair salon offers precision cuts, color, highlights, extensions, Japanese thermal straightening and conditioning treatments.

Key Points

  • Think outside the box
  • Celebrity-inspired styles
  • Exclusive products

The Inside Scoop

  1. Brands - Hair is treated with Kerastase, Goldwell color and AG hair cosmetics.
  2. Hair Extensions - Choose between SO-CAP extensions, for 100 percent real human hair with matching bonds, and synthetic Great Lengths extensions.

Editorial and merchant content by Citysearch

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Insider Pages Reviews for Luna Studio

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beware of pricing

by Anonymous

When I first went to Luna this summer my husband and I payed under $50 each. When I went back in October I was sitting in my stylist's chair and in the middle of my haircut I noticed a sign about a $10 price increase at the beginning of the month. I wasn't too happy about that and thought it was a poor way of letting people know and also thought it was a lot to spend for a standard cut. I just called because I need a quick haircut and wanted to get in with a less expensive stylist. When I asked the receptionist about it she claimed that no one has ever charged less than $50. I told her that on my first visit it was under $50 and perhaps they should change their web-site because it is very misleading (On Luna's webpage they list women's haircuts as starting at $35). I don't appreciate luring people in under false prices as well as being told that no-one has ever charged under $50 when in fact I have been. I think this is a bad way of doing business and would rather find another salon that is honest-even if I do have to pay more.

Posted 12/27/07 | Report Abuse

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Latest reviews from Citysearch.

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Fabulous

by Simmi

My hair looks and feels great! My friends, family & everyone at work complimented my hair... Michelle G styled & highlighted my hair with perfection and looks very hip and sassy! Thanks Luna Studio!

Pros: Great Area, Nice & Clean Salon, Service is VIP treatment

Posted 11/04/09

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Kara is awesome!!

by StacyC311

kara did an excellent job on my cut and color! My hair looks great. I have short hair and she gave me the best cut.

Posted 10/10/09

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Time For Change

by High Standard Customer

Being a professional over 30 year old woman, I look for an elite studio able to provide me with a stylist who knows current trends and more so how to match them to my features. Kara was able to transform me in to a woman that people take notice of. She took the time to understand my likes and dislikes, and explained to me what could be done before doing it. The products of Luna Studio are the best of the best. The environment is top notch and yet very comfortable. As I am complimented on my new style I always recommend Luna Studio and Kara. All us girls deserve a great new look!

Pros: Upscale/comfortable environment - Quality Products - Kara

Cons: Not a one

Posted 10/10/09

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Awesome Salon

by Browneyedgirl482

This salon was a different experience from any other i've been to. You really feel pampered there. From the hair stylist (Michelle Grabill) actually listening to you, and helping you figure out exactly what would look great on you, to the staff catering to your needs. They offer you free beverages of anything from water, tea, coffee, pop to beer and wine. I would def go back!

Pros: They treat you like royalty

Posted 09/19/09

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New Extensions

by new hair length and curls

I have been getting Great Lengths extensions for years now and I found out at Luna Studio that do do a type of extension that does not involve glueing them in or damaging my hair and was much more affordable. They brought me in for a consultation, explained the process and quoted me a affordable price. They put me with Erin and when they brought me in to actually put them in, I left the salon so happy and amazed at the 21 in length that it added to my hair and the volume that my hair hav never been able to achieve. I have had sever girlfriends ask about them and where to get them. Thanks Erin and Luna.

Pros: Great prices

Cons: none

Posted 09/12/09

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Normal Hair

by normal hair finally 616

I have always had the most challenging, rebellious hair and I have always been kind of depressed about it for all of my life. I complimented a coworker on how nice her hair was and she laughed cause she said her hair texture use to be the same as mine, until she went to Luna Studio for the Japanesehair straightening process. She said it worked wonders for her hair, so I called and made an appointment, went to the salon for a consultation, and they even had a special going on for $100 off the process. After the process, I can't tell you what that did for my self esteem and to actually have normal hair after so many years... I love my hair, thanks MIchelle and Luna Studio!

Pros: professional salon

Cons: none

Posted 09/12/09

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Amazing color and highlights

by True believer in luna

I recently went to Luna Studio and I've never experienced anything like it, I asked for the works and go everything from my base color to lowlights/highlights... I asked them what color line they used as my hair has never shown so much color depth, they told me Goldwell. my hair has never looked so amazing... after talking and getting to know my stylist ( who was just too cool) she told me that she was actually a Goldwell educator , her name was Dawn and she was simply a true artist. I highly recommend Luna Studio.

Pros: amazing creativity and color

Cons: not more Luna Studios around town

Posted 09/12/09

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Fall Mkaeover

by readyforfall 661

Fall is my favorite time of year, and I always look forward to my "fall makeover" and I have been looking for a new stylist with lots of knowledge and creativity and i found her in Michelle. When I met her , she was trendy, and fashionable. I gave her my ideas and she added hers and then something awesome happened! she made me very content and I feel like my search for a new stylist had paid off! I highly recommend all my frineds to see Michelle.

Pros: trendy upscale salon

Cons: parking

Posted 09/07/09

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Saved the day!

by happyascanbe 09

I recenetly made the mistake of going to a local salon and they turned my hair orange! I cried for days! I found Luna online and booked a appointment with Gjoni and I couldn't have been happier. I was embarrassed to walk in their with the way my hair looked, but after assessing the damage, Gjoni worked his majic and all was well. I'm not quite sure how he did it, but I'm just glad that he was able to fix it! Thanls Gjoni and thaks to Luna!

Pros: Genius staff

Cons: none

Posted 09/07/09

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comfortable with salons

by new convert to salons 09

My wife has been bugging me for years tp stop going my "barbershop" and to go see her stylist Michelle at Luna, but I have always been leary to go to a "salon". especially one that my wife goes to. lol So finally caved in and wen to Luna Studio and saw Michelle, and I was suprised and what a great job she did, but even more suprised at how comfortable that I felt with the overall salon. I was expecting to feel awkward and I totally didn't. I felt like I was in a trendy art studio and the staff were super friendly, I will definitely be back and I even talked my best friend Josh to make an appointment with michelle.. I highly recomend LUna Studio to everyone.... even the guys

Pros: great looking salon

Cons: none

Posted 09/06/09

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Just moved in

by newtotown69

So I just moed from Seatle to the Northville Mi. and I was dreading finding a new stylist that I could trust to give me the same quality that I had come to expect from my last salon. So after reading so many great reviews about Luna Studio, I set up a appointment with Kara. She gave me an amazing color and cut, she is a technical stylist and is amazing just to watch work. I am so pleased with her and with my orevall experience with the salon.... as cornyas it sounds, my major move across country has been made easier jyst by finding a great salon and a great stylist!

Pros: Knowledgeable staff

Cons: none

Posted 09/06/09

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I found Audra!

by I found her 09

omg! I use to see Audra at Gina Agosta for 6 years and then she moved to Beverly Hills CA. to work out their and when I found out that she moved back to Michigan and was working at Luna Studio, I was soooo excited!!! I have had to bounce around town to different salon siance she has been gone and I have not had the same color since, I am so glad that I have found Audra and I'm sure the rest of her clients will be too when they find out!!!!!!

Pros: amazing stylist

Cons: parking

Posted 09/06/09

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The place to be

by happyascanbe09

I recently went to Luna Studio, and I loved it from the second that I walked in, from the second that i walked in I was greeted warmly, and my great stylist Tifani walked up and gave me a ton of great ideas during her consultation and worked her majic and gave me a complete makeover! I have never been so pleased with my complete experience at a salon!

Pros: trendy salon, great staff

Cons: parking

Posted 09/06/09

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knowledgeable stylist

by knowledge is power

I have been looking for a master colorist for years now , who can just give an amazing color and I believe that I found her at Luna Studio, her name is Dawn. The way she gave her consultation about color and then watching her work was amazing! I have recieved so many compliments from people that I don't even know,Dawms works was awesome, and I found my new salon.

Pros: great looking salon

Cons: none

Posted 09/06/09

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Great service!

by lunastudio

I had a great experience at Luna Studio! The salon is gorgeous and the staff is very friendly. I really appreciated how professional everyone was, as well. My color looks beautiful and natural and my hair cut gave me a whole new look that I was hoping for! Thanks!!

Pros: Neat and professional

Posted 09/03/09

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I am very pleased with Luna Studio.

by Menshair

I was pleasantly surprised at how well I was served as a male client in this hair salon. Usually men are ushered in and out of getting their hair cut, be we like being pampered too. I have a busy lifestyle and it was nice to come in and be cared after, for an hour. Thank you to the staff at Luna Studio for making the guys feel good too.

Posted 09/03/09

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Luna's stylists sound very full of themselves

by Mrs LP

I've been reading the reviews and must say that if what is written about Stephanie and Lisa is true, then shame on them. If a client is 10 to 15 minutes late and calls to explain that they will be, then dismissing them by telling them to rescheduled is not good business. I wonder how many times these stylists have kept their clients waiting 10 or 15 minutes. I was going to try this salon, but now ... no thanks.

Pros: location

Cons: Stephanie & Lisa

Posted 08/30/09

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Will not be returning to Luna!

by farmingtond

I have been going to Luna for less than a year and unfortunately had a bad experience with my last visit and will not be returning. The stylist cut over 2 inches off my hair and "point cut" my ends which is not what I had asked for. I asked for a blunt cut as I have naturally curly hair and now I'm left with these ragged, uneven, stringy ends and lots of frizz. I wasn't told they were going to "point cut" my hair until the stylist was cutting it midway. Now, I have to go to another salon to have it corrected and will need to have additional length cut off. Luna Studio overall seems like its a great place, however, my experience with my stylist wasn't so great.

Pros: Goldwell and Kerastase Product Lines

Cons: Stylists don't listen, Difficult to book appointments

Posted 04/26/09

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i love luna studio

by inluv

I couldn't agree more with the last review!!!!! I love Luna Studio and I would never go anywhere else! I just came back from the salon and I sware everytime I come back from seeing Marina it looks better and better! I am extremely happy with my hair and my hair stylist! Every single time I have gone in there she is ready and prepared to enhance my look and to suggest something new, from a couple more highlights to maybe more layers! I cant tell you how important that makes me feel. I know that she is thinking of me even when im not in her chair! If you wanna see a stylist that is very talented you must see Marina !!!!!!

Pros: everything

Cons: none

Posted 11/21/08

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I will not go anywhere else

by ksissen

I feel that both of the previous reviews are way off. I had been looking for a quality salon in the metro area for years, and could never find one that would do want I wanted. Finally I decided to call Luna, and I have not gone anywhere else since. I lived in Chicago for a year, and I currently reside in Alabama, so when I make appointments, I try to call well in advanced. I feel that they are quite accommodating if you call early enough. I am disappointed in the complaint about Stephanie. She is a wonderful person, and would not just leave without having an extremely good reason to. She works insane hours, and tries to make sure she is available for her clients. I have found that there is a bit of disconnect between reception and the stylists...if you are ever having a problem (rarest of occasions) ask to speak to your stylist directly. And if there was some sort of emergency, then what can you do? Some things come before work. Whether you have a client or not.

Concerning the quality of service...I have not had anything done to my hair since July, and I still get compliments on my great color. That is just insane. It is well worth the price. I can think of no other personal service that you still see results from 6 months later. I love Luna Studio!

Posted 11/17/08

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Impossible to make an appointment.

by yellowbick

I am new to the area, as I just moved back to MI from Berkley CA. I read many reviews stating how great the salon is. So I figured I would try and make an appointment for a cut. Needless to say, when I called the salon last Saturday, I was put on hold for 5 minutes by one of the receptionist. I was forced to hang up due to an incoming call. Called back 10 minutes later only to be put on hold AGAIN by the same receptionist, only this time it was for nearly 10 minutes. Finally when I was taken off hold, I barely got to speak with her before I was disconnected. I am not sure what constitutes getting an appointment made at this place, but it surely is not through there phone service. Very disappointing and not to mention frustrating beyond words. I am sure the salon is fantastic, but I was unable to get past the very inconvenient reception staff. Perhaps I will try to walk-in.

Pros: Sounds fantastic VIA reviews

Cons: Poor Customer Service

Posted 11/11/08

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THIS SALON DOESN'T CARE ABOUT THEIR CLIENTS

by lowerya1

I made an appointment to go to Luna salon to get hair extensions. I have gotten them from here years ago but was living in Chicago and was going somewhere else until I moved back to Michigan. I made an appointment for 6:00 on Friday.

I called the salon at 6:00 and told them i was running late. There was an accident on the expressway but my GPS told me i was only a few miles away. I told them I would be 15 minutes late. The girl said ok we'll see you when you get here. at 6:15 she called me back and wanted to reschedule my appointment explaining that Stephanie had to leave for an "appointment" she had. I couldn't believe it. I told her i was only 2 miles away and that I would be there in just a few minutes. I also explained that it would only take a minute to look at the color we were going to use..........I WASNT EVEN GETTING ANYTHING DONE!!! It would have taken her less than 5 minutes. Nevertheless, she told me she was sorry and had to reschedule me. I told her to forget it. I am just appalled that they refused to wait a few more minutes for me to get there. I think that is terrible customer service. Not to mention a huge loss for the salon. Extensions cost about 1200 and maintenance is a few hundred every 6 weeks. Not to mention the amount in tips! 20% on a bill that big is alot!

I am an employer and if I ever found out an employee left on a client I would fire them on the spot!!!!!!!!!!! I can understand being on time. HOWEVER, when it is a customer that I am handling I would have waited an hour if I had to.

Its a shame because I am an excellent client and spend alot of money on my hair. I will never call this salon for an appointment again. I would be too afraid that if something happened and I was running a little late I would have to turn around and drive an hour back home without the service.

This salon doesn't care about their clients. Don't go there.

Pros: NOTHING

Cons: BAD CUSTOMER SERVICE

Posted 11/06/08

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Great--but not sure you get what you pay for

by skylardylar

The Bad:
Luna Studio is definitely one of the pricier salons in the area. My first time there, I was charged $230 for a cut and highlights (my hair is fine and shoulder-length). The pricing on their web site says highlights start at $50 and cuts start at $35... I'm not sure where the 3X price increase came from! I wouldn't be complaining about this if my stylist--Lisa--had explained this to me beforehand. Needless to say, I just about passed out when I saw the bill at the end (I was expecting it to be $150 at the most)!

The Good:
Very friendly and professional environment. I usually feel anxiuos in salons--keeping a close eye on what's being done to my hair. Here I felt very comfortable--like I was in good hands. The end result was perfect--I got exactly what I asked for. The highlights are very natural looking and the color compliments me well, the cut was also very flattering and low maintenance... still don't think it was worth $230 though.

Despite my gripes about the pricing, I'm going back for a second run this week. Lisa did an excellent job--this time I'm going to ask her to explain the pricing to me beforehand though. I can't find another salon in the area that I trust with my hair so I guess I will have to pay a premium for that.

Posted 07/09/08

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Bio Ionic Straightening

by susan11769

I had my hair straightened by Maradith last night. My hair has never looked better. I have had curly, frizzy course hair for my entire life and when I left the salon my hair was stick straight and shiny. IMaradith was professional and she also made the process fun. It was well worth the money and I will be going back. I found my new salon and stylist. The entire staff was friendly and professional. You won't find a better salon. Thank you Maradith!

Pros: Professionalism, cleanliness, everyone is friendly

Cons: None

Posted 06/26/08

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Good location, hour, good hair color.... cut is so-so.

by wesmom

When I was there first time, it was good. The hair cut and color came out good.
She cut my hair twice to get it right.

The second time was....okay. Wet hair cut took 5 minutes. When she dried my hair, it looked AWFUL.
She started cutting more. Finally, the style was reasonable. When I came home and washed my hair, it looked awful again. I had to flat iron and put some gel to get the style. The stylist did not recommend any product, so I didn't know what she used.

I found most of good hair stylist will cut in wet condition then the style came naturally when it was dried.
I did not have to do anything. You could probably find the stylist who has a lot more experience somewhere else. Maybe Luna Studio's top stylist is that way.

Pros: Good hair color,

Cons: There is no style book. Short style hair cut is not good

Posted 04/30/08

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GREAT BIO-IONIC Straightening

by cjmom

Maradith at luna Studio did the Bio-Ionic hair straightening process on me and I LOVE IT!!! I have had countless compliments on my hair including that "You should be in a Pantene commercial." My hair was frizzy and I took at least an hour to straighten it enough to look decent. Now I dry it and it looks better than it ever did in about 15-20 minutes. This is going to sound cheesy, but the process has changed my life. I don't have to worry about humidity, getting my hair wet, etc. My husband is getting tired of me talking about it, but he is glad that it doesn't take me so long to get ready!! I highly recommend it.

Posted 04/16/08

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The only place I'd trust with my hair!

by TanithB

I followed my stylist, Gjoni, to Luna several months ago and together they make the absolute perfect package for the best hair services and salon experience. I wouldn't trust my hair in the hands of anyone else and Luna provides a relaxed, spa-like atmosphere that always places the customer first. I haven't stopped raving about Gjoni's talent since I became his client in 2006, after he styled my hair for the cover of Hour magazine. Now, over a dozen of my friends and fellow skaters are all happy clients of his at Luna Studio and we're all constantly being complimented on our hair :)

Posted 02/09/08

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Best Salon Ever!!!!!!!!!!!!!!!!! Stephanie is the best stylist there!!!!!!!!

by Sally26

After seeing my friends terrific hair and hearing her brag about the Luna Studio, I had to see for myself. I found out she was right, this is by far a first class salon. I will gladly drive the 20 plus miles each time to come to this salon. Stephanie did my hair and I would highly recommend her. She absolutely knows what she is doing and I came out with a total makeover. My hair is awesome, and it even looks great when I do it myself at home. I have an awesome cut and color and everywhere I go people ask me where I got my hair done. This has never happened before!!!! The place is relaxing, everyone is friendly - not snooty. It was overall a great experience.

Posted 01/27/08

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My little secret

by hotandhappy

I found Luna Studio online and was quite impressed by all the positive reviews. I went for myself and I was impressed by how the salon looked - trendy, modern and clean. The real reason that I was here was to see how good they were with hair as I have short , fine hair and I have trouble finding a stylist to give me the style that I desire. They gave me a delightful color and cut and I cannot stop talking about them, they are awesome!

Pros: very friendly

Cons: parking

Posted 01/17/08

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Found my salon!

by neverbeenloyal78

For years I have always salon-hopped and I have never been loyal to any one salon or stylist, that is until I drove by and found Luna Studio. I decided to try them because I do business in the area and one of their logos on their windows caught my eye as I love to use that product. When I walked in I was taken back by the stylish and upscale look and feel but yet not snotty or stuffy. I was so impressed by the product knowledge of the receptionist that I decided to make an appointment and I was just as impressed by the color and cut that I recieved. I can firmly say that I will not be going anywhere else than Luna From now on.

Pros: artistic salon and stylist

Cons: none

Posted 01/14/08

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Deeply touched.

by touchedbygenerosity

I have been going to Luna Studio for almost two years now and I absolutely love their service, so much that my mother, grifriends, and some coworkers now go their based on my recomendation and admiring how great my hair always looks. Now recently I have been deeply touched by Luna Studio and how they run their business and are in touch with their clients in good and bad times. I am a school teacher and recently my husband have fallen on hard times with all of our bills and the cutting of hours at both of our jobs doesn't help any. I was forced to cancel my last appointment due to not having enough money and I was embarrased t call them directly to cancel my appointmnet so I emailed them to cancel my appointment on their website. The very next day I recieved a call directly from the owner asking if everthing was ok because it was not like me not to come in for my appointment, without wanting to embarrass myself he asked me if the reason for me calceling was due to hard financial times, I answered yes and I was shocked and touched by what he said next, he said that he has had several clients fall on hard times and he said that we were their to help him grow and support his business that he wanted to repay our loyal patronage by keeping my appointment and making it complimentry. I was deeply touched that he doesn't only run his business based on the dollar only but on kindness. I went to my appointment and as soon as my stylist started on my hair I started to cry, I will never forget this kind of service and they didn't just rush me through or give me their "free service" , they gave me the same quality service that I have always been accustomed to. No I see why they won "best of" city search in 2007 and on my last visit I learned that they won " Best Top 200 Salon " in North America by Salon Today, not only do they run a top successful hair salon, they stay in tune and are their for each and every client. Thank you Luna , you touched my heart!

Pros: Great people

Cons: none

Posted 01/14/08

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Best haircut that I have ever had.

by lportice

I had my first appointment last week at Luna Studio. I experienced the best haircut ever; Lisa is phenomenal! I would recommend Luna Studio in general and Lisa in particular to my friends and family.

Posted 01/05/08

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Frustrated model

by tangled_hair_model

I model locally for local clothing stores and clothing magazines and I was cursed with the most god awful tangled coarse hair. I did some research and was told about the Japanese thermal hair straightneing process and I went to Luna Studio to have the process performed. I have never seen my hair look so beautiful, soft and straight. I would have never thought that someone could make my hair look so great ! Thank you Luna Studio!

Pros: awesome place

Cons: parking

Posted 12/25/07

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Creative Stylist

by busymother07

I went to my first visit to Luna last week and I of course asked for some hair magazines to try and get some ideas as to what to do with my hair. My stylist then sat me in her chair and asked me what I was looking for and now after looking at all the different styles in the magazine was more confused then when I first walked in. She gave be an unbelievable consultaion and then went to work and all during the process explaining to me step by step what she was doing to keep me comfortable. I must have come accross as really nervous beacuse she offered me a martini and it was amazing. I still couldn't tell how my hair was going to turn out but as she was blowdrying my hair and styling it, it was fabulous! My hair has never looked so great - my husband kept his eyes on me all evening! When I left I felt like I known my stylist forever, the entire staff was very friendly. I have recommended Luna To about 5 people already!

Pros: Very Friendly

Cons: parking

Posted 12/25/07

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Holiday Delight

by happyatluna

I have to take a qucik second during this busy holiday season to take my hat off to the staff at Luna Studio. I had several holiday parties to attend this month and Luna Studio styled my hair for each and every one and they made me look dynamic. I recieved a ton of compliments and my confidence was very high and I know that I impressed several business contacts. At times I only gave the receptionist at Luna a same day notice and they gladly accomodated me. They are always professional and full of helpful creative ideas, If you are looking to try a new salon, TRY LUNA!

Pros: always accomodating

Cons: none

Posted 12/25/07

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Best haircut EVER!!

by trinicaramel

After having a really short cut for about 4 years I decided to grow my hair out. By the time it was probably 4" in length I decided to get it shaped. As I recently moved to Michigan from NY, I took a recommendation from a friend I decided to go to JC Penny salon. What a freaking nightmare!?!?! I should have known better! I ended up with "helmet head" and an uneaven cut. Once it grew out, I decided to look around to find a better place to get a cut and found Luna on CitySearch. I actually just got back from the salon and the only thing I can say is "God bless the hands of Johnny!" I got the best cut I've ever gotten in my life....seriously! It suits me, my personality and my face perfectly. Not to mention easy to maintain, wash, put some molding gum and GO! I LOVE it! I guarantee I'll be a regular. It's so difficult to find someone who can work with hair this short and I would definitely recommend Johnny!

Pros: Pleasant staff, proficient stylist

Posted 12/06/07

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Fantastic Service, Great Cut! THE REVIEWS ARE RIGHT ON!!!

by watty

I was looking for a new salon after being here for the past few years and never getting a cut, I figured I'd look on this site for a place nearby with good reviews. I am SO glad I did! This place is OUTSTANDING!

I admit, I totally felt out of my element, it is very classy, has great color, a great design, and even the staff is gorgeous! I walked in, was warmly greeted and asked if I would like a beverage, and my coat was taken and hung while I waited for Lisa. She popped out and stated she was a couple minutes behind, which I was fine with, and I again was asked if I wanted a drink, they could even go in the back and make me tea....yeah, I felt out of my element REALLY, this place is super nice!

About 5 minutes later, she came out and greeted me, and we went to discuss my cut. I wasn't too picky, and she described what she thought would look good, and I agreed to go for it. We went and washed my hair, and then cut. She dried it, then flat ironed it some, then said she'd put some curls in it because I had a dinner to go to later that night. She did a fantastic job!

Everyone there was super friendly, and from what I'd seen, do incredible work! I will definately go back any time I need a cut or color! Best service I've ever had, Best cut I've ever had! Thumbs WAY up!

Pros: Fantastic service from entering, to leaving!

Cons: Not one thing I can possibly think of. Great overall experience!

Posted 12/06/07

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I loved it !

by livonialady

I was tired of my last salon and the lack of attention or the "hurry and rush you through your appointment" that I always recieved their. I went online and I found so many posiive things about Luna Studio so I went ahead and gave them a try. As soon as I walked in the salon I was acknowledged right away by girls at the front desk who were actually genuinely friendly and not snobby and I will add that the it was a beautiful looking salon. My stylist Lisa was both charming and impresively knowledgeable , she gave me a thorough consultation and asked me about my hair history and what I was looking to have done that day. She gave me a ton of great ideas and gave me a exact quote for my hair services before she started my hair and then gave me an amazing color and cut and even a nice glass of wine while my color processed. When she was done with my hair she didn't rush me out of the salon even though she was told her next client was there ,and when I was checked out by the front desk I was not finished with my drink and was told that I could sit in their lounge area and read a magazine and relax and finish drink. WOW! , now thats service, I will definitely be back to Luna Studio!.

Pros: friendly, friendly, friendly

Cons: none

Posted 11/21/07

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extension experts

by i_want_long_hair

Ever since I let my last stylist talk me into chopping off my hair ( what a mistake) I have always wanted my hair long again. So I found Luna Studio and they brought me in for a complimentary consultation where they showed me about five different types of extensions that they had to offer nad a price quote for each different one. They then brought me in for my service and I actually choked up a little with how amazing my hair now looked. I have gotten so many compliments from my extensions and I even referred one of my coworkers to Luna because she suffers from thinning hair and hair breakage and one of the types of extensions is specifically for her type of hair. They even sell my favorite hair products - Kerastase and Shu Uemura !

Pros: knowledgeable stylist

Cons: none

Posted 11/21/07

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Luna made me look fantastic for Thanksgiving!

by holidaypartygirl

I have had several profesional and personal holiday parties and gatherings to attend in the past several days and I happened to stumble across Luna Studio and I decided to give them a try for my blowouts for my social events. They made me look both amazing and stunning and I recieved so many compliments at every party that I went to and my career depends heavily on networking and attending social events and the blowouts that Luna Studio gave me were amazing and gave me the confidence that I needed to make some great business connections. I have a lot of Christmas gatherings to attend in the next several weeks and I will be getting a blowout every week like clockwork at Luna Studio. Thier blowouts are the best anywhere!

Pros: great at what they do - hair

Cons: none

Posted 11/21/07

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Don't expect to get what you want.

by ladyjane07

Just got done with getting my hair cut and colored hair. Very disappointed.
The cut is lovely but shorter than I had ask for. However, the color is not at all
what I expected. I know it must be difficult especially since my hair is black and
I had dyed it with a box color but STILL... I expected better results. My hair
is suppose to be brown with different shades of brown highlights. It turned out to be
a base color that I'm not even sure of and copper highlights. For some reason, it looked
different in the salon which is the reason why I didn't speak up. They were about to close
plus I know it usually takes time to get used to but EVERYONE told me the color looked ridiculous.
Not just the color but the price. I felt like I was overcharged. My friend had hers done too and didn't
get what she asked for. Well, we will let them know tomorrow and hopefully they will fix it or give us
some sort of refund. Not satisfied at all. Especially since I drove 45minutes to get here and spent three hours+. I really wanted to like this place. My hair means a lot to me and now I feel like crying!

Pros: Friendly stylists, Great Cut

Cons: Doesn't listen, Poor highlights, Overpriced

Posted 11/18/07

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No more store bought color for me !

by learnedmylesson

O.K. so I made the mistake of buying color from the local cvs and tried to save some money and I tried to color my own hair. It turned out disasterous and I started to cry and started to think what was I going to do with my hair with work and just going out. So I googled color and highlights and Luna Studio popped right up and after reading all of their comments I figured that i would not be able to get in right away but to my suprise the receptionist listened to what I had to say and put me on hold while she asked one of the stylist if they would stay late and perform the color correction for my hair. To my suprise they said that I could come right in and they would fix it for me. As soon as I walked in I was made to feel at ease ( which is nice for a change at a salon) and then my stylist came and took me to her chair and took the lead like a true professional and explained to me my options and then she worked her majic and fixed my hair . I was so relieved with the was she made my hair color turn out. So take it from me if you are not a certified stylist never try to color your own hair at home and if you are looking for the best color and highlights in town go to Luna Studio.

Pros: color and highlights experts!

Posted 11/08/07

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awesome staff and studio

by medicallady

For years I have avoided salons, opting to cut my own hair instead( rather than subjecting myself to the typical negative experience) . This has obviously limited my hair style sptions. Recently I visited another salon - a highly -rated establishment. Since I am experiencing hair loss this was not an easy taask for me and unfortunalely, the salon was anything but respectful of my condition. My stylist conspicously announced (as her colleague casually looked on ) that I had very thin hair, stating that it must take "no time " for my hair to dry. Humiliated and unhappy with my results, I quickly paid the re ceptionist and slipped away. Then I discovered Luna Studio and I bravely made an appointment and braced myself for and unpleasant experience.
I was blissfully suprised with the decor at Luna Studio, which had the feel of a hip, cozy coffee bar: it was luxurious, mellow and professionally warm. The staff was welcoming, yet polished and immediately acknowledged my entrance into the studio even though they were with other customers. I felt respected, and immediatley at ease. My stylist Stephanie, was wonderfully personable - a true compliment to the Luna Studio experience.
Luna Studios business philosphy is ground breaking and the entire staff is stellar, I cannot stop relaying my " Luna Studio Experience" to others! Compliments to all the staff at Luna Studio!

Pros: Awesome staff and salon

Posted 11/06/07

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LISA ROCKS

by maryjt

I WOULD LIKE TO REMARK ON THE COMMENT ABOUT AVOIDING LISA!!!!! THAT WOULD BE A HUGH MISTAKE. SHE IS EXTREMELY TALENTED!!! WARM AND ALWAYS WILLING TO COME IN EARLY OR STAY LATE FOR ANYONE EVEN A FIRST TIME CLIENT. I AM HOWEVER CONFUSSED ON THE FACT THAT SOMEONE WROTE THAT THEY WERE TURNED AWAY FOR BEING TEN MINTUNES LATE I FIND THAT REALLY HARD TO BELEIVE , AND REALLY CONFUSSED BECAUSE SHE WON'T DO THAT OR COULDN"T DO THAT BECAUSE SHE DOESN'T WORK ON WENSDAYS LOL.. SO IF YOUR LOOK ING FOR A GREAT STYLIST LISA IS YOUR GIRL.

Pros: LISA AND THE REST OF THE STYLIST

Cons: ??????

Posted 10/21/07

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Thanks Luna for a memoralbe night!

by homecomigqueen07

Me and my girfriends all made our appointments this last Saturday at Luna Studio for our event styles for homecoming at our high school and they made us look absolutely amazing! I mean we walked out of there looking like a million dollars. My parents and my boyfriend couldn't believe how amazing I looked. Everyone at homeconing kept asking me where I got my hair done at and gave me like a million compliments all night. Oh yeah did I forget to mention that I won homecoming queen! Thanks Luna for making last Saturday a night to always remember. You guys rock!

Pros: they are so cool

Cons: none

Posted 10/06/07

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Very Impressive!

by kj1992

I think that it's fair to say that everyone who goes to salons that you are at best extremely lucky if you find one great stylist much less two. I was referred to Luna Studio 7 or 8 months ago and the stylist that I was referred to see was all booked up for that day so I was put with Kara who did an amazing job, I have in the last 7 to 8 months seen Kara, Marina, and Erin and they have all been amazing. Each one was knowledgeable and skilled with their color knowledge and technical cutting skils. I refered my mother to Luna Studio who has seen Emily and Marina and just raves about them. I am not that easily pleased nor do I want just anone touching my hair and all five of these stylist have done amazing work withcolor and cuts. If thats not enough the rest of their staff from the assistants to the front desk girls are so friendly and helpful which is a nice change from the other snobby girls at other salons. If you are looking for a new saln where the entire staff is not just good but amazing then my vote is for Luna Studio. P.S. my hats off to the person responsible for designing the salon it is beautiful!

Pros: talented and energitic staff

Cons: none

Posted 10/06/07

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Educated Hair Experts!

by scholarlady

I have always believed that education is always the key to success and personnaly having my masters degree and still working towards my next degree I must say I was taken back and very impressed when I was told of some of the resumes of the staff at Luna Studio. I have been going to Luna for a little while and just recently found out that these guys have some pretty impressive resumes. Tim just got back from training in Beverly Hills with Jennifer Annistons personal stylist and is being sent to Berlin Germany next week for color training. Dave has traveled to South Africa and recently to London England for training. Lisa, Kara and Julie went to Toronto for color training this summer and Gjoni went to Beverly Hills a couple of weeks ago to train for an entire week. Stephanie went to a hair seminar in Cancun and Stacey went to a hair show in Orlando this summer and Julie just got back form a hair academy in Baltimore. My stylist also told me that the owner has in salon education every single Monday for all the stylist and even brings in national guest artist just for his staff and he has sent multiple other stylist around the country and around town to local education. Now I know why my hair always looks outstanding, like I said education always speaks for itself and it speaks and defines Luna Studio. I think that most other salons in the area hire their staff right out of beauty school. If you are looking for a competent, knowledegeable, veteran group of stylist I highly recommend all the staff at Luna Studio

Pros: hair experts

Cons: none

Posted 10/06/07

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AVOID LISA

by footballwidow27

I had an appointment on the wed before labor day weekend. I left myself with PLENTY of time to get to the studio from Somerset MAll (Troy) to Novi. I gave myself an hour (normally it would take you MAYBE 25 minutes). Traffic was heavier than normal and I ended up arriving 10 minutes late. I came in and apologized for being 10 minutes late, not thinking for a second that it would even matter. Upon check in, I was told that "Lisa does not want to discuss her personal life." I said, that's fine, this is my first time here, I have no idea what you're even talking about. She (the receptionist) then proceeded to tell me EXACTLY what Lisa did not want discussed. Then went back and talked to Lisa to tell her that I had arrived. THe receptionist returned a minute later, and apologized telling me that since I was 10 minutes late, that Lisa could not do my hair and I would have to reschedule because she had another client coming in 10 minutes. WHich is really funny to me since I had an appointment for highlights and a cut (2 hours at least), so I don't know how that would even be possible. I was also very angry since I went to that side of the state that week just to have my hair done there because I had heard it was such a great salon (i live in Grand Rapids), and it had just taken me over an hour to get there from a few miles away, and she refused to do my hair. For the salon's sake I hope she works her personal problems out and doesn't turn away any more would be clients like she did me. I will NEVER go there again.

Pros: Seemed like a nice set-up

Cons: staff

Posted 09/06/07

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Novi's secret!

by jdotkim

I'll make this short: Luna is simply a great hair salon. I called on Monday afternoon and asked if I could have an appointment asap and I was immediately given an appointment for Tuesday morning. I was put with Stacey who is a mid range hair stylist ($50 for a haircut). I brought in pictures on my i-pod and after giving her specific details (length, bangs, volume, etc) she gave me the perfect haircut. The layers are great, she was friendly, and gave me a great blowdry. The service was great, I was offered tea, lemonade or coffee, which was from a local coffee shop or somewhere which was great. I was in and out under an hour. Very happy with the results, will definitely be back. The decor of Luna is also nice, contemporary and modern but still had a friendly vibe to it.

Pros: very close to my home, easy to find

Cons: none that i can think of except that she didnt really really scrub my hair like hair salons usually do

Posted 08/27/07

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