Luna Studio

★★★★★
Discover your signature look at Luna Studio in Novi
  • 41460 Grand River Ave Ste A

    Novi, MI 48375

    Map & Directions
  • 248-692-5862

About Luna Studio

Personal Services

Personal Services
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When i went to Luna, I'd always go see Michelle. She is amazing!
I found out Luna closed and she is now located at Tricho Salon in novi.
My hair is really coarse and she knows exactly what to do to make it soft shiny and managable. I had to go somewhere else while tryiing to find her and it was aweful. So if there is anyone else looking for Michelle, she is at Tricho.. and she is the best as i'm sure you already know!

5
★★★★★

When i went to Luna, I'd always go see Michelle. She is amazing!
I found out Luna closed and she is now located at Tricho Salon in novi.
My hair is really coarse and she knows exactly what to do to make it soft shiny and managable. I had to go somewhere else while tryiing to find her and it was aweful. So if there is anyone else looking for Michelle, she is at Tricho.. and she is the best as i'm sure you already know!

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Kara, and Tina From Luna are now @ Salon Freda located in Luna's old space. The salon has been redone and top stylists from area salons have relocated there including Timothy Jack from Utopia, and Sammy Ehlers from Tricho Salon and Spa. Book your appointment today! 248-344-1900

5
★★★★★

Kara, and Tina From Luna are now @ Salon Freda located in Luna's old space. The salon has been redone and top stylists from area salons have relocated there including Timothy Jack from Utopia, and Sammy Ehlers from Tricho Salon and Spa. Book your appointment today! 248-344-1900

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He never worked at luna this is a fraudulant posting in attempt to receive clients

3
★★★★★

He never worked at luna this is a fraudulant posting in attempt to receive clients

.

Just wanted everyone to know Salon Freda is now open in Luna's old location. Tina Ivezaj and Kara Richardson from Luna Studio, Sammy Ehlers from Tricho Salon & Spa, and Timothy Jack from Utopia Salon and Spa. (248) 344-1900 to book your

3
★★★★★

Just wanted everyone to know Salon Freda is now open in Luna's old location. Tina Ivezaj and Kara Richardson from Luna Studio, Sammy Ehlers from Tricho Salon & Spa, and Timothy Jack from Utopia Salon and Spa. (248) 344-1900 to book your

Pros: Stylists

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When Luna Studio closed i found Ricky at Tricho Salon in 12 Oaks mall Novi. 248-305-9111. Just thought i would let the others know where to find him. He's so dedicated to perfection and actually cares how good you look and feel ! He does

3
★★★★★

When Luna Studio closed i found Ricky at Tricho Salon in 12 Oaks mall Novi. 248-305-9111. Just thought i would let the others know where to find him. He's so dedicated to perfection and actually cares how good you look and feel ! He does

Pros: Hes so passionate about his work.

Cons: He will make you not want to leave

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EVERYONE FROM LUNA STUDIO IS NOW AT TRES-JOLIE. TRES-JOLIE is located in novi, 248-888 0655. gjoni maina kara johnpaul pam sam teresa ani sara

5
★★★★★

EVERYONE FROM LUNA STUDIO IS NOW AT TRES-JOLIE. TRES-JOLIE is located in novi, 248-888 0655. gjoni maina kara johnpaul pam sam teresa ani sara

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Maradith was the best hair stylist I've had - I had the worst frizzy hair and Maradith "cured" this problem! My first treatment lasted ~8 months and the second lasted a year. I was ready for another treatment a month ago and found out that

3
★★★★★

Maradith was the best hair stylist I've had - I had the worst frizzy hair and Maradith "cured" this problem! My first treatment lasted ~8 months and the second lasted a year. I was ready for another treatment a month ago and found out that

Pros: Friendly staff, always makes sure you're comfortable

Cons: Treatment time (but that's expected)

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I called for an appointment with Kara and got the recording that the salon has closed. If anybody knows where Kara went will you please, please, please email me. She cut my hair better than anyone else ever has. Thank you. My email is lesliegantner@yahoo.com

_Leslie

5
★★★★★

I called for an appointment with Kara and got the recording that the salon has closed. If anybody knows where Kara went will you please, please, please email me. She cut my hair better than anyone else ever has. Thank you. My email is lesliegantner@yahoo.com

_Leslie

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Due to the closing of Luna Studio, Michelle will now be located at Tricho Salon and Spa starting April 27th, 2010! \r
Tricho is located in Novi and can be reached at 248.305.9111.\r
\r
She specializes in japanese straightening, Brazilian

3
★★★★★

Due to the closing of Luna Studio, Michelle will now be located at Tricho Salon and Spa starting April 27th, 2010! \r
Tricho is located in Novi and can be reached at 248.305.9111.\r
\r
She specializes in japanese straightening, Brazilian

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I used to go overseas to get my japanese straightening done and then i discovered that the same treatment is available here in the states. I found luna studio and Michelle. She did such a great job. My hair is shiny and straight. I will be

3
★★★★★

I used to go overseas to get my japanese straightening done and then i discovered that the same treatment is available here in the states. I found luna studio and Michelle. She did such a great job. My hair is shiny and straight. I will be

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Had a cut and color. When I made the appointment they told me that it would be $100. They charged me $130. I walked in with haircut that I didn't like and expressed what I didn't like about it and what I wanted done instead. I walked

3
★★★★★

Had a cut and color. When I made the appointment they told me that it would be $100. They charged me $130. I walked in with haircut that I didn't like and expressed what I didn't like about it and what I wanted done instead. I walked

Cons: Haircut looks nothing like I asked for

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I sent my gf and sister to her and they both were in love with their hair. She did a great job on the color and extensions.\r
She's also doing brazilian keratin treatment on my mom soon. She's the best! Go to her. I've never heard one

3
★★★★★

I sent my gf and sister to her and they both were in love with their hair. She did a great job on the color and extensions.\r
She's also doing brazilian keratin treatment on my mom soon. She's the best! Go to her. I've never heard one

Pros: awesome work

Cons: nodda

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I love love love my hair. I am always scared trying someone new but i am so glad i did. I wasn't happy with my hair but i heard so many great things about luna studio so i thought i would try. I got to meet sarah, she is an awsome

3
★★★★★

I love love love my hair. I am always scared trying someone new but i am so glad i did. I wasn't happy with my hair but i heard so many great things about luna studio so i thought i would try. I got to meet sarah, she is an awsome

Pros: everything

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I've had several different types of hair extensions in the past that have damaged my hair. I had a consultation with Erin for color and extensions and setup an appointment for both a week later. Erin colored my hair and put in Dreamcatcher

3
★★★★★

I've had several different types of hair extensions in the past that have damaged my hair. I had a consultation with Erin for color and extensions and setup an appointment for both a week later. Erin colored my hair and put in Dreamcatcher

Pros: Friendly atmosphere, professional and knowledgeable stylists

Cons: None!

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Luna Studio is a great place to get your hair done for anyone who wants to look their best. When I first went to Luna Studio my hair was an ugly mess... orange, yellow, brown and looked like a skunk had run over it. From the minute I entered the hair salon I knew my hair would finally be fixed. All the staff are extremely welcoming, energetic and top notch hair stylists who not only are extremely knowledgeable but care about making you feel your best. Thank you in particular to my hair stylist Gjonni who really made me feel beautiful once again. Check them out!

2
★★★★★

Luna Studio is a great place to get your hair done for anyone who wants to look their best. When I first went to Luna Studio my hair was an ugly mess... orange, yellow, brown and looked like a skunk had run over it. From the minute I entered the hair salon I knew my hair would finally be fixed. All the staff are extremely welcoming, energetic and top notch hair stylists who not only are extremely knowledgeable but care about making you feel your best. Thank you in particular to my hair stylist Gjonni who really made me feel beautiful once again. Check them out!

Pros: Luna Studio is the Best Hair Salon in Town!

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My hair looks and feels great! My friends, family & everyone at work complimented my hair... Michelle G styled & highlighted my hair with perfection and looks very hip and sassy! Thanks Luna Studio!

2
★★★★★

My hair looks and feels great! My friends, family & everyone at work complimented my hair... Michelle G styled & highlighted my hair with perfection and looks very hip and sassy! Thanks Luna Studio!

Pros: Great Area, Nice & Clean Salon, Service is VIP treatment

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kara did an excellent job on my cut and color! My hair looks great. I have short hair and she gave me the best cut.

2
★★★★★

kara did an excellent job on my cut and color! My hair looks great. I have short hair and she gave me the best cut.

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Being a professional over 30 year old woman, I look for an elite studio able to provide me with a stylist who knows current trends and more so how to match them to my features. Kara was able to transform me in to a woman that people take notice of. She took the time to understand my likes and dislikes, and explained to me what could be done before doing it. The products of Luna Studio are the best of the best. The environment is top notch and yet very comfortable. As I am complimented on my new style I always recommend Luna Studio and Kara. All us girls deserve a great new look!

2
★★★★★

Being a professional over 30 year old woman, I look for an elite studio able to provide me with a stylist who knows current trends and more so how to match them to my features. Kara was able to transform me in to a woman that people take notice of. She took the time to understand my likes and dislikes, and explained to me what could be done before doing it. The products of Luna Studio are the best of the best. The environment is top notch and yet very comfortable. As I am complimented on my new style I always recommend Luna Studio and Kara. All us girls deserve a great new look!

Pros: Upscale/comfortable environment - Quality Products - Kara

Cons: Not a one

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This salon was a different experience from any other i've been to. You really feel pampered there. From the hair stylist (Michelle Grabill) actually listening to you, and helping you figure out exactly what would look great on you, to the staff catering to your needs. They offer you free beverages of anything from water, tea, coffee, pop to beer and wine. I would def go back!

2
★★★★★

This salon was a different experience from any other i've been to. You really feel pampered there. From the hair stylist (Michelle Grabill) actually listening to you, and helping you figure out exactly what would look great on you, to the staff catering to your needs. They offer you free beverages of anything from water, tea, coffee, pop to beer and wine. I would def go back!

Pros: They treat you like royalty

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I have been getting Great Lengths extensions for years now and I found out at Luna Studio that do do a type of extension that does not involve glueing them in or damaging my hair and was much more affordable. They brought me in for a consultation, explained the process and quoted me a affordable price. They put me with Erin and when they brought me in to actually put them in, I left the salon so happy and amazed at the 21 in length that it added to my hair and the volume that my hair hav never been able to achieve. I have had sever girlfriends ask about them and where to get them. Thanks Erin and Luna.

2
★★★★★

I have been getting Great Lengths extensions for years now and I found out at Luna Studio that do do a type of extension that does not involve glueing them in or damaging my hair and was much more affordable. They brought me in for a consultation, explained the process and quoted me a affordable price. They put me with Erin and when they brought me in to actually put them in, I left the salon so happy and amazed at the 21 in length that it added to my hair and the volume that my hair hav never been able to achieve. I have had sever girlfriends ask about them and where to get them. Thanks Erin and Luna.

Pros: Great prices

Cons: none

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I have always had the most challenging, rebellious hair and I have always been kind of depressed about it for all of my life. I complimented a coworker on how nice her hair was and she laughed cause she said her hair texture use to be the same as mine, until she went to Luna Studio for the Japanesehair straightening process. She said it worked wonders for her hair, so I called and made an appointment, went to the salon for a consultation, and they even had a special going on for $100 off the process. After the process, I can't tell you what that did for my self esteem and to actually have normal hair after so many years... I love my hair, thanks MIchelle and Luna Studio!

2
★★★★★

I have always had the most challenging, rebellious hair and I have always been kind of depressed about it for all of my life. I complimented a coworker on how nice her hair was and she laughed cause she said her hair texture use to be the same as mine, until she went to Luna Studio for the Japanesehair straightening process. She said it worked wonders for her hair, so I called and made an appointment, went to the salon for a consultation, and they even had a special going on for $100 off the process. After the process, I can't tell you what that did for my self esteem and to actually have normal hair after so many years... I love my hair, thanks MIchelle and Luna Studio!

Pros: professional salon

Cons: none

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I recently went to Luna Studio and I've never experienced anything like it, I asked for the works and go everything from my base color to lowlights/highlights... I asked them what color line they used as my hair has never shown so much color depth, they told me Goldwell. my hair has never looked so amazing... after talking and getting to know my stylist ( who was just too cool) she told me that she was actually a Goldwell educator , her name was Dawn and she was simply a true artist. I highly recommend Luna Studio.

2
★★★★★

I recently went to Luna Studio and I've never experienced anything like it, I asked for the works and go everything from my base color to lowlights/highlights... I asked them what color line they used as my hair has never shown so much color depth, they told me Goldwell. my hair has never looked so amazing... after talking and getting to know my stylist ( who was just too cool) she told me that she was actually a Goldwell educator , her name was Dawn and she was simply a true artist. I highly recommend Luna Studio.

Pros: amazing creativity and color

Cons: not more Luna Studios around town

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Fall is my favorite time of year, and I always look forward to my "fall makeover" and I have been looking for a new stylist with lots of knowledge and creativity and i found her in Michelle. When I met her , she was trendy, and fashionable. I gave her my ideas and she added hers and then something awesome happened! she made me very content and I feel like my search for a new stylist had paid off! I highly recommend all my frineds to see Michelle.

2
★★★★★

Fall is my favorite time of year, and I always look forward to my "fall makeover" and I have been looking for a new stylist with lots of knowledge and creativity and i found her in Michelle. When I met her , she was trendy, and fashionable. I gave her my ideas and she added hers and then something awesome happened! she made me very content and I feel like my search for a new stylist had paid off! I highly recommend all my frineds to see Michelle.

Pros: trendy upscale salon

Cons: parking

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I recenetly made the mistake of going to a local salon and they turned my hair orange! I cried for days! I found Luna online and booked a appointment with Gjoni and I couldn't have been happier. I was embarrassed to walk in their with the way my hair looked, but after assessing the damage, Gjoni worked his majic and all was well. I'm not quite sure how he did it, but I'm just glad that he was able to fix it! Thanls Gjoni and thaks to Luna!

2
★★★★★

I recenetly made the mistake of going to a local salon and they turned my hair orange! I cried for days! I found Luna online and booked a appointment with Gjoni and I couldn't have been happier. I was embarrassed to walk in their with the way my hair looked, but after assessing the damage, Gjoni worked his majic and all was well. I'm not quite sure how he did it, but I'm just glad that he was able to fix it! Thanls Gjoni and thaks to Luna!

Pros: Genius staff

Cons: none

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My wife has been bugging me for years tp stop going my "barbershop" and to go see her stylist Michelle at Luna, but I have always been leary to go to a "salon". especially one that my wife goes to. lol So finally caved in and wen to Luna Studio and saw Michelle, and I was suprised and what a great job she did, but even more suprised at how comfortable that I felt with the overall salon. I was expecting to feel awkward and I totally didn't. I felt like I was in a trendy art studio and the staff were super friendly, I will definitely be back and I even talked my best friend Josh to make an appointment with michelle.. I highly recomend LUna Studio to everyone.... even the guys

2
★★★★★

My wife has been bugging me for years tp stop going my "barbershop" and to go see her stylist Michelle at Luna, but I have always been leary to go to a "salon". especially one that my wife goes to. lol So finally caved in and wen to Luna Studio and saw Michelle, and I was suprised and what a great job she did, but even more suprised at how comfortable that I felt with the overall salon. I was expecting to feel awkward and I totally didn't. I felt like I was in a trendy art studio and the staff were super friendly, I will definitely be back and I even talked my best friend Josh to make an appointment with michelle.. I highly recomend LUna Studio to everyone.... even the guys

Pros: great looking salon

Cons: none

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So I just moed from Seatle to the Northville Mi. and I was dreading finding a new stylist that I could trust to give me the same quality that I had come to expect from my last salon. So after reading so many great reviews about Luna Studio, I set up a appointment with Kara. She gave me an amazing color and cut, she is a technical stylist and is amazing just to watch work. I am so pleased with her and with my orevall experience with the salon.... as cornyas it sounds, my major move across country has been made easier jyst by finding a great salon and a great stylist!

2
★★★★★

So I just moed from Seatle to the Northville Mi. and I was dreading finding a new stylist that I could trust to give me the same quality that I had come to expect from my last salon. So after reading so many great reviews about Luna Studio, I set up a appointment with Kara. She gave me an amazing color and cut, she is a technical stylist and is amazing just to watch work. I am so pleased with her and with my orevall experience with the salon.... as cornyas it sounds, my major move across country has been made easier jyst by finding a great salon and a great stylist!

Pros: Knowledgeable staff

Cons: none

.

omg! I use to see Audra at Gina Agosta for 6 years and then she moved to Beverly Hills CA. to work out their and when I found out that she moved back to Michigan and was working at Luna Studio, I was soooo excited!!! I have had to bounce around town to different salon siance she has been gone and I have not had the same color since, I am so glad that I have found Audra and I'm sure the rest of her clients will be too when they find out!!!!!!

2
★★★★★

omg! I use to see Audra at Gina Agosta for 6 years and then she moved to Beverly Hills CA. to work out their and when I found out that she moved back to Michigan and was working at Luna Studio, I was soooo excited!!! I have had to bounce around town to different salon siance she has been gone and I have not had the same color since, I am so glad that I have found Audra and I'm sure the rest of her clients will be too when they find out!!!!!!

Pros: amazing stylist

Cons: parking

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I recently went to Luna Studio, and I loved it from the second that I walked in, from the second that i walked in I was greeted warmly, and my great stylist Tifani walked up and gave me a ton of great ideas during her consultation and worked her majic and gave me a complete makeover! I have never been so pleased with my complete experience at a salon!

2
★★★★★

I recently went to Luna Studio, and I loved it from the second that I walked in, from the second that i walked in I was greeted warmly, and my great stylist Tifani walked up and gave me a ton of great ideas during her consultation and worked her majic and gave me a complete makeover! I have never been so pleased with my complete experience at a salon!

Pros: trendy salon, great staff

Cons: parking

.

I have been looking for a master colorist for years now , who can just give an amazing color and I believe that I found her at Luna Studio, her name is Dawn. The way she gave her consultation about color and then watching her work was amazing! I have recieved so many compliments from people that I don't even know,Dawms works was awesome, and I found my new salon.

2
★★★★★

I have been looking for a master colorist for years now , who can just give an amazing color and I believe that I found her at Luna Studio, her name is Dawn. The way she gave her consultation about color and then watching her work was amazing! I have recieved so many compliments from people that I don't even know,Dawms works was awesome, and I found my new salon.

Pros: great looking salon

Cons: none

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I had a great experience at Luna Studio! The salon is gorgeous and the staff is very friendly. I really appreciated how professional everyone was, as well. My color looks beautiful and natural and my hair cut gave me a whole new look that I was hoping for! Thanks!!

2
★★★★★

I had a great experience at Luna Studio! The salon is gorgeous and the staff is very friendly. I really appreciated how professional everyone was, as well. My color looks beautiful and natural and my hair cut gave me a whole new look that I was hoping for! Thanks!!

Pros: Neat and professional

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I was pleasantly surprised at how well I was served as a male client in this hair salon. Usually men are ushered in and out of getting their hair cut, be we like being pampered too. I have a busy lifestyle and it was nice to come in and be cared after, for an hour. Thank you to the staff at Luna Studio for making the guys feel good too.

2
★★★★★

I was pleasantly surprised at how well I was served as a male client in this hair salon. Usually men are ushered in and out of getting their hair cut, be we like being pampered too. I have a busy lifestyle and it was nice to come in and be cared after, for an hour. Thank you to the staff at Luna Studio for making the guys feel good too.

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I've been reading the reviews and must say that if what is written about Stephanie and Lisa is true, then shame on them. If a client is 10 to 15 minutes late and calls to explain that they will be, then dismissing them by telling them to rescheduled is not good business. I wonder how many times these stylists have kept their clients waiting 10 or 15 minutes. I was going to try this salon, but now ... no thanks.

0
★☆☆☆☆

I've been reading the reviews and must say that if what is written about Stephanie and Lisa is true, then shame on them. If a client is 10 to 15 minutes late and calls to explain that they will be, then dismissing them by telling them to rescheduled is not good business. I wonder how many times these stylists have kept their clients waiting 10 or 15 minutes. I was going to try this salon, but now ... no thanks.

Pros: location

Cons: Stephanie & Lisa

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I have been going to Luna for less than a year and unfortunately had a bad experience with my last visit and will not be returning. The stylist cut over 2 inches off my hair and "point cut" my ends which is not what I had asked for. I asked for a blunt cut as I have naturally curly hair and now I'm left with these ragged, uneven, stringy ends and lots of frizz. I wasn't told they were going to "point cut" my hair until the stylist was cutting it midway. Now, I have to go to another salon to have it corrected and will need to have additional length cut off. Luna Studio overall seems like its a great place, however, my experience with my stylist wasn't so great.

0
★☆☆☆☆

I have been going to Luna for less than a year and unfortunately had a bad experience with my last visit and will not be returning. The stylist cut over 2 inches off my hair and "point cut" my ends which is not what I had asked for. I asked for a blunt cut as I have naturally curly hair and now I'm left with these ragged, uneven, stringy ends and lots of frizz. I wasn't told they were going to "point cut" my hair until the stylist was cutting it midway. Now, I have to go to another salon to have it corrected and will need to have additional length cut off. Luna Studio overall seems like its a great place, however, my experience with my stylist wasn't so great.

Pros: Goldwell and Kerastase Product Lines

Cons: Stylists don't listen, Difficult to book appointments

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I couldn't agree more with the last review!!!!! I love Luna Studio and I would never go anywhere else! I just came back from the salon and I sware everytime I come back from seeing Marina it looks better and better! I am extremely happy with my hair and my hair stylist! Every single time I have gone in there she is ready and prepared to enhance my look and to suggest something new, from a couple more highlights to maybe more layers! I cant tell you how important that makes me feel. I know that she is thinking of me even when im not in her chair! If you wanna see a stylist that is very talented you must see Marina !!!!!!

2
★★★★★

I couldn't agree more with the last review!!!!! I love Luna Studio and I would never go anywhere else! I just came back from the salon and I sware everytime I come back from seeing Marina it looks better and better! I am extremely happy with my hair and my hair stylist! Every single time I have gone in there she is ready and prepared to enhance my look and to suggest something new, from a couple more highlights to maybe more layers! I cant tell you how important that makes me feel. I know that she is thinking of me even when im not in her chair! If you wanna see a stylist that is very talented you must see Marina !!!!!!

Pros: everything

Cons: none

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I feel that both of the previous reviews are way off. I had been looking for a quality salon in the metro area for years, and could never find one that would do want I wanted. Finally I decided to call Luna, and I have not gone anywhere else since. I lived in Chicago for a year, and I currently reside in Alabama, so when I make appointments, I try to call well in advanced. I feel that they are quite accommodating if you call early enough. I am disappointed in the complaint about Stephanie. She is a wonderful person, and would not just leave without having an extremely good reason to. She works insane hours, and tries to make sure she is available for her clients. I have found that there is a bit of disconnect between reception and the stylists...if you are ever having a problem (rarest of occasions) ask to speak to your stylist directly. And if there was some sort of emergency, then what can you do? Some things come before work. Whether you have a client or not.

Concerning the quality of service...I have not had anything done to my hair since July, and I still get compliments on my great color. That is just insane. It is well worth the price. I can think of no other personal service that you still see results from 6 months later. I love Luna Studio!

2
★★★★★

I feel that both of the previous reviews are way off. I had been looking for a quality salon in the metro area for years, and could never find one that would do want I wanted. Finally I decided to call Luna, and I have not gone anywhere else since. I lived in Chicago for a year, and I currently reside in Alabama, so when I make appointments, I try to call well in advanced. I feel that they are quite accommodating if you call early enough. I am disappointed in the complaint about Stephanie. She is a wonderful person, and would not just leave without having an extremely good reason to. She works insane hours, and tries to make sure she is available for her clients. I have found that there is a bit of disconnect between reception and the stylists...if you are ever having a problem (rarest of occasions) ask to speak to your stylist directly. And if there was some sort of emergency, then what can you do? Some things come before work. Whether you have a client or not.

Concerning the quality of service...I have not had anything done to my hair since July, and I still get compliments on my great color. That is just insane. It is well worth the price. I can think of no other personal service that you still see results from 6 months later. I love Luna Studio!

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I am new to the area, as I just moved back to MI from Berkley CA. I read many reviews stating how great the salon is. So I figured I would try and make an appointment for a cut. Needless to say, when I called the salon last Saturday, I was put on hold for 5 minutes by one of the receptionist. I was forced to hang up due to an incoming call. Called back 10 minutes later only to be put on hold AGAIN by the same receptionist, only this time it was for nearly 10 minutes. Finally when I was taken off hold, I barely got to speak with her before I was disconnected. I am not sure what constitutes getting an appointment made at this place, but it surely is not through there phone service. Very disappointing and not to mention frustrating beyond words. I am sure the salon is fantastic, but I was unable to get past the very inconvenient reception staff. Perhaps I will try to walk-in.

0
★☆☆☆☆

I am new to the area, as I just moved back to MI from Berkley CA. I read many reviews stating how great the salon is. So I figured I would try and make an appointment for a cut. Needless to say, when I called the salon last Saturday, I was put on hold for 5 minutes by one of the receptionist. I was forced to hang up due to an incoming call. Called back 10 minutes later only to be put on hold AGAIN by the same receptionist, only this time it was for nearly 10 minutes. Finally when I was taken off hold, I barely got to speak with her before I was disconnected. I am not sure what constitutes getting an appointment made at this place, but it surely is not through there phone service. Very disappointing and not to mention frustrating beyond words. I am sure the salon is fantastic, but I was unable to get past the very inconvenient reception staff. Perhaps I will try to walk-in.

Pros: Sounds fantastic VIA reviews

Cons: Poor Customer Service

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I made an appointment to go to Luna salon to get hair extensions. I have gotten them from here years ago but was living in Chicago and was going somewhere else until I moved back to Michigan. I made an appointment for 6:00 on Friday.

I called the salon at 6:00 and told them i was running late. There was an accident on the expressway but my GPS told me i was only a few miles away. I told them I would be 15 minutes late. The girl said ok we'll see you when you get here. at 6:15 she called me back and wanted to reschedule my appointment explaining that Stephanie had to leave for an "appointment" she had. I couldn't believe it. I told her i was only 2 miles away and that I would be there in just a few minutes. I also explained that it would only take a minute to look at the color we were going to use..........I WASNT EVEN GETTING ANYTHING DONE!!! It would have taken her less than 5 minutes. Nevertheless, she told me she was sorry and had to reschedule me. I told her to forget it. I am just appalled that they refused to wait a few more minutes for me to get there. I think that is terrible customer service. Not to mention a huge loss for the salon. Extensions cost about 1200 and maintenance is a few hundred every 6 weeks. Not to mention the amount in tips! 20% on a bill that big is alot!

I am an employer and if I ever found out an employee left on a client I would fire them on the spot!!!!!!!!!!! I can understand being on time. HOWEVER, when it is a customer that I am handling I would have waited an hour if I had to.

Its a shame because I am an excellent client and spend alot of money on my hair. I will never call this salon for an appointment again. I would be too afraid that if something happened and I was running a little late I would have to turn around and drive an hour back home without the service.

This salon doesn't care about their clients. Don't go there.

0
★☆☆☆☆

I made an appointment to go to Luna salon to get hair extensions. I have gotten them from here years ago but was living in Chicago and was going somewhere else until I moved back to Michigan. I made an appointment for 6:00 on Friday.

I called the salon at 6:00 and told them i was running late. There was an accident on the expressway but my GPS told me i was only a few miles away. I told them I would be 15 minutes late. The girl said ok we'll see you when you get here. at 6:15 she called me back and wanted to reschedule my appointment explaining that Stephanie had to leave for an "appointment" she had. I couldn't believe it. I told her i was only 2 miles away and that I would be there in just a few minutes. I also explained that it would only take a minute to look at the color we were going to use..........I WASNT EVEN GETTING ANYTHING DONE!!! It would have taken her less than 5 minutes. Nevertheless, she told me she was sorry and had to reschedule me. I told her to forget it. I am just appalled that they refused to wait a few more minutes for me to get there. I think that is terrible customer service. Not to mention a huge loss for the salon. Extensions cost about 1200 and maintenance is a few hundred every 6 weeks. Not to mention the amount in tips! 20% on a bill that big is alot!

I am an employer and if I ever found out an employee left on a client I would fire them on the spot!!!!!!!!!!! I can understand being on time. HOWEVER, when it is a customer that I am handling I would have waited an hour if I had to.

Its a shame because I am an excellent client and spend alot of money on my hair. I will never call this salon for an appointment again. I would be too afraid that if something happened and I was running a little late I would have to turn around and drive an hour back home without the service.

This salon doesn't care about their clients. Don't go there.

Pros: NOTHING

Cons: BAD CUSTOMER SERVICE

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The Bad:
Luna Studio is definitely one of the pricier salons in the area. My first time there, I was charged $230 for a cut and highlights (my hair is fine and shoulder-length). The pricing on their web site says highlights start at $50 and cuts start at $35... I'm not sure where the 3X price increase came from! I wouldn't be complaining about this if my stylist--Lisa--had explained this to me beforehand. Needless to say, I just about passed out when I saw the bill at the end (I was expecting it to be $150 at the most)!

The Good:
Very friendly and professional environment. I usually feel anxiuos in salons--keeping a close eye on what's being done to my hair. Here I felt very comfortable--like I was in good hands. The end result was perfect--I got exactly what I asked for. The highlights are very natural looking and the color compliments me well, the cut was also very flattering and low maintenance... still don't think it was worth $230 though.

Despite my gripes about the pricing, I'm going back for a second run this week. Lisa did an excellent job--this time I'm going to ask her to explain the pricing to me beforehand though. I can't find another salon in the area that I trust with my hair so I guess I will have to pay a premium for that.

2
★★★★☆

The Bad:
Luna Studio is definitely one of the pricier salons in the area. My first time there, I was charged $230 for a cut and highlights (my hair is fine and shoulder-length). The pricing on their web site says highlights start at $50 and cuts start at $35... I'm not sure where the 3X price increase came from! I wouldn't be complaining about this if my stylist--Lisa--had explained this to me beforehand. Needless to say, I just about passed out when I saw the bill at the end (I was expecting it to be $150 at the most)!

The Good:
Very friendly and professional environment. I usually feel anxiuos in salons--keeping a close eye on what's being done to my hair. Here I felt very comfortable--like I was in good hands. The end result was perfect--I got exactly what I asked for. The highlights are very natural looking and the color compliments me well, the cut was also very flattering and low maintenance... still don't think it was worth $230 though.

Despite my gripes about the pricing, I'm going back for a second run this week. Lisa did an excellent job--this time I'm going to ask her to explain the pricing to me beforehand though. I can't find another salon in the area that I trust with my hair so I guess I will have to pay a premium for that.

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I had my hair straightened by Maradith last night. My hair has never looked better. I have had curly, frizzy course hair for my entire life and when I left the salon my hair was stick straight and shiny. IMaradith was professional and she also made the process fun. It was well worth the money and I will be going back. I found my new salon and stylist. The entire staff was friendly and professional. You won't find a better salon. Thank you Maradith!

2
★★★★★

I had my hair straightened by Maradith last night. My hair has never looked better. I have had curly, frizzy course hair for my entire life and when I left the salon my hair was stick straight and shiny. IMaradith was professional and she also made the process fun. It was well worth the money and I will be going back. I found my new salon and stylist. The entire staff was friendly and professional. You won't find a better salon. Thank you Maradith!

Pros: Professionalism, cleanliness, everyone is friendly

Cons: None

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When I was there first time, it was good. The hair cut and color came out good.
She cut my hair twice to get it right.

The second time was....okay. Wet hair cut took 5 minutes. When she dried my hair, it looked AWFUL.
She started cutting more. Finally, the style was reasonable. When I came home and washed my hair, it looked awful again. I had to flat iron and put some gel to get the style. The stylist did not recommend any product, so I didn't know what she used.

I found most of good hair stylist will cut in wet condition then the style came naturally when it was dried.
I did not have to do anything. You could probably find the stylist who has a lot more experience somewhere else. Maybe Luna Studio's top stylist is that way.

1
★★★☆☆

When I was there first time, it was good. The hair cut and color came out good.
She cut my hair twice to get it right.

The second time was....okay. Wet hair cut took 5 minutes. When she dried my hair, it looked AWFUL.
She started cutting more. Finally, the style was reasonable. When I came home and washed my hair, it looked awful again. I had to flat iron and put some gel to get the style. The stylist did not recommend any product, so I didn't know what she used.

I found most of good hair stylist will cut in wet condition then the style came naturally when it was dried.
I did not have to do anything. You could probably find the stylist who has a lot more experience somewhere else. Maybe Luna Studio's top stylist is that way.

Pros: Good hair color,

Cons: There is no style book. Short style hair cut is not good

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Maradith at luna Studio did the Bio-Ionic hair straightening process on me and I LOVE IT!!! I have had countless compliments on my hair including that "You should be in a Pantene commercial." My hair was frizzy and I took at least an hour to straighten it enough to look decent. Now I dry it and it looks better than it ever did in about 15-20 minutes. This is going to sound cheesy, but the process has changed my life. I don't have to worry about humidity, getting my hair wet, etc. My husband is getting tired of me talking about it, but he is glad that it doesn't take me so long to get ready!! I highly recommend it.

2
★★★★★

Maradith at luna Studio did the Bio-Ionic hair straightening process on me and I LOVE IT!!! I have had countless compliments on my hair including that "You should be in a Pantene commercial." My hair was frizzy and I took at least an hour to straighten it enough to look decent. Now I dry it and it looks better than it ever did in about 15-20 minutes. This is going to sound cheesy, but the process has changed my life. I don't have to worry about humidity, getting my hair wet, etc. My husband is getting tired of me talking about it, but he is glad that it doesn't take me so long to get ready!! I highly recommend it.

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I followed my stylist, Gjoni, to Luna several months ago and together they make the absolute perfect package for the best hair services and salon experience. I wouldn't trust my hair in the hands of anyone else and Luna provides a relaxed, spa-like atmosphere that always places the customer first. I haven't stopped raving about Gjoni's talent since I became his client in 2006, after he styled my hair for the cover of Hour magazine. Now, over a dozen of my friends and fellow skaters are all happy clients of his at Luna Studio and we're all constantly being complimented on our hair :)

2
★★★★★

I followed my stylist, Gjoni, to Luna several months ago and together they make the absolute perfect package for the best hair services and salon experience. I wouldn't trust my hair in the hands of anyone else and Luna provides a relaxed, spa-like atmosphere that always places the customer first. I haven't stopped raving about Gjoni's talent since I became his client in 2006, after he styled my hair for the cover of Hour magazine. Now, over a dozen of my friends and fellow skaters are all happy clients of his at Luna Studio and we're all constantly being complimented on our hair :)

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After seeing my friends terrific hair and hearing her brag about the Luna Studio, I had to see for myself. I found out she was right, this is by far a first class salon. I will gladly drive the 20 plus miles each time to come to this salon. Stephanie did my hair and I would highly recommend her. She absolutely knows what she is doing and I came out with a total makeover. My hair is awesome, and it even looks great when I do it myself at home. I have an awesome cut and color and everywhere I go people ask me where I got my hair done. This has never happened before!!!! The place is relaxing, everyone is friendly - not snooty. It was overall a great experience.

2
★★★★★

After seeing my friends terrific hair and hearing her brag about the Luna Studio, I had to see for myself. I found out she was right, this is by far a first class salon. I will gladly drive the 20 plus miles each time to come to this salon. Stephanie did my hair and I would highly recommend her. She absolutely knows what she is doing and I came out with a total makeover. My hair is awesome, and it even looks great when I do it myself at home. I have an awesome cut and color and everywhere I go people ask me where I got my hair done. This has never happened before!!!! The place is relaxing, everyone is friendly - not snooty. It was overall a great experience.

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I found Luna Studio online and was quite impressed by all the positive reviews. I went for myself and I was impressed by how the salon looked - trendy, modern and clean. The real reason that I was here was to see how good they were with hair as I have short , fine hair and I have trouble finding a stylist to give me the style that I desire. They gave me a delightful color and cut and I cannot stop talking about them, they are awesome!

2
★★★★★

I found Luna Studio online and was quite impressed by all the positive reviews. I went for myself and I was impressed by how the salon looked - trendy, modern and clean. The real reason that I was here was to see how good they were with hair as I have short , fine hair and I have trouble finding a stylist to give me the style that I desire. They gave me a delightful color and cut and I cannot stop talking about them, they are awesome!

Pros: very friendly

Cons: parking

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For years I have always salon-hopped and I have never been loyal to any one salon or stylist, that is until I drove by and found Luna Studio. I decided to try them because I do business in the area and one of their logos on their windows caught my eye as I love to use that product. When I walked in I was taken back by the stylish and upscale look and feel but yet not snotty or stuffy. I was so impressed by the product knowledge of the receptionist that I decided to make an appointment and I was just as impressed by the color and cut that I recieved. I can firmly say that I will not be going anywhere else than Luna From now on.

2
★★★★★

For years I have always salon-hopped and I have never been loyal to any one salon or stylist, that is until I drove by and found Luna Studio. I decided to try them because I do business in the area and one of their logos on their windows caught my eye as I love to use that product. When I walked in I was taken back by the stylish and upscale look and feel but yet not snotty or stuffy. I was so impressed by the product knowledge of the receptionist that I decided to make an appointment and I was just as impressed by the color and cut that I recieved. I can firmly say that I will not be going anywhere else than Luna From now on.

Pros: artistic salon and stylist

Cons: none

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I have been going to Luna Studio for almost two years now and I absolutely love their service, so much that my mother, grifriends, and some coworkers now go their based on my recomendation and admiring how great my hair always looks. Now recently I have been deeply touched by Luna Studio and how they run their business and are in touch with their clients in good and bad times. I am a school teacher and recently my husband have fallen on hard times with all of our bills and the cutting of hours at both of our jobs doesn't help any. I was forced to cancel my last appointment due to not having enough money and I was embarrased t call them directly to cancel my appointmnet so I emailed them to cancel my appointment on their website. The very next day I recieved a call directly from the owner asking if everthing was ok because it was not like me not to come in for my appointment, without wanting to embarrass myself he asked me if the reason for me calceling was due to hard financial times, I answered yes and I was shocked and touched by what he said next, he said that he has had several clients fall on hard times and he said that we were their to help him grow and support his business that he wanted to repay our loyal patronage by keeping my appointment and making it complimentry. I was deeply touched that he doesn't only run his business based on the dollar only but on kindness. I went to my appointment and as soon as my stylist started on my hair I started to cry, I will never forget this kind of service and they didn't just rush me through or give me their "free service" , they gave me the same quality service that I have always been accustomed to. No I see why they won "best of" city search in 2007 and on my last visit I learned that they won " Best Top 200 Salon " in North America by Salon Today, not only do they run a top successful hair salon, they stay in tune and are their for each and every client. Thank you Luna , you touched my heart!

2
★★★★★

I have been going to Luna Studio for almost two years now and I absolutely love their service, so much that my mother, grifriends, and some coworkers now go their based on my recomendation and admiring how great my hair always looks. Now recently I have been deeply touched by Luna Studio and how they run their business and are in touch with their clients in good and bad times. I am a school teacher and recently my husband have fallen on hard times with all of our bills and the cutting of hours at both of our jobs doesn't help any. I was forced to cancel my last appointment due to not having enough money and I was embarrased t call them directly to cancel my appointmnet so I emailed them to cancel my appointment on their website. The very next day I recieved a call directly from the owner asking if everthing was ok because it was not like me not to come in for my appointment, without wanting to embarrass myself he asked me if the reason for me calceling was due to hard financial times, I answered yes and I was shocked and touched by what he said next, he said that he has had several clients fall on hard times and he said that we were their to help him grow and support his business that he wanted to repay our loyal patronage by keeping my appointment and making it complimentry. I was deeply touched that he doesn't only run his business based on the dollar only but on kindness. I went to my appointment and as soon as my stylist started on my hair I started to cry, I will never forget this kind of service and they didn't just rush me through or give me their "free service" , they gave me the same quality service that I have always been accustomed to. No I see why they won "best of" city search in 2007 and on my last visit I learned that they won " Best Top 200 Salon " in North America by Salon Today, not only do they run a top successful hair salon, they stay in tune and are their for each and every client. Thank you Luna , you touched my heart!

Pros: Great people

Cons: none

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I had my first appointment last week at Luna Studio. I experienced the best haircut ever; Lisa is phenomenal! I would recommend Luna Studio in general and Lisa in particular to my friends and family.

2
★★★★★

I had my first appointment last week at Luna Studio. I experienced the best haircut ever; Lisa is phenomenal! I would recommend Luna Studio in general and Lisa in particular to my friends and family.

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When I first went to Luna this summer my husband and I payed under $50 each. When I went back in October I was sitting in my stylist's chair and in the middle of my haircut I noticed a sign about a $10 price increase at the beginning of the month. I wasn't too happy about that and thought it was a poor way of letting people know and also thought it was a lot to spend for a standard cut. I just called because I need a quick haircut and wanted to get in with a less expensive stylist. When I asked the receptionist about it she claimed that no one has ever charged less than $50. I told her that on my first visit it was under $50 and perhaps they should change their web-site because it is very misleading (On Luna's webpage they list women's haircuts as starting at $35). I don't appreciate luring people in under false prices as well as being told that no-one has ever charged under $50 when in fact I have been. I think this is a bad way of doing business and would rather find another salon that is honest-even if I do have to pay more.

2
★★☆☆☆

When I first went to Luna this summer my husband and I payed under $50 each. When I went back in October I was sitting in my stylist's chair and in the middle of my haircut I noticed a sign about a $10 price increase at the beginning of the month. I wasn't too happy about that and thought it was a poor way of letting people know and also thought it was a lot to spend for a standard cut. I just called because I need a quick haircut and wanted to get in with a less expensive stylist. When I asked the receptionist about it she claimed that no one has ever charged less than $50. I told her that on my first visit it was under $50 and perhaps they should change their web-site because it is very misleading (On Luna's webpage they list women's haircuts as starting at $35). I don't appreciate luring people in under false prices as well as being told that no-one has ever charged under $50 when in fact I have been. I think this is a bad way of doing business and would rather find another salon that is honest-even if I do have to pay more.

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I model locally for local clothing stores and clothing magazines and I was cursed with the most god awful tangled coarse hair. I did some research and was told about the Japanese thermal hair straightneing process and I went to Luna Studio to have the process performed. I have never seen my hair look so beautiful, soft and straight. I would have never thought that someone could make my hair look so great ! Thank you Luna Studio!

2
★★★★★

I model locally for local clothing stores and clothing magazines and I was cursed with the most god awful tangled coarse hair. I did some research and was told about the Japanese thermal hair straightneing process and I went to Luna Studio to have the process performed. I have never seen my hair look so beautiful, soft and straight. I would have never thought that someone could make my hair look so great ! Thank you Luna Studio!

Pros: awesome place

Cons: parking

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I went to my first visit to Luna last week and I of course asked for some hair magazines to try and get some ideas as to what to do with my hair. My stylist then sat me in her chair and asked me what I was looking for and now after looking at all the different styles in the magazine was more confused then when I first walked in. She gave be an unbelievable consultaion and then went to work and all during the process explaining to me step by step what she was doing to keep me comfortable. I must have come accross as really nervous beacuse she offered me a martini and it was amazing. I still couldn't tell how my hair was going to turn out but as she was blowdrying my hair and styling it, it was fabulous! My hair has never looked so great - my husband kept his eyes on me all evening! When I left I felt like I known my stylist forever, the entire staff was very friendly. I have recommended Luna To about 5 people already!

2
★★★★★

I went to my first visit to Luna last week and I of course asked for some hair magazines to try and get some ideas as to what to do with my hair. My stylist then sat me in her chair and asked me what I was looking for and now after looking at all the different styles in the magazine was more confused then when I first walked in. She gave be an unbelievable consultaion and then went to work and all during the process explaining to me step by step what she was doing to keep me comfortable. I must have come accross as really nervous beacuse she offered me a martini and it was amazing. I still couldn't tell how my hair was going to turn out but as she was blowdrying my hair and styling it, it was fabulous! My hair has never looked so great - my husband kept his eyes on me all evening! When I left I felt like I known my stylist forever, the entire staff was very friendly. I have recommended Luna To about 5 people already!

Pros: Very Friendly

Cons: parking

Editorial from

Hair salon offers precision cuts, color, highlights, extensions, Japanese thermal straightening and conditioning treatments.

 

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