Bank of America

★★☆☆☆
  • 8501 W Pico Blvd

    Los Angeles, CA 90035

    Map & Directions
  • 310-289-4217

Finance

Finance
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Went to this branch, they had horrible service. I've been with Bank of America for 24 years and they have finally pushed me over the edge with their poor customer service.

I wanted a simple transaction to be completed, cashing a check and because the guy at the counter was new, instead of calling over the manager who has known me for years, he rudely answered that he will not assist me... Yes, its true that I did not have my ID, but if the manager would have been alerted, he would have confirmed my identity.

Long story short, why can't they have people working behind the counter who know a thing or two about customer service...

I am leaving Bank of America because they clearly don't know how to treat long term customers, and by the way, I am a private banking customer.

Thanks for the horrible service.

0
★☆☆☆☆

Went to this branch, they had horrible service. I've been with Bank of America for 24 years and they have finally pushed me over the edge with their poor customer service.

I wanted a simple transaction to be completed, cashing a check and because the guy at the counter was new, instead of calling over the manager who has known me for years, he rudely answered that he will not assist me... Yes, its true that I did not have my ID, but if the manager would have been alerted, he would have confirmed my identity.

Long story short, why can't they have people working behind the counter who know a thing or two about customer service...

I am leaving Bank of America because they clearly don't know how to treat long term customers, and by the way, I am a private banking customer.

Thanks for the horrible service.

.

Criminal treatment of clients. Once an employer has give me a check with no coverage, I have collected a wealth due to the interest and penalties. How can I know if someone has money in the account? I am punished for other peoples actions. Miserable treatment of clients.

1
★☆☆☆☆

Criminal treatment of clients. Once an employer has give me a check with no coverage, I have collected a wealth due to the interest and penalties. How can I know if someone has money in the account? I am punished for other peoples actions. Miserable treatment of clients.

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.

I keep waiting for something to happen where I won't like Bank Of America anymore, but everytime I have a problem they've made it right. Best Deal: If you're referred by another customer you BOTH get $25 when you open a new account. How cool is that?

Their on-line banking allows direct transfers between Bank Of America that are almost instant and fee free. This means my roommmates can pay me the rent and I get it INSTANTLY.

Their loan rates however are pretty bad, you can get a better car loan almost anywhere else. I use my credit union for credit cards and loans and Bank Of America for everyday checking.

The most locations, innovative services, good service. I can't think of a reason to bank anywhere else.

2
★★★★★

I keep waiting for something to happen where I won't like Bank Of America anymore, but everytime I have a problem they've made it right. Best Deal: If you're referred by another customer you BOTH get $25 when you open a new account. How cool is that?

Their on-line banking allows direct transfers between Bank Of America that are almost instant and fee free. This means my roommmates can pay me the rent and I get it INSTANTLY.

Their loan rates however are pretty bad, you can get a better car loan almost anywhere else. I use my credit union for credit cards and loans and Bank Of America for everyday checking.

The most locations, innovative services, good service. I can't think of a reason to bank anywhere else.

Pros: Locations Everywhere!, Great Service, Unique Web Features

Cons: auto loans too high, credit cards too high

Editorial from

Caters to personal and business consumers with a variety of checking and savings account options plus loans, investments and insurance services.

 

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