LaptopMD+

★★★★☆
The Doctor is in.
  • 248 W. 35th St Rm 1205 Suite 1205

    New York, NY 10001

    Map & Directions
  • 212-920-4833

Computer & Internet Services

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LaptopMD+

248 W. 35th St Rm 1205 New York, NY

4.3904 146
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Be careful with these guys. I left dropped my laptop and quite honestly i left it with them longer than 30 days since i traveled. When I got back, and i wanted to pick up my laptop, i'm being told that they can't find my hard drive but i can keep my empty broken laptop. The guy said they could have used it for parts or lost it.

All these 5 star reviews better be from their friends and family. I've called this place over 10 times because of my family fotos in the hard drive, they don't seem to care. I luckily spoke to Arthur this morning and he told me to call back tomorrow.

1
★☆☆☆☆

Be careful with these guys. I left dropped my laptop and quite honestly i left it with them longer than 30 days since i traveled. When I got back, and i wanted to pick up my laptop, i'm being told that they can't find my hard drive but i can keep my empty broken laptop. The guy said they could have used it for parts or lost it.

All these 5 star reviews better be from their friends and family. I've called this place over 10 times because of my family fotos in the hard drive, they don't seem to care. I luckily spoke to Arthur this morning and he told me to call back tomorrow.

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.

Be careful with these guys. I left dropped my laptop and quite honestly i left it with them longer than 30 days since i traveled. When I got back, and i wanted to pick up my laptop, i'm being told that they can't find my hard drive but i

3
★★★★★

Be careful with these guys. I left dropped my laptop and quite honestly i left it with them longer than 30 days since i traveled. When I got back, and i wanted to pick up my laptop, i'm being told that they can't find my hard drive but i

.

VERY PLEASED! These guys were great to deal with. I brought my iPhone 4s in to replace a cracked screen, not sure what to expect, but I needed it repaired quickly and most of the reviews here seemed pretty positive. Frankly, I was a

3
★★★★★

VERY PLEASED! These guys were great to deal with. I brought my iPhone 4s in to replace a cracked screen, not sure what to expect, but I needed it repaired quickly and most of the reviews here seemed pretty positive. Frankly, I was a

.

This complaint is against LAPTOPMD, A LAPTOP/COMPUTER REPAIR CENTER LOCATED IN MIDTOWN MANHATTAN. I took my girlfriends SONY VAIO Z570 LAPTOP, which has original price tag of $1999 from 2009(have receipt for it), for a repair. THE LAPTOP

3
★★★★★

This complaint is against LAPTOPMD, A LAPTOP/COMPUTER REPAIR CENTER LOCATED IN MIDTOWN MANHATTAN. I took my girlfriends SONY VAIO Z570 LAPTOP, which has original price tag of $1999 from 2009(have receipt for it), for a repair. THE LAPTOP

.

I wish I could give them zero stars! I have never written a review before, let alone a bad one. However, I took both my laptop and netbook to get fixed at LaptopMD. I was treated very rudely, what I asked to be fixed was not fixed when I went to pick it up, which I had to call about because they never called when they said they would. I took both my computers to www.PCandMacRepairs.c (wonderful customer service and prices) He found 4000 errors on my laptop! He said normally he would find 1500-2000 errors on a computer. He said I was lucky it even turned on!
They did more harm than good. BEWARE!

0
★☆☆☆☆

I wish I could give them zero stars! I have never written a review before, let alone a bad one. However, I took both my laptop and netbook to get fixed at LaptopMD. I was treated very rudely, what I asked to be fixed was not fixed when I went to pick it up, which I had to call about because they never called when they said they would. I took both my computers to www.PCandMacRepairs.c (wonderful customer service and prices) He found 4000 errors on my laptop! He said normally he would find 1500-2000 errors on a computer. He said I was lucky it even turned on!
They did more harm than good. BEWARE!

.

My issue was fixed in a timely matter. Price was affordable, good customer support, techs are knowledgeable, and honest. I recommend them as real professionals, pleasure to deal with.

2
★★★★★

My issue was fixed in a timely matter. Price was affordable, good customer support, techs are knowledgeable, and honest. I recommend them as real professionals, pleasure to deal with.

.

I'm very appreciative of LaptopMD for the outstanding service they provided. My laptop had multiple, troubling problems, preventing me from using it at all. The wonderful people at LaptopMD completely solved everything, and they did it quickly. And they were very kind and patient, allowing me to stay there for some time so that I could check over everything to make sure all my files were still there and safe. I am very grateful for LaptopMD, and I will highly recommend them to everyone I can.

2
★★★★★

I'm very appreciative of LaptopMD for the outstanding service they provided. My laptop had multiple, troubling problems, preventing me from using it at all. The wonderful people at LaptopMD completely solved everything, and they did it quickly. And they were very kind and patient, allowing me to stay there for some time so that I could check over everything to make sure all my files were still there and safe. I am very grateful for LaptopMD, and I will highly recommend them to everyone I can.

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This place is the only place in the entire city capable of replacing keys that have popped out of a laptop keyboard. Every other place I called acted confused, told me it was impossible, or suggested I replace the entire keyboard. These guys replaced my laptop keys on two separate occasions within minutes, for a very reasonable price. I highly recommend!

2
★★★★★

This place is the only place in the entire city capable of replacing keys that have popped out of a laptop keyboard. Every other place I called acted confused, told me it was impossible, or suggested I replace the entire keyboard. These guys replaced my laptop keys on two separate occasions within minutes, for a very reasonable price. I highly recommend!

.

Outstanding service. phone estimate for cost and time to repair cracked iphone screen. Matt Ham, director of operations was extremely engaged and eager to help and did exactly what he promissed. Very upstanding, customer focused business. These guys are a real find.

2
★★★★★

Outstanding service. phone estimate for cost and time to repair cracked iphone screen. Matt Ham, director of operations was extremely engaged and eager to help and did exactly what he promissed. Very upstanding, customer focused business. These guys are a real find.

.

I took my laptop here as I read all the good reviews about the fast service. I needed it in 4 days as I was leaving on a trip. They tell me no prob, they'll have it ready in about 2 days. I get a call 3 days later saying that they need to order the part and it will take over a week to get here and I also need to bring in a charger for them to test it. I'm like are you kidding me? How do you not have a charger for the laptop and how do you not tell me this before?
I go away on my trip, with no laptop, which was the whole reason I brought it to them in the first place so I could have it on my trip. When I come back they deliver me the laptop and this is when it really gets ugly. The right mouse button on the laptop was stuck in place and lopsided, as a result I could not press it. The reason I brought the laptop to them was to fix the power supply, so why was my mouse button out of place. I tell them about this and they tell me, oh no it must have been like that when you brought it to us. They then accuse me of making it up. Why would I make that up? Wouldn't I tell you about that when I first brought you the laptop so that you could fix that too?
After arguing with them for a few minutes and swearing that my laptop button was never broken before they take it in the back and fix the button, well not quite, it's still out of place but you can press it somewhat. They then tell me that I had some food stuck underneath the button. Food? I've never eaten near my laptop once as I use it for business. That was either a blatant lie or they must be eating while they're working on laptops. A few months later the power supply broke again on my laptop. My right mouse button which was perfect before I brought it to them is still lopsided. Never again with these jokers, never again!

0
★☆☆☆☆

I took my laptop here as I read all the good reviews about the fast service. I needed it in 4 days as I was leaving on a trip. They tell me no prob, they'll have it ready in about 2 days. I get a call 3 days later saying that they need to order the part and it will take over a week to get here and I also need to bring in a charger for them to test it. I'm like are you kidding me? How do you not have a charger for the laptop and how do you not tell me this before?
I go away on my trip, with no laptop, which was the whole reason I brought it to them in the first place so I could have it on my trip. When I come back they deliver me the laptop and this is when it really gets ugly. The right mouse button on the laptop was stuck in place and lopsided, as a result I could not press it. The reason I brought the laptop to them was to fix the power supply, so why was my mouse button out of place. I tell them about this and they tell me, oh no it must have been like that when you brought it to us. They then accuse me of making it up. Why would I make that up? Wouldn't I tell you about that when I first brought you the laptop so that you could fix that too?
After arguing with them for a few minutes and swearing that my laptop button was never broken before they take it in the back and fix the button, well not quite, it's still out of place but you can press it somewhat. They then tell me that I had some food stuck underneath the button. Food? I've never eaten near my laptop once as I use it for business. That was either a blatant lie or they must be eating while they're working on laptops. A few months later the power supply broke again on my laptop. My right mouse button which was perfect before I brought it to them is still lopsided. Never again with these jokers, never again!

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These guys are AWESOME. My laptop crashed and other computer repair shops wanted to charge me $125 just to diagnose the problem. LaptopMD provided free diagnostic testing in 90 minutes then got my laptop working again an hour later . . . for $125. Amazing. There's no reason to go anywhere else ever again.

2
★★★★★

These guys are AWESOME. My laptop crashed and other computer repair shops wanted to charge me $125 just to diagnose the problem. LaptopMD provided free diagnostic testing in 90 minutes then got my laptop working again an hour later . . . for $125. Amazing. There's no reason to go anywhere else ever again.

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My laptop was sounding like a jet engine, so I dropped it off at LaptopMD Tuesday night. They installed a new fan the next day, and I picked it up that evening. Very happy with the quick service, although the price seemed high.

2
★★★★☆

My laptop was sounding like a jet engine, so I dropped it off at LaptopMD Tuesday night. They installed a new fan the next day, and I picked it up that evening. Very happy with the quick service, although the price seemed high.

.

My iPhone suffered a spill and the screen had shattered. Have Applecare no worries right? WRONG! Apple wouldn??t cover the damage and wanted an astronomical amount of money just to replace the screen. (Same price as a phone?!) Thank goodness for Laptop MD . The knowledgeable staff is kind and courteous and had me fixed and on my way in 15 minutes. The service is excellent and I would recommend them to anyone with the same issue.

2
★★★★★

My iPhone suffered a spill and the screen had shattered. Have Applecare no worries right? WRONG! Apple wouldn??t cover the damage and wanted an astronomical amount of money just to replace the screen. (Same price as a phone?!) Thank goodness for Laptop MD . The knowledgeable staff is kind and courteous and had me fixed and on my way in 15 minutes. The service is excellent and I would recommend them to anyone with the same issue.

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Have you ever been to a doctor's appointment where you felt the doctor was not paying attention to you? More interested in your insurance card or credit card then you? Or looking for you to leave from the moment you walked in? If you've never experienced this and want to, Laptop MD is the place for you. Otherwise, stay away.

We called Laptop MD and explained a problem that we were having with out laptop (not accepting a charge when plugged in). We were politely told to bring the unit in for a free quote. Reasonable so far.

Once we arrived into their dishevled office we were met by one of their partners, Ross. We refreshed Ross on our phone conversation and he immediately directed us to the computer to fill out our contact information and authorize how much they could chage to fix the computer without additional explanation/information. What happened to the free quote?

Ross provided us the free quote of $175.00 to "take apart the computer and re-sodder the electric receiving port". Only problem, Ross never even looked at the computer prior to giving the quote -- the equivalent of ordering surgery before doing an X-Ray or physical exam. Unreal.

We brought it back to the store where we bought the laptop, tried a new AC plug and, shock-surprise, it powered right up.

My prescription for you: Seek alternative treatment.

0
★☆☆☆☆

Have you ever been to a doctor's appointment where you felt the doctor was not paying attention to you? More interested in your insurance card or credit card then you? Or looking for you to leave from the moment you walked in? If you've never experienced this and want to, Laptop MD is the place for you. Otherwise, stay away.

We called Laptop MD and explained a problem that we were having with out laptop (not accepting a charge when plugged in). We were politely told to bring the unit in for a free quote. Reasonable so far.

Once we arrived into their dishevled office we were met by one of their partners, Ross. We refreshed Ross on our phone conversation and he immediately directed us to the computer to fill out our contact information and authorize how much they could chage to fix the computer without additional explanation/information. What happened to the free quote?

Ross provided us the free quote of $175.00 to "take apart the computer and re-sodder the electric receiving port". Only problem, Ross never even looked at the computer prior to giving the quote -- the equivalent of ordering surgery before doing an X-Ray or physical exam. Unreal.

We brought it back to the store where we bought the laptop, tried a new AC plug and, shock-surprise, it powered right up.

My prescription for you: Seek alternative treatment.

.

These gentlemen were the best... took care and time and fixed my phone.

2
★★★★★

These gentlemen were the best... took care and time and fixed my phone.

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I brought my laptop into Laptop MD when my hard drive crashed and I thought all was lost. Luckily, I found Laptop MD online, and immediately brought my laptop in. They gave me a quote in less than 5 minutes, and told me that they would get me a new laptop working within a day. However, they were upfront that they couldn't guarantee getting all my of my information off my old harddrive. Not the news I wanted to hear, but was glad that they were honest with me. They had my laptop working with all my old information off of it within a week and for exactly the amount they quoted me. I would strongly recommend using them for any problem, and I will definitely use them again if I need them.

2
★★★★★

I brought my laptop into Laptop MD when my hard drive crashed and I thought all was lost. Luckily, I found Laptop MD online, and immediately brought my laptop in. They gave me a quote in less than 5 minutes, and told me that they would get me a new laptop working within a day. However, they were upfront that they couldn't guarantee getting all my of my information off my old harddrive. Not the news I wanted to hear, but was glad that they were honest with me. They had my laptop working with all my old information off of it within a week and for exactly the amount they quoted me. I would strongly recommend using them for any problem, and I will definitely use them again if I need them.

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I've used LaptopMD three times, and each time they saved my laptop for a reasonable cost.
I found them to be upfront, professional and very helpful.
I would strongly recommend the service.

2
★★★★★

I've used LaptopMD three times, and each time they saved my laptop for a reasonable cost.
I found them to be upfront, professional and very helpful.
I would strongly recommend the service.

.

My computer was turning extremely hot when being on for 2 hours. I somehow managed to deal with the overheating for some days but ultimately it lead to
blue screen of death. I had saved all my important documents, pictures on that machine without any backup whatsoever. One of my colleague suggested me to bring my computer to LaptopMD. I thought "Let's give them a try and you never know if the computer can be up and running perfectly fine." All I did is, called them up at 212-920-4833 and someone called Ross answered the phone. He was very polite and answered all the questions to my satisfaction.I explained him what went wrong with my computer and he explained me all the possible solutions. He also said that they provide FREE estimates before they actually begin working with any system. I was really happy to hear that since at most of the places people charge a significant amount even to touch your computer.

So, I finally got my computer to LaptopMD and they dissembled the computer right in front of me, identified the problem and told me that it was something on the motherboard that had burned out and hence it was not worth spending the money on repairs. I left my computer there and asked them if they could recover the data. It took them 1 day to identify if they could,
but eventually I got all my important data backed up and for a fraction of amount. They also provide 30 days warranty on all repairs which is absolutely great. I would recommend this repair shop to everyone I know.
These people are just great and give honest advice in whatever scenario.

2
★★★★★

My computer was turning extremely hot when being on for 2 hours. I somehow managed to deal with the overheating for some days but ultimately it lead to
blue screen of death. I had saved all my important documents, pictures on that machine without any backup whatsoever. One of my colleague suggested me to bring my computer to LaptopMD. I thought "Let's give them a try and you never know if the computer can be up and running perfectly fine." All I did is, called them up at 212-920-4833 and someone called Ross answered the phone. He was very polite and answered all the questions to my satisfaction.I explained him what went wrong with my computer and he explained me all the possible solutions. He also said that they provide FREE estimates before they actually begin working with any system. I was really happy to hear that since at most of the places people charge a significant amount even to touch your computer.

So, I finally got my computer to LaptopMD and they dissembled the computer right in front of me, identified the problem and told me that it was something on the motherboard that had burned out and hence it was not worth spending the money on repairs. I left my computer there and asked them if they could recover the data. It took them 1 day to identify if they could,
but eventually I got all my important data backed up and for a fraction of amount. They also provide 30 days warranty on all repairs which is absolutely great. I would recommend this repair shop to everyone I know.
These people are just great and give honest advice in whatever scenario.

Pros: Free Estimates, 30 day warranty

.

C'mon LaptopMD? Rippin off the little people too? LOL
A customer brings their own part for replacement because they want to save money and you tell them the part they bought doesn't work but your ripp the device apart anyway? Usually a processor fan is attached to the heat sink and get's plugged in and if it doesn't work it doesn't work. But.....then you take the heat sink that is attached to the fan and swapp both together as one piece. Instead you dismantle the heatsink/fan? why? oh yeah to RIPP SOME POOR FELLOW OFF

Hi,
I received the item and upon opening the box I found that the fan was removed (pried) off from the heat sink. In my 15 years of experience in Information technology and I am an Engineer. when testing a processor fan, I have never had to remove the fan from the heat sink unless I will be swapping parts.
It does look like my parts was swapped, fan removed and seal tape removed from the fan.
Did LaptopMD give or show you your defective part? I believe they or an employee of theirs did not practice with the greatest of morality. This presents bad Karma for them for something so cheap.
I'm sure they charged you an arm or a leg for the fan, or your old heatsink(metal part) with my fan replaced onto it).
I will honor the refund but be aware that places like these take advantage of people who do not know the trade (kind of like some..auto mechanics, for example).
You will have your refund by this friday.

Thank you very much.

0
★☆☆☆☆

C'mon LaptopMD? Rippin off the little people too? LOL
A customer brings their own part for replacement because they want to save money and you tell them the part they bought doesn't work but your ripp the device apart anyway? Usually a processor fan is attached to the heat sink and get's plugged in and if it doesn't work it doesn't work. But.....then you take the heat sink that is attached to the fan and swapp both together as one piece. Instead you dismantle the heatsink/fan? why? oh yeah to RIPP SOME POOR FELLOW OFF

Hi,
I received the item and upon opening the box I found that the fan was removed (pried) off from the heat sink. In my 15 years of experience in Information technology and I am an Engineer. when testing a processor fan, I have never had to remove the fan from the heat sink unless I will be swapping parts.
It does look like my parts was swapped, fan removed and seal tape removed from the fan.
Did LaptopMD give or show you your defective part? I believe they or an employee of theirs did not practice with the greatest of morality. This presents bad Karma for them for something so cheap.
I'm sure they charged you an arm or a leg for the fan, or your old heatsink(metal part) with my fan replaced onto it).
I will honor the refund but be aware that places like these take advantage of people who do not know the trade (kind of like some..auto mechanics, for example).
You will have your refund by this friday.

Thank you very much.

Pros: Non

Cons: Ripping people off!

.

These guys are the real deal: Fast, reasonably priced and skillful computer repair in a convenient location. On a recent hot and humid Friday morning, my 4-year old IBM T42 displayed the dreaded "fan error" mesage on bootup, followed by an immediate shutdown. I was sweating when I called LaptopMD, fearing a costly, time-consuming repair for my laptop. They calmly told me the problem was most likely a fan failure ("we see this often in older IBM models) and to bring the PC in for a free estimate. I went to their office (in a non-descript building in the Garment District) at 11 a.m., described the problem to Matt and was confidently informed that my machine would be fixed by 2 p.m. I believe the labor charge was double the cost of the part they installed, but the price seemed fair for their speed and skill (I didn't shop around). And the young guys who work there were friendly and compassionate. Matt called me in an hour to let me know that the work was done and that everything was OK!. My only complaint: He didn't tell me about the special discount offer that was available through Citysearch. Be sure to look for this 10% savings before you go in -- or ask about it when you get there! All-in-all, a fast diagnosis and quick turnaround...highly recommended if you are not overly price-sensitive and don't want any real downtime .

2
★★★★☆

These guys are the real deal: Fast, reasonably priced and skillful computer repair in a convenient location. On a recent hot and humid Friday morning, my 4-year old IBM T42 displayed the dreaded "fan error" mesage on bootup, followed by an immediate shutdown. I was sweating when I called LaptopMD, fearing a costly, time-consuming repair for my laptop. They calmly told me the problem was most likely a fan failure ("we see this often in older IBM models) and to bring the PC in for a free estimate. I went to their office (in a non-descript building in the Garment District) at 11 a.m., described the problem to Matt and was confidently informed that my machine would be fixed by 2 p.m. I believe the labor charge was double the cost of the part they installed, but the price seemed fair for their speed and skill (I didn't shop around). And the young guys who work there were friendly and compassionate. Matt called me in an hour to let me know that the work was done and that everything was OK!. My only complaint: He didn't tell me about the special discount offer that was available through Citysearch. Be sure to look for this 10% savings before you go in -- or ask about it when you get there! All-in-all, a fast diagnosis and quick turnaround...highly recommended if you are not overly price-sensitive and don't want any real downtime .

Pros: Speedy, knowledgeable service

Cons: A little pricey

.

My youngest kid knocked my iPhone off of the kitchen table and the screen got cracked in the process. I brought it into the guys at Laptop MD and they were able to fix the screen while I waited. The guys were knowledgeable and friendly. I??ll definitely come back again!

2
★★★★★

My youngest kid knocked my iPhone off of the kitchen table and the screen got cracked in the process. I brought it into the guys at Laptop MD and they were able to fix the screen while I waited. The guys were knowledgeable and friendly. I??ll definitely come back again!

Pros: friendly and knowledgeable

.

My iPhone screen was totally shattered after an unfortunate encounter with the sidewalk. I thought I was going to have to buy a new phone or pay $200 to get it fixed at the apple store, but a friend told me about LaptopMD. It was much less expensive than the apple store, open on the weekends, and really fast--and my phone no longer looks like someone took a hammer to it! Highly recommended for iPhone screen fixing.

2
★★★★★

My iPhone screen was totally shattered after an unfortunate encounter with the sidewalk. I thought I was going to have to buy a new phone or pay $200 to get it fixed at the apple store, but a friend told me about LaptopMD. It was much less expensive than the apple store, open on the weekends, and really fast--and my phone no longer looks like someone took a hammer to it! Highly recommended for iPhone screen fixing.

Pros: Fast, good walk-in service

Cons: N/A

.

I recently cracked my iPhone screen and needed to have the screen repaired. I took it in and the phone was fixed while I waited. Quick and prompt; thanks!

2
★★★★★

I recently cracked my iPhone screen and needed to have the screen repaired. I took it in and the phone was fixed while I waited. Quick and prompt; thanks!

Pros: prompt service, cheaper prices than higher-end shops

.

HAd a problem with my PC, a friend suggested me this company. I call them and a very polite gentleman tells me they can fix everything.
I go there and another person tells me my pc is f+ckd and they can't do anything, they can only wipe it off and reinstall the data, and that would cost me TWICE the estimate the gave me over the phone.
ARE YOU JOKING.
DO NOT GO THERE IN ANY CASE; they are clueless!!!!!!!!

0
★☆☆☆☆

HAd a problem with my PC, a friend suggested me this company. I call them and a very polite gentleman tells me they can fix everything.
I go there and another person tells me my pc is f+ckd and they can't do anything, they can only wipe it off and reinstall the data, and that would cost me TWICE the estimate the gave me over the phone.
ARE YOU JOKING.
DO NOT GO THERE IN ANY CASE; they are clueless!!!!!!!!

Pros: NONE

Cons: RUDE and clueless

.

Their projector repair services are wonderful! I had a corporate event last week and two days before the event my projector broke. I was able to take the projector into their offices and they had it fixed the night before. They saved the event and a lot of money!

2
★★★★☆

Their projector repair services are wonderful! I had a corporate event last week and two days before the event my projector broke. I was able to take the projector into their offices and they had it fixed the night before. They saved the event and a lot of money!

.

I thought my projector was completely dead and they were able to fix it up in working order. I ended up saving a lot of $$$ by not having to buy a new projector. Thanks guys for the prompt and courteous service!

2
★★★★★

I thought my projector was completely dead and they were able to fix it up in working order. I ended up saving a lot of $$$ by not having to buy a new projector. Thanks guys for the prompt and courteous service!

Pros: friendly customer service

.

I needed to have a badly cracked iPhone screen fixed and found Laptop MD online. I went over there on a weekday afternoon and they very quickly fixed the phone. Everyone was all incredibly friendly (they even let me sit in while they did the repair so I could see how it was done), and I was in and out within an hour. It cost half of what every other place quoted me! I'd highly recommend them., and will definitely go back if/when I ever have another computer problem.

2
★★★★★

I needed to have a badly cracked iPhone screen fixed and found Laptop MD online. I went over there on a weekday afternoon and they very quickly fixed the phone. Everyone was all incredibly friendly (they even let me sit in while they did the repair so I could see how it was done), and I was in and out within an hour. It cost half of what every other place quoted me! I'd highly recommend them., and will definitely go back if/when I ever have another computer problem.

Pros: Knowledgeable, friendly, fast, inexpensive

Cons: Zero

.

I brought my iphone in to be repaired because the glass was cracked.

Not only did they fix my phone within 5 minutes but the engineer let me watch him fix my phone and even gave me tips on how to replace it on my own.

They seem like genuine people and worked fast and efficiently. I recommend them.

2
★★★★★

I brought my iphone in to be repaired because the glass was cracked.

Not only did they fix my phone within 5 minutes but the engineer let me watch him fix my phone and even gave me tips on how to replace it on my own.

They seem like genuine people and worked fast and efficiently. I recommend them.

Pros: Fast Service, great prices

.

Issue resolved

2
★★★★★

Issue resolved

.

-- For only needing a little bit of soldering done, the $190 price tag seemed extreme. In their defense, I did not research other providers' price points and perhaps that is an industry standard price.
-- On the positive side, the tech knew almost right away what the problem likely was, and they had it fixed and ready for me to pick up by the end of their work day.
-- Great service, friendly staff... I just question the cost of the repair. I would definitely go back, but I would do a little research first.

1
★★★☆☆

-- For only needing a little bit of soldering done, the $190 price tag seemed extreme. In their defense, I did not research other providers' price points and perhaps that is an industry standard price.
-- On the positive side, the tech knew almost right away what the problem likely was, and they had it fixed and ready for me to pick up by the end of their work day.
-- Great service, friendly staff... I just question the cost of the repair. I would definitely go back, but I would do a little research first.

Pros: Good service, knowledgeable staff

Cons: Prices a little high

.

My laptop died a few days ago and I took my laptop here to get repaired and was just in awe of how well this shop got me back on my feet. I've used Geek Squad in the past and they've taken days and even weeks to get back to me, but here I got a same day free estimate.

My powerjack had shorted out on my motherboard and I couldn't even turn my PC on. My friend recommended I come to this shop because they had been great for her several times in the past. I was amazed how quickly and professionally they were able to fix my machine. And the best part was that it didn't cost an arm and a leg either. A fair priced quality computer repair shop in Manhattan? I HAD to share this gem!

While I waited I talked with Ross and he was terrific. He took his time explaining the problem to me in a way I could understand and made me completely understand what he needed to do to fix it. Without these guys I wouldn't have this laptop to write this review!

I use citysearch all the time to find the best of the best in whatever i'm looking for in the city so I just had to mention this place. i'll never go anywhere else to get my laptop fixed!

-Satisfied customer!

2
★★★★★

My laptop died a few days ago and I took my laptop here to get repaired and was just in awe of how well this shop got me back on my feet. I've used Geek Squad in the past and they've taken days and even weeks to get back to me, but here I got a same day free estimate.

My powerjack had shorted out on my motherboard and I couldn't even turn my PC on. My friend recommended I come to this shop because they had been great for her several times in the past. I was amazed how quickly and professionally they were able to fix my machine. And the best part was that it didn't cost an arm and a leg either. A fair priced quality computer repair shop in Manhattan? I HAD to share this gem!

While I waited I talked with Ross and he was terrific. He took his time explaining the problem to me in a way I could understand and made me completely understand what he needed to do to fix it. Without these guys I wouldn't have this laptop to write this review!

I use citysearch all the time to find the best of the best in whatever i'm looking for in the city so I just had to mention this place. i'll never go anywhere else to get my laptop fixed!

-Satisfied customer!

Pros: best price, fast, good at what they do

.

Went in to get a jack replaced. No one there to greet you when you walk in, so it's a little confusing where you are supposed to go or who to talk to. Went in to pick up the laptop 3 days later and it still wasn't working. No one could tell me what was done to it, if the battery was checked or if the ac adapter was checked. All things I requested in my free consultation.
I had to leave the laptop there and cancel plans so I could come back later that evening to retrieve it. When I came back someone was there to explain to me what was fixed and what was wrong and what still needed to be replaced. Not sure why they don't keep track of repairs or leave notes to one another about issues is beyond me and a big waste of my time. At the end I think they felt bad about the service and tried to help me find replacement parts online. At least that was nice. The jack seems to be working now and that's what they fixed, so in the end I'm happy about that.

1
★★★☆☆

Went in to get a jack replaced. No one there to greet you when you walk in, so it's a little confusing where you are supposed to go or who to talk to. Went in to pick up the laptop 3 days later and it still wasn't working. No one could tell me what was done to it, if the battery was checked or if the ac adapter was checked. All things I requested in my free consultation.
I had to leave the laptop there and cancel plans so I could come back later that evening to retrieve it. When I came back someone was there to explain to me what was fixed and what was wrong and what still needed to be replaced. Not sure why they don't keep track of repairs or leave notes to one another about issues is beyond me and a big waste of my time. At the end I think they felt bad about the service and tried to help me find replacement parts online. At least that was nice. The jack seems to be working now and that's what they fixed, so in the end I'm happy about that.

Pros: convenient, knowledgeable

Cons: disorganized, bad follow through

.

Understood the general problem before doing the diagnostics and prepared me for the worst. Provided me with recommendations and advice on how to backup my data on a regular basis.

2
★★★★☆

Understood the general problem before doing the diagnostics and prepared me for the worst. Provided me with recommendations and advice on how to backup my data on a regular basis.

Pros: Knowledgable

Cons: One Location in NYC

.

LaptopMD+ saved my life! When I dropped my laptop and the screen broke I was able to bring it over to their midtown location and have it fixed within an hour! They are conveniently located and offer extended weekday hours. I would recommend LaptopMD+ to anyone who needs a quick fix!

2
★★★★★

LaptopMD+ saved my life! When I dropped my laptop and the screen broke I was able to bring it over to their midtown location and have it fixed within an hour! They are conveniently located and offer extended weekday hours. I would recommend LaptopMD+ to anyone who needs a quick fix!

Pros: Fast, quality, reliable service

.

I wouldn't trust my computer with anyone else. These guys are very friendly and professional. I've been here two times in the past few months and I was very pleased both times! Check them out!

2
★★★★★

I wouldn't trust my computer with anyone else. These guys are very friendly and professional. I've been here two times in the past few months and I was very pleased both times! Check them out!

Pros: Great Service!

.

My laptop was riddled with viruses and trojans, and I was ready to throw it away. One of LaptopMD's competitors was expected to show up at my apartment one afternoon last week, but when he was two hours late, I had a bad feeling.

I called LaptopMD, and Ross was straightforward; I immediately went in for a consultation, and was given two options. As they promised, all malicious files were removed; data was saved, imperative programs were re-installed, and they met their deadline 28-hour deadline.

Furthermore, the price was quite reasonable, so I highly recommend this conveniently-located repair shop to anyone needing computer repair.

2
★★★★★

My laptop was riddled with viruses and trojans, and I was ready to throw it away. One of LaptopMD's competitors was expected to show up at my apartment one afternoon last week, but when he was two hours late, I had a bad feeling.

I called LaptopMD, and Ross was straightforward; I immediately went in for a consultation, and was given two options. As they promised, all malicious files were removed; data was saved, imperative programs were re-installed, and they met their deadline 28-hour deadline.

Furthermore, the price was quite reasonable, so I highly recommend this conveniently-located repair shop to anyone needing computer repair.

Pros: expertise, professionalism, efficiency, price

.

As a college student, I almost had a heart attack when my laptop stopped working. Sometime it would boot up, other times it wouldn't. I spent days trying to fix it myself until I realized that it was hopeless. I finally took it to Laptop MD, and was greeted by the very friendly Ross right when I walked in. He explained to me the problem within minutes and the price quoted to repair my hard drive was very reasonable! Service was excellent, they even backed up all my files and it was ready in 2 days. I would definitely recommend Laptop MD!

2
★★★★★

As a college student, I almost had a heart attack when my laptop stopped working. Sometime it would boot up, other times it wouldn't. I spent days trying to fix it myself until I realized that it was hopeless. I finally took it to Laptop MD, and was greeted by the very friendly Ross right when I walked in. He explained to me the problem within minutes and the price quoted to repair my hard drive was very reasonable! Service was excellent, they even backed up all my files and it was ready in 2 days. I would definitely recommend Laptop MD!

Pros: easily accessible location

.

I am highly satisfied with my decision to bring my struggling Laptop to Laptop MD. My computer's issue was diagnosed on the spot and fixed for a reasonable price. I explained that I used the Laptop for work and needed it back ASAP - they had it ready for me the next day. On top of that, they saved all of my files including Outlook and transferred all of my emails to my new Outlook. Arthur seems like a busy man but you can tell that customer service is a top priority. This was evident when I saw them explaining computer issues to customers that they weren't getting paid to explain or fix. If you have a computer or electronic problem go to Laptop MD

2
★★★★★

I am highly satisfied with my decision to bring my struggling Laptop to Laptop MD. My computer's issue was diagnosed on the spot and fixed for a reasonable price. I explained that I used the Laptop for work and needed it back ASAP - they had it ready for me the next day. On top of that, they saved all of my files including Outlook and transferred all of my emails to my new Outlook. Arthur seems like a busy man but you can tell that customer service is a top priority. This was evident when I saw them explaining computer issues to customers that they weren't getting paid to explain or fix. If you have a computer or electronic problem go to Laptop MD

Pros: Quick quality fix

Cons: No cons that I can see

.

I have a Fujitsu A6120 Lifebook and had problem with the fan for 3 months.
It made a terrible noise and living in Amsterdam (Europe) i called
Fujitsu Europe to have it fix.
They could not help me cause i bought the Fujitsu in the USA.
I called several repair centers in The Netherlands and they all said
we are going to try to fix it and it might take up to two weeks .
Since i was going to in New York for thanksgiving i thought i might repair
it NYC. I googled laptop repair and Laptop MD popped up and for some reason
i had a good feeling about it.
After my arrival i went to Laptop MD and told them about my problem and that
i would return to europe within a week.
No problem,it would be ready within 3 days .
I could not believe my ears when i called the next day and the guy told me
your Laptop is fixed.I am very satisfied with service of Laptop MD and my laptop runs
smooth and silence.
Henk van Randwijk
Amsterdam-The Netherlands

2
★★★★★

I have a Fujitsu A6120 Lifebook and had problem with the fan for 3 months.
It made a terrible noise and living in Amsterdam (Europe) i called
Fujitsu Europe to have it fix.
They could not help me cause i bought the Fujitsu in the USA.
I called several repair centers in The Netherlands and they all said
we are going to try to fix it and it might take up to two weeks .
Since i was going to in New York for thanksgiving i thought i might repair
it NYC. I googled laptop repair and Laptop MD popped up and for some reason
i had a good feeling about it.
After my arrival i went to Laptop MD and told them about my problem and that
i would return to europe within a week.
No problem,it would be ready within 3 days .
I could not believe my ears when i called the next day and the guy told me
your Laptop is fixed.I am very satisfied with service of Laptop MD and my laptop runs
smooth and silence.
Henk van Randwijk
Amsterdam-The Netherlands

Pros: They deliver more than they promise.

.

I dropped off the new lamp and it was repaired and cleaned in less than 24 hours. It works great now and it was a super quick turnaround. A++

2
★★★★★

I dropped off the new lamp and it was repaired and cleaned in less than 24 hours. It works great now and it was a super quick turnaround. A++

Pros: quick and easy service

.

Cracked the LCD on my MacBook Air and didn't want to pay Apple for a whole new display ($900). I bought a new LCD online (Ebay) from a seller who had what looked like a factory comparable brand new LCD for $150. The replacement is tricky as you have to remove the LCD from the display itself and I wasn't going to attempt it myself. I first went to TekServe in New York and they gave me some story about how it was impossible to do because of some welding nonsense but would be happy to sell me a whole new display for $800 with labor and tax. No thanks. LaptopMD to the rescue. Within a day they had the new LCD in place and my machine like brand new. Bravo!!

2
★★★★★

Cracked the LCD on my MacBook Air and didn't want to pay Apple for a whole new display ($900). I bought a new LCD online (Ebay) from a seller who had what looked like a factory comparable brand new LCD for $150. The replacement is tricky as you have to remove the LCD from the display itself and I wasn't going to attempt it myself. I first went to TekServe in New York and they gave me some story about how it was impossible to do because of some welding nonsense but would be happy to sell me a whole new display for $800 with labor and tax. No thanks. LaptopMD to the rescue. Within a day they had the new LCD in place and my machine like brand new. Bravo!!

Pros: Quick, expert, reasonably priced

Cons: Parking is impossible in the area (no fault of theirs)

.

Woke up one morning to find my laptop completely full of water and not turning on. Took it over to Laptop MD and in 2 days I had it back for a reasonable repair sum. Everything intact, nothing for me to reinstall. Just awesome. Would totally recommend these guys.

2
★★★★★

Woke up one morning to find my laptop completely full of water and not turning on. Took it over to Laptop MD and in 2 days I had it back for a reasonable repair sum. Everything intact, nothing for me to reinstall. Just awesome. Would totally recommend these guys.

Pros: Great service, very quick repair

Cons: None that I can see

.

LaptopMD were prompt and courteous when resolving the issues surrounding my item.

2
★★★★☆

LaptopMD were prompt and courteous when resolving the issues surrounding my item.

.

I HAVE BEEN DEALING WITH LAPTOPMD FOR YEARS, I REMEMBER THEM WHEN THEY WERE JUST SMALL COMPANY , FRIENDLY AND EFFICIENT BY EXPLAINING WHAT IS WRONG.
NOW THAT THEY ARE BIGGER NOTHING CHANGE, STILL FRIENDLY AND EFFICIENT THE SERVICE IS SUPER FAST AND FAIR.
THANKS TO ALL YOU GUYS AND MORE SUCCESS
FAY

2
★★★★★

I HAVE BEEN DEALING WITH LAPTOPMD FOR YEARS, I REMEMBER THEM WHEN THEY WERE JUST SMALL COMPANY , FRIENDLY AND EFFICIENT BY EXPLAINING WHAT IS WRONG.
NOW THAT THEY ARE BIGGER NOTHING CHANGE, STILL FRIENDLY AND EFFICIENT THE SERVICE IS SUPER FAST AND FAIR.
THANKS TO ALL YOU GUYS AND MORE SUCCESS
FAY

Pros: BEST AND EFFICIENT COMPUTER REPAIR

Cons: NONE

.

Brought my laptop to laptopMD because my DC powerjack was broken. I'd been to them in the past, but they've made some changes recently. They got a new office with a great view of Penn Station, and their service times are even faster. They replaced the jack and had my computer back to me in just 4 hours. I came in a bit early and chatted with Ross for 20 minutes about the new computer I'm going to get eventually. He gave me some advice that was very insightful as well as some websites to check out for laptop reviews - like CNet. Great customer service!

2
★★★★★

Brought my laptop to laptopMD because my DC powerjack was broken. I'd been to them in the past, but they've made some changes recently. They got a new office with a great view of Penn Station, and their service times are even faster. They replaced the jack and had my computer back to me in just 4 hours. I came in a bit early and chatted with Ross for 20 minutes about the new computer I'm going to get eventually. He gave me some advice that was very insightful as well as some websites to check out for laptop reviews - like CNet. Great customer service!

Pros: Nice, fun people

.

I spilled coffee on my Macbook Pro and of course brought it to the Mac Store. Not only did my warranty not cover spills, they said that they were going to charge me over $600 and the job would take 2 weeks. I can't be without my laptop for 2 weeks, so I looked online and took a chance with LaptopMD. I was hesitant at first to hand my Mac over, but they had the keyboard replaced and cleaned the laptop for just $250 and I had the computer the next day. I'm very happy with the service and espcially how fast I got back my laptop. I'd definitely recommend these guys to a friend.

2
★★★★★

I spilled coffee on my Macbook Pro and of course brought it to the Mac Store. Not only did my warranty not cover spills, they said that they were going to charge me over $600 and the job would take 2 weeks. I can't be without my laptop for 2 weeks, so I looked online and took a chance with LaptopMD. I was hesitant at first to hand my Mac over, but they had the keyboard replaced and cleaned the laptop for just $250 and I had the computer the next day. I'm very happy with the service and espcially how fast I got back my laptop. I'd definitely recommend these guys to a friend.

Pros: Fast, Cheap, Easy

Cons: None

.

I just flew in from Houston, TX and i was staying at the Westin Hotel nearby. I was using my Laptop "HP Pavilion Ent" you know just surfing on the web when i spilled my juice all over the keyboard, within seconds my laptop froze and i couldn't get it to boot up again, so i used the hotels computer, found laptopmd but was very skeptical once i arrived. Though once i was greeted by Ross, i felt comfortable leaving my laptop there for the "free" estimate, which in fact was free to my surprise, anyway he told me that it would cost $250 to clean and replace some parts and he said it would be done in 6 hours, well that was a lie because he called me back within 2 and told me its ready for pick up. Other places i called were charging $400 + for the same thing and the wait time was days not hours. All in all it was great service, cool view of MSG and the Post Office, but most importantly i was able to fly back home the next day without buying a new laptop on my companies credit card...."whew"

2
★★★★★

I just flew in from Houston, TX and i was staying at the Westin Hotel nearby. I was using my Laptop "HP Pavilion Ent" you know just surfing on the web when i spilled my juice all over the keyboard, within seconds my laptop froze and i couldn't get it to boot up again, so i used the hotels computer, found laptopmd but was very skeptical once i arrived. Though once i was greeted by Ross, i felt comfortable leaving my laptop there for the "free" estimate, which in fact was free to my surprise, anyway he told me that it would cost $250 to clean and replace some parts and he said it would be done in 6 hours, well that was a lie because he called me back within 2 and told me its ready for pick up. Other places i called were charging $400 + for the same thing and the wait time was days not hours. All in all it was great service, cool view of MSG and the Post Office, but most importantly i was able to fly back home the next day without buying a new laptop on my companies credit card...."whew"

Pros: Good Prices, Extremely Fast Service, Cool View

Cons: No women work there :(

.

Thursday night, my hard drive started to run extremely slow. Friday afternoon, I made an appointment to LaptopMD. I got a response about 10 minutes later in forms of a phone call and an e-mail message, letting me know I can come in the next day. I was impressed immediately by the response.

Though I was thrown off by the appearance of the place (it's in a suite), I got great service from the time I sat in the waiting room. I consider myself to be a guy who knows a bit about technology. Hence, when I brought my computer in, I was disappointed that I allowed my computer to get to this point. Ross, the main helper, was not condescending and explained every aspect of what was wrong and how he checked my hard drive. He walked me through the process and let me know exactly what he was doing, which made me feel a LOT better about my computer problem. I also waited for a few hours, which was a comfortable experience, especially since I was able to take care of other things.

The prices were very reasonable. I ended up having to get a new hard drive, which was actually an upgrade of 90 GB (160 to 250 GB). I ended up leaving with a new hard drive and an overall great experience. If I ever had to get something repaired again (which I hope I don't, but still), I'll definitely go to LaptopMD without hesitation.

2
★★★★★

Thursday night, my hard drive started to run extremely slow. Friday afternoon, I made an appointment to LaptopMD. I got a response about 10 minutes later in forms of a phone call and an e-mail message, letting me know I can come in the next day. I was impressed immediately by the response.

Though I was thrown off by the appearance of the place (it's in a suite), I got great service from the time I sat in the waiting room. I consider myself to be a guy who knows a bit about technology. Hence, when I brought my computer in, I was disappointed that I allowed my computer to get to this point. Ross, the main helper, was not condescending and explained every aspect of what was wrong and how he checked my hard drive. He walked me through the process and let me know exactly what he was doing, which made me feel a LOT better about my computer problem. I also waited for a few hours, which was a comfortable experience, especially since I was able to take care of other things.

The prices were very reasonable. I ended up having to get a new hard drive, which was actually an upgrade of 90 GB (160 to 250 GB). I ended up leaving with a new hard drive and an overall great experience. If I ever had to get something repaired again (which I hope I don't, but still), I'll definitely go to LaptopMD without hesitation.

Pros: Great explanations, courteous helpers

Cons: The suite feel may be a turn-off to some

.

My motherboard somehow fried I think it was the graphics card or something because I do a lot of video editing on my laptop. I was afraid to let anyone touch my 17" Sony Vaio, but I needed it fixed ASAP! Turns out they had the motherboard in stock, and I got my laptop back the SAME DAY! Plus, there wasn't a mark on the laptop...so I was relieved and surprised. I've already recommended them to a few friends.

2
★★★★★

My motherboard somehow fried I think it was the graphics card or something because I do a lot of video editing on my laptop. I was afraid to let anyone touch my 17" Sony Vaio, but I needed it fixed ASAP! Turns out they had the motherboard in stock, and I got my laptop back the SAME DAY! Plus, there wasn't a mark on the laptop...so I was relieved and surprised. I've already recommended them to a few friends.

Pros: Same day service

.

I??ve been working with laptopmd for the past 2 years, and I always had a pleasant experience, the jobs are done fast, and the cost is reasonable. It seems like the only upset customers are writing reviews, and not a happy ones. It??s a human nature, you only remember the bad things not the good ones. You get your computer fixed 10 times and you happy with the service, all you do is move on. 1 out of 10 is problematic, and you run and write a bad review. Where you were when you had 9 good repairs, why not post happy comments?

2
★★★★★

I??ve been working with laptopmd for the past 2 years, and I always had a pleasant experience, the jobs are done fast, and the cost is reasonable. It seems like the only upset customers are writing reviews, and not a happy ones. It??s a human nature, you only remember the bad things not the good ones. You get your computer fixed 10 times and you happy with the service, all you do is move on. 1 out of 10 is problematic, and you run and write a bad review. Where you were when you had 9 good repairs, why not post happy comments?

Pros: fast cheap and friendly

Cons: none

Message from LaptopMD+

We Offer free estimates on all repairs before we begin working. Open 7 days a week.

More about LaptopMD+

Data Recovery Services, Hard Drive Repair, Laptop Repair Services, Computer Repair Services, Screen Repair, Motherboard Repair, Keyboard Repair, Printer Repair, Projector Repair, iPhone Repair, Screen Replacement, Water Damaged iPhone and laptop Repair

Editorial from

Technology repair company works on printers and computers either on-site or in their office.

 

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