I was extremely excited to try Restaurant i with my boyfriend and friends this past weekend and within 5 minutes of walking in, I was disappointed. The waiter was curt and acted as though our requests were bothersome. It took over an hour for us to receive our appetizers and drinks and when we inquired about the sake we ordered, our waiter told us that there was a wait for the warming machine. Our entire dining experience lasted close to 3 hours - not because we were having great conversation but because it took that long for the food to come out - and the service was AWFUL. I have over 12 years of restaurant experience and never have I been so disappointed in customer service.
The food was decent but definitely not worth the price. The sushi fell apart immediately and the meat entrees tasted dry and overcooked. I do not recommend this restaurant at all.
Pros: The guy in charge of filling up the water glasses did a great job
Cons: Service was awful, food was average, cost was high, ambience was nothing special