Kenneth George Sanctuary Spa

★★★★☆
  • 1914 Wilshire Blvd

    Santa Monica, CA 90403

    Map & Directions
  • 310-453-0224

About Kenneth George Sanctuary Spa

Hours
9-8pm

Personal Services

Personal Services
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If your looking for the Fabulous Maxine you can contact her
maxinef87@gmailcom

3
★★★★★

If your looking for the Fabulous Maxine you can contact her
maxinef87@gmailcom

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facialist: Maxine

I have been enjoying all the great recommendations from City Searchs reviews over the years. For good karma sakes, I decided that I have to write things that I love and share them.

So.. Maxine is my go-to person for

3
★★★★★

facialist: Maxine

I have been enjoying all the great recommendations from City Searchs reviews over the years. For good karma sakes, I decided that I have to write things that I love and share them.

So.. Maxine is my go-to person for

.

Maxine was AMAZING! Excellent facial, will go again!!

2
★★★★★

Maxine was AMAZING! Excellent facial, will go again!!

Pros: Maxine's Facials and Waxing

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Painless, No Red irritated skin and beautiful groomed Brows,
Thank You Maxine, I've been getting lots of compliments

2
★★★★★

Painless, No Red irritated skin and beautiful groomed Brows,
Thank You Maxine, I've been getting lots of compliments

.

I had a fast super thorough Bikini Wax, it was very clean and a peaceful place
will be back, Thank you
My friend got her brows superbly shaped also by Maxine

5
★★★★★

I had a fast super thorough Bikini Wax, it was very clean and a peaceful place
will be back, Thank you
My friend got her brows superbly shaped also by Maxine

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having experienced a plethora of facial care services; I was extremely impressed by Maxine's skill and care, I highly recommend!

2
★★★★★

having experienced a plethora of facial care services; I was extremely impressed by Maxine's skill and care, I highly recommend!

Pros: excellent client service- phenominal results

Cons: none

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I have had many, many Facials this has been my BEST EXPERIENCE EVER
the facial was really relaxing, my skin looks and feels wonderful, Maxine knows skin care, I am glad to have found her Thank you

5
★★★★★

I have had many, many Facials this has been my BEST EXPERIENCE EVER
the facial was really relaxing, my skin looks and feels wonderful, Maxine knows skin care, I am glad to have found her Thank you

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.

Love this place...Went there for a facial and it was soooo relaxing. My facial was done by Maxine and she was great...she really knows her stuff and didn't make me feel like she was rushing through to get to the next person. Well worth the money...can't wait to go back again.

2
★★★★★

Love this place...Went there for a facial and it was soooo relaxing. My facial was done by Maxine and she was great...she really knows her stuff and didn't make me feel like she was rushing through to get to the next person. Well worth the money...can't wait to go back again.

Pros: Great ambience

Cons: Lot was small so wonder if at more busy time parking would be problem

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I heard that there were new owners so I thought I would give the spa a try again. My facial was great! It is definitely more customer service oriented than it was before. Will definitely go back! I am so glad the other owners are gone and I will be spreading the word about the spa to my friends and family.

2
★★★★★

I heard that there were new owners so I thought I would give the spa a try again. My facial was great! It is definitely more customer service oriented than it was before. Will definitely go back! I am so glad the other owners are gone and I will be spreading the word about the spa to my friends and family.

Pros: Great service, owner introduced himself to me, technician knew what she was doing.

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I have just had a fast back wax, my Fiance had a Facial both really great Maxine and Annahid our Therapists
we are new to Santa Monica and will be back

2
★★★★★

I have just had a fast back wax, my Fiance had a Facial both really great Maxine and Annahid our Therapists
we are new to Santa Monica and will be back

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I recieved a call to come back as they have new owners the terrible Fay and crew have gone!!
I came here for yrs its a great location, sooo happy to be back
I had my lashes tinted and a truly wonderful Facial
I hope the old clients come back too

2
★★★★★

I recieved a call to come back as they have new owners the terrible Fay and crew have gone!!
I came here for yrs its a great location, sooo happy to be back
I had my lashes tinted and a truly wonderful Facial
I hope the old clients come back too

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These people at the spa are horrendous! Worst customer service I have had at any business in recent years...let alone a spa!!I would stay away if you are looking for a nice relaxing experience!

1
★☆☆☆☆

These people at the spa are horrendous! Worst customer service I have had at any business in recent years...let alone a spa!!I would stay away if you are looking for a nice relaxing experience!

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0 out of 1 people found this review helpful.

Business Response:

owner We are the new owners. For the past year we have upgraded the spa added new people and have more emphasis on customer service. We invite you back for a free service of your choice.
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This place is horrible! They know nothing about customer service...I'm sure they will be one of the first spas to go down in this slowing economy. I walked in there for a relaxing day at the spa and walked out miserably anxious and frustrated. I suggest giving your money to some that pride themselves on customers first...shouldn't that be a spa? Burke Williams and Loew's are my fav!!

0
★☆☆☆☆

This place is horrible! They know nothing about customer service...I'm sure they will be one of the first spas to go down in this slowing economy. I walked in there for a relaxing day at the spa and walked out miserably anxious and frustrated. I suggest giving your money to some that pride themselves on customers first...shouldn't that be a spa? Burke Williams and Loew's are my fav!!

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I have been getting my hair done on a regular basis by Simeon and I have not ever been happier. I do not like the new name that the salon has taken but the service is just as good as before! In fact, I have an appointment tomorrow! I also had an appointment a while back with Tim, who is also amazing. Definitely recommend!!!

2
★★★★★

I have been getting my hair done on a regular basis by Simeon and I have not ever been happier. I do not like the new name that the salon has taken but the service is just as good as before! In fact, I have an appointment tomorrow! I also had an appointment a while back with Tim, who is also amazing. Definitely recommend!!!

Pros: friendly service, well-trained staff, great price

Cons: can't think of any

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May the reader beware of this place! In the past, there was the Kenneth George Salon and the Kenneth George Spa, both owned by the same person. They were wonderful places. In fact, my wife got her hair and makeup done there on our wedding day.

A year or two ago, the salon and spa were both sold, but to different people. A couple months before this happened, I bought my a gift card from the spa, thinking it would be a nice place to get a message or facial, or something similar.

Between the time I bought the card and the time we tried to redeem it, the sale to the new people took place. When we tried to use it, they told us that since they are not the previous owners, they will not honor the card Having done my research and talked to a couple attorney?s, there are clearly violating state law that covers the issuance and redemption of gift cards and they couldn?t care less. They simply said too bad. The people in the office are rude and dishonest.

I have tried several times to reach a satisfactory resolution to this situation but I?ve had no luck. If you go to this place, don?t not be surprised if you leave having had a very bad experience. I?ll never go there again.

0
★☆☆☆☆

May the reader beware of this place! In the past, there was the Kenneth George Salon and the Kenneth George Spa, both owned by the same person. They were wonderful places. In fact, my wife got her hair and makeup done there on our wedding day.

A year or two ago, the salon and spa were both sold, but to different people. A couple months before this happened, I bought my a gift card from the spa, thinking it would be a nice place to get a message or facial, or something similar.

Between the time I bought the card and the time we tried to redeem it, the sale to the new people took place. When we tried to use it, they told us that since they are not the previous owners, they will not honor the card Having done my research and talked to a couple attorney?s, there are clearly violating state law that covers the issuance and redemption of gift cards and they couldn?t care less. They simply said too bad. The people in the office are rude and dishonest.

I have tried several times to reach a satisfactory resolution to this situation but I?ve had no luck. If you go to this place, don?t not be surprised if you leave having had a very bad experience. I?ll never go there again.

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My husband gives my 13 year old daughter and I periodic gift coupons for Kenneth George, but I have asked him to please stop the practice. Today we presented the gift cards and had facials. Mine was mediocre in the extreme, it felt like she was smearing axle grease on my face and it was all done in a very slap-dash fashion. When I went to pay it got even worse: I was informed that my daughter, instead of having a regular facial, had been given an acne facial at the decision of the facialist, without consulting me, at a cost of 55 extra dollars. The facialist said she made this decision (on her own) because my daughter's skin was in such jeopardy that she should really go to a doctor. This is utterly laughable, my daughter has beautiful skin, but she and the cashier were unwavering and demanded payment. Not wanting to make an unpleasant scene in front of my daughter I paid the difference, left no tip, and will never go again. When we got out my daughter told me that her facialist had put a mask on her face and left the room for what felt like a half an hour. (She's thirteen, so it was probably 15 minutes, but still!) Don't go to Kenneth George. It's a dreadful place.

0
★☆☆☆☆

My husband gives my 13 year old daughter and I periodic gift coupons for Kenneth George, but I have asked him to please stop the practice. Today we presented the gift cards and had facials. Mine was mediocre in the extreme, it felt like she was smearing axle grease on my face and it was all done in a very slap-dash fashion. When I went to pay it got even worse: I was informed that my daughter, instead of having a regular facial, had been given an acne facial at the decision of the facialist, without consulting me, at a cost of 55 extra dollars. The facialist said she made this decision (on her own) because my daughter's skin was in such jeopardy that she should really go to a doctor. This is utterly laughable, my daughter has beautiful skin, but she and the cashier were unwavering and demanded payment. Not wanting to make an unpleasant scene in front of my daughter I paid the difference, left no tip, and will never go again. When we got out my daughter told me that her facialist had put a mask on her face and left the room for what felt like a half an hour. (She's thirteen, so it was probably 15 minutes, but still!) Don't go to Kenneth George. It's a dreadful place.

Cons: Charged for things I didn't request, unpleasant encounter

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After going to Carlton's for years, I decided it was time to seek something new. I called Kenneth George and booked with Simeon. Fast forward to almost a year later and I am very satisfied. Simeon always listens to what I want and provides it. I dont know how many times in past salons I have left with hair much darker (I like to be light blond) or brassier than I desired...not with Simeon. He is extremely nice and offers GREAT shampoo's and as a mother, I can use a nice massaging shampoo, let me tell you! When I was pregnant, he always made sure I was comfortable and never once was annoyed by me needing to get up constantly and stretch my 9 month pregnant body. I have never waited for him to be done with a prior client, never have felt like he had other clients he was juggling, and I never felt rushed. Another great thing is he doesnt have Assistants. Assistants are great dont get me wrong but sometimes they are over-used! I dont know what it is about some of the top stylist who have assistants but if Im paying top $, I want the stylist to do my hair and not hang out eating his lunch while an assistant does ALL the work. I have none of these issues with Simeon as its good old fashioned one on one. Also, the salon is spacious and clean and the receptionist's are very nice. The only negative I can think of is that you need to bring cash for the tip as they are unable to add the tip to your card...so dont forget!

2
★★★★★

After going to Carlton's for years, I decided it was time to seek something new. I called Kenneth George and booked with Simeon. Fast forward to almost a year later and I am very satisfied. Simeon always listens to what I want and provides it. I dont know how many times in past salons I have left with hair much darker (I like to be light blond) or brassier than I desired...not with Simeon. He is extremely nice and offers GREAT shampoo's and as a mother, I can use a nice massaging shampoo, let me tell you! When I was pregnant, he always made sure I was comfortable and never once was annoyed by me needing to get up constantly and stretch my 9 month pregnant body. I have never waited for him to be done with a prior client, never have felt like he had other clients he was juggling, and I never felt rushed. Another great thing is he doesnt have Assistants. Assistants are great dont get me wrong but sometimes they are over-used! I dont know what it is about some of the top stylist who have assistants but if Im paying top $, I want the stylist to do my hair and not hang out eating his lunch while an assistant does ALL the work. I have none of these issues with Simeon as its good old fashioned one on one. Also, the salon is spacious and clean and the receptionist's are very nice. The only negative I can think of is that you need to bring cash for the tip as they are unable to add the tip to your card...so dont forget!

Pros: Great customer service, clean salon, stylist who listens, spacious environment

Cons: Cant add the tip to your card.. must bring cash for tip, parking issues

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So as a guy i don't write reviews but my girlfriend made me write this one. I walked into Kenneth George not to long ago to get a haircut and ended up with this chick frm NY named Katie. First of she was a super cool girl who gave me a super cool cut. I hope anyone who reads this books with her.
Peace!

2
★★★★☆

So as a guy i don't write reviews but my girlfriend made me write this one. I walked into Kenneth George not to long ago to get a haircut and ended up with this chick frm NY named Katie. First of she was a super cool girl who gave me a super cool cut. I hope anyone who reads this books with her.
Peace!

Pros: cool stylist and vibe

Cons: Not many chairs filled

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I came to Kenneth George because I had just relocated from a different city and needed to find a new hairdresser. I came in for a cut and color. Well the guy I booked my appointment with didn't even color my hair he had 2 different students do each side of my head. Needless to say the 2 sides didn't match and looked pretty bad. So after 3 hours of getting my hair done, I had to call back and spend another 3 hours of my time to have it fixed. They did the same thing again!! The professional I paid for didn't even color my hair and he had his 2 students to it AGAIN!! My overall experience was the most unprofessional I've EVER had. I would not recommend this salon. It's a high priced salon with an incompetent staff.

0
★☆☆☆☆

I came to Kenneth George because I had just relocated from a different city and needed to find a new hairdresser. I came in for a cut and color. Well the guy I booked my appointment with didn't even color my hair he had 2 different students do each side of my head. Needless to say the 2 sides didn't match and looked pretty bad. So after 3 hours of getting my hair done, I had to call back and spend another 3 hours of my time to have it fixed. They did the same thing again!! The professional I paid for didn't even color my hair and he had his 2 students to it AGAIN!! My overall experience was the most unprofessional I've EVER had. I would not recommend this salon. It's a high priced salon with an incompetent staff.

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I have been going to Tim for over a year now. He has been giving me the best cut and color that I ever had! I want to cover some of my gray, but I don't want people to tell that I had my hair color done. Tim does this in a way that the hair grows out naturally and you don't need to worry about the lines where the color and new hair growth meet. No one has guessed that I had my color done. I look 10 years younger every time I come out of the salon. As to the cut, my hair grows out very nice and is still blended after 6 weeks. Tim is awesome!!!

2
★★★★★

I have been going to Tim for over a year now. He has been giving me the best cut and color that I ever had! I want to cover some of my gray, but I don't want people to tell that I had my hair color done. Tim does this in a way that the hair grows out naturally and you don't need to worry about the lines where the color and new hair growth meet. No one has guessed that I had my color done. I look 10 years younger every time I come out of the salon. As to the cut, my hair grows out very nice and is still blended after 6 weeks. Tim is awesome!!!

Pros: Loved the coffee!

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I've been seeing Emily for almost 2 years now and my hair has never looked better!She actually takes the time to figure out what I want and what I need, but also understands my lifestyle. She also educated me on what hair products would be best for my hair and little tips to help me get the volume I want. I would recomend Emily to anyone who wants great hair!!

2
★★★★★

I've been seeing Emily for almost 2 years now and my hair has never looked better!She actually takes the time to figure out what I want and what I need, but also understands my lifestyle. She also educated me on what hair products would be best for my hair and little tips to help me get the volume I want. I would recomend Emily to anyone who wants great hair!!

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You guys no joking, I just wrote a review on Yelp too. This place is just the best place on the westside to get a cut and style. My usual hair stylist is Helen, who is super talented and so friendly. I totally recommend her. She will make you feel comfortable and totally relaxed, and your hair will come out looking like it cost you $500. So, seriously, this seems like it is a bit of a pretentious joint but its actually really relaxed and kickback with a lot of friendly, genuine people. Try it out...

2
★★★★★

You guys no joking, I just wrote a review on Yelp too. This place is just the best place on the westside to get a cut and style. My usual hair stylist is Helen, who is super talented and so friendly. I totally recommend her. She will make you feel comfortable and totally relaxed, and your hair will come out looking like it cost you $500. So, seriously, this seems like it is a bit of a pretentious joint but its actually really relaxed and kickback with a lot of friendly, genuine people. Try it out...

Pros: Helen, Coffee, the woman who washes hair..

Cons: n/a

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I was a nervous walk in at Kenneth George and got Emily as my hairdresser. She immediately made me feel at ease and was (and is!) an amazingly cool girl. I've been going to her for over a year now and don't intend to change. She always encourages a differnet style I suggest, as well as giving "helpful feedback" about what might make my ideas even better. I honestly look forward to my haircuts there - the girls that wash your hair also add a little bonus scalp massage when they do it.....so fantastic.

2
★★★★★

I was a nervous walk in at Kenneth George and got Emily as my hairdresser. She immediately made me feel at ease and was (and is!) an amazingly cool girl. I've been going to her for over a year now and don't intend to change. She always encourages a differnet style I suggest, as well as giving "helpful feedback" about what might make my ideas even better. I honestly look forward to my haircuts there - the girls that wash your hair also add a little bonus scalp massage when they do it.....so fantastic.

Pros: Appointment times - always start/end with minutes of when they tell you they will

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I have been going to Emily H. at Kenneth George for about a year now. The services she delivers are outstanding! I love my cut and color. I also love the fact that she is so much fun. It makes the time spent in her chair a pleasure. I would recommend Emily to any of my friends without hesitation. She's amazing!

2
★★★★★

I have been going to Emily H. at Kenneth George for about a year now. The services she delivers are outstanding! I love my cut and color. I also love the fact that she is so much fun. It makes the time spent in her chair a pleasure. I would recommend Emily to any of my friends without hesitation. She's amazing!

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I've been using Helen as my hairstylist for 11 years. She has colored, cut, curled and straightened my hair in very up to date, fashionable styles over the many years. The Salon itself is large, bright and airy with plenty of space between stations. (I hate those dark, crowded places.) This place allows me to REALLY SEE my color and cut very well. The whole environment is welcoming and warm. Even the assistants offer personalized service. I can honestly recommend Helen without reservation because she is very talented and a great listener (she understands what you want).

2
★★★★★

I've been using Helen as my hairstylist for 11 years. She has colored, cut, curled and straightened my hair in very up to date, fashionable styles over the many years. The Salon itself is large, bright and airy with plenty of space between stations. (I hate those dark, crowded places.) This place allows me to REALLY SEE my color and cut very well. The whole environment is welcoming and warm. Even the assistants offer personalized service. I can honestly recommend Helen without reservation because she is very talented and a great listener (she understands what you want).

Pros: Pay parking behind salon, 1hr free with validation

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Yesterday, I had the worst hair experience of my life. I went to get color-correction done at a salon in Westwood. I had red dye in my hair and wanted to go back to my natural dark blonde. Long story short, I came out with hair that was dark greenish-brown, a color often seen in old ladies' wigs. Today, however, my hair is back to a gorgeous, natural-looking blonde! How did this miracle come to be?

Tim! Tim at Kenneth George made the horrifying process go so smoothly. His methods in stripping the color out of my hair were so different than what I'd seen before. He was constantly working it through my hair and did it so carefully, in several go-rounds. He was so professional and meticulous and helpful--constantly giving me great advice for future hair care--and he truly wanted to make the situation right. He is a wonderful stylist who knows what he's doing and will keep doing it until it's perfect. Thank you Tim!!

2
★★★★★

Yesterday, I had the worst hair experience of my life. I went to get color-correction done at a salon in Westwood. I had red dye in my hair and wanted to go back to my natural dark blonde. Long story short, I came out with hair that was dark greenish-brown, a color often seen in old ladies' wigs. Today, however, my hair is back to a gorgeous, natural-looking blonde! How did this miracle come to be?

Tim! Tim at Kenneth George made the horrifying process go so smoothly. His methods in stripping the color out of my hair were so different than what I'd seen before. He was constantly working it through my hair and did it so carefully, in several go-rounds. He was so professional and meticulous and helpful--constantly giving me great advice for future hair care--and he truly wanted to make the situation right. He is a wonderful stylist who knows what he's doing and will keep doing it until it's perfect. Thank you Tim!!

Pros: Tim, the Miracle-Worker

Cons: Costly, but worth it!!

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I had the best experience at the Kenneth George salon in Santa monica. Josh did my hair and he did a
wonderful job!!! Every one there was super nice and very professional. I recommend Kenneth George to anyone who is looking for to have their hair done and walk away loving it!! Ask for Josh!!!

2
★★★★★

I had the best experience at the Kenneth George salon in Santa monica. Josh did my hair and he did a
wonderful job!!! Every one there was super nice and very professional. I recommend Kenneth George to anyone who is looking for to have their hair done and walk away loving it!! Ask for Josh!!!

Pros: free parking in the back!!!

Cons: Not afflitated with the Day Spa anymore!!!

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I had a wonderful haircut...and it still looks great over a month later! I would recommend anytime!

The shampooer was good, too.

They use Bed Head products...so it is easy to find them after you leave and use the same thing at home.

4
★★★★☆

I had a wonderful haircut...and it still looks great over a month later! I would recommend anytime!

The shampooer was good, too.

They use Bed Head products...so it is easy to find them after you leave and use the same thing at home.

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This place is just amazing! I loved the time I spent at this Santa Monica landmark. I was a little shy at first but once you enter you are just taken care of from start to finish.
Now this is a spa and salon that know what they are doing.

2
★★★★★

This place is just amazing! I loved the time I spent at this Santa Monica landmark. I was a little shy at first but once you enter you are just taken care of from start to finish.
Now this is a spa and salon that know what they are doing.

Pros: good parking, great staff, great services

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The haircuts here aren't cheap, but they do a great job and the salon is clean and airy and hip. There is cool modern furniture, great products, and a nice vibe. The salon is next door to their day spa where you can get facials and massages as well. They're busy, but not so busy that it's hard to get an appointment, the way it can be with other salons.

5
★★★★★

The haircuts here aren't cheap, but they do a great job and the salon is clean and airy and hip. There is cool modern furniture, great products, and a nice vibe. The salon is next door to their day spa where you can get facials and massages as well. They're busy, but not so busy that it's hard to get an appointment, the way it can be with other salons.

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Spa Review -- Very nice day spa. Waiting area is very nice and soothing. Not very elaborate, but a very high quality day spa.

Hair Salon review -- Classy. Have bagels, drinks, other refreshments available. High quality products.

5
★★★★★

Spa Review -- Very nice day spa. Waiting area is very nice and soothing. Not very elaborate, but a very high quality day spa.

Hair Salon review -- Classy. Have bagels, drinks, other refreshments available. High quality products.

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Editorial from

Santa Monica salon boasts cuts, coloring and styling, as well as the perennially popular Japanese straightening technique, in an airy, contemporary space.

 

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