Maid To Sparkle of Greater Fort Worth

★★★★★
Make A Sparkling Impression!
  • 8205 Camp Bowie W. Ste. 213

    Fort Worth, TX 76116

    Map & Directions
  • 817-406-4433

About Maid To Sparkle of Greater Fort Worth

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Personal Services

Personal Services
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5 11
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I hired the company to help me clean my house prior to a party I was hosting. They did a fantastic job! Everyone was very professional and nice and they followed up after the service to make sure I was happy with how things turned out.

3
★★★★★

I hired the company to help me clean my house prior to a party I was hosting. They did a fantastic job! Everyone was very professional and nice and they followed up after the service to make sure I was happy with how things turned out.

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All I can say is that I wish I had read the reviews on other sites before I hired these people to do a detailed "Move Out" cleaning on the house before we put it on the market. In addition, if I could rate them a negative 5 I would.

When I inspected the house after the first time they were out I noticed right away that they missed cleaning the master bathroom shower, the spare bathroom shower, the coat closet downstairs and the dining room floor. They also managed to leave a mess of unidentifiable stuff stuck in the grout in front of the sink in the spare bathroom. And to top it off, they pulled the 6-foot wooden blinds off the wall in the media room (leaving broken brackets), because they apparently don't have the sense to know that when you are opening heavy blinds you support the weight with your other hand as you pull on the cord. Being more than a little angry about this, I called and complained and was assured that they would send someone out to clean the areas I mentioned and fix the blinds. I told them we have moved and live more than an hour away and would like to get the house on the market as soon as we can and that this is one of the details holding it up. Again they assured me that they would get everything taken care of. I again had to take time off of work the day after they were to re-clean to verify that everything was finished. As far as I could tell, the only thing that was redone was the grout, the master shower and the closet floor. The spare shower still wasn't clean, the dining room floor was still dusty and the blinds were still not up. Also, she tracked the junk that was in the grout into the next room. On top of that, I noticed that the pantry, kitchen sink, pool table cover and wet bar upper and lower counters were not done either. (I didn't see them the first time because I was so angry about the damage). I called up to complain again and was assured that they would send someone out again the next Monday. Well today is the Tuesday after they said they were SUPPOSED to return and I again took time off to go inspect. No one had shown up AT ALL. This time when I called to complain I was fuming. I was told that not only would someone be out this afternoon or tomorrow morning and that they would also pay for a handyman to repair the blinds.

The reason I am writing this review is that I just got off of the phone with one of their representatives. I was told that, "We've already been out there twice and Amy said she cleaned those areas and she's really good so we're not coming back out". And to follow that little gem, "And we are not paying for the blinds because she was only trying to open them and it was an accident".

Seriously? An accident? I didn't accuse them of swinging on the blinds like they were monkey bars, but they did, in fact, pull them down because they were careless. In short, use this company at your own risk. They will not do a good job, they won't stand by their guarantee and they will not take responsibility for damages they inarguably cause.

1
★☆☆☆☆

All I can say is that I wish I had read the reviews on other sites before I hired these people to do a detailed "Move Out" cleaning on the house before we put it on the market. In addition, if I could rate them a negative 5 I would.

When I inspected the house after the first time they were out I noticed right away that they missed cleaning the master bathroom shower, the spare bathroom shower, the coat closet downstairs and the dining room floor. They also managed to leave a mess of unidentifiable stuff stuck in the grout in front of the sink in the spare bathroom. And to top it off, they pulled the 6-foot wooden blinds off the wall in the media room (leaving broken brackets), because they apparently don't have the sense to know that when you are opening heavy blinds you support the weight with your other hand as you pull on the cord. Being more than a little angry about this, I called and complained and was assured that they would send someone out to clean the areas I mentioned and fix the blinds. I told them we have moved and live more than an hour away and would like to get the house on the market as soon as we can and that this is one of the details holding it up. Again they assured me that they would get everything taken care of. I again had to take time off of work the day after they were to re-clean to verify that everything was finished. As far as I could tell, the only thing that was redone was the grout, the master shower and the closet floor. The spare shower still wasn't clean, the dining room floor was still dusty and the blinds were still not up. Also, she tracked the junk that was in the grout into the next room. On top of that, I noticed that the pantry, kitchen sink, pool table cover and wet bar upper and lower counters were not done either. (I didn't see them the first time because I was so angry about the damage). I called up to complain again and was assured that they would send someone out again the next Monday. Well today is the Tuesday after they said they were SUPPOSED to return and I again took time off to go inspect. No one had shown up AT ALL. This time when I called to complain I was fuming. I was told that not only would someone be out this afternoon or tomorrow morning and that they would also pay for a handyman to repair the blinds.

The reason I am writing this review is that I just got off of the phone with one of their representatives. I was told that, "We've already been out there twice and Amy said she cleaned those areas and she's really good so we're not coming back out". And to follow that little gem, "And we are not paying for the blinds because she was only trying to open them and it was an accident".

Seriously? An accident? I didn't accuse them of swinging on the blinds like they were monkey bars, but they did, in fact, pull them down because they were careless. In short, use this company at your own risk. They will not do a good job, they won't stand by their guarantee and they will not take responsibility for damages they inarguably cause.

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Very Annoyed with maid to sparkle. I would give them 0/10 stars because they didn't even show up. I had scheduled a move-out clean for $200 and the maid never came. If I didn't drop by the house we were selling I would have never known

3
★★★★★

Very Annoyed with maid to sparkle. I would give them 0/10 stars because they didn't even show up. I had scheduled a move-out clean for $200 and the maid never came. If I didn't drop by the house we were selling I would have never known

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HORRIBLE!! RUN!!\r
I paid $297 for a detailed clean. They didn't clean one of our bathrooms at all, they didn't touch the laundry room, not one baseboard was touched in the entire house, the floors still had dust and debris on them, the

3
★★★★★

HORRIBLE!! RUN!!\r
I paid $297 for a detailed clean. They didn't clean one of our bathrooms at all, they didn't touch the laundry room, not one baseboard was touched in the entire house, the floors still had dust and debris on them, the

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Absolutely an amazing job! Everything that was promised was done at the rate quoted and the customer service was wonderful.

3
★★★★★

Absolutely an amazing job! Everything that was promised was done at the rate quoted and the customer service was wonderful.

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Maid to Sparkle did an inferior job cleaning my home which required me to have the maids return multiple times for the same issue. One issue involved four return visits and was not adequately addressed. Once I terminated the service, the

3
★★★★★

Maid to Sparkle did an inferior job cleaning my home which required me to have the maids return multiple times for the same issue. One issue involved four return visits and was not adequately addressed. Once I terminated the service, the

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HORRIBLE JOB CLEANING MY HOUSE...After paying for thorough cleaning (about $200), several things weren't done, but I overlooked due to being the first time cleaning my home. Two weeks later had them back for a regular cleaning. First,

3
★★★★★

HORRIBLE JOB CLEANING MY HOUSE...After paying for thorough cleaning (about $200), several things weren't done, but I overlooked due to being the first time cleaning my home. Two weeks later had them back for a regular cleaning. First,

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Thanks for helping me out this week and making the place look wonderful!

(I'm not sure if my other review went through. I'm sorry if this is a duplicate.)

5
★★★★★

Thanks for helping me out this week and making the place look wonderful!

(I'm not sure if my other review went through. I'm sorry if this is a duplicate.)

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.

I couldn't be home while the service came and was very nervous about having someone that I didn't know in my house but Maid To Sparkle did a wonderful job and made me feel safe. They sent an e-mail before the service to remind me of the appointment and they called me after the service to make sure I was happy. Everything looked great! I was able to speak with a person when I called, instead of a machine. They were very professional, prompt, and on budget. I am very happy with the outcome!

5
★★★★★

I couldn't be home while the service came and was very nervous about having someone that I didn't know in my house but Maid To Sparkle did a wonderful job and made me feel safe. They sent an e-mail before the service to remind me of the appointment and they called me after the service to make sure I was happy. Everything looked great! I was able to speak with a person when I called, instead of a machine. They were very professional, prompt, and on budget. I am very happy with the outcome!

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I needed someone to clean my house right away and do a good job and they were the ones for it. They called me right away to set up a time. They were all very nice.

4
★★★★☆

I needed someone to clean my house right away and do a good job and they were the ones for it. They called me right away to set up a time. They were all very nice.

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1 out of 1 people found this review helpful.

.

"Wow! I just got home from a 10 hour day at work and the house looks wonderful and smells great! I?m really impressed. I?ve decided to use your services every other week. Keep up the great work."

2
★★★★★

"Wow! I just got home from a 10 hour day at work and the house looks wonderful and smells great! I?m really impressed. I?ve decided to use your services every other week. Keep up the great work."

Pros: great value and service

Cons: none

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