City Volkswagen

★★★★★

Automotive

Automotive
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The Autobarn City Volkswagen

5330 W Irving Park Rd Chicago, IL

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Volkswagen Of Chicago

5330 W Irving Park Rd Chicago, IL

5 35
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They do it right, and they do it quick. Don't waste your time, go to the best and keep your car running like new...

3
★★★★★

They do it right, and they do it quick. Don't waste your time, go to the best and keep your car running like new...

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Great Job Rick Ferraro. Management Wake up. Rick Ferraro is Management material. He has all the tools. Thanks again Rick for all your help.

3
★★★★★

Great Job Rick Ferraro. Management Wake up. Rick Ferraro is Management material. He has all the tools. Thanks again Rick for all your help.

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As usual Autobarn's service was great. Poldino Buti was very respectful of my time, and the utmost professional. The best of the best!

3
★★★★★

As usual Autobarn's service was great. Poldino Buti was very respectful of my time, and the utmost professional. The best of the best!

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Michael Colgan is one of the best sales people we have had the opportunity to experience. We were given a very good and knowledgeable person that assisted us in getting a great car at a fair price.\r
\r
Aimee Russell is also on the team as

3
★★★★★

Michael Colgan is one of the best sales people we have had the opportunity to experience. We were given a very good and knowledgeable person that assisted us in getting a great car at a fair price.\r
\r
Aimee Russell is also on the team as

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Very fast and friendly - Conrad Swiatkowski, my service tech, was particularly helpful and responsive. I am glad that I brought my car here and will continue to come back as often as needed.

3
★★★★★

Very fast and friendly - Conrad Swiatkowski, my service tech, was particularly helpful and responsive. I am glad that I brought my car here and will continue to come back as often as needed.

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Ramon was fantastic! He needs a raise ??

3
★★★★★

Ramon was fantastic! He needs a raise ??

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Conrad Swiatkowski takes care of me in the most professional manner and I know it will get done both quick and courteously. If its warranty service or not he treats me well no matter what.

3
★★★★★

Conrad Swiatkowski takes care of me in the most professional manner and I know it will get done both quick and courteously. If its warranty service or not he treats me well no matter what.

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I never take my car anywhere but Autobarn City VW! Conrad Swiatkowski is the friendliest and most reliable when it comes to servicing my VW. I always recommend Autobarn City VW & they have never disappointed!

3
★★★★★

I never take my car anywhere but Autobarn City VW! Conrad Swiatkowski is the friendliest and most reliable when it comes to servicing my VW. I always recommend Autobarn City VW & they have never disappointed!

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I brought my tdi JSW into Autobarn City Volkswagen of Chicago for it's 30k service and was kindly greeted by Conrad Swiatkowski as I was able to call before hand to schedule a time that fit into my daily planner. Conrad was kind enough to

3
★★★★★

I brought my tdi JSW into Autobarn City Volkswagen of Chicago for it's 30k service and was kindly greeted by Conrad Swiatkowski as I was able to call before hand to schedule a time that fit into my daily planner. Conrad was kind enough to

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I was pleased in purchasing my vehicle @ City Volkswagen. My experience there with Kamila was great! She's a very kind, welcoming , and down to earth sales rep. She knows her product very well and any questions you have she will answer.

3
★★★★★

I was pleased in purchasing my vehicle @ City Volkswagen. My experience there with Kamila was great! She's a very kind, welcoming , and down to earth sales rep. She knows her product very well and any questions you have she will answer.

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I was pleasantly greeted by Conrad upon arrival who clearly outlined all the things that they would be doing on my car for its 40K mile inspection. After waiting only about 2 hours (when he said it might be more like 2.5-3) my car was

3
★★★★★

I was pleasantly greeted by Conrad upon arrival who clearly outlined all the things that they would be doing on my car for its 40K mile inspection. After waiting only about 2 hours (when he said it might be more like 2.5-3) my car was

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I've had a Volkswagen for 3 years and love it. After moving here I needed to find a new VW shop to take my car to. Everyone at City Volkswagen was very nice and the service was excellent! I will definitely be going back. There is a big

3
★★★★★

I've had a Volkswagen for 3 years and love it. After moving here I needed to find a new VW shop to take my car to. Everyone at City Volkswagen was very nice and the service was excellent! I will definitely be going back. There is a big

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My husband is very satisfied doing business with City Volkswagon on Irving. He owns a VW GTI and it is over 5 years old now, so he is bringing it in for maintenance more often.

Prices are fair and the work is solid. The mechanics (my

3
★★★★★

My husband is very satisfied doing business with City Volkswagon on Irving. He owns a VW GTI and it is over 5 years old now, so he is bringing it in for maintenance more often.

Prices are fair and the work is solid. The mechanics (my

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Prices are reasonable compared to my other dealer experiences, and you know exactly what was done to your car when you leave. If you don't understand something on your car, just ask and you will get the full explanation. If you need work

3
★★★★★

Prices are reasonable compared to my other dealer experiences, and you know exactly what was done to your car when you leave. If you don't understand something on your car, just ask and you will get the full explanation. If you need work

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Took my Jetta in for a check - the airbag light was on and my horn did not work. Unfortunately the repair is expensive (replacement of airbag) but I was extremely impressed with the care and concern I was shown by the service person.

3
★★★★★

Took my Jetta in for a check - the airbag light was on and my horn did not work. Unfortunately the repair is expensive (replacement of airbag) but I was extremely impressed with the care and concern I was shown by the service person.

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I have purchased/leased many many cars in my life time, but this was the most pleasant experience ever. Kamila was the best part of it. Anyone looking to buy a VW, go see Kamila, you won't be sorry.

3
★★★★★

I have purchased/leased many many cars in my life time, but this was the most pleasant experience ever. Kamila was the best part of it. Anyone looking to buy a VW, go see Kamila, you won't be sorry.

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Went in for 20k service and had a few things I wanted to lookover myself. Conrad there was great and let me overlook any part of the process I wanted. Conrad and the tech clearly knew the cars well (diesel) and will be taking my car there

3
★★★★★

Went in for 20k service and had a few things I wanted to lookover myself. Conrad there was great and let me overlook any part of the process I wanted. Conrad and the tech clearly knew the cars well (diesel) and will be taking my car there

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Continue to have great service here after 30k miles. Conrad, George and Pawel are all super knowledgable about diesel cars. Have gone way out of their way to make me feel welcome and provide rides to the train, etc.

3
★★★★★

Continue to have great service here after 30k miles. Conrad, George and Pawel are all super knowledgable about diesel cars. Have gone way out of their way to make me feel welcome and provide rides to the train, etc.

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This review is more of Kamila than the dealership as a whole as I just recently purchased a car from Kamila and have had little interaction with anyone other than her. She was terrific to deal with from the moment I first spoke with her on

3
★★★★★

This review is more of Kamila than the dealership as a whole as I just recently purchased a car from Kamila and have had little interaction with anyone other than her. She was terrific to deal with from the moment I first spoke with her on

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The guys at City Volkswagen have never steered me wrong. Not only did I buy my car here, but I still bring it back here to get serviced every time. They are friendly, make it easy to make a reservation, offer explanations that I can

3
★★★★★

The guys at City Volkswagen have never steered me wrong. Not only did I buy my car here, but I still bring it back here to get serviced every time. They are friendly, make it easy to make a reservation, offer explanations that I can

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We purchased our '07 GTI from City VW and have since returned here for almost all of our vehicle service and maintenance over the years. We do that despite living much closer to Fletcher Jones downtown, and it's partly because we really

3
★★★★★

We purchased our '07 GTI from City VW and have since returned here for almost all of our vehicle service and maintenance over the years. We do that despite living much closer to Fletcher Jones downtown, and it's partly because we really

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This weekend my mom was in town from Cincinnati. She was getting ready to leave after I was already at work. After driving about a mile, her check engine light went on, so she called me. I told her to take it to City Volkswagen, because I

3
★★★★★

This weekend my mom was in town from Cincinnati. She was getting ready to leave after I was already at work. After driving about a mile, her check engine light went on, so she called me. I told her to take it to City Volkswagen, because I

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CITY VOLKSWAGEN SERVICE TEAM IS AMAZING! They know what they're doing and treat you and your loved ones like family! I've never dealt with the sales team, but the service can't be beat! I have a 2005 VW Bug which has the normal Bug issues.

3
★★★★★

CITY VOLKSWAGEN SERVICE TEAM IS AMAZING! They know what they're doing and treat you and your loved ones like family! I've never dealt with the sales team, but the service can't be beat! I have a 2005 VW Bug which has the normal Bug issues.

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WORST EXPERIENCE I HAVE EVER HAD TRYING TO PURCHASE A VEHICLE!!! The General Manager "Ty" was unbelievable. If they ever sell a car at this location I would be extremely surprised. BE VERY CAREFUL about their "Bait and Hook"

3
★★★★★

WORST EXPERIENCE I HAVE EVER HAD TRYING TO PURCHASE A VEHICLE!!! The General Manager "Ty" was unbelievable. If they ever sell a car at this location I would be extremely surprised. BE VERY CAREFUL about their "Bait and Hook"

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This rating reflects the service department. I have no experience with the sales portion.

The service department charged me for replacing my car stereo in a 2004 jetta. When I got the car, noticed that the stereo had the same presets,

3
★★★★★

This rating reflects the service department. I have no experience with the sales portion.

The service department charged me for replacing my car stereo in a 2004 jetta. When I got the car, noticed that the stereo had the same presets,

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I wasn't really in the market for buying a new car until my 2004 VW Cabrio started acting up. I met with Kamila, who was very friendly and quite knowledgeable on a vast array of different Volkswagens. I thought I wanted a Passat, until I

3
★★★★★

I wasn't really in the market for buying a new car until my 2004 VW Cabrio started acting up. I met with Kamila, who was very friendly and quite knowledgeable on a vast array of different Volkswagens. I thought I wanted a Passat, until I

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this is reponse to todd b\r
my name is gene tomlin\r
i have been at this dealership for about 3 1/2 years and with vw since 1980\r
some of you reading this may know me or maybe your family has bought cars from me in the past\r
i'm sure you

3
★★★★★

this is reponse to todd b\r
my name is gene tomlin\r
i have been at this dealership for about 3 1/2 years and with vw since 1980\r
some of you reading this may know me or maybe your family has bought cars from me in the past\r
i'm sure you

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This review concerns their used car department, I have no experience with their new car staff or their service department.

They're simply put, in my opinion, a bunch of sleazy scumbags. I actually had two dealings in about a 3 week

3
★★★★★

This review concerns their used car department, I have no experience with their new car staff or their service department.

They're simply put, in my opinion, a bunch of sleazy scumbags. I actually had two dealings in about a 3 week

Pros: ...thinking...nope

Cons: misleading sales, statements they refuse to validate

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i was looking online for a specific vehicle and saw that City Volkswagen had one in inventory. I sent an email and was contacted in just a few minutes. I asked a number of specific questions and heard back from Gene Tomlin with equally

3
★★★★★

i was looking online for a specific vehicle and saw that City Volkswagen had one in inventory. I sent an email and was contacted in just a few minutes. I asked a number of specific questions and heard back from Gene Tomlin with equally

Pros: Terrific Service; Vehicle Condition Assessment on the Mark

Cons: they're 600 miles from my house; ;-)

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I recently bought a new Passat and had a wonderful experience. My sales person, Karmela, was extremely patient. I test drove several different models before choosing the car that was best for me. The sales people came off as being honest

3
★★★★★

I recently bought a new Passat and had a wonderful experience. My sales person, Karmela, was extremely patient. I test drove several different models before choosing the car that was best for me. The sales people came off as being honest

Pros: They are patient and will work to get you a LOW monthly note.

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My life partner and I ordered a Jetta TDI car in February and put down a deposit. I asked the salesman the price range of the cars in February, he gave rough estimates based on regular Jettas, but I knew those were rough estimates. \r
In

3
★★★★★

My life partner and I ordered a Jetta TDI car in February and put down a deposit. I asked the salesman the price range of the cars in February, he gave rough estimates based on regular Jettas, but I knew those were rough estimates. \r
In

Pros: great location in the city

Cons: they are dishonest and not worth your time

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I'm used to car sales people being dishonest and misrepresenting prices. However, when I request a quote, especially if I'm going 40 miles out of my way, I expect it to include the sale price of the car before tax, title, and license.

3
★★★★★

I'm used to car sales people being dishonest and misrepresenting prices. However, when I request a quote, especially if I'm going 40 miles out of my way, I expect it to include the sale price of the car before tax, title, and license.

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I'm used to car sales people being dishonest and misrepresenting prices. However, when I request a quote, especially if I'm going 40 miles out of my way, I expect it to include the sale price of the car before tax, title, and license. Debbie quoted me several hundred dollars under competing dealerships over email and phone. She clearly stated that what she quoted was the selling price. I go down to her dealership, and we talk price, and all of a sudden she's adding in the standard destination fee. Excuse me, but that should've been included in the quote. When I spoke to the sales manager, I was told to go to another dealership because they'll have no trouble selling the car.

I have bought and sold many cars, and never before have they not been up front about something as simple as the destination charge. Sure, I've been hassled about doc fees and what have you...but in this day and age, with the internet being what it is, Debbie and City VW should know better. I suppose I should've known better, too.

These people are standard bait-and-switch sheisters.

1
★☆☆☆☆

I'm used to car sales people being dishonest and misrepresenting prices. However, when I request a quote, especially if I'm going 40 miles out of my way, I expect it to include the sale price of the car before tax, title, and license. Debbie quoted me several hundred dollars under competing dealerships over email and phone. She clearly stated that what she quoted was the selling price. I go down to her dealership, and we talk price, and all of a sudden she's adding in the standard destination fee. Excuse me, but that should've been included in the quote. When I spoke to the sales manager, I was told to go to another dealership because they'll have no trouble selling the car.

I have bought and sold many cars, and never before have they not been up front about something as simple as the destination charge. Sure, I've been hassled about doc fees and what have you...but in this day and age, with the internet being what it is, Debbie and City VW should know better. I suppose I should've known better, too.

These people are standard bait-and-switch sheisters.

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We purchased a car about a year ago from City Volkswagen in Chicago. We drove over an hour and a half to get a vehicle that was advertised at a great price. The car was exactly as described. The transaction went smoothly and we were

3
★★★★★

We purchased a car about a year ago from City Volkswagen in Chicago. We drove over an hour and a half to get a vehicle that was advertised at a great price. The car was exactly as described. The transaction went smoothly and we were

Pros: People were friendly and car was exactly as described

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Hi Everyone, The SalesPeople are Liars. They underprice cars and advertise them to only get you to come in. They have cars on their website and when you call they tell you its there and when you come in they Pretend to look for it And tell

3
★★★★★

Hi Everyone, The SalesPeople are Liars. They underprice cars and advertise them to only get you to come in. They have cars on their website and when you call they tell you its there and when you come in they Pretend to look for it And tell

Pros: Service Dept and SWEET SECTSY VOICE RECEPTIONIST-Call

Cons: SALES DEPT. SALESMAN LIE

 

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