Atelier AVEDA Salonspa & Studio

★★★★☆
  • 378 Santana Row

    San Jose, CA 95128

    Map & Directions
  • 408-244-4222

About Atelier AVEDA Salonspa & Studio

Hours
Mon 10:00-21:00, Tue 8:00-21:00, Wed 8:00-21:00, Thu 8:00-21:00, Fri 8:00-17:00, Sat 9:30-18:30, Sun 10:00-18:00
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.

After some pretty bad experiences at another unnamed Aveda salon in Palo Alto, I decided to try Atelier. The salon is located in Santana Row, and from the moment I walked in, the staff was extremely inviting. The lady who worked the front desk was obviously well-trained; she offered me a cup of tea, gave me a tour and made sure to tell my stylist, Julie, that I had arrived. My hair was a mess from my previous Palo Alto Nightmare, and I had requested a senior stylist, and Julie did not disappoint. She was completely professional during her analysis of my hair, and she never once talked negatively about the horrid color I had in my hair--she just said she had a "different approach that would get me my desired results." She gave me tons of foils, and the conversation was just what I needed. When she was done with the foiling, the assistant gave me the best hand massage, and when she shampooed me, the scalp massage was divine. Julie fixed my haircut too, and she even taught me how to style my hair at home while she was blow-drying it -- no one has ever done that before. When I was paying, the makeup artist, Elizabeth (my daughter's name) gave me a consultation and great makeup application while telling me which products I should use. The manager introduced himself when I was leaving and asked about my experience and even gave me discount cards for my friends/family. This place really has a great staff that makes you feel like royalty. I will definitely be back & recommend it to everyone I know who needs a hair artist. Thanks Julie & Atelier for going above & beyond to make me look amazing!

2
★★★★★

After some pretty bad experiences at another unnamed Aveda salon in Palo Alto, I decided to try Atelier. The salon is located in Santana Row, and from the moment I walked in, the staff was extremely inviting. The lady who worked the front desk was obviously well-trained; she offered me a cup of tea, gave me a tour and made sure to tell my stylist, Julie, that I had arrived. My hair was a mess from my previous Palo Alto Nightmare, and I had requested a senior stylist, and Julie did not disappoint. She was completely professional during her analysis of my hair, and she never once talked negatively about the horrid color I had in my hair--she just said she had a "different approach that would get me my desired results." She gave me tons of foils, and the conversation was just what I needed. When she was done with the foiling, the assistant gave me the best hand massage, and when she shampooed me, the scalp massage was divine. Julie fixed my haircut too, and she even taught me how to style my hair at home while she was blow-drying it -- no one has ever done that before. When I was paying, the makeup artist, Elizabeth (my daughter's name) gave me a consultation and great makeup application while telling me which products I should use. The manager introduced himself when I was leaving and asked about my experience and even gave me discount cards for my friends/family. This place really has a great staff that makes you feel like royalty. I will definitely be back & recommend it to everyone I know who needs a hair artist. Thanks Julie & Atelier for going above & beyond to make me look amazing!

Pros: Experts, Friendly, Relaxing & Clean

Cons: Parking . . . But it is Santana Row

from CitySearch
.

This is a fabulous upscale salon. When I went here, I felt like a queen. I got a complementary scalp and hand massage. They really understand pampering and customer service. I went to Karie, who is the owner. She is fabulous. I have curly hair that I won't trust to most people to cut as they don't know how. If you have curly hair, go to Karie. She is the best. Anatasia gave me my shampoo and massage and she was great also.

I also love the Aveda products that they sell. They are made of natural ingredients and they smell so wonderful. The haircuts aren't cheap, but are worth it. Go and indulge yourself and feel like a queen. I did.

2
★★★★★

This is a fabulous upscale salon. When I went here, I felt like a queen. I got a complementary scalp and hand massage. They really understand pampering and customer service. I went to Karie, who is the owner. She is fabulous. I have curly hair that I won't trust to most people to cut as they don't know how. If you have curly hair, go to Karie. She is the best. Anatasia gave me my shampoo and massage and she was great also.

I also love the Aveda products that they sell. They are made of natural ingredients and they smell so wonderful. The haircuts aren't cheap, but are worth it. Go and indulge yourself and feel like a queen. I did.

from CitySearch
.

I have been to Atelier three times already, and they are always consistently superb! The salon is inviting and calm -- a peaceful sanctuary that renews you. All of the professionals are top-notch. Jessica, one of the hair stylists, is fabulous! I get highlights, and Aveda's proprietary dies are not only natural, they make your hair look fabuolous -- shiny and beautiful. Everyone at Atelier is there to serve you -- they never rush you out. There is always someone to greet you with a warm, delicious cup of hot tea. I got a complimentary hand rub while I waited for my hair to finish processing, and later, a scalp massage to boot! When I was done with my appointment, Elizabeth, makeup artist extraordinaire, touched up my makeup with Aveda's awesome makeup line. Elizabeth rocks! I left Atelier with a beautiful head of hair, a pretty glow, and feeling very relaxed.

2
★★★★★

I have been to Atelier three times already, and they are always consistently superb! The salon is inviting and calm -- a peaceful sanctuary that renews you. All of the professionals are top-notch. Jessica, one of the hair stylists, is fabulous! I get highlights, and Aveda's proprietary dies are not only natural, they make your hair look fabuolous -- shiny and beautiful. Everyone at Atelier is there to serve you -- they never rush you out. There is always someone to greet you with a warm, delicious cup of hot tea. I got a complimentary hand rub while I waited for my hair to finish processing, and later, a scalp massage to boot! When I was done with my appointment, Elizabeth, makeup artist extraordinaire, touched up my makeup with Aveda's awesome makeup line. Elizabeth rocks! I left Atelier with a beautiful head of hair, a pretty glow, and feeling very relaxed.

from CitySearch
.

I found Atelier on the internet and made an appointment when visiting San Jose from South Carolina in June. Kim worked wonders to make my frizzy hair straight and teach me how to make it manageable in our humid climate. The entire salon was so welcoming and took great interest in my "hair perils". My style has lasted all summer and I receive compliments almost daily. I would definitely return to Atelier if ever in the area again.

2
★★★★★

I found Atelier on the internet and made an appointment when visiting San Jose from South Carolina in June. Kim worked wonders to make my frizzy hair straight and teach me how to make it manageable in our humid climate. The entire salon was so welcoming and took great interest in my "hair perils". My style has lasted all summer and I receive compliments almost daily. I would definitely return to Atelier if ever in the area again.

from CitySearch
.

I am one of the most finicky people when it comes to my hair cut and color (I know, we all think that we are)... Seriously, I used to model for some of the top salons "back in the day" and am often really disappointed with the results of a salon visit. And the idea of finding a good new place when I move (which is often) just makes me nuts. That's why I was so thrilled to find such a great salon when I recently moved to San Jose. I would HIGHLY recommend Julie at Atelier. She's an excellent colorist and did a great cut too--she listened to my concerns and ideas and presented me with a clear plan--which she executed perfectly. I LOVE the way my hair looks and feels... and she took extra time to be sure I know how to style it myself at home (I am one of the styling-challenged). A woman named Janet waxed my eyebrows for me... she was also really amazing... she took a lot of extra time to do a perfect job! My eyebrows have the most lovely, natural shape now--and she wasn't just interested in selling me lots of other facial waxing services. I was really impressed by that as well. It is true that including Aveda products, I spent an arm and a leg--but at least I got my money's worth! And I'll be spending more in another 6-8 weeks without any hesitation! I really recommend this salon to you! I'm sure that all of their staff are friendly and talented--Julie and Janet were just really exceptional. It's definitely a high-end salon--but I'm happy to pay the prices if the results are good! What amazes me is how many crappy salons there are out there charging high end prices for average work... this is high end for high end--a real case of you actually get what you pay for. Very cool.

2
★★★★★

I am one of the most finicky people when it comes to my hair cut and color (I know, we all think that we are)... Seriously, I used to model for some of the top salons "back in the day" and am often really disappointed with the results of a salon visit. And the idea of finding a good new place when I move (which is often) just makes me nuts. That's why I was so thrilled to find such a great salon when I recently moved to San Jose. I would HIGHLY recommend Julie at Atelier. She's an excellent colorist and did a great cut too--she listened to my concerns and ideas and presented me with a clear plan--which she executed perfectly. I LOVE the way my hair looks and feels... and she took extra time to be sure I know how to style it myself at home (I am one of the styling-challenged). A woman named Janet waxed my eyebrows for me... she was also really amazing... she took a lot of extra time to do a perfect job! My eyebrows have the most lovely, natural shape now--and she wasn't just interested in selling me lots of other facial waxing services. I was really impressed by that as well. It is true that including Aveda products, I spent an arm and a leg--but at least I got my money's worth! And I'll be spending more in another 6-8 weeks without any hesitation! I really recommend this salon to you! I'm sure that all of their staff are friendly and talented--Julie and Janet were just really exceptional. It's definitely a high-end salon--but I'm happy to pay the prices if the results are good! What amazes me is how many crappy salons there are out there charging high end prices for average work... this is high end for high end--a real case of you actually get what you pay for. Very cool.

Pros: ambience, service, quality of work

from CitySearch
.

Karie Bennett can work miracles. I went to see Karie to fix a hair disaster. I had gotten the most awful haircut at another salon in Milpitas. They totally messed up my hair, cut off chunks all around and "feathered" in about a million of hideous "layers". The hair made me unhappy for weeks until one day I decided to seek professional help and Karie is definitely a PRO!!! She turned the awful mess on my head into a mini makeover. The new cut is easy to style, chic and looks like it will grow out nicely.
I've gotten so many compliments on my hair since.
Thank you, Karie! I would give you 10 stars if I could.

2
★★★★★

Karie Bennett can work miracles. I went to see Karie to fix a hair disaster. I had gotten the most awful haircut at another salon in Milpitas. They totally messed up my hair, cut off chunks all around and "feathered" in about a million of hideous "layers". The hair made me unhappy for weeks until one day I decided to seek professional help and Karie is definitely a PRO!!! She turned the awful mess on my head into a mini makeover. The new cut is easy to style, chic and looks like it will grow out nicely.
I've gotten so many compliments on my hair since.
Thank you, Karie! I would give you 10 stars if I could.

from CitySearch
.

I have always loved AVEDA!! I came to the Atelier salon and decided to go with their Master Stylist, Jean Marie. It was such a welcoming experience when I first entered the salon. The staff was very attentive. I have extremely short hair and consulted with Jean Marie on creating a long hair look on myself with hair extensions. He was very knowledgeable and we worked together to creat the look I wanted. He is an amazing artist. The hair extensions look like my natural hair dark brown with carmel highlights. His technique is one of a kind. I would recommend him for hair extensions as well as color & cut. He will transform you and make you have the look you have always wanted.

2
★★★★★

I have always loved AVEDA!! I came to the Atelier salon and decided to go with their Master Stylist, Jean Marie. It was such a welcoming experience when I first entered the salon. The staff was very attentive. I have extremely short hair and consulted with Jean Marie on creating a long hair look on myself with hair extensions. He was very knowledgeable and we worked together to creat the look I wanted. He is an amazing artist. The hair extensions look like my natural hair dark brown with carmel highlights. His technique is one of a kind. I would recommend him for hair extensions as well as color & cut. He will transform you and make you have the look you have always wanted.

from CitySearch
.

Beautiful location right in the middle of trendy Santana Row..you can have a day at the spa then shop and have a great dinner with the girls...Great service with great products

4
★★★★☆

Beautiful location right in the middle of trendy Santana Row..you can have a day at the spa then shop and have a great dinner with the girls...Great service with great products

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.

This is a new site for me but I was so disapointed when I got my hair done by Steve about a year ago. I am not sure if he is still there but I really want to share my experience. This guy is so unprofessional. I picked out a light reddish color. IT TURNED OUT BLACK. He was talking with the hair dresser next to him about his boyfriend and what was upsetting him that weekend. That was so unprofessional and I really did not need to hear that. He left color all around my hairline. He didn't even attempt to wipe it off. Then when I was paying for this disaster of a haircolor, he was yappin on the phone with someone. I assume his boyfriend about their plans for that night. I waved by and that was it. The manager needs to talk to this person because I will not go back to that salon. I cannot believe they would hire someone so unprofessional and VERY ARROGANT!

0
★☆☆☆☆

This is a new site for me but I was so disapointed when I got my hair done by Steve about a year ago. I am not sure if he is still there but I really want to share my experience. This guy is so unprofessional. I picked out a light reddish color. IT TURNED OUT BLACK. He was talking with the hair dresser next to him about his boyfriend and what was upsetting him that weekend. That was so unprofessional and I really did not need to hear that. He left color all around my hairline. He didn't even attempt to wipe it off. Then when I was paying for this disaster of a haircolor, he was yappin on the phone with someone. I assume his boyfriend about their plans for that night. I waved by and that was it. The manager needs to talk to this person because I will not go back to that salon. I cannot believe they would hire someone so unprofessional and VERY ARROGANT!

Pros: Located in the great santana row

Cons: The stylist

from CitySearch
.

I was badly in need of help and direction...starting from scratch as it were. After growing my hair out for more than a year it was nerve-wracking to put my trust in ANYone to put scissors to it.

I am so happy I could cry. Not only was the experience of the salon amazing (easy and filled with incfedibly firendly people), but my hair cut and the makeup instruction I received will change my life. And the products are out of this world!

It's only hair and makeup, but when it's done right it means so much...

Thank you thank you thank you...!!

2
★★★★★

I was badly in need of help and direction...starting from scratch as it were. After growing my hair out for more than a year it was nerve-wracking to put my trust in ANYone to put scissors to it.

I am so happy I could cry. Not only was the experience of the salon amazing (easy and filled with incfedibly firendly people), but my hair cut and the makeup instruction I received will change my life. And the products are out of this world!

It's only hair and makeup, but when it's done right it means so much...

Thank you thank you thank you...!!

from CitySearch
.

i love the way they cut hair and do color,but it is so difficult to get an appointment with the same person. They have a very high personnel turn over.plus everytime i show up, they dont recognize the appointment i did one month ago !! it is very frustrating ! Also prices are super super expensive !!

1
★★★☆☆

i love the way they cut hair and do color,but it is so difficult to get an appointment with the same person. They have a very high personnel turn over.plus everytime i show up, they dont recognize the appointment i did one month ago !! it is very frustrating ! Also prices are super super expensive !!

Pros: they do a nice job on color and haircuts

Cons: appointments management

from CitySearch
.

Yesterday was my first time at this salon. Right when I walked in I was greeted with a smile. I was seen right away!! All of the staff was very friendly. And I loved my hair. The name of the girl who did my hair was Heather. She did a wonderful job.

2
★★★★★

Yesterday was my first time at this salon. Right when I walked in I was greeted with a smile. I was seen right away!! All of the staff was very friendly. And I loved my hair. The name of the girl who did my hair was Heather. She did a wonderful job.

Pros: Fast and friendly service

Cons: nothing really

from CitySearch
.

Atelier is the best salon ever..their customer service and professionalism is unsurpassed and the atmosphere despite being located at a very busy location is relaxing.

I have been having my hair professionally colored & cut for almost 20 years and have tried many of the best salons in the Bay Area in San Francisco, the Peninsula and South Bay and have even tried other Aveda Salons but none seem to match Atelier. I have a very high standard of service and Atelier always seems to match and surpass my expectations. I have been a loyal customer of this salon since the day they opened and continue to go for my cut & color every 4-5 weeks. Karie (the owner) always makes sure I get taken care of and treats me as if I am a valuable client (even though the salon is busy and has many of them) and Alice & Armando make sure I get accommodated with appointments, etc. I currently see Dan Le for my cut & color and she is the only stylist who has successfully helped me grow out my super short hair and offers a lot of tips & tricks to help me through the transition. In other words, Atelier Aveda treat their customers like they are VIPS.

I have tried many different artists of various levels from interns to senior advanced artists, etc. and have never been disappointed.

This is the only place I have been to who gets the color right the first time and really listens to what you want, gives you realistic expectations about what you can have, etc. They also are very creative in the way they cut your hair, whether its short, etc. and help you work on growing it out if that's what you want.

Bottom line is Atelier Aveda at Santana Row is the best salon I have ever experienced and I will remain a loyal and happy customer for as long as they are open.

2
★★★★★

Atelier is the best salon ever..their customer service and professionalism is unsurpassed and the atmosphere despite being located at a very busy location is relaxing.

I have been having my hair professionally colored & cut for almost 20 years and have tried many of the best salons in the Bay Area in San Francisco, the Peninsula and South Bay and have even tried other Aveda Salons but none seem to match Atelier. I have a very high standard of service and Atelier always seems to match and surpass my expectations. I have been a loyal customer of this salon since the day they opened and continue to go for my cut & color every 4-5 weeks. Karie (the owner) always makes sure I get taken care of and treats me as if I am a valuable client (even though the salon is busy and has many of them) and Alice & Armando make sure I get accommodated with appointments, etc. I currently see Dan Le for my cut & color and she is the only stylist who has successfully helped me grow out my super short hair and offers a lot of tips & tricks to help me through the transition. In other words, Atelier Aveda treat their customers like they are VIPS.

I have tried many different artists of various levels from interns to senior advanced artists, etc. and have never been disappointed.

This is the only place I have been to who gets the color right the first time and really listens to what you want, gives you realistic expectations about what you can have, etc. They also are very creative in the way they cut your hair, whether its short, etc. and help you work on growing it out if that's what you want.

Bottom line is Atelier Aveda at Santana Row is the best salon I have ever experienced and I will remain a loyal and happy customer for as long as they are open.

Pros: Always get great service

Cons: none

from CitySearch
.

Super hair cut, super color: It has been a week since Karie at Atelier cut and colored my hair. I couldn't be happier. From the moment I walked into the salon until I left I was impressed. The salon is upscale, but not intimidating. All of the people with whom I interacted were professional and friendly and during all the time I was at the salon, I observed that the employees were working cooperatively as a team to create something special. They have succeeded!

They seem to care about what they do and how they do it ---no matter their title or task. This is unusual.

Karie did an excellent job with my color and cut. The color is now more natural, the cut more stylish. Curly hair is a challenge but Karie knows what she is doing and it shows. She is exact, careful and yet creative. Karie took the time to explore with me what I wanted and when I asked her for her opinion she was candid and at the same time extremely helpful and diplomatic. Her advice was valuable and on-target. It was intriguing to watch her choose, weigh and mix the color components nearby, in the open, at what is best described as a "color bar.". I felt like a client in a restaurant with an "open kitchen." Fascinating!

Heather gave me a great hand massage and invigorating and thorough hair wash/condition. I took the opportunity to say yes to Justine's excellent complimentary mini-makeup. Compliments to both!

It is clear that Karie, the salon's owner, takes pride in her work and in her team. She has recruited the best and trained them well. Many thanks!

2
★★★★★

Super hair cut, super color: It has been a week since Karie at Atelier cut and colored my hair. I couldn't be happier. From the moment I walked into the salon until I left I was impressed. The salon is upscale, but not intimidating. All of the people with whom I interacted were professional and friendly and during all the time I was at the salon, I observed that the employees were working cooperatively as a team to create something special. They have succeeded!

They seem to care about what they do and how they do it ---no matter their title or task. This is unusual.

Karie did an excellent job with my color and cut. The color is now more natural, the cut more stylish. Curly hair is a challenge but Karie knows what she is doing and it shows. She is exact, careful and yet creative. Karie took the time to explore with me what I wanted and when I asked her for her opinion she was candid and at the same time extremely helpful and diplomatic. Her advice was valuable and on-target. It was intriguing to watch her choose, weigh and mix the color components nearby, in the open, at what is best described as a "color bar.". I felt like a client in a restaurant with an "open kitchen." Fascinating!

Heather gave me a great hand massage and invigorating and thorough hair wash/condition. I took the opportunity to say yes to Justine's excellent complimentary mini-makeup. Compliments to both!

It is clear that Karie, the salon's owner, takes pride in her work and in her team. She has recruited the best and trained them well. Many thanks!

Pros: Staff with excellent skills, Excellent Ambience, Service with smiles ; )

from CitySearch
.

The first time I went in to Atelier was to get some hair product (back in August 2006), then a very helpful rep asked if I wanted to schedule my next haircut there, and I did because I needed to get one anyway. I was recommended to go with Natalia Prager, an artist who changed the way I treat & do ever since.

Natalia is very friendly and easy to talk to, gives me good advise, and gives me a great cut every-time! Now how many of us can say that? (her style and ideas are great).

As bonus she starts with a neck & scalp massage I can't wait to get every 3-4 weeks ;-)

2
★★★★☆

The first time I went in to Atelier was to get some hair product (back in August 2006), then a very helpful rep asked if I wanted to schedule my next haircut there, and I did because I needed to get one anyway. I was recommended to go with Natalia Prager, an artist who changed the way I treat & do ever since.

Natalia is very friendly and easy to talk to, gives me good advise, and gives me a great cut every-time! Now how many of us can say that? (her style and ideas are great).

As bonus she starts with a neck & scalp massage I can't wait to get every 3-4 weeks ;-)

Pros: Free water, and tea

Cons: No beer, ha!

from CitySearch
.

Karie and Melissa at Atelier saved the day. My hair was ruined by another salon just 3 days before my son?s wedding. My hair came out bright orange, medium orange and snow white. It literally made people stare and gasp when I stopped to get gasoline before trying desperately to find someone who could fix the severe damage to my hair. I was crying, convinced my son?s wedding would prove me to be a major embarrassment to him. Seriously.
Karie and Melissa went to work on my hair just two days before the wedding. For five determined hours and perfectly timed mixes of processes they completely rescued my hair. In fact, my hair never looked better ! I was hoping to look normal but they actually made me look beautiful. I'm serious!
My son, the groom, came up to me on his wedding day and said ?Mom, your hair looks great! I have gotten so many compliments on how beautiful you look".
Call Karie and Melissa at Atelier in Santana Row !

2
★★★★★

Karie and Melissa at Atelier saved the day. My hair was ruined by another salon just 3 days before my son?s wedding. My hair came out bright orange, medium orange and snow white. It literally made people stare and gasp when I stopped to get gasoline before trying desperately to find someone who could fix the severe damage to my hair. I was crying, convinced my son?s wedding would prove me to be a major embarrassment to him. Seriously.
Karie and Melissa went to work on my hair just two days before the wedding. For five determined hours and perfectly timed mixes of processes they completely rescued my hair. In fact, my hair never looked better ! I was hoping to look normal but they actually made me look beautiful. I'm serious!
My son, the groom, came up to me on his wedding day and said ?Mom, your hair looks great! I have gotten so many compliments on how beautiful you look".
Call Karie and Melissa at Atelier in Santana Row !

Pros: Karie is 1 of the top 10 color treatment experts in this counrty.Her salon is fabulous and so is she.

Cons: You don't give me the opportunity to let you know I had no facial,day spa or spa. Those are all not applicable. bad surver form.

from CitySearch
.

I have always had curly hair. In the 70?s my mom would blow-dry it straight. In the 80?s it was big and fluffy. In the 90?s my only option was to keep is short because it just frizzed when it got long and there was no hope of looking like Nicole Kidman! As I entered the new century, I was unhappy with my options but didn?t know what to do. Then came Atelier!

The first time I met with Ambar Pareoles she recommended "Be Curly" and said that if I grew it out, she could maintain the curl with a good cut. She assured me that if I wasn?t satisfied with the product I could come back in and she would cut it short.

It?s now been 4 years and I finally LOVE my hair. It is shoulder length and has great ringlets, even after sleeping on it. Ambar is able to keep it perfectly layered so even with the length, it doesn?t loose its shape. It is a miracle! My friends and family can?t believe the transformation & even strangers often stop and compliment me. I am forever grateful to Ambar and the Aveda products!

Lisa
A Grateful Biology Teacher

2
★★★★★

I have always had curly hair. In the 70?s my mom would blow-dry it straight. In the 80?s it was big and fluffy. In the 90?s my only option was to keep is short because it just frizzed when it got long and there was no hope of looking like Nicole Kidman! As I entered the new century, I was unhappy with my options but didn?t know what to do. Then came Atelier!

The first time I met with Ambar Pareoles she recommended "Be Curly" and said that if I grew it out, she could maintain the curl with a good cut. She assured me that if I wasn?t satisfied with the product I could come back in and she would cut it short.

It?s now been 4 years and I finally LOVE my hair. It is shoulder length and has great ringlets, even after sleeping on it. Ambar is able to keep it perfectly layered so even with the length, it doesn?t loose its shape. It is a miracle! My friends and family can?t believe the transformation & even strangers often stop and compliment me. I am forever grateful to Ambar and the Aveda products!

Lisa
A Grateful Biology Teacher

Pros: Highly skilled staff

Cons: Parking is hard on the weekends

from CitySearch
.

I just moved here and use this site frequently to find a variety of services. I went to this salon due to the rating and paid the mandatory $20 for a 5 minute consultation. They stylist was nice, and said she could assist me with color on a regular monthly basis. Then I find out she is booked for over a month and that this is normal. Imagine if you had to cancel your appointment and reschedule. I have found it easier to get in with top doctors here than this salon, which is ridiculous. They should have told me the situation ahead of time and allowed me to either not make the appointment or find someone else there that has a better schedule. This was a waste of my time and money.

1
★★☆☆☆

I just moved here and use this site frequently to find a variety of services. I went to this salon due to the rating and paid the mandatory $20 for a 5 minute consultation. They stylist was nice, and said she could assist me with color on a regular monthly basis. Then I find out she is booked for over a month and that this is normal. Imagine if you had to cancel your appointment and reschedule. I have found it easier to get in with top doctors here than this salon, which is ridiculous. They should have told me the situation ahead of time and allowed me to either not make the appointment or find someone else there that has a better schedule. This was a waste of my time and money.

Pros: Beautiful salon

Cons: If you change an appointment you will have wait weeks to reschedule

from CitySearch
.

So i have been looking for a salon that all the stylists are experienced and on the same level. I do know that their are senior stylists that have more experience, but they are all excellent. I have been going to atelier for about 2 years and i would never think of going anywhere else. It is such a comfortable environment and everybody is so professional and attentive to your every need. I have not been going to anyone in particular because i dont need to. The reason for this is because i know that all the stylists will do an equally divine job. I also trust all the stylists judgement. Because i have beeen going there for so long i have come to learn that all the stylist get put through the same program. And even if you just need to refill product or pick up some make-up the front end of the salon it is just as fabulous. Just like the stylist they are very passionate about what they do. I can just walk in there and not be hounded. Instead i am asked if i would like some of there great comforting tea or lemon water, It is so great, i dont know if you have ever been to santana row but walking through there you are asked a million questions, so going into atelier it is a big relief. If you ask me, i have been to so many salons and thi is the first and probably only salon that makes me want to come back again and again. I guarantee that this salon will be up to par with your standards, or even sky rocket past....... thanks atelier staff for making me #1......

2
★★★★★

So i have been looking for a salon that all the stylists are experienced and on the same level. I do know that their are senior stylists that have more experience, but they are all excellent. I have been going to atelier for about 2 years and i would never think of going anywhere else. It is such a comfortable environment and everybody is so professional and attentive to your every need. I have not been going to anyone in particular because i dont need to. The reason for this is because i know that all the stylists will do an equally divine job. I also trust all the stylists judgement. Because i have beeen going there for so long i have come to learn that all the stylist get put through the same program. And even if you just need to refill product or pick up some make-up the front end of the salon it is just as fabulous. Just like the stylist they are very passionate about what they do. I can just walk in there and not be hounded. Instead i am asked if i would like some of there great comforting tea or lemon water, It is so great, i dont know if you have ever been to santana row but walking through there you are asked a million questions, so going into atelier it is a big relief. If you ask me, i have been to so many salons and thi is the first and probably only salon that makes me want to come back again and again. I guarantee that this salon will be up to par with your standards, or even sky rocket past....... thanks atelier staff for making me #1......

Pros: everything

Cons: parking but that is not atelier's fault

from CitySearch
.

I had a really bad haircut and went to Atelier in Santana Row to get it "fixed". Marissa Delory was fabulous, she listened to me, knows what she is doing and now I have a great cut. Highly recommend her.

2
★★★★★

I had a really bad haircut and went to Atelier in Santana Row to get it "fixed". Marissa Delory was fabulous, she listened to me, knows what she is doing and now I have a great cut. Highly recommend her.

from CitySearch
.

I used to see Marissa deLory at Juut a couple of years ago & when she left I had a hard time trying to find her, the salon wouldn't give me her info. However I found her & thank GOD. I've been trying out friends' reccomendations while trying to find her which means my hair has looked awful for about a year. Marissa is a cutting specialist(she doesnt do color)and believe me, she knows how to cut. I have thick coarse asain hair that looks soft & light after she's done cutting. I really like that she tells me what will & won't work.While I think Marissa's great, I wasn't so impressed with Atelier. The first time I came in this summer, the first person I saw whas a receptionist with unkept braids and a short skirt. She mumbled hi while reapplying lipstick. How irritating she couldn't be bothered to check me in when I walked in but she sat & stared me down during the entire haircut. As unnerving as that experience was,I decided to give the salon another chance because Marissa is so talented. This time I had color done before my cut. The girl who did my color was nice enough but when I was processing, the whole salon had to listen to her complain to her other client about her boyfriend, another client( what would she say about me?!) & about what she was doing that weekend. She's supposed to be a senior level stylist but she sounded like she was still in high school.

Now I go to another Aveda salon for color and I'd like keep seeing Marissa b/c she's professional & a gifted stylist but both times I've been there, (outside my appointment's with Marissa) I have not had a relaxing experience that makes me think this place might not be worth the price. So I guess if you want a good haircut go see Marissa but don't expect much from the rest of the staff.

1
★★★☆☆

I used to see Marissa deLory at Juut a couple of years ago & when she left I had a hard time trying to find her, the salon wouldn't give me her info. However I found her & thank GOD. I've been trying out friends' reccomendations while trying to find her which means my hair has looked awful for about a year. Marissa is a cutting specialist(she doesnt do color)and believe me, she knows how to cut. I have thick coarse asain hair that looks soft & light after she's done cutting. I really like that she tells me what will & won't work.While I think Marissa's great, I wasn't so impressed with Atelier. The first time I came in this summer, the first person I saw whas a receptionist with unkept braids and a short skirt. She mumbled hi while reapplying lipstick. How irritating she couldn't be bothered to check me in when I walked in but she sat & stared me down during the entire haircut. As unnerving as that experience was,I decided to give the salon another chance because Marissa is so talented. This time I had color done before my cut. The girl who did my color was nice enough but when I was processing, the whole salon had to listen to her complain to her other client about her boyfriend, another client( what would she say about me?!) & about what she was doing that weekend. She's supposed to be a senior level stylist but she sounded like she was still in high school.

Now I go to another Aveda salon for color and I'd like keep seeing Marissa b/c she's professional & a gifted stylist but both times I've been there, (outside my appointment's with Marissa) I have not had a relaxing experience that makes me think this place might not be worth the price. So I guess if you want a good haircut go see Marissa but don't expect much from the rest of the staff.

Pros: Marissa deLory's haircuts and full line of Aveda

Cons: unattentive recptionists and immature staff

from CitySearch
.

When I moved to California 18 months ago I had to find a new hair salon. I tried multiple salons, but did not find anything good until not so long ago when I discovered Atelier Aveda. I had a great experience with Kristen. She did an awesome job to understand what I was looking for. My hair is exactly what I wanted. I also really liked the relaxing atmosphere! This is so different than everywhere else! Its totally worth the price.

2
★★★★★

When I moved to California 18 months ago I had to find a new hair salon. I tried multiple salons, but did not find anything good until not so long ago when I discovered Atelier Aveda. I had a great experience with Kristen. She did an awesome job to understand what I was looking for. My hair is exactly what I wanted. I also really liked the relaxing atmosphere! This is so different than everywhere else! Its totally worth the price.

from CitySearch
.

I always had a lot of skin care conserns, infact i recently started to get acne as an adult. I found Claudia at Aveda about 9months ago, and i have to say that i will never trust anyone else with my skin. From the beginnig she was honest and didnt try to sell me the whole store. I do like their product for basic cleansing, but the biggest difference has been since the facial services. Claudia really knows her stuff!! Infact, if you are looking for a perfectionist she is the one, she loves extractions. Even though my skin may feel a bit sensitive after the service, it is well worth it. Im glad to have Aveda and my esthetician in my life.

2
★★★★★

I always had a lot of skin care conserns, infact i recently started to get acne as an adult. I found Claudia at Aveda about 9months ago, and i have to say that i will never trust anyone else with my skin. From the beginnig she was honest and didnt try to sell me the whole store. I do like their product for basic cleansing, but the biggest difference has been since the facial services. Claudia really knows her stuff!! Infact, if you are looking for a perfectionist she is the one, she loves extractions. Even though my skin may feel a bit sensitive after the service, it is well worth it. Im glad to have Aveda and my esthetician in my life.

Pros: service, knowledge, atmosphere

Cons: noise, parking (evening appts)

from CitySearch
.

I love the Atelier Salon! I found a Dream Team of professionals at Atelier including Jennifer Bradford who does amazing color and cuts, Marissa Delorey who also does amazing cuts and Claudia Lopez who gives A+ facials!

2
★★★★★

I love the Atelier Salon! I found a Dream Team of professionals at Atelier including Jennifer Bradford who does amazing color and cuts, Marissa Delorey who also does amazing cuts and Claudia Lopez who gives A+ facials!

from CitySearch
.

I was a client over a year ago, and because of scheduling, etc I chose to try other salons and stylist in the area.

Well, I'm glad to be back. Nothing can compare to the expertise of all the stylist at Atelier. I have come back, and won't wander away again ;-) I've learned my lesson and now I schedule a couple appointments out to make sure I can schedule the days and time that work for me. Everyone is very friendly, professional, and accommodating. I have been extremely happy with all the services I've had done there, and don't mind paying the little extra.

And how cool is this....they have FREE Wireless connections!!! Great idea!!!

Highly recommeded!!!

2
★★★★★

I was a client over a year ago, and because of scheduling, etc I chose to try other salons and stylist in the area.

Well, I'm glad to be back. Nothing can compare to the expertise of all the stylist at Atelier. I have come back, and won't wander away again ;-) I've learned my lesson and now I schedule a couple appointments out to make sure I can schedule the days and time that work for me. Everyone is very friendly, professional, and accommodating. I have been extremely happy with all the services I've had done there, and don't mind paying the little extra.

And how cool is this....they have FREE Wireless connections!!! Great idea!!!

Highly recommeded!!!

Pros: Great Staff, cutting edge of style, technology and products

Cons: parking can be a problem on busy days

from CitySearch
.

I moved here from out of state a couple years ago and had an awful time finding a stylist I trusted that could deliver beautiful results. After several bad experiences elsewhere, I gave Steve a try and he is amazing! He spent so much time speaking to me about exactly what I wanted and what he believed would work within those parameters. It was quite apparent to me that Steve knew exactly what he was doing just based upon his comments regarding my hair, my face, my look and how much time I want to spend styling my hair daily. He spent a lot of time doing this first cut and he did an amazing job by giving me the best layers, shape, etc..I have had in years. Steve also impressed me because he did not pressure me to buy products--I chose to do so on my own volition. The staff was also very considerate and complimentary about my new cut. I will definitely go back and I plan to have Steve highlight my hair as well in the future. If you are looking for a high quality stylist who can deliver chic, fabulous results...Steve is your man.

2
★★★★★

I moved here from out of state a couple years ago and had an awful time finding a stylist I trusted that could deliver beautiful results. After several bad experiences elsewhere, I gave Steve a try and he is amazing! He spent so much time speaking to me about exactly what I wanted and what he believed would work within those parameters. It was quite apparent to me that Steve knew exactly what he was doing just based upon his comments regarding my hair, my face, my look and how much time I want to spend styling my hair daily. He spent a lot of time doing this first cut and he did an amazing job by giving me the best layers, shape, etc..I have had in years. Steve also impressed me because he did not pressure me to buy products--I chose to do so on my own volition. The staff was also very considerate and complimentary about my new cut. I will definitely go back and I plan to have Steve highlight my hair as well in the future. If you are looking for a high quality stylist who can deliver chic, fabulous results...Steve is your man.

from CitySearch
.

Marissa is awesome. She knows what she is doing and does it really well. My sister was visiting from Chicago and I was so glad that Marissa was able to give her a really cool hair style and was genuine about it. Not fake like a lot of other hairstylists that I have been to. Needless to say, I love her and would definitely recommend it to anyone who wants a good hair cut experience.

2
★★★★★

Marissa is awesome. She knows what she is doing and does it really well. My sister was visiting from Chicago and I was so glad that Marissa was able to give her a really cool hair style and was genuine about it. Not fake like a lot of other hairstylists that I have been to. Needless to say, I love her and would definitely recommend it to anyone who wants a good hair cut experience.

from CitySearch
.

Everyone says how lucky I am to have such great hair... uh, NO. I have the world's greatest hair stylist. I have had so many bad haircuts and stylists sweating over the textured chaos that sits on my head but Marissa goes about cutting/styling it like calm as can be. The quality of her craft is very important to her. Marissa did my hair for my stepsister's wedding & I got more compliments on my hair than hers! Besides her talent, Marissa is just a really cool chick. She's always professional, never flakes and never fake like other stylists I've seen in the past. I always feel beautiful everytime I leave her chair. Atelier is very blessed to have such a gem like Marissa- and so am I!

2
★★★★★

Everyone says how lucky I am to have such great hair... uh, NO. I have the world's greatest hair stylist. I have had so many bad haircuts and stylists sweating over the textured chaos that sits on my head but Marissa goes about cutting/styling it like calm as can be. The quality of her craft is very important to her. Marissa did my hair for my stepsister's wedding & I got more compliments on my hair than hers! Besides her talent, Marissa is just a really cool chick. She's always professional, never flakes and never fake like other stylists I've seen in the past. I always feel beautiful everytime I leave her chair. Atelier is very blessed to have such a gem like Marissa- and so am I!

Pros: Marissa Delory, make up artists, location

Cons: no tipping on cc, parking, small space

from CitySearch
.

iI have gone to the aveda salon twice. Its a great and fast environment, I love the girl who does my hair. I had an appointment on a Monday and for some reason they had to push my appointment back I was ok with that but they said they would leave me a gift when I got to the desk. I get there not only did they not thank me for letting them push my time back there was no gift. I didnt care just thought It was kinda rude.

2
★★★★★

iI have gone to the aveda salon twice. Its a great and fast environment, I love the girl who does my hair. I had an appointment on a Monday and for some reason they had to push my appointment back I was ok with that but they said they would leave me a gift when I got to the desk. I get there not only did they not thank me for letting them push my time back there was no gift. I didnt care just thought It was kinda rude.

Pros: Freindly hair stylist, great cost, great products

from CitySearch
.

I was all excited to visit this "Santana Row" place, and I was truely disappointed! I know the weekends can be busy for business but it's no excuse to be so unfriendly and shift me around in my robe from one person to another. Atleast view your books and see what I scheduled. There was a man just staring at me while I was 1/2 dressed, it was so uncomfortable. Then during my treatment the girl talked about how I NEED all their products because my skin was awful. Are you serious? My skin is far from needing every product, furthermore, I could hear noises and then both girls complained about their jobs! Never Again!!!!

1
★★☆☆☆

I was all excited to visit this "Santana Row" place, and I was truely disappointed! I know the weekends can be busy for business but it's no excuse to be so unfriendly and shift me around in my robe from one person to another. Atleast view your books and see what I scheduled. There was a man just staring at me while I was 1/2 dressed, it was so uncomfortable. Then during my treatment the girl talked about how I NEED all their products because my skin was awful. Are you serious? My skin is far from needing every product, furthermore, I could hear noises and then both girls complained about their jobs! Never Again!!!!

Pros: location

Cons: uncomfortable, rude, expensive

from CitySearch
.

Atelier Aveda is the best salon in terms of having staff who listen and provide excellent service. From the moment you call they are willing to solve your styling needs. At the salon I was greeted by a staff person who set me up with herb tea. I met Steve and discussed what I wanted to achieve. Steve listened, gave feedback and we decided on a direction. It was the best cut, and color that I have ever received. The color was to die for. I have never had a stylist do exactly what I had asked for in terms of amount to cut, and turn problems into beautiful hair. I am moving to Los Angeles and since I have fallen in love with Steve, I will come back from LA.

2
★★★★★

Atelier Aveda is the best salon in terms of having staff who listen and provide excellent service. From the moment you call they are willing to solve your styling needs. At the salon I was greeted by a staff person who set me up with herb tea. I met Steve and discussed what I wanted to achieve. Steve listened, gave feedback and we decided on a direction. It was the best cut, and color that I have ever received. The color was to die for. I have never had a stylist do exactly what I had asked for in terms of amount to cut, and turn problems into beautiful hair. I am moving to Los Angeles and since I have fallen in love with Steve, I will come back from LA.

Pros: Great Staff, Talented Stylists, Nice Atmosphere

from CitySearch
.

I've had several great haircuts in a row with Marissa Demanico! She listens exceptionally well to my ideas, is talented enough to see what will and won't work, and her suggestions are creative enough to allow for multiple styles with the same cut (easy for everyday, alternatives for going out). Great relaxing scalp and hand massages are included, although you may need to ask for them, and the makeup consultation is a nice way to finish out the trip. Stylists make product recommendations but are not pushy. The ambiance is definitely younger and modern, elegant but probably not for everyone.

2
★★★★★

I've had several great haircuts in a row with Marissa Demanico! She listens exceptionally well to my ideas, is talented enough to see what will and won't work, and her suggestions are creative enough to allow for multiple styles with the same cut (easy for everyday, alternatives for going out). Great relaxing scalp and hand massages are included, although you may need to ask for them, and the makeup consultation is a nice way to finish out the trip. Stylists make product recommendations but are not pushy. The ambiance is definitely younger and modern, elegant but probably not for everyone.

Pros: Quality, Staff, Location

Cons: Sometimes crowded, Parking on weekends

from CitySearch
.

I found this place noisy and cramped. Trying to even walk into the hair styling area there were boxes everywhere and girls yelling back and forth about inventory information. My hairdresser was sweet, but slow and the results were disappointing. And at the end I was subjected to a tour of the store detailing every product she used in my hair and would I like to purchase anything today. Sheesh.

1
★★★☆☆

I found this place noisy and cramped. Trying to even walk into the hair styling area there were boxes everywhere and girls yelling back and forth about inventory information. My hairdresser was sweet, but slow and the results were disappointing. And at the end I was subjected to a tour of the store detailing every product she used in my hair and would I like to purchase anything today. Sheesh.

from CitySearch
.

my times at aveda have been good i love the enviroment and the head massages are amazing my tiem there i have been taken care of by kristen she is an excellent hair stylist as well as person she is very warm and caring and i also love the calm nature of everyone in the work place.

2
★★★★☆

my times at aveda have been good i love the enviroment and the head massages are amazing my tiem there i have been taken care of by kristen she is an excellent hair stylist as well as person she is very warm and caring and i also love the calm nature of everyone in the work place.

from CitySearch
.

My experience wasn't as good as the reviews portray at all.

The receptionist isn't all that nice or is she patient with clients. She always seemed to want to rush to hang up on the phone and does not seem to enjoy answering clients' questions! Somewhat rude.

The environment was a bit awkward, and you certainly don't feel like you belong... Staff are nice when you first go in, however, they don't even give a "good-bye" or "see you later" or "have a nice day" after you've paid.

Certainly NOT worth it from my point of view because of the attitude you receive from the staff.

1
★★★☆☆

My experience wasn't as good as the reviews portray at all.

The receptionist isn't all that nice or is she patient with clients. She always seemed to want to rush to hang up on the phone and does not seem to enjoy answering clients' questions! Somewhat rude.

The environment was a bit awkward, and you certainly don't feel like you belong... Staff are nice when you first go in, however, they don't even give a "good-bye" or "see you later" or "have a nice day" after you've paid.

Certainly NOT worth it from my point of view because of the attitude you receive from the staff.

from CitySearch
.

If you're looking for the best place, this is it! After a year of great haircuts and facials, I just had to write a review. They never take me for granted at Atelier. When my favorite stylist isn't available, I am totally comfortable trying another one. They aren't all bent out of shape about it. They have a really tight education school there, so everyone is excellent. They remember my name and everyone is really friendly. It's so relaxing there, and I always leave with an awesome haircut and brow shape. Last time I was in there, the owner was cutting hair for the Cirque de solay, and another stylist was doing one of the acrobats. It's always a cool experience there. It's a little crowded sometimes, but that's because it's the best place to go. As long as I get the best cut around, it's ok with me.

2
★★★★★

If you're looking for the best place, this is it! After a year of great haircuts and facials, I just had to write a review. They never take me for granted at Atelier. When my favorite stylist isn't available, I am totally comfortable trying another one. They aren't all bent out of shape about it. They have a really tight education school there, so everyone is excellent. They remember my name and everyone is really friendly. It's so relaxing there, and I always leave with an awesome haircut and brow shape. Last time I was in there, the owner was cutting hair for the Cirque de solay, and another stylist was doing one of the acrobats. It's always a cool experience there. It's a little crowded sometimes, but that's because it's the best place to go. As long as I get the best cut around, it's ok with me.

Pros: Location, Service, Quality

Cons: busy-book ahead

from CitySearch
.

Whenever I move, it's ALWAYS a daunting challenge to find a stylist I am completely happy with, as I have high standards of precise technique and top-notch customer care over the long haul. Marissa has earned my trust and admiration above any other stylist around San Jose.

Her committment to her profession and continuing education, and her communication skills are a blessing. She listens closely to my concerns and my style goals and explains options and what she will be doing. I was impressed from my first cut around Oct. '05, when she took time to educate me about aspects of hair care that were unique to my situation. Unlike some other stylists, she never calls embarrassing attention to my hair flaws; she exhibits discretion and sensitivity that others can learn from. Marissa is a sweet soul!

2
★★★★★

Whenever I move, it's ALWAYS a daunting challenge to find a stylist I am completely happy with, as I have high standards of precise technique and top-notch customer care over the long haul. Marissa has earned my trust and admiration above any other stylist around San Jose.

Her committment to her profession and continuing education, and her communication skills are a blessing. She listens closely to my concerns and my style goals and explains options and what she will be doing. I was impressed from my first cut around Oct. '05, when she took time to educate me about aspects of hair care that were unique to my situation. Unlike some other stylists, she never calls embarrassing attention to my hair flaws; she exhibits discretion and sensitivity that others can learn from. Marissa is a sweet soul!

Pros: attentive staff, good parking, beautiful location

Cons: not spacious

from CitySearch
.

I love Steve. He has been my stylist for two years and I hope he will continue to be for a very long time to come. He's extremely brilliant and has the most amazing artistic vision. After everytime I see him I'm blown away by the unique color and cut he has produced. The best thing about it is it looks amazing on me and fits my lifestyle and personality. He's a great communicator and has this wonderful ability to translate what I ask for into something magical. I love that about him! I always get lots of compliments on my color and style, and I'm so proud to say that Steve's my stylist. Besides his virtuosic techniques, he's a dear, sweet, caring individual with the most professional presence. He's an awesome person, and a phenomenal artist.

2
★★★★★

I love Steve. He has been my stylist for two years and I hope he will continue to be for a very long time to come. He's extremely brilliant and has the most amazing artistic vision. After everytime I see him I'm blown away by the unique color and cut he has produced. The best thing about it is it looks amazing on me and fits my lifestyle and personality. He's a great communicator and has this wonderful ability to translate what I ask for into something magical. I love that about him! I always get lots of compliments on my color and style, and I'm so proud to say that Steve's my stylist. Besides his virtuosic techniques, he's a dear, sweet, caring individual with the most professional presence. He's an awesome person, and a phenomenal artist.

Pros: Great people, Great products, Great location

from CitySearch
.

I had never gotten a facial before so was apprehensive, especially since I was having some skin problems that I had never experienced & was nervous it would make things worse. Well, I didn't need to be; Claudia explained everything as she went thru each process, & always made sure I was comfortable. She has been so helpful! She is extremely educated in her field & her goal is to make skin healthy! She succeeded :-)! She is a true gem!

2
★★★★★

I had never gotten a facial before so was apprehensive, especially since I was having some skin problems that I had never experienced & was nervous it would make things worse. Well, I didn't need to be; Claudia explained everything as she went thru each process, & always made sure I was comfortable. She has been so helpful! She is extremely educated in her field & her goal is to make skin healthy! She succeeded :-)! She is a true gem!

from CitySearch
.

It took several bad hair styles and proclaimed hairdressers before I found the one. Deborah Parkinson at Atelier Aveda cut, colored and styled my hair just the way I wanted it before I knew I wanted it. Women go into salons all the time with the illusion of a celebrity or magazine style and most of the time it doesn't look the same on us. Deborah told me what would and wouldn't work with my hair and styled it according to what my usual routine would be every morning. Thank you for that. You are refreshing.

2
★★★★★

It took several bad hair styles and proclaimed hairdressers before I found the one. Deborah Parkinson at Atelier Aveda cut, colored and styled my hair just the way I wanted it before I knew I wanted it. Women go into salons all the time with the illusion of a celebrity or magazine style and most of the time it doesn't look the same on us. Deborah told me what would and wouldn't work with my hair and styled it according to what my usual routine would be every morning. Thank you for that. You are refreshing.

Pros: good parking, great atmosphere, employees smiling

from CitySearch
.

everything from the atmosphere to the warm tea to the staff is exceptional at this salon. this is a must try/visit place, you'll see why when you arrive!

2
★★★★★

everything from the atmosphere to the warm tea to the staff is exceptional at this salon. this is a must try/visit place, you'll see why when you arrive!

Pros: friendly staff, great products, great colors/cuts

Cons: parking, booking apts. far out

from CitySearch
.

It's been 2 years now since I've been coming to Atelier Aveda. I know it's really hard to get in, but why would you go somewhere that's not busy. I'm a totally attention hog and when it comes to my hair to make me feel good, this place rocks! I have people stopping me all the time and asking where I get my hair cut and colored and I love it. Amber and Marissa Domino are the best! I always see the manager, chinese with blue hair zipping around (sorry, don't know her name), making sure all the customers are taken care of, she's always in a good mood and laughing. The ladies in front are alwas helpful and very friendly. They've given me the best advice. PS..love AVEDA products! I have the entire store in my house and my friends always come over to see what's new. Try the new Smooth line....the bomb!

2
★★★★★

It's been 2 years now since I've been coming to Atelier Aveda. I know it's really hard to get in, but why would you go somewhere that's not busy. I'm a totally attention hog and when it comes to my hair to make me feel good, this place rocks! I have people stopping me all the time and asking where I get my hair cut and colored and I love it. Amber and Marissa Domino are the best! I always see the manager, chinese with blue hair zipping around (sorry, don't know her name), making sure all the customers are taken care of, she's always in a good mood and laughing. The ladies in front are alwas helpful and very friendly. They've given me the best advice. PS..love AVEDA products! I have the entire store in my house and my friends always come over to see what's new. Try the new Smooth line....the bomb!

Pros: skills, santana row, fun

Cons: parking-not atelier's fault

from CitySearch
.

My stylist is Jennifer B. for both cuts and color. She is superb in both areas. I feel like she really tries to give me a style/color that fits my individual needs. She is very talented and experienced - I usually don't have to say much in order for her to understand what I want. She is also a very smart, interesting, and down-to-earth person, so I always enjoy my visits. The price is higher for her services, as she is one of the top colorists there. I feel that it is worth it, because I like getting my hair just right, rather than saving a couple bucks.

2
★★★★★

My stylist is Jennifer B. for both cuts and color. She is superb in both areas. I feel like she really tries to give me a style/color that fits my individual needs. She is very talented and experienced - I usually don't have to say much in order for her to understand what I want. She is also a very smart, interesting, and down-to-earth person, so I always enjoy my visits. The price is higher for her services, as she is one of the top colorists there. I feel that it is worth it, because I like getting my hair just right, rather than saving a couple bucks.

from CitySearch
.

I went there for the first time, and I was surprised by the friendliness and professionalism of staff. I expected the usual snobbery of high end salons, but there was none. No pressure to buy products, reaxing atmosphere too. Marissa Delory was very nice and gave me great suggestions. Highly recommended!

2
★★★★★

I went there for the first time, and I was surprised by the friendliness and professionalism of staff. I expected the usual snobbery of high end salons, but there was none. No pressure to buy products, reaxing atmosphere too. Marissa Delory was very nice and gave me great suggestions. Highly recommended!

from CitySearch
.

Particular about your stylist? If so, then you simply MUST ask for Marissa DeLory. I've never before been so pleased with a haircut. She listens to her clients, gives valuable input, and her haircuts are outstanding.
The salon is small and tends to be a little crowded, but Marissa is able to work through that without losing her attention to detail. She takes the time necessary (but not too long) to give you a haircut that works! I won't have anyone else cut my hair. Marissa "gets it."
Lisa S.

2
★★★★★

Particular about your stylist? If so, then you simply MUST ask for Marissa DeLory. I've never before been so pleased with a haircut. She listens to her clients, gives valuable input, and her haircuts are outstanding.
The salon is small and tends to be a little crowded, but Marissa is able to work through that without losing her attention to detail. She takes the time necessary (but not too long) to give you a haircut that works! I won't have anyone else cut my hair. Marissa "gets it."
Lisa S.

Pros: great stylist, good colorists

Cons: small work area

from CitySearch
.

I have recently started going to Aveda to get facials. Sandra does a fabulous job. You leave feeling relaxed and vibrant. I now go regularly to keep up the improved condition of my skin.

2
★★★★★

I have recently started going to Aveda to get facials. Sandra does a fabulous job. You leave feeling relaxed and vibrant. I now go regularly to keep up the improved condition of my skin.

from CitySearch
.

that they will let you know where shoji went if you ask. I can't recommend you go to this place, but at least they are honest.

0
★☆☆☆☆

that they will let you know where shoji went if you ask. I can't recommend you go to this place, but at least they are honest.

Pros: none

from CitySearch

Editorial from

In Short
This in-demand Santana Row salon and spa is modern yet welcoming, with palm wood floors, high ceilings, lots of light, and decorated in an uplifting palette of ochres, greens and russets. Owner, educator and…

 

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