Roto-Rooter Plumbing & Water Cleanup

★★★★★
  • 135 South Ave G

    West Seneca, NY 14224

    Map & Directions
  • 716-773-3717

4.8772 57
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Has a team of four at the house during the week of 3/20 - they were prompt, thorough, patient explaing things to me, and neat as a pin. Job was within estimate, and I felt very comfortable with the work done. Thank you!

5
★★★★★

Has a team of four at the house during the week of 3/20 - they were prompt, thorough, patient explaing things to me, and neat as a pin. Job was within estimate, and I felt very comfortable with the work done. Thank you!

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I returned from vacation in Hawaii to a bathtub hot water faucet running pretty much at full force. Called before 8am for service and someone was at my house by 10:15 and the job was complete by 11:15 ... including travel time to have to buy parts.
The serviceman, Bob, was extremely friendly and knowledgable.
If I ever have any plumbing issues again, I will definetly call Roto-Rooters ... Thanks for GREAT service.

4
★★★★☆

I returned from vacation in Hawaii to a bathtub hot water faucet running pretty much at full force. Called before 8am for service and someone was at my house by 10:15 and the job was complete by 11:15 ... including travel time to have to buy parts.
The serviceman, Bob, was extremely friendly and knowledgable.
If I ever have any plumbing issues again, I will definetly call Roto-Rooters ... Thanks for GREAT service.

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Love Roto-Rooter, especially Ed. They are always on time, quick to respond and fix the issue. Ed takes the time to educate you on the issue so you can make informed decisions. Will be using them time and time again!

4
★★★★☆

Love Roto-Rooter, especially Ed. They are always on time, quick to respond and fix the issue. Ed takes the time to educate you on the issue so you can make informed decisions. Will be using them time and time again!

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The so-called plumbers from Roto-Rooter LIED to us and scammed us out of $800 for procedures that were completely unnecessary. Our problem was simply tree roots (we discovered this later from another plumber), yet Roto-Rooter claimed that we needed a new sewer line to the street and wanted to charge us over $3000 to install it! To make matters worse, they damaged the pipes in our basement! Consequently, we had to have another plumber come in to fix this new problem as well as the original problem (i.e., tree roots)! When we tried to discuss the situation with management, they were totally unresponsive. Save your money--look elsewhere for reputable plumbers!!!

1
★☆☆☆☆

The so-called plumbers from Roto-Rooter LIED to us and scammed us out of $800 for procedures that were completely unnecessary. Our problem was simply tree roots (we discovered this later from another plumber), yet Roto-Rooter claimed that we needed a new sewer line to the street and wanted to charge us over $3000 to install it! To make matters worse, they damaged the pipes in our basement! Consequently, we had to have another plumber come in to fix this new problem as well as the original problem (i.e., tree roots)! When we tried to discuss the situation with management, they were totally unresponsive. Save your money--look elsewhere for reputable plumbers!!!

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After fighting with small snakes for a month, I got an estimate from Roto-Rooter and got the job done at the same time by a very able technician named Ed D. The cost was less than 1/3 the flat rate amount quoted by an earlier company, which inspired me to try it myself.
Ed was very accomodating and I'm sure did more than was required.
Roto-Rooter charges only for what is done. No minimum charge.
In my opinion...5 stars, only because I don't see 6.

5
★★★★★

After fighting with small snakes for a month, I got an estimate from Roto-Rooter and got the job done at the same time by a very able technician named Ed D. The cost was less than 1/3 the flat rate amount quoted by an earlier company, which inspired me to try it myself.
Ed was very accomodating and I'm sure did more than was required.
Roto-Rooter charges only for what is done. No minimum charge.
In my opinion...5 stars, only because I don't see 6.

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I had a leaky 2nd floor toilet and water spots & stains on my 1st floor ceiling...called another plumber initially, but remembered a relative who used Roto Rooter all the time. Called Roto Rooter the next day, and Ray #768 was there within the hour...I was told why the problem may have occurred, was offered options, and was given an approximate price. Ray told me what he found and completed the job all within 1-1/2 hours...the other plumber never came! I spent less than I initially thought I would spend. Very pleased with the service I received today!

5
★★★★★

I had a leaky 2nd floor toilet and water spots & stains on my 1st floor ceiling...called another plumber initially, but remembered a relative who used Roto Rooter all the time. Called Roto Rooter the next day, and Ray #768 was there within the hour...I was told why the problem may have occurred, was offered options, and was given an approximate price. Ray told me what he found and completed the job all within 1-1/2 hours...the other plumber never came! I spent less than I initially thought I would spend. Very pleased with the service I received today!

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My basement drain clogged in the evening and I was thinking, this is going to cost me to have someone come out now. I checked the phone book and saw Roto-Rooter was available 24/7 with no extra cost. I gave them a call and was told someone would be there between 7:30pm and 11:30pm, I thought, great it's going to be a late night. 15 minutes later I recieved a call stating someone was on their way. Ray #768 showed up and immediately looked over the situation, started working and my drain was flowing freely. Ray also explained to me why it happened and what I could do in the future to keep the clogging from happening. Great freindly and helpful service.

5
★★★★★

My basement drain clogged in the evening and I was thinking, this is going to cost me to have someone come out now. I checked the phone book and saw Roto-Rooter was available 24/7 with no extra cost. I gave them a call and was told someone would be there between 7:30pm and 11:30pm, I thought, great it's going to be a late night. 15 minutes later I recieved a call stating someone was on their way. Ray #768 showed up and immediately looked over the situation, started working and my drain was flowing freely. Ray also explained to me why it happened and what I could do in the future to keep the clogging from happening. Great freindly and helpful service.

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I haved used them for 20 years. They come anytime day or night. The job is always done right. Andy Myers came last night and it was a pleasure meeting someone that knows what customer service is all about. I am a customer service trainer for a major corporation

5
★★★★★

I haved used them for 20 years. They come anytime day or night. The job is always done right. Andy Myers came last night and it was a pleasure meeting someone that knows what customer service is all about. I am a customer service trainer for a major corporation

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Two plumbers from the West Seneca Roto-Rooter came out to our house yesterday to address some drainage and sewer line issues we were having. They made a few recommendations on things we could do to address the problem, cleaned out our lines and were done in less than an hour. Both gentlemen went above and beyond, and I could not be happier with their service!

5
★★★★★

Two plumbers from the West Seneca Roto-Rooter came out to our house yesterday to address some drainage and sewer line issues we were having. They made a few recommendations on things we could do to address the problem, cleaned out our lines and were done in less than an hour. Both gentlemen went above and beyond, and I could not be happier with their service!

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Roto - Rooter has solved our problems and we are really happy, we have a very long drain going all the way through the house and out to the septic system, its is a straight shot, it needs to either be slanted or a vent put on it, so it dosen't plug up so often, my hat is off to roto- rooter of west seneca

5
★★★★★

Roto - Rooter has solved our problems and we are really happy, we have a very long drain going all the way through the house and out to the septic system, its is a straight shot, it needs to either be slanted or a vent put on it, so it dosen't plug up so often, my hat is off to roto- rooter of west seneca

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Great service! the plumber fixed the problem with swiftness and precision.. I would recommend this west Seneca branch to anyone with plumbomg needs.. My plumber was Andy... Great guy, very professional

5
★★★★★

Great service! the plumber fixed the problem with swiftness and precision.. I would recommend this west Seneca branch to anyone with plumbomg needs.. My plumber was Andy... Great guy, very professional

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We began to see a wet spot in the middle of our side yard, which didn't seem to dry out when the weather was sunny. As time went on the spot became more and more soggy, and I began to suspect broken drainage. As luck would have it, Roto-Rooter plumber from West Seneca was doing work at a neighbor's house. I spoke to them and they quickly diagnosed the problem as broken drainage pipes from our sump pump. We scheduled the work, and they returned on 6/12/11 and completed it quickly. I was very pleased with their efficiency, professionalism, and knowledge. I would recommend them to anyone residing in the Western New York area.

5
★★★★★

We began to see a wet spot in the middle of our side yard, which didn't seem to dry out when the weather was sunny. As time went on the spot became more and more soggy, and I began to suspect broken drainage. As luck would have it, Roto-Rooter plumber from West Seneca was doing work at a neighbor's house. I spoke to them and they quickly diagnosed the problem as broken drainage pipes from our sump pump. We scheduled the work, and they returned on 6/12/11 and completed it quickly. I was very pleased with their efficiency, professionalism, and knowledge. I would recommend them to anyone residing in the Western New York area.

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While enjoying a bottle of Beck's beer yesterday, I was startled by a blood-curdling scream for help from the basement. Sensing that work might be involved, I grabbed another beer and tried to hide. Alas my better half has trained man's best friend to sniff me out in similar situations and he located me within 2 minutes. I had to practically chug my beer before descending to the tombs where she asked, "Are you going to fix this mess, or are you going to call the West Seneca plumber?" Our sewer was backing up through the drain in the floor! Needless to say I know nothing about plumbing to say nothing of carpentry, mechanics, or electricity. So I called Roto-Rooter and a short while later Andy Meyers arrived and resolved the problem expiditiously. Whoever invented modern plumbing was a genius, but thank God for plumbers!

5
★★★★★

While enjoying a bottle of Beck's beer yesterday, I was startled by a blood-curdling scream for help from the basement. Sensing that work might be involved, I grabbed another beer and tried to hide. Alas my better half has trained man's best friend to sniff me out in similar situations and he located me within 2 minutes. I had to practically chug my beer before descending to the tombs where she asked, "Are you going to fix this mess, or are you going to call the West Seneca plumber?" Our sewer was backing up through the drain in the floor! Needless to say I know nothing about plumbing to say nothing of carpentry, mechanics, or electricity. So I called Roto-Rooter and a short while later Andy Meyers arrived and resolved the problem expiditiously. Whoever invented modern plumbing was a genius, but thank God for plumbers!

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Our kitchen sink started to back up and after attempting some of the "usual" home fixes the dishwasher started to back up also. When ever we used the upstairs bathroom, there was water all over our kitchen floor and basement. We needed a plumber and call Roto Rooter. Andy Myers our service technician came out the next day and started trouble shooting the problem immediately. He was very friendly knowledgeable, and professional. In no time, he determined that there was a block in our sewer line under the house. It was a stubborn block and took a while to unplug using the snake. He told me that as part of his service, he would stay (no matter how long) until the blockage was removed. About an hour and a half later, he had it out and the drains were running smooth again.
I would have no trouble contacting Roto Rooter in West Seneca again for any Plumbing needs.

5
★★★★★

Our kitchen sink started to back up and after attempting some of the "usual" home fixes the dishwasher started to back up also. When ever we used the upstairs bathroom, there was water all over our kitchen floor and basement. We needed a plumber and call Roto Rooter. Andy Myers our service technician came out the next day and started trouble shooting the problem immediately. He was very friendly knowledgeable, and professional. In no time, he determined that there was a block in our sewer line under the house. It was a stubborn block and took a while to unplug using the snake. He told me that as part of his service, he would stay (no matter how long) until the blockage was removed. About an hour and a half later, he had it out and the drains were running smooth again.
I would have no trouble contacting Roto Rooter in West Seneca again for any Plumbing needs.

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Having a troubling leak under our bathroom sink, we needed a plumber in West Seneca, NY to resolve the situation. Called Roto Rooter and a short time later, Andy M. arrived.

He was most professional, knowledgeable and most importantly fixed the problem quickly and to our satisfaction.

We asked him about another plumbing issue we were having and he will be back to take care of that.

Do not hesitate to use roto rooter for your plumbing needs.

5
★★★★★

Having a troubling leak under our bathroom sink, we needed a plumber in West Seneca, NY to resolve the situation. Called Roto Rooter and a short time later, Andy M. arrived.

He was most professional, knowledgeable and most importantly fixed the problem quickly and to our satisfaction.

We asked him about another plumbing issue we were having and he will be back to take care of that.

Do not hesitate to use roto rooter for your plumbing needs.

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Having moved into a new for us but old in general home, we expected issues to arise. We didn't expect the bathtub or sewer to back up, but when it did (on a Saturday morning), we called the Roto-Rooter in West Seneca, NY. Andy M., our excellent plumber, arrived quickly, was professional and helpful throughout, and gave us knowledge and advice. He also found a leak in our bathroom, which was a result of shoddy craftsmanship by a previous plumber, and very kindly stayed to help us with that issue as well. Overall, an excellent answer to a horrible situation. THANK YOU!!!

5
★★★★★

Having moved into a new for us but old in general home, we expected issues to arise. We didn't expect the bathtub or sewer to back up, but when it did (on a Saturday morning), we called the Roto-Rooter in West Seneca, NY. Andy M., our excellent plumber, arrived quickly, was professional and helpful throughout, and gave us knowledge and advice. He also found a leak in our bathroom, which was a result of shoddy craftsmanship by a previous plumber, and very kindly stayed to help us with that issue as well. Overall, an excellent answer to a horrible situation. THANK YOU!!!

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Ray did a great job - Invoice #16284826. Badly clogged kitchen sink drain. Snaked it out water is flowing great again. Came promptly after I placed the call.

5
★★★★★

Ray did a great job - Invoice #16284826. Badly clogged kitchen sink drain. Snaked it out water is flowing great again. Came promptly after I placed the call.

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Roto-Rooter Plumbers - May 14, 2011
Needed a plumber ASAP. Couldn't do laundry, run the dishwasher and water was continuing to back up in the basement.
Saw Roto-Rooter at my neighbors house and asked the employee if he could come over after he finished at her house. He came over and knew exactly what needed to be done. After just a few short minutes, I decided to let John do the work.
John was excellent. His knowledge and experience was key. I don't think another independent plumber would of been as thorough as John. He explained everything as he went along, he had a great outgoing personality.
I would definitely recommend Roto-Rooter to my friends and family.

5
★★★★★

Roto-Rooter Plumbers - May 14, 2011
Needed a plumber ASAP. Couldn't do laundry, run the dishwasher and water was continuing to back up in the basement.
Saw Roto-Rooter at my neighbors house and asked the employee if he could come over after he finished at her house. He came over and knew exactly what needed to be done. After just a few short minutes, I decided to let John do the work.
John was excellent. His knowledge and experience was key. I don't think another independent plumber would of been as thorough as John. He explained everything as he went along, he had a great outgoing personality.
I would definitely recommend Roto-Rooter to my friends and family.

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The service was excellent and prompt. I called to get an estimate on plumbing for my basement bathroom. The plumber arrived within a few hours and a courtesy call was initiated. I asked some questions about my estimate and the plumber was so friendly and informative that I decided to go ahead and have him clean out the drain underneath my wash tub in the basement. He made the drain work better and eliminated the grease smell I get when I do wash and explained which kind of new drain cap I should purchase. My estimate will be mailed to me as soon as possible. Thanks for the excellent service from Roto-Rooter in West Seneca, NY. The invoice # is 16261806 technician # 85.

5
★★★★★

The service was excellent and prompt. I called to get an estimate on plumbing for my basement bathroom. The plumber arrived within a few hours and a courtesy call was initiated. I asked some questions about my estimate and the plumber was so friendly and informative that I decided to go ahead and have him clean out the drain underneath my wash tub in the basement. He made the drain work better and eliminated the grease smell I get when I do wash and explained which kind of new drain cap I should purchase. My estimate will be mailed to me as soon as possible. Thanks for the excellent service from Roto-Rooter in West Seneca, NY. The invoice # is 16261806 technician # 85.

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Having no hot water pressure and taking a shower under what amounted to a "trickle" is not a good way to start off your day. So we called the West Seneca Roto-Rooter Plumbers and they promptly came and discovered the problem. The plumber (Bob W.) who came to our house was courteous and extremely professional!! Overall--Roto-Rooter is a great plumber to call when needed! Yay--I'm going to have a nice strong hot shower tomorrow!! Thank you Roto-Rooter!!

5
★★★★★

Having no hot water pressure and taking a shower under what amounted to a "trickle" is not a good way to start off your day. So we called the West Seneca Roto-Rooter Plumbers and they promptly came and discovered the problem. The plumber (Bob W.) who came to our house was courteous and extremely professional!! Overall--Roto-Rooter is a great plumber to call when needed! Yay--I'm going to have a nice strong hot shower tomorrow!! Thank you Roto-Rooter!!

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Professional prompt service vene on a Sunday. Mr Scott Brown provided excellent plumber service in West Seneca NY, it was relatively painless.

5
★★★★★

Professional prompt service vene on a Sunday. Mr Scott Brown provided excellent plumber service in West Seneca NY, it was relatively painless.

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Bob and Andy, plumbers from Roto-Rooter in West Seneca did an excellent job diagnosing and correcting my plumbing problems. I will definitely use them again if the need arises.

5
★★★★★

Bob and Andy, plumbers from Roto-Rooter in West Seneca did an excellent job diagnosing and correcting my plumbing problems. I will definitely use them again if the need arises.

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I needed a plumber so lI called Roto-Rooter of West Seneca.
They showed up promptly and set to work to solve the problem right away.
They were courteous, professional and respectect my property.
I would call them again andrecommend them to my friends in need of their services. Thank you, for a great repair.

JT

5
★★★★★

I needed a plumber so lI called Roto-Rooter of West Seneca.
They showed up promptly and set to work to solve the problem right away.
They were courteous, professional and respectect my property.
I would call them again andrecommend them to my friends in need of their services. Thank you, for a great repair.

JT

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I had my sewer back up on a Sunday night and Roto-Rooter showed up and helped fix my plumbing problem. Thank goodness they were open Sunday night! They did a wonderful job! A great plumber in West Seneca.

5
★★★★★

I had my sewer back up on a Sunday night and Roto-Rooter showed up and helped fix my plumbing problem. Thank goodness they were open Sunday night! They did a wonderful job! A great plumber in West Seneca.

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We have used Roto-Rooter on other occasions to our satisfaction. We needed help with a plumbing problem. We had already purchased a new toilet and needed assistance installing it. They came out. Looked over the situation, installed the toilet and the job was done. Looks Great.
I wouldn't have any problem calling them for assistance or advice

5
★★★★★

We have used Roto-Rooter on other occasions to our satisfaction. We needed help with a plumbing problem. We had already purchased a new toilet and needed assistance installing it. They came out. Looked over the situation, installed the toilet and the job was done. Looks Great.
I wouldn't have any problem calling them for assistance or advice

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I had a plugged toilet and called Roto-Rooter Saturday afternoon. They were very nice and scheduled the call for early Sunday morning. They said the plumber would call a half-hour before arriving, he did and explained what he thought was the problem and what the charge would be. Within one hours, more like 45 minutes, the work was completed and the charge was much less than I expected. He was wonderful. I was told that Roto-Rooter does not charge for calls, but gives and estimate and if you feel it is fair, they will do the work. I was very happy with the outcome and will definitely use Roto-Rooter when I have plumbing needs.

5
★★★★★

I had a plugged toilet and called Roto-Rooter Saturday afternoon. They were very nice and scheduled the call for early Sunday morning. They said the plumber would call a half-hour before arriving, he did and explained what he thought was the problem and what the charge would be. Within one hours, more like 45 minutes, the work was completed and the charge was much less than I expected. He was wonderful. I was told that Roto-Rooter does not charge for calls, but gives and estimate and if you feel it is fair, they will do the work. I was very happy with the outcome and will definitely use Roto-Rooter when I have plumbing needs.

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A frantic call to Roto Rooter at 9PM on a Sunday evening was answered promptly within an hour. The service man was very polite & looked at my water leak problem, provided an estimate and set up appointment for next day. Prompt, Great Service, Polite Employees and to top it off ......The cost was no more than estimated! Kudo's Roto Rooter....You're #1

5
★★★★★

A frantic call to Roto Rooter at 9PM on a Sunday evening was answered promptly within an hour. The service man was very polite & looked at my water leak problem, provided an estimate and set up appointment for next day. Prompt, Great Service, Polite Employees and to top it off ......The cost was no more than estimated! Kudo's Roto Rooter....You're #1

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I love Roto-Rooter! Prices are affordable and never any strings attached! Was so worried was going to cost a fortune and be a huge mess but our technician cleared our toilet quickly and even got the plastic toilet tissue holder back with out taking my toilet apart!!! I was so happy and releived. Thanks so our lovely 3 year old son!! Gotta love em!!! Thanks again for helping us!! our service was a emergency on feb 26th at 11pm.

5
★★★★★

I love Roto-Rooter! Prices are affordable and never any strings attached! Was so worried was going to cost a fortune and be a huge mess but our technician cleared our toilet quickly and even got the plastic toilet tissue holder back with out taking my toilet apart!!! I was so happy and releived. Thanks so our lovely 3 year old son!! Gotta love em!!! Thanks again for helping us!! our service was a emergency on feb 26th at 11pm.

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Fast professional plumber service. Worked his way through the snow and slush to clear our sewer line that had been clogged by tree roots. This is the 3rd time we've had the Roto-Rooter plumbers from West Seneca here and this time we're having them give us an estimate to replace the old clay tile line with a new up-to- date plastic line! Very courteous and efficient plumber, once again. We will call them again!

5
★★★★★

Fast professional plumber service. Worked his way through the snow and slush to clear our sewer line that had been clogged by tree roots. This is the 3rd time we've had the Roto-Rooter plumbers from West Seneca here and this time we're having them give us an estimate to replace the old clay tile line with a new up-to- date plastic line! Very courteous and efficient plumber, once again. We will call them again!

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The technician that Roto-Rooter sent to my house was very knowledgeable andprofessional> he went "the extra mile" to ensure that my problem with the drain was solved, and stayed to make sure everything operated correctly!...Kudos to Roto-Rooter.. I will keep on using the company for all my plumbing needs

5
★★★★★

The technician that Roto-Rooter sent to my house was very knowledgeable andprofessional> he went "the extra mile" to ensure that my problem with the drain was solved, and stayed to make sure everything operated correctly!...Kudos to Roto-Rooter.. I will keep on using the company for all my plumbing needs

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On Feb. 5th--following a Funeral service, a 60 mile drive in bad weather,and then a tenant message that the sewer had backed up seemed like a dream gone bad! I called two plumbers I had used in the past who were not available. I was so relieved when Steve from Roto-Rooter arrived at 4 PM and worked until 7:55 to clear the roots from the cold outside and the basement openings. On the 7th, I was leaving for a meeting, the tenants were at work, and the camera man was very understanding when I told him no one had called me. On 02/10/2011, arrived punctual Albert about 1 PM (I had a call this time). He began his work-- once again it was very cold, windy, and snowing. He went from the outside drain to the town sewer and encountered a large root mass. He tried to snag it, succeeded to break it up, and managed somehow to push it out to the main sewer. Next was the check toward the house--- when he thought he was at the 90 degree turn. Show time had arrived! The sewer was clean to the town sewer and in good condition! But not so going back to the house--as the turn was really a huge mass of roots. The basement became the work area. He managed to snag a root mass that was at least 14 " long and 3.5" wide. Using the camera, he located two smaller masses. While trying to snag one, the power motor went! Albert continued by using the camera, and BY HAND, spun the cable holder until he was able to reach down and pull the mess out. Then he started once again to snag the next--I was amazed with his patience, professionalism, perserverance, and his workmanship! Albert finally left at 5:55 PM with my request that he be willing to return when I needed maintenance work. His work was the best I have had since owning the house. This 77 year old was very happy she got Roto-Rooter and Albert to clean the sewer line/ He willingly answered all my questions and I won't consider anyone else to service my property in the future !

5
★★★★★

On Feb. 5th--following a Funeral service, a 60 mile drive in bad weather,and then a tenant message that the sewer had backed up seemed like a dream gone bad! I called two plumbers I had used in the past who were not available. I was so relieved when Steve from Roto-Rooter arrived at 4 PM and worked until 7:55 to clear the roots from the cold outside and the basement openings. On the 7th, I was leaving for a meeting, the tenants were at work, and the camera man was very understanding when I told him no one had called me. On 02/10/2011, arrived punctual Albert about 1 PM (I had a call this time). He began his work-- once again it was very cold, windy, and snowing. He went from the outside drain to the town sewer and encountered a large root mass. He tried to snag it, succeeded to break it up, and managed somehow to push it out to the main sewer. Next was the check toward the house--- when he thought he was at the 90 degree turn. Show time had arrived! The sewer was clean to the town sewer and in good condition! But not so going back to the house--as the turn was really a huge mass of roots. The basement became the work area. He managed to snag a root mass that was at least 14 " long and 3.5" wide. Using the camera, he located two smaller masses. While trying to snag one, the power motor went! Albert continued by using the camera, and BY HAND, spun the cable holder until he was able to reach down and pull the mess out. Then he started once again to snag the next--I was amazed with his patience, professionalism, perserverance, and his workmanship! Albert finally left at 5:55 PM with my request that he be willing to return when I needed maintenance work. His work was the best I have had since owning the house. This 77 year old was very happy she got Roto-Rooter and Albert to clean the sewer line/ He willingly answered all my questions and I won't consider anyone else to service my property in the future !

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Jonathan was very professional and friendly, even though he had to drag his 200 lb snake machine through two feet of snow! He helped us unclog the main line leading to our septic system which was backing up the whole house. This plumber service out of West Seneca is highly recommended!

5
★★★★★

Jonathan was very professional and friendly, even though he had to drag his 200 lb snake machine through two feet of snow! He helped us unclog the main line leading to our septic system which was backing up the whole house. This plumber service out of West Seneca is highly recommended!

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This is our first time needing a professional plumber since buying our home. I was hesitant to call just any random service company, but after reading many positive reviews about 'Roto-Rooter'; I was willing to give it a shot. From the initial call to the actual job, customer service was top-notch. We have very busy schedules and we needed help fast and were very pleased to be offered times for that same day. My husband & I are very appreciative of Roto-Rooter's knowledge, competence, professionalism and prompt service!!! We're very glad we chose Roto-Rooter Plumbers of West Seneca, NY (Technician for this job: Bob W.)

5
★★★★★

This is our first time needing a professional plumber since buying our home. I was hesitant to call just any random service company, but after reading many positive reviews about 'Roto-Rooter'; I was willing to give it a shot. From the initial call to the actual job, customer service was top-notch. We have very busy schedules and we needed help fast and were very pleased to be offered times for that same day. My husband & I are very appreciative of Roto-Rooter's knowledge, competence, professionalism and prompt service!!! We're very glad we chose Roto-Rooter Plumbers of West Seneca, NY (Technician for this job: Bob W.)

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Plumber from West Seneca office was very professional and did a nice fast job. He snaked my main line multiple times to make sure it was clear and gave me a good tip to help ensure it stays clear.

5
★★★★★

Plumber from West Seneca office was very professional and did a nice fast job. He snaked my main line multiple times to make sure it was clear and gave me a good tip to help ensure it stays clear.

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Excellent service & very trustworthy on all reccomendations & future services. Timely response to initial call.

5
★★★★★

Excellent service & very trustworthy on all reccomendations & future services. Timely response to initial call.

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Roto rooter plumbers from West Seneca NY were terrific, they came promptly, even though it was Saturday, 1.22.11, the man who casme, Scott was very polite and very thorough, did an excellent job ans I would recommend this company to friends and family.

5
★★★★★

Roto rooter plumbers from West Seneca NY were terrific, they came promptly, even though it was Saturday, 1.22.11, the man who casme, Scott was very polite and very thorough, did an excellent job ans I would recommend this company to friends and family.

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I have had a terrible oder emitting from the drain in my bathroom shower drain. Unfortunately I had no idea that is was coming from the drain. My husband I thought mold may be growing behind the tile and/or between our existing tub and bath fitter tub. The thought of MOLD scared us...especially since I was 6 months pregnant when the smell first began. So we went so far as to tear down our existing tile & get a new bath fitter tub. We found no mold & the smell was still evident. Our plumber Bob from the Root-Rooter in West seneca saved the day & diagnosed our problem almost immediately. Turns out we had an uncapped vent in the closet and a drum trap with build up from shampoos etc. that cause this smell over time. An easy fix!!! Thank goodness. Now we can all rest peacefully knowing it's not mold & the best part is I was able to get my bathroom remodeled once my husband heard the world "MOLD" might exist...LOL! Thanks Bob! I would highly recmend Roto-Rooter.

Monica Guzzetta

5
★★★★★

I have had a terrible oder emitting from the drain in my bathroom shower drain. Unfortunately I had no idea that is was coming from the drain. My husband I thought mold may be growing behind the tile and/or between our existing tub and bath fitter tub. The thought of MOLD scared us...especially since I was 6 months pregnant when the smell first began. So we went so far as to tear down our existing tile & get a new bath fitter tub. We found no mold & the smell was still evident. Our plumber Bob from the Root-Rooter in West seneca saved the day & diagnosed our problem almost immediately. Turns out we had an uncapped vent in the closet and a drum trap with build up from shampoos etc. that cause this smell over time. An easy fix!!! Thank goodness. Now we can all rest peacefully knowing it's not mold & the best part is I was able to get my bathroom remodeled once my husband heard the world "MOLD" might exist...LOL! Thanks Bob! I would highly recmend Roto-Rooter.

Monica Guzzetta

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The plumbers Andy and Bob from West Seneca were very helpful, informative, and considerate. I would request them to all the people I know.

5
★★★★★

The plumbers Andy and Bob from West Seneca were very helpful, informative, and considerate. I would request them to all the people I know.

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They were running a little behind but called ahead to let me know. Jonathan came out on his day off and 8pm and stood out in the rain to snake my drain from both ends. He was very thorough and evtremely pleasant. Very happen with the service and will use again. Highly recommended plumber for the West Seneca area.

5
★★★★★

They were running a little behind but called ahead to let me know. Jonathan came out on his day off and 8pm and stood out in the rain to snake my drain from both ends. He was very thorough and evtremely pleasant. Very happen with the service and will use again. Highly recommended plumber for the West Seneca area.

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I made the mistake of contacting a "plumber" from out of the phone book when my toilet was clogged because my 83 year old mother decided to flush a huge piece of roast beef down the toilet rather than throw it in the garbage. After a 2 hour wait I called them back and they promptly informed me that it would be another 2 hours before someone would be able to come out. At that point I cancelled that service and called the Roto-Rooter West Seneca location. I was told by the phone representative that someone would be over within the hour. I have used Roto-Rooter in the past and could have kicked myself for not calling in the first place. The technician was Scott Brown. He was very nice and had the clog cleared in less than 10 minutes!! Roto-Rooter is extremely prompt, very professional and reasonably priced. I will never, ever contact any other plumbing service again.

5
★★★★★

I made the mistake of contacting a "plumber" from out of the phone book when my toilet was clogged because my 83 year old mother decided to flush a huge piece of roast beef down the toilet rather than throw it in the garbage. After a 2 hour wait I called them back and they promptly informed me that it would be another 2 hours before someone would be able to come out. At that point I cancelled that service and called the Roto-Rooter West Seneca location. I was told by the phone representative that someone would be over within the hour. I have used Roto-Rooter in the past and could have kicked myself for not calling in the first place. The technician was Scott Brown. He was very nice and had the clog cleared in less than 10 minutes!! Roto-Rooter is extremely prompt, very professional and reasonably priced. I will never, ever contact any other plumbing service again.

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Lately, our house had a very funky unpleasant odor. I kept blaming it on our poor dog - I thought she had terrible gas! My husband ventured downstairs and discovered that the sewage was backing up into our washtub in our laundry room! I immediately called Roto-Rooters and they responded immediately! Bob the plumber from West seneca, NY came to our house (and despite me making him wait for 10-15 minutes and him having to shovel his way to the sewage line) was as pleasant as could be! He explained the problem, fixed it for a reasonable cost and was done in about two hours! My next plumbing problem will be resolved by Roto-Rooter (let's just hope it's not any time soon)!

5
★★★★★

Lately, our house had a very funky unpleasant odor. I kept blaming it on our poor dog - I thought she had terrible gas! My husband ventured downstairs and discovered that the sewage was backing up into our washtub in our laundry room! I immediately called Roto-Rooters and they responded immediately! Bob the plumber from West seneca, NY came to our house (and despite me making him wait for 10-15 minutes and him having to shovel his way to the sewage line) was as pleasant as could be! He explained the problem, fixed it for a reasonable cost and was done in about two hours! My next plumbing problem will be resolved by Roto-Rooter (let's just hope it's not any time soon)!

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This was our first experience with Roto-Rooter. We could not be more thrilled. The sewer was backing up into the house. They arrived within the time they said they would. Jonathan was extremely friendly and courteous and very professional. Quoted a fair price and did everything he said he would. Would would certainly use Roto-Rooter again and would recommend them to friends and family.

5
★★★★★

This was our first experience with Roto-Rooter. We could not be more thrilled. The sewer was backing up into the house. They arrived within the time they said they would. Jonathan was extremely friendly and courteous and very professional. Quoted a fair price and did everything he said he would. Would would certainly use Roto-Rooter again and would recommend them to friends and family.

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Arrived very quickly. The technician was knowledgeable and professional. Completely took care of the problem...Would definitely call again!

5
★★★★★

Arrived very quickly. The technician was knowledgeable and professional. Completely took care of the problem...Would definitely call again!

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We needed a plumber in a hurry due to a backed up basement tub train, and we called Roto-Rooter of West Seneca who were prompt, clean, courteous and efficient.

5
★★★★★

We needed a plumber in a hurry due to a backed up basement tub train, and we called Roto-Rooter of West Seneca who were prompt, clean, courteous and efficient.

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Roto rooter plumber's of west seneca provided us with service within the hour and we live out in the southtowns. service was prompt, friendly, the estimate was reasonable and accurate upon services rendered. Thanks rotorooter guy. Amanda Dinse

5
★★★★★

Roto rooter plumber's of west seneca provided us with service within the hour and we live out in the southtowns. service was prompt, friendly, the estimate was reasonable and accurate upon services rendered. Thanks rotorooter guy. Amanda Dinse

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On 10/21/10 I telephoned Plumber/West Seneca for service. At my house within 2 hours. Excellent serivce. Plumber familiar with area and its problems. Very knowledgeable and informative.

5
★★★★★

On 10/21/10 I telephoned Plumber/West Seneca for service. At my house within 2 hours. Excellent serivce. Plumber familiar with area and its problems. Very knowledgeable and informative.

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We called Roto-Rooter to assist with a clogged disposal and a leaky pipe.The technician was very professional, polite and helpful. We enjoy the advice he willingly gave us to assist us in preventing any further problems.

4
★★★★☆

We called Roto-Rooter to assist with a clogged disposal and a leaky pipe.The technician was very professional, polite and helpful. We enjoy the advice he willingly gave us to assist us in preventing any further problems.

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I couldn't be happier with my Roto-rooter experience. This is the 2nd time recently we've had to have them come out and Jim did an awesome job both times. He gave me different options along with his professional opinion. He got right to work getting the parts needed and now my shower looks great - like new! I will DEFINITELY be using them for all of my future plumbing needs!!! (West Seneca, plumbers)

5
★★★★★

I couldn't be happier with my Roto-rooter experience. This is the 2nd time recently we've had to have them come out and Jim did an awesome job both times. He gave me different options along with his professional opinion. He got right to work getting the parts needed and now my shower looks great - like new! I will DEFINITELY be using them for all of my future plumbing needs!!! (West Seneca, plumbers)

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My name is Suzanne Sheehan and I had the pleasure of working with two of your employees on Sunday, July 25th - Rino & Scott. They were very prompt, courteous and professional and together with Rino 'the comedian' immediately put me at ease. They had to replace my hot water tank and because I felt so comfortable with them, I am having them come back to replum my home in two weeks. What was even more ironic was that Rick, the owner, was on Undercover Boss later that night which I'm sure was a good omen.

5
★★★★★

My name is Suzanne Sheehan and I had the pleasure of working with two of your employees on Sunday, July 25th - Rino & Scott. They were very prompt, courteous and professional and together with Rino 'the comedian' immediately put me at ease. They had to replace my hot water tank and because I felt so comfortable with them, I am having them come back to replum my home in two weeks. What was even more ironic was that Rick, the owner, was on Undercover Boss later that night which I'm sure was a good omen.

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My kitchen sink and disposal were clogged and there was a leak in my sump pump. A very polite and knowledgable young man showed up within 1 hour of my emergency call and fixed my problem. Overall, very satisfied!

5
★★★★★

My kitchen sink and disposal were clogged and there was a leak in my sump pump. A very polite and knowledgable young man showed up within 1 hour of my emergency call and fixed my problem. Overall, very satisfied!

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Message from Roto-Rooter Plumbing & Water Cleanup

Whether youÂ're experiencing a plumbing emergency, or something as simple as a leaky faucet or running toilet, Roto-Rooter can help you get it fixed quickly. Roto-RooterÂ's expert plumbers in Philadelphia are standing by 24/7, and offer honest estimates and a high level of customer service. ThereÂ's a reason Roto-Rooter has been the trusted name in plumbing for nearly 80 years.Call one of our friendly and trained customer service representatives—theyÂ'll be happy to schedule your service.. |Pipe Relining|Garbage Disposer Repair|Bathroom Plumbing Solutions|Line and leak detection|Kitchen plumbing jobs|Sink plumbing|Water Heaters|Sump Pumps|Residential Plumbing|Commercial Plumbing|Pipe Bursting|Complete Plumbing Repair|Video Camera Pipe Inspections|Trenchless Sewer Line Repair and Replacement|Faucet Replacement|24-Hour Plumbing Service|toilet repair / replacement|backflow certification and repairs|water supply line replacement / repair|dishwashers and ice maker water lines. Emergency service is our specialty.

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