Holiday Inn Express & Suites Youngstown N (Warren/Niles)

★☆☆☆☆
  • 135 Highland Terrace Blvd.

    Warren, OH 44484

    Map & Directions
  • 330-544-8807

About Holiday Inn Express & Suites Youngstown N (Warren/Niles)

Categories
  • Hotels & Motels
  • Wedding Sites
  • Meeting Facilities
Details
  • Hotel Dining
  • Hotel Pool
  • Fitness Center
  • Meeting Facilities
  • Online Reservations
  • Pet-Friendly
  • Private Bath
  • Room Service
Hours
M-Su 24hr
Year Established
  • 1946
Payment Options
  • American Express
  • Cash
  • MasterCard
  • Visa
Languages
  • English

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Holiday Inn Express Lordstown-Newton Falls/Warren

4185 State Route 5 Newton Falls, OH

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I had made a habit of staying at this hotel for a while, and was emailed a survey to fill out after my stay. I included in the survey that I had been given a queen bed when I had requested a king if possible, which I thought would be likely since the hotel was almost empty. I wasn't upset about it, but because they had sent the survey, I put it in there. \r\n\r\nThe manager contacted me apologizing, saying that no king beds were available at the time. I responded that I thought it was strange that none were available given the emptiness at the hotel (there were maybe 5 cars in the parking lot). Ultimately she responded that a different hotel might better suit my needs. This was in February of 2009. \r\n\r\nFast forward to December 2009, I was in the area again and had booked a room, because we do like the hotel. When I arrived, the manager greeted me, saying that she had tried to call me (on my home phone), but she had canceled my reservation. I had just driven 6 hours from Virginia. She told me to leave, and I had to find another hotel that night. \r\n\r\nThe hotel itself is fine, but be sure to never fill out their survey with a less than glowing review. Constructive criticism is not appreciated nor tolerated.

0
★☆☆☆☆

I had made a habit of staying at this hotel for a while, and was emailed a survey to fill out after my stay. I included in the survey that I had been given a queen bed when I had requested a king if possible, which I thought would be likely since the hotel was almost empty. I wasn't upset about it, but because they had sent the survey, I put it in there. \r\n\r\nThe manager contacted me apologizing, saying that no king beds were available at the time. I responded that I thought it was strange that none were available given the emptiness at the hotel (there were maybe 5 cars in the parking lot). Ultimately she responded that a different hotel might better suit my needs. This was in February of 2009. \r\n\r\nFast forward to December 2009, I was in the area again and had booked a room, because we do like the hotel. When I arrived, the manager greeted me, saying that she had tried to call me (on my home phone), but she had canceled my reservation. I had just driven 6 hours from Virginia. She told me to leave, and I had to find another hotel that night. \r\n\r\nThe hotel itself is fine, but be sure to never fill out their survey with a less than glowing review. Constructive criticism is not appreciated nor tolerated.

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