Bresnan Communications

★☆☆☆☆
Digital Cable, High-Speed Internet & Digital Phone - get all 3 & Save!

Computer & Internet Services

Computer & Internet Services
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Bresnan Communications has a monopoly on high speed internet in this area. If there were any other options available, I would jump at them. Their customer service is highly unsatisfactory and recently (since summer of 2009) I have noticed a considerable decrease in their speeds. I pay an extra amount a month for their SpeedPlus package for increased internet speeds and it is basically a waste of money. The only resolution customer service ever seems to be able to offer is a refund of charges. The fact of the matter is that I would be perfectly happy to pay full price for internet service if it worked the way it was promised to work. Apples to apples, Bresnan is rotten.

1
★☆☆☆☆

Bresnan Communications has a monopoly on high speed internet in this area. If there were any other options available, I would jump at them. Their customer service is highly unsatisfactory and recently (since summer of 2009) I have noticed a considerable decrease in their speeds. I pay an extra amount a month for their SpeedPlus package for increased internet speeds and it is basically a waste of money. The only resolution customer service ever seems to be able to offer is a refund of charges. The fact of the matter is that I would be perfectly happy to pay full price for internet service if it worked the way it was promised to work. Apples to apples, Bresnan is rotten.

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