Excalibur Hotel & Casino

If I'm staying somewhere in Vegas it won't be this place. I can see where it would be good for families, but your better off staying next door at the Luxor. I stay here for a few hours on my last nigt in Vegas because the room was cheap and didn't need to do anything but walk next door from the Luxor where I stayed the first four nights of my most recent trip and I don't even think my bags liked staying in the room, lol. Like I said would be a good place for a family with its free puppet shows and goofy decor

This isn't one of the nicer hotels located on the strip. I'm not really fond of the rooms, which were decent, but not that nice. The casino below was ok, but overall, this isn't one of the nicest experiences. I also suffered from a lot of construction related noise and vibration in the room, but at least it was during the day so it was more tolerable. If you can get a good price, it's worth it, but otherwise, look elsewhere.

This stay was a special event "First Time to Vegas, 50th Birthday party". However, I was NOT notified of any renovation to the building UNTIL I arrived. I was assured that I would not be disturbed, however, I could switch rooms. At SIX AM the next morning, I learned that the renovation was directly above us. My guest and I played "NAME THAT POWER TOOL" until nine in the morning. I called to switch rooms for the next evening as there was no way we could sleep through this racket again. I was told there were no rooms available! After requesting a manager I was eventually moved fifth floor, same tower. No comps were offered nor apologies rendered for this inconvenience, I demanded a discount (hardly worth the headache) off the first night in the room. I had a delivery ordered to the room. It did not shown up as requested upon our arrival (confirmed by staff). I made the trip downstairs to investigate. I spotted the gift, a $100 custom cookie basket, cookiesbydesign. com, behind the desk FULLY IN TACT. I spoke to the person at the desk and said I would like to receive it myself in person as they did not deliver upstairs as promised. She refused & rudely said, "We can't just give stuff out you know! I requested the delivery brought up. The cookie basket arrived upstairs promptly with two of the items broken in half! I was horrified! This was supposed to be a present, now broken in shambles due to careless staff! Again, my complaint was brushed off by a manager on staff explaining to me that "There was NO WAY to KNOW whether or not this package was in this state upon delivery." *SHOCK* I had just been closer then five feet to the item five minutes earlier! On a final note, room service trays were left in the halls for two days with leftover meat on the trays beginning to STINK on MULTIPLE FLOORS!!! This is unsanitary and outrageous! AVOID! In my opinion most smoky/dirty casino in VEGAS!

This was a nightmare. Huge place. We were promised a room with king size bed instead we were sent to the very last room in the end of the hallway across from housekeeping room with two queens. The room was dark - the light from the lamps was not enough even to read the map. Construction started about 730 am the following day beneath our window and I regretted that I had that free drink in the casino. Another surprise was in the bathroom - every time anyone flushed a toilet in the tower you could hear it in your room, imagine how many times you can hear it in the morning when you are trying to sleep!!!! There was no tub - even though there was enough space for it. The shower was al least 60 inches long - that was odd. Plus!!!! The smell of smoke following you everywhere - your clothes are soaked with this terrible smell when you come back to the room from the lobby. Not to mention an army of "real estate agent" who are jumping on you from every corner trying to trick you to by non-sense timeshare promising free vacations and tickets. People, even if you will stay there because it's cheap - don't let them offer you any free stuff - you are about to face the most shameful day of your life. DON"T DO IT. It'S NOT WORTH IT.

This hotel casino had so much to offer. Great food, great music. Our accomodations were comfortable and quick maid service when we needed anything. Check in seemed to be a challenge but once that was done, our stay there was relaxing and wonderful.