THe food here is nothing short of amazing. It's so delicious you can't believe it. I used to order in here when I worked at an investment bank on the east side. So yummy. It's a bit fancy and a bit pricey, especially for chinese food, but you haven't had chinese food like this before. It's great!
This is my all time favorite place for BEİJİNG duck. I've been coming here for years and yes sometimes I wait like an idiot for the damn BEİJİNG duck. No other place in NY makes it better. It tastes o so very good with the plum sauce. I always ask for extras and they usually just give you this one tiny container. O wells better than nothing. I think I can really sit and eat the whole duck myself.
Eat it while its still warm its the freaking best. . O my I'm getting hungry. I cant wait anymore.
For a gourmet restaurant I was not overly impressed with the quality of the food. My main course was served on the cold side as was the appetizer. Maybe this particular restaurant decided to serve sub par meals for restaurant week or old left overs. I certainly felt like I was having left overs. I could have gotten this meal for $15 at my neighborhood Chinese restaurant. The seafood rice was horrible. It had a strange/fishy smell and was served over cooked, more like seafood goo. The meal I ordered (so unimpressive I can't even remember the name) consisted of pan fried noodles absolutely drowned in overpowering brown sauce. The chicken was barely cooked. Try another restaurant if you're looking for high class gourmet Chinese food or better yet, just order take out and save yourself $75. Unless of course you want four or five servers hovering around your table when you eat.
Pros: The decore is nice
Cons: Staff is overly attentive. Food is sub par. Price is too high. Low ceilings made me feel like I was eating in the basement.
I've been to this restaurant twice, once with a party of four and once with a party of 12. The service is excellent and the food is delicious. I especially like how they plate the food. I recommend it for a date or a large group.
Pros: Food, Service
I LOVE this place!!! I go all the time - the decor is very professional and the service is always great. I have been there for business meetings and when on dates and they never disappoint me. I love their lunch special menu - it is reasonably priced and they have loads of great choices. Try the scallop appetizer on the lunch menu - it is AMAZING. This restaurant remains one of my favorite in NY City.
Pros: the scallops and the duck
Cons: small appetizer portions
What a disappointing experience.
Shun Lee Palace was over half empty the night we visited for the first (and last) time - it was not a busy night. Still, we were given the table next to the front door and adjacent to a noisy waiter station. I very politely complained about the table, and they refused to move us.
We were dressed more properly than 90% of the other people in the restaurant and we were respectful of the staff in every way, yet we still had the worst table and the worst service in the restaurant.
Waiters did not refill our tea or water, and we had to hunt down a manager to finally get a check when it was time to leave.
The decor was tacky and the food was strictly average. This was a crime given the premium pricing of the restaurant.
There are other high-end Chinese restaurants with perfect service and spectacular food in the neighborhood - one is only a few blocks away from Shun Lee Palace, and that's where we will be going next time. We won't be back here again.
Pros: The pressed duck was the best thing we ate, but that's not saying much.
Cons: Extremely poor service
This restaurant is one of a kind. The service is table-side, kind of an old-school style that you don't see much of anymore. The staff is so attentive, the second you have sipped your last sip of water they are on you like 'white on rice', so to speak. The food is outstanding. Good, clean, chinese food. NOt greasy...very fresh, and served in that old school silverware.. like you are literally, in a palace. The white table cloths and the decor are a nice touch and make the restaurant fancy so you mind a bit less paying such a high price for what is really just some great chinese food. It makes for a great family special occasion dinner...and its one of those restaurants where people are still a bit formal which is nice, and you will see the men wearing jackets. Yes, its pricey but if you get the duck, you will be talking about it for a month.
Pros: Excellent Service, WOnderful FOod
Cons: A bit Pricey
The food is just like anything you can find in a take-out restaurnat around the corner in a suburban town. Nothing special for the big name. Too pricey for the quality and not enough attention given to the customer.
"Superb"again i voted Shun Lee Palace as my best Chinese restaurant in New York City.a wonton soup,dumpling,it all make fresh...A beautiful decor diing room,All staff are well known all the dishers,how many authentic Chinese restaurant in Manhattan??But for sure Shun Lee Palace are one o them.
If you like to had great Chinese food in Manhattan,Not many Chinese restaurant like SHUN LEE PALACE in Manhattan,just think,how many restaurant in City still open since 1970??A Chinese restaurant had won 3 straight AOL city best.It must be the BEST then.Beijing Duck are the best in City.
I JUST placed an order from Shun Lee Palace this afternoon and the delivery service was TERRIBLE. I received a call from the delivery person stating they were in the lobby of my building. When I got there, he was nowhere to be found. I asked every single delivery person in the lobby if they were from Shun Lee and they all said "no." So, I went back to my office on the 35th floor. As soon as I get to my desk, I find 4 voicemails from the delivery person. I make my way back downstairs and lo and behold AGAIN he is nowhere to be found. When I ask the security desk if they have seen this "mysterious" Shun Lee delivery person, they say "no." AGAIN, I make my way back upstairs. At this point, I am extremely aggravated. I call the restaurant to inform them of the situation and they angrily tell me that it is my fault I missed the delivery. Apparently the delivery person was waiting for 15 minutes and I never showed up. How could that possible be when I went downstairs after receiving the first phone call and then again after receiving his voicemails?! They refused to cancel my order and insisted that I go back down to the lobby because the delivery person would be back in five minutes. As if the situation wasn't bad enough, when I finally met the "phantom" delivery person he was EXTREMELY RUDE. He pretty much GLARED at me during the entire transaction and then took the liberty of tipping himself with MY money! At this point, I was so angry I just wanted to walk away...with or without my money. I will NEVER order from Shun Lee Palace AGAIN!
Pros: good food
Cons: terrible delivery and take out service
The service here is impeccable. Attentive waiters/waitresses. Menu is overpriced, and the food isn't anything special. This restaurant is a tourists target. I tried it once, and once is already enough for me.
Pros: service, location
This place was so-so for me. The food was nithing spectacular and I truly felt as if I were paying not for the food but for the decor which is beautiful.
Where else would you go for dinner on Christmas? Shun Lee has been serving creative Chinese food in a deluxe dining room for 30 years--they must be doing something right! The experience was heightened by attentive waitstaff in formal uniforms, authentic ivory chopsticks, real silverware replaced often, artfully carved vegetables and fruits in animal and bird shapes, a gregarious and happy mixed group of diners from shopping moms with polite children to beaming lovers at corner tables. Food also impresses (especially Peking duck and, believe it or not, their Tiramisu dessert!)
Pros: unconventional food, formal waitstaff, nice decor
Cons: hard to find
Our experience was nothing impressive. The food was generally good but not great. You can find better for less money. The portion sizes were too small (4 bite-sized, chewy shrimp for 16 dollars). The service wasn't terrible, but wasn't very good either. After eating, we sat for 20-30 minutes without a single waiter coming to us. Some are impressed with the presentation of the food, but it too was common. After the meal, we received 3 cheap fortune cookies, with the plastic wrappers still on...a classy thing indeed. As a finishing touch, the one bathroom stall was occupied for too long by an employee. If it seems like I'm nit-picking, it's only because I want to make it clear that this is an ordinary establishment, and that its reputation is not currently well-deserved.
I visited this restaurant for lunch. The decor is beautiful. The service is very effective, but not "fawning" as some reviewers have described, and I am glad it's not. The food is very good, from the dumplings to the beef and lobster. I am told the alligator entree is not good at all. However, I enjoyed everything I had. Apparently, the apple pie is out of this world. This is certainly some of the best Chinese food I've had. Of course, it's also the most expensive Chinese food I've had. Despite enjoying the experience, I won't normally come here unless I am on an expense account or I want to impress someone.
Pros: Food, Decor, Service
I have been to Shun Lee West and was excited to try the east side location. We were sorely disappointed. The staff had attitude, were slow to take our orders and we and the tables surrounding us each waited 30 min. to get our checks. Adding to our frustration was the exceptional service that regular patrons were receiving.
Aside from the service, the food was OK. The soft shell crab was good, but not spectacular, the fried dumplings had obviously been frozen and thawed and were not reheated properly. Our entrees were the best part of the experience - the Grand Marnier prawns were very good and the sea bass was cooked perfectly with a nice sauce. For dessert the almond tofu was nice.
For the high prices, we expected better service and more interesting dishes.
Pros: Decor is pretty, Good for groups
Cons: Bad service, High prices
I don't know if the people who have written some of thesereviews have ever dined out before?! Someone called the food 'not unique'. Most of the dishes on the menu are not served anywhere else,and those that are where served first at Shun Lee. The sauces are divine and the quality is near perfect. HIGHLY RECOMMENDED!
Pros: Food, Sauces, Atmosphere
Prices are through the moon for the chintzy portions. A sea scallop appetizer is $15.00 and consists of 2 scallops horizontally sliced to look like 4.
The quality of the food is lousy and most of it was greasy.
The service was snooty and spotty at best. Rude at worst.
This may have been a classy place 2 decades ago, but for my money I'd rather go to a greasy spoon in Chinatown and be treated well.
Cons: , tiny, tiny portions, terrible service
The elegant décor of this restaurant makes it a great place to impress clients. Unfortunately, the hopelessly average food leaves everyone disappointed.
Pros: Elegant Dining Room
The decor is beautiful, a nice blend of tradition with contemporary style. The full choice menu covers traditionally found dishes to ecclectic dishes. The presentation is extraordinary, and the food is better. All worth a sampling. I wish I could have everything in one sitting. The service is great. Knowledgable and attentive wait staff.
A little loud, needs music.
Cons: No Music
I was just reading all the poor reviews about Shun Lees and oddly my experience was completely opposite. The staff was attentive and amazing and the food was delicious. I felt like we were being completely taken care of and pampered. I couldn't find one thing to complain about. We did dine early in the week so perhaps weekends the staff isnt as personal or something. My office is around the corner so many times we will order take out late night from them and that is even amazing. I recommend the hack chicken appetizer and the duck entree - delicious.
I saw some of the past reviews... KIller...I went there last night for a corporate dinner. Our captain was fantastic! She reccomended all fabulous dishes. The lbster XO was great as well as the peking duck. Definately try the soft shell crabs as an appetizer. The prices are a little high but , for authentic food, its well worth it.
Let's just say, the Peking duck is extraordinary. The service is extraordinary. This is some of the best, most authentic Asian food I have ever had...I highly recommend it, should you have the means.
Wonderful Restaurant, go to Din Sum (spelling) side of retaurant.
Shun Lee Palace must cater themselves to the food critics because I certainly can attest that the service isn't for the people of the town. I've lived in Manhattan most of my life, but I felt I got better treatment from Big Wong's than I did here. The hostess was rude, my waiter was even worse and by the time I finally ordered and got my food, it was lukewarm. When the check came, I was actually happy to pay the bill. If I spent $50 to learn a costly lesson, so be it. I will not be coming back again.
Cons: boorish staff, lukewarm food, nothing special
this restaurant used to be 1 of my favorites, but over the years, has gone downhill. the food isn't unique or satisfying to be unreservely honest, prices have increased (it's not like it was mid-priced to begin with), AND somehow Shun Lee has managed to hire an even more snobbish staff. save your money (and your appetite) and go elsewhere.
Cons: snotty service, small portions, high-end prices
A DISSAPOINTMENT. The snobby wait staff have no idea that getting water or tea should not take longer than 45 minutes. I ordered the roast duck and I was given duck with onions, a platter of 95% onions with 2 pieces of duck meat mind you. Portions are tiny and not unique. The dishes are are aim at people who can't tell distinguish authenticity...an insult a New Yorkers everywhere! Oh, don't expect to get your tea or water refilled for under 30 minutes...they took my tea kettle and never came back. The environment was an air of snob or snob wannabes. Good food is to satisfy your taste buds, good environment is to satisfy your comfort, and good money spend to satsify the entire value of your meal.. Shun Lee satisfy none but the feeling of being cheated of a good meal.
Cons: things that matter
Confucius should have said, "Better a humble home with hearty food than palace with a hollow menu. " There's Oscar De La Renta china but the proof is always in the food that goes on top of it. I had dinner here per the invitation of a friend who works in the area. The food is okay tasting but what a let down for such a chi-chi establishment. I've had better meals in little less known places in Chinatown that makes you swoon for its real authentic cuisine. What you get is a dressed up version of food that you can make yourself and the carved animals out of veggies is small consolation that you ponied up serious moolah for a less than satisfying meal. I had to grab a hotdog on the corner when we left the palace.
Pros: Elegant Setting, Great Presentation
Cons: Indifferent Service, Meager Portions, Expensive
It lives on its past reputation and the owners friendship with influential food writers. I find the quality uneven quality and the staff indifferent except when pushing uninteresting but expensive dishes. I eat there with fans of the restaurant who order the same dishes they've ordered for ten years. I think the interior, while baroque for a Chinese restaurant, is passe. I really think people rave about the food to justify the cost.
the food was good but there are better places to get good chinese food for less.....beware of all duck dishes except for the peking duck....did anyone try the beggar's chicken?
food here sucks. too americanized and not subtle and exquisite as chinese food should be.
The food... Delicious.
The service... Prompt and Friendly.
Nice atmosphere... good for groups.
So yummy! And they have funny little monkeys flying near the bar...don't worry, they aren't real.
the restaurant was overpriced and generic. there was nothing that made it cost that much. my duck was burned and for 50+ dollars i want a nice peking duck not a charcol bird.
Cons: expensive, overated, snobbish
Far and away the finest Chinese food in the city. We try not to order the same things all the time but your favorites become your favorites. Beijing Duck, crispy and juicy, shrimp balls that make your heart sing (and clog up!) and a wonderful fried fish. Beware the dumplings unless you are in the cafe for dim sum...they can be disappointing.
Pros: amazing food
Cons: service is abrupt, decor, or lack
It's certainly expensive for Chinese food, and even expensive compared to all restaurants (a recent dinner for 3 cost only $20 less than a comparable recent dinner at Union Sq. Cafe), but it is well worth it for a special splurge. Forget your preconceptions about Chinese fast food and enjoy one of the greatest cuisines on earth.
Pros: Quality, Service
Always top notch at this east side stop!!! Ever since I started eating here I have never been dissapointed. It is by far one of the best chinese in town. Service is great too.
The duck is worth a trip to midtown. Service is nice, though they don't need to sell other menu items like its a used car joint. Seating is comfortable.
Shun Lee has one the best duck! Ever since I started eating here I have never been dissapointed. It is by far the best chinese in town. Service is great too.
I've been going here for years and everytime, is a winner. Hats off to the brillant directions of owner Michael Tong and his staff. You always get just what you want if not more from them. (And the NY food critics seem to agree!)
Pros: parking nextdoor, beautiful setting
I don't know that last time I've had such rude service! My boyfriend and I wanted a romantic evening; we sat in stunned silence at the service. The food was not great and the waitstaff ARGUED with us! My collegues often order delivery. The food was good, but last evening the woman ordertaker, no matter how many times I said it (and it was plenty) still could not get my order right. Instead of making it right, they said I didn't order right?!? Customer service is not about arguing, it's making the experience pleasant and CORRECT THE FIRST TIME!
Cons: overpriced, horrible service