I went there for dinner with a friend. To me Crema just came off as just another NY restaurant that tries too hard: all pomp and circumstance. Examples: a $24 vegetarian plate (50cents worth of corn and beans, $20 for the over-sized china); $22 for chicken flautas ($4 of chicken, $18 worth of grease and salt); $8 for couple of dribbles of soup in a big bowl. I'm used to inflated city prices--but I expect a little more flavor.
The waitstaff was polite, though not completely knowledgeable.
Is it absolutely horrible? No. But it doesn't mean its worth another visit. I think I was let down because I was expecting more based on some of the positive reviews. Try Pompano instead.
Pros: Non-sour mix margaritas, different tequila choices
Cons: Little flavor, big prices, little tables, big plates