Crown Mercedes-Benz Dublin

★★★★★
  • 6500 Perimeter Loop Road,

    Dublin, OH 43017

    Map & Directions
  • 888-854-8278

About Crown Mercedes-Benz Dublin

Categories
  • New Car Dealers
  • Used Car Dealers
  • Auto Parts & Accessories
  • Automotive Repair
Details
  • Mercedes-Benz
Hours
Monday: 09:00 AM - 07:00 PM
Tuesday: 09:00 AM - 07:00 PM
Wednesday: 09:00 AM - 07:00 PM
Thursday: 09:00 AM - 07:00 PM
Friday: 09:00 AM - 06:00 PM
Saturday: 09:00 AM - 05:00 PM
Sunday: Closed

Automotive

Automotive
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I am very satisfied with the service I received with Todd Johnson at Crown. Todd was kind, personable, and very thorough in explaining the scheduled service. I was amazed how quick my car was done. Crown will continue to be my first choice for service.

5
★★★★★

I am very satisfied with the service I received with Todd Johnson at Crown. Todd was kind, personable, and very thorough in explaining the scheduled service. I was amazed how quick my car was done. Crown will continue to be my first choice for service.

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I am very satisfied with my recent service visit to Crown Mercedes-Benz Dublin! Shengqian Saguisi took full ownership of my issue and problem. He is very responsible and helped me solving all my car problems patiently. I glad to had the service with him.

5
★★★★★

I am very satisfied with my recent service visit to Crown Mercedes-Benz Dublin! Shengqian Saguisi took full ownership of my issue and problem. He is very responsible and helped me solving all my car problems patiently. I glad to had the service with him.

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Recently bought an ML350 from Andrew Ruck. His service is superb. We had looked at a few other cars, but Andrew's service in the end helped us make up our minds to buy ML350 from Crown. He is truly excellent. I would recommend Andew and Crown for anyone who is interested in buying Mercedes.

5
★★★★★

Recently bought an ML350 from Andrew Ruck. His service is superb. We had looked at a few other cars, but Andrew's service in the end helped us make up our minds to buy ML350 from Crown. He is truly excellent. I would recommend Andew and Crown for anyone who is interested in buying Mercedes.

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purchased a late model pre-owned e class earlier this year from crown. I was surprised to see not only did they have the car I wanted but also a twin to it that was a year newer. I met Andrew Ruck when I arrived and am glad I did. He made the transaction less of a process and more of an experience. The car even came with a warranty "included". The car has been great and even when I found a marker lamp out they replaced it. I look forward to working with you guys on my next car.

5
★★★★★

purchased a late model pre-owned e class earlier this year from crown. I was surprised to see not only did they have the car I wanted but also a twin to it that was a year newer. I met Andrew Ruck when I arrived and am glad I did. He made the transaction less of a process and more of an experience. The car even came with a warranty "included". The car has been great and even when I found a marker lamp out they replaced it. I look forward to working with you guys on my next car.

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Crown Eurocars of Dublin is a great dealership with amazing people working there. I worked with CJ Sexton, Tom Sands, and Dustin Holland. CJ Sexton is who put me in my new Mercedes, he seemed very honest with everything he told me about it and knew a lot about the car and others on their lot. He was a great salesman and had a positive attitude the entire time. Tom Sands allowed me to drive the car about 30 minutes out of the way so I could have my parents look at it. He also came up and talked to me after I purchased the car, telling me congratulations. Dustin Holland helped with the financial end of things and also explained all the paper work for me. Seeing that this was the first car I have ever signed for it was a great experience and I have already referred everyone who has commented on my car to go to this dealership. I do not plan on going anywhere else after this for my cars in the future.

5
★★★★★

Crown Eurocars of Dublin is a great dealership with amazing people working there. I worked with CJ Sexton, Tom Sands, and Dustin Holland. CJ Sexton is who put me in my new Mercedes, he seemed very honest with everything he told me about it and knew a lot about the car and others on their lot. He was a great salesman and had a positive attitude the entire time. Tom Sands allowed me to drive the car about 30 minutes out of the way so I could have my parents look at it. He also came up and talked to me after I purchased the car, telling me congratulations. Dustin Holland helped with the financial end of things and also explained all the paper work for me. Seeing that this was the first car I have ever signed for it was a great experience and I have already referred everyone who has commented on my car to go to this dealership. I do not plan on going anywhere else after this for my cars in the future.

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I recently purchase my new Mercedes M class at Crown Mercedes-Benz of Dublin, and my sales consultant was Konstantin Chumak. The process was fast and easy, probably the best experience of purchasing the new vehicle in my life. Thank you Konstantin for saving me time and money.

5
★★★★★

I recently purchase my new Mercedes M class at Crown Mercedes-Benz of Dublin, and my sales consultant was Konstantin Chumak. The process was fast and easy, probably the best experience of purchasing the new vehicle in my life. Thank you Konstantin for saving me time and money.

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Business Response:

Thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with us! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car! Your Friends at Crown Mercedes-Benz Dublin
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I went to Crown to purchase a Mercedes Benz and came accross the most helpful salesman. Kon Chumak's patience and knowledge of Mercedes (and cars in general) was so extremely helpful and invaluable to the car bying process. He was able to help me find exactly what I was looking for within a reasonable budget. I'm so happy with my new Mercedes and thankful for Kon's expertise and knowledge. He is the best salesman, so friendly and attentive and not too pushy. If you want world class service, go to Kon Chumak at Crown Mercedes-Benz!

5
★★★★★

I went to Crown to purchase a Mercedes Benz and came accross the most helpful salesman. Kon Chumak's patience and knowledge of Mercedes (and cars in general) was so extremely helpful and invaluable to the car bying process. He was able to help me find exactly what I was looking for within a reasonable budget. I'm so happy with my new Mercedes and thankful for Kon's expertise and knowledge. He is the best salesman, so friendly and attentive and not too pushy. If you want world class service, go to Kon Chumak at Crown Mercedes-Benz!

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Business Response:

Thank you for writing this great review of our dealership. It is nice to hear that you were able to find exactly the car you were looking for at the right price. We are glad to hear you enjoyed our world class service as well. Your Friends at Crown Mercedes-Benz Dublin
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Fantastic experience from start to finish. Everyone we talked with there was just so professional, friendly and honest. Andy Wetz (our sales consultant) was exceptional and really made the difference between us buying that day, and from Crown. The paperwork was also handled with openness and transparency (I seem to recall it was Craig) and while there my husband mentioned he wanted a new Dodge truck. This lead to us going to Crown next door to buy his new truck! we are BOTH delighted.

Thank you for a fantastic car buying experience to the whole team.

5
★★★★★

Fantastic experience from start to finish. Everyone we talked with there was just so professional, friendly and honest. Andy Wetz (our sales consultant) was exceptional and really made the difference between us buying that day, and from Crown. The paperwork was also handled with openness and transparency (I seem to recall it was Craig) and while there my husband mentioned he wanted a new Dodge truck. This lead to us going to Crown next door to buy his new truck! we are BOTH delighted.

Thank you for a fantastic car buying experience to the whole team.

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Business Response:

Thank you for providing us with a review of your experience at Crown Mercedes-Benz Dublin. We are delighted to hear that we were able to match you with the right car and within the price range you were looking for. Have fun showing off your new car! Your Friends at Crown Mercedes-Benz Dublin
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Andrew Ruck was a great salesman. He kept me informed all through out the process (makes of the vehicle). When my vehicle arrived he notified me promptly and sent me a photo of my vehicle. During the paper signing he was very well informed and professional. I would recommened Andrew and Crown Mercedes to anyone, as the entire sale was informative, professional, low stress and all full of GENIUINE information, not lies. It also helps that I absolutley love my new car!

5
★★★★★

Andrew Ruck was a great salesman. He kept me informed all through out the process (makes of the vehicle). When my vehicle arrived he notified me promptly and sent me a photo of my vehicle. During the paper signing he was very well informed and professional. I would recommened Andrew and Crown Mercedes to anyone, as the entire sale was informative, professional, low stress and all full of GENIUINE information, not lies. It also helps that I absolutley love my new car!

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Business Response:

Thank you for your time and your kind review. We are pleased to hear that Andrew Ruck was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service! Your Friends at Crown Mercedes-Benz Dublin
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I recently, after a long search, found a used Mercedes that I was interested in at Crown Eurocars. I had been servicing another Mercedes with them for a few years and was happy with their service. I had spoken to Mr. Stephen Revard several times in the past and as he had always been very patient and polite with me I asked to work with him again. We made a very easy and satisfactory transaction and I picked up my new car the next day. I recommend Crown Eurocars and Stephen Revard very highly they are superb.

5
★★★★★

I recently, after a long search, found a used Mercedes that I was interested in at Crown Eurocars. I had been servicing another Mercedes with them for a few years and was happy with their service. I had spoken to Mr. Stephen Revard several times in the past and as he had always been very patient and polite with me I asked to work with him again. We made a very easy and satisfactory transaction and I picked up my new car the next day. I recommend Crown Eurocars and Stephen Revard very highly they are superb.

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Business Response:

Thank you for the wonderful review! Your satisfaction is our goal, and we are happy to hear you experienced exceptional customer service from Stephen Revard. Please contact us when your new vehicle is ready for service. Your Friends at Crown Mercedes-Benz Dublin
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We recently had our ML350 serviced at Crown Mercedes and Dan Hawks was fantastic! He really made the service experience easy and comfortable. I would recommend Crown Mercedes to anyone!!!

5
★★★★★

We recently had our ML350 serviced at Crown Mercedes and Dan Hawks was fantastic! He really made the service experience easy and comfortable. I would recommend Crown Mercedes to anyone!!!

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Business Response:

Thank you for taking the time to share your experience. We are pleased to know that Dan Hawks has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Take advantage of our service specials by visiting our website before your next visit. Your Friends at Crown Mercedes-Benz Dublin
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Andy Wetz was awesome! He made the experience most of us dread very enjoyable. I would recommend anyone looking for a Mercedes to go see Andy at Crown.

5
★★★★★

Andy Wetz was awesome! He made the experience most of us dread very enjoyable. I would recommend anyone looking for a Mercedes to go see Andy at Crown.

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Business Response:

We are thrilled to hear about your positive experience at Crown Mercedes-Benz Dublin. Our entire dealership takes great pride in providing the best possible buying experience and Andy Wetz will be happy to hear your kind words. Take advantage of our service specials by visiting our website before your next visit. Your Friends at Crown Mercedes-Benz Dublin
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Working with Mike Gale at Crown Mercedes was great. Very helpful and was able to answer all of my questions. Thanks Mike!

5
★★★★★

Working with Mike Gale at Crown Mercedes was great. Very helpful and was able to answer all of my questions. Thanks Mike!

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Business Response:

We realize that purchasing a vehicle is a big decision and we try to make the experience simple and informative. We focus on customer satisfaction and are glad to hear Mike Gale showed you how much we value our customers. We look forward to seeing you in the future. Your Friends at Crown Mercedes-Benz Dublin
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Fantastic experience at Crown Mercedes with Mike Gale. Mike really knows these cars and makes the sales process a pleasure.

5
★★★★★

Fantastic experience at Crown Mercedes with Mike Gale. Mike really knows these cars and makes the sales process a pleasure.

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Business Response:

Thank you for sharing your great experience with us. Mike Gale will be thrilled to hear how happy you were with the sales process. We look forward to the opportunity to serve you again. Your Friends at Crown Mercedes-Benz Dublin
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My wife and I were in Crown Mercedes a few weeks ago inquiring on a 2005 and 2007 C230 Mercedes. When we came in Stephen Revard immediately took care of us. At the time, the 2 cars were in the shop, the '05 for engine maintenance and the '07 for detailing and stated they would be available for test drives later in the week. He then took me back to the shop to look at the cars and gave me a chance to speak with the mechanic working on the '05. The mechanic explained all the work that was being done for the car in order for it to be ready for re-sale. After the meeting, I was more comfortable in returning for a test drive later in the week. We then arrived that following Saturday and drove both cars. We both agreed in the '05 C230 and purchased that day. Stephen was truly professional and attended to all of our questions and needs and had all the paper work done in a timely manner. He then went on to show us all the new gadgets on the car so that we were comfortable in driving it. I would highly recomend Stephen Revard and his team at Crown for my family and friends.

Chris and Angela Miller

5
★★★★★

My wife and I were in Crown Mercedes a few weeks ago inquiring on a 2005 and 2007 C230 Mercedes. When we came in Stephen Revard immediately took care of us. At the time, the 2 cars were in the shop, the '05 for engine maintenance and the '07 for detailing and stated they would be available for test drives later in the week. He then took me back to the shop to look at the cars and gave me a chance to speak with the mechanic working on the '05. The mechanic explained all the work that was being done for the car in order for it to be ready for re-sale. After the meeting, I was more comfortable in returning for a test drive later in the week. We then arrived that following Saturday and drove both cars. We both agreed in the '05 C230 and purchased that day. Stephen was truly professional and attended to all of our questions and needs and had all the paper work done in a timely manner. He then went on to show us all the new gadgets on the car so that we were comfortable in driving it. I would highly recomend Stephen Revard and his team at Crown for my family and friends.

Chris and Angela Miller

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Business Response:

Thank you for taking time out of your day to write a review about our dealership. We are delighted to hear that we were able to offer you not only the vehicle you were looking for, but exceptional customer service as well! It is pleasing to hear that Stephen Revard took such great care of you. We look forward to the next opportunity to serve your automotive needs. Your Friends at Mercedes-Benz Dublin
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Mark Radabaugh, my salesman, tended to my every need. He went over and above to find the perfect vehicle for me. I would recommend Mark and Crown to all of my friends and family. I recommend you ask for Mark if you are looking for someone who will go that extra mile for you!

5
★★★★★

Mark Radabaugh, my salesman, tended to my every need. He went over and above to find the perfect vehicle for me. I would recommend Mark and Crown to all of my friends and family. I recommend you ask for Mark if you are looking for someone who will go that extra mile for you!

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Business Response:

Thank you for sharing your positive experience. Mark Radabaugh, is a great asset to our team and will be happy to hear he exceeded your expectations. We look forward to serving you again in the future. Your Friends at Crown Mercedes Benz Dublin
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When my wife wanted to look for a new SUV, we thoroughly vetted many different manufacturers and dealerships in the central Ohio area.. We were working with one salesman who, during our purchasing process (we special ordered a new car), ended up going to work for a different dealership. We were introduced to Mr. Mark Radabaugh who handled the remainder of the purchase for us. He was very patient with all of my questions and, when it came time for delivery, he was second-to-none. He spent as much time as I wanted/needed on the new vehicle with me and even stayed well past closing to do so. He called me the following day to make sure that things were OK for us. He was truly professional and did a tremendous job. I would recommend Mark and the entire staff at Crown to anyone.

5
★★★★★

When my wife wanted to look for a new SUV, we thoroughly vetted many different manufacturers and dealerships in the central Ohio area.. We were working with one salesman who, during our purchasing process (we special ordered a new car), ended up going to work for a different dealership. We were introduced to Mr. Mark Radabaugh who handled the remainder of the purchase for us. He was very patient with all of my questions and, when it came time for delivery, he was second-to-none. He spent as much time as I wanted/needed on the new vehicle with me and even stayed well past closing to do so. He called me the following day to make sure that things were OK for us. He was truly professional and did a tremendous job. I would recommend Mark and the entire staff at Crown to anyone.

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Business Response:

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from Mark Radabaugh. Please contact us when your new vehicle is ready for its first service. We would be happy to help! Your Friends at Crown Mercedes Benz Dublin
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I'd like to take a moment and thank Mr. Dustin Holland for another outstanding purchase at Mercedes-Benz Dublin. My purchase experience was simple and more than exceeded my experience with any other dealer in the area. This is why I give my business to Dustin Holland and Mercedes-Benz Dublin. Thank you.

5
★★★★★

I'd like to take a moment and thank Mr. Dustin Holland for another outstanding purchase at Mercedes-Benz Dublin. My purchase experience was simple and more than exceeded my experience with any other dealer in the area. This is why I give my business to Dustin Holland and Mercedes-Benz Dublin. Thank you.

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Business Response:

On behalf of all of us here at Crown Mercedes-Benz Dublin, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Dustin Holland is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Your Friends at Crown Mercedes Benz Dublin
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I had the opportunity to work with Andrew Ruck for my recent purchase of my new car. Andrew was extremely friendly and knowledgeable from the first time I called and was able to find the exact car I was looking for. This purchase marks the eighth Mercedes for me; and, I must say, this was by far the best experience I've had. Andrew's knowledge is superior and the finance manager, Craig, did a fantastic job explaining everything and allowing me to leave with my favorite car to date. I recommend Andrew Ruck to anyone looking to purchase a vehicle. Absolutely wonderful experience and extremely helpful and knowledgeable staff. Thank you, Andrew!

5
★★★★★

I had the opportunity to work with Andrew Ruck for my recent purchase of my new car. Andrew was extremely friendly and knowledgeable from the first time I called and was able to find the exact car I was looking for. This purchase marks the eighth Mercedes for me; and, I must say, this was by far the best experience I've had. Andrew's knowledge is superior and the finance manager, Craig, did a fantastic job explaining everything and allowing me to leave with my favorite car to date. I recommend Andrew Ruck to anyone looking to purchase a vehicle. Absolutely wonderful experience and extremely helpful and knowledgeable staff. Thank you, Andrew!

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Business Response:

We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. Our entire dealership takes great pride in providing the best possible buying experience and Andrew Ruck will be thrilled to hear your kind words. We look forward to the opportunity to serve your auto needs again in the future. Your Friends at Crown Mercedes Benz Dublin
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Dustin Holland greeted me when I first walked in the door at Crown. I had been to an Audi dealer in the area where I waited over a half an hour before I finally walked out because no one would help me. Dustin took the time to understand my financial situation and found the right Mercedes-Benz for me. After one test drive we found the right car for me, a 2012 C300. I was lucky enough to get the last launch edition car they had with a great price. He showed me all of the features and after a long Q&A session I knew how to use the functions of the car. He was even so kind as to come out to set the garage door opener for me. Thank you Dustin and the Crown staff for your help. This has been the best car buying experience so far. Hopefully my next car will be a Mercedes-Benz, and Dustin better be there to help with again. I will make sure to send all of my friends and family to Crown.

5
★★★★★

Dustin Holland greeted me when I first walked in the door at Crown. I had been to an Audi dealer in the area where I waited over a half an hour before I finally walked out because no one would help me. Dustin took the time to understand my financial situation and found the right Mercedes-Benz for me. After one test drive we found the right car for me, a 2012 C300. I was lucky enough to get the last launch edition car they had with a great price. He showed me all of the features and after a long Q&A session I knew how to use the functions of the car. He was even so kind as to come out to set the garage door opener for me. Thank you Dustin and the Crown staff for your help. This has been the best car buying experience so far. Hopefully my next car will be a Mercedes-Benz, and Dustin better be there to help with again. I will make sure to send all of my friends and family to Crown.

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Business Response:

We would like to thank you for letting us know how we are doing. Here at Crown Mercedes-Benz Dublin, we work extremely hard to ensure that our guests are comfortable with their visit. We're glad to hear that Dustin Holland was able to assist you in finding a vehicle that was right for you. Be sure to visit our website for new specials, money-saving coupons, and more. Your Friends at Crown Mercedes-Benz Dublin
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Ken Stuart has been helping our family with cars for almost 10 years--including a safe and dependable used vehicle for our daugher--now in her 5th year (same car) at Ohio State!! The great thing about Ken is that he loves cars (I call him a "car geek"), he is very informed on many makes and models, and he's very customer friendly. Ken goes out of his way to satisfy your needs.

5
★★★★★

Ken Stuart has been helping our family with cars for almost 10 years--including a safe and dependable used vehicle for our daugher--now in her 5th year (same car) at Ohio State!! The great thing about Ken is that he loves cars (I call him a "car geek"), he is very informed on many makes and models, and he's very customer friendly. Ken goes out of his way to satisfy your needs.

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Business Response:

Thank you for your very kind review and loyalty to Crown Mercedes-Benz Dublin. We focus on customer satisfaction and are glad to hear Ken Stuart showed you how much we value our customers. We look forward to serving you again in the future. Your Friends at Crown Mercedes-Benz Dublin
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Tom Sands at Mercedes is first class. He and his team have been nothing but professional and courteous in every way from just browsing to completing a purchase. The service department is also very upfront and thorough in completing any checkups or minor maintenance that may be required.
The team at Crown are great ambassadors to MB and the Dublin community

5
★★★★★

Tom Sands at Mercedes is first class. He and his team have been nothing but professional and courteous in every way from just browsing to completing a purchase. The service department is also very upfront and thorough in completing any checkups or minor maintenance that may be required.
The team at Crown are great ambassadors to MB and the Dublin community

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Business Response:

Thank you for the wonderful review! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! We look forward to the opportunity to help you with your future automotive needs. Your Friends at Crown Mercedes-Benz Dublin
.

I recently purchased a used GLK350 at Crown Mercedes-Benz in Dublin. Andy Wetz was my salesman. He was an excellent knowledgeable salesman. He was very thorough and professional but down to earth at the same time. I would recommend anyone looking for a Mercedes to go see Andy. Thanks Andy for everything!

5
★★★★★

I recently purchased a used GLK350 at Crown Mercedes-Benz in Dublin. Andy Wetz was my salesman. He was an excellent knowledgeable salesman. He was very thorough and professional but down to earth at the same time. I would recommend anyone looking for a Mercedes to go see Andy. Thanks Andy for everything!

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Business Response:

Thank you for your time and your kind review. We are pleased to hear that Andy Wetz was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service! Your Friends at Crown Mercedes-Benz Dublin
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Great sales experience! Michael Antauer brought our Mecedes to our house 90 miles away and drove my trade in back with him.

5
★★★★★

Great sales experience! Michael Antauer brought our Mecedes to our house 90 miles away and drove my trade in back with him.

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Business Response:

Thank you for your review. We are happy to hear what a great job Michael Antauer did for you. We look forward to seeing you again! Your Friends at Crown Mercedes Benz Dublin
.

I just purchased my 4th MB. It was a rare AMG. While traveling out of State Stephen Revard mastered the deal by having my Wife test drive and explained everything about the car to her. He made her feel comfortable through out the process. I purchased the car over the phone while in Corp meetiings in Philly all week. The car is perfect and so was the process. Stephen is a 19 year champion at Crown MB and it shows. Can't wait for the next experience!!
Tom H.

5
★★★★★

I just purchased my 4th MB. It was a rare AMG. While traveling out of State Stephen Revard mastered the deal by having my Wife test drive and explained everything about the car to her. He made her feel comfortable through out the process. I purchased the car over the phone while in Corp meetiings in Philly all week. The car is perfect and so was the process. Stephen is a 19 year champion at Crown MB and it shows. Can't wait for the next experience!!
Tom H.

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Business Response:

We are so happy to hear of your positive experience at Crown Mercedes Benz Dublin. We are committed to providing our customers with nothing less than 5-star service. Stephen Revard will be especially happy to hear that you were completely satisfied with his customer service. Check our website for specials and money-saving coupons when the time comes for service. Your Friends at Crown Mercedes Benz Dublin
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I recently purchased a new GL-Class from Crown. I did a lot of shopping around, via the internet and visited a couple local dealers. Once I met Mark Radabaugh @ Crown the search was over. He was a true professional. Mark understood that as a business owner, my time was valuable. He structured the entire deal w/ me via the internet and phone. Once we agreeded on terms, he set-up an appointment w/ me to take delivery of the vehicle. By far, the best car buying experience I've ever had! Not only will I purchase from them again, but I'd recommend highly...this is the way business should be done!

5
★★★★★

I recently purchased a new GL-Class from Crown. I did a lot of shopping around, via the internet and visited a couple local dealers. Once I met Mark Radabaugh @ Crown the search was over. He was a true professional. Mark understood that as a business owner, my time was valuable. He structured the entire deal w/ me via the internet and phone. Once we agreeded on terms, he set-up an appointment w/ me to take delivery of the vehicle. By far, the best car buying experience I've ever had! Not only will I purchase from them again, but I'd recommend highly...this is the way business should be done!

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Business Response:

Don, thank you so much for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with us. We focus on customer satisfaction and are glad to hear Mark Radabaugh showed you how much we value our customers. We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car! Your Friends at Crown Mercedes Benz Dublin
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Kevin R. always has my best interest in mind, even when the repairs needed are of a higher dollar amount I feel that he delivers the news in a very caring way.

5
★★★★★

Kevin R. always has my best interest in mind, even when the repairs needed are of a higher dollar amount I feel that he delivers the news in a very caring way.

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Business Response:

Thanks for sharing your positive experience. We are glad to hear Kevin Riemenschneider provided you with great service. We look forward to seeing you the next time your car needs service. Donā??t forget to check out our website for specials and cost saving service coupons. Your Friends at Crown Mercedes Benz Dublin
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I own a few Mercedes Benz automobiles and whenever I need any parts I always get them from the guys, and gal, from Crown. They are always right the first time...the parts and the people that is. Joe is a wealth of knowledge in the parts department. Chances are he can tell you the part by number that you're looking for without even looking it up on his computer. It's always a pleasure to deal with them and I would suggest anyone call them instead of ANYWHERE else in town for all your parts needs.

5
★★★★★

I own a few Mercedes Benz automobiles and whenever I need any parts I always get them from the guys, and gal, from Crown. They are always right the first time...the parts and the people that is. Joe is a wealth of knowledge in the parts department. Chances are he can tell you the part by number that you're looking for without even looking it up on his computer. It's always a pleasure to deal with them and I would suggest anyone call them instead of ANYWHERE else in town for all your parts needs.

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I needed to get wiper blades for my ML the other day. I purchased them from Travis Tracey. He was pleasant, making my experience enjoyable. He even offered to put my wiper blades on my vehicle! I couldn't be happier with the quality service I received from Travis Tracey!

5
★★★★★

I needed to get wiper blades for my ML the other day. I purchased them from Travis Tracey. He was pleasant, making my experience enjoyable. He even offered to put my wiper blades on my vehicle! I couldn't be happier with the quality service I received from Travis Tracey!

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Crown Mercedes Benz is a world class operation. Andy Ruck was very knowledgable and patient with my wife. Tom Sands took the time to introduce himself as the Sales Manager. He was very professional and made sure that we were comfortable with all the numbers and details of our new purchase.

5
★★★★★

Crown Mercedes Benz is a world class operation. Andy Ruck was very knowledgable and patient with my wife. Tom Sands took the time to introduce himself as the Sales Manager. He was very professional and made sure that we were comfortable with all the numbers and details of our new purchase.

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I purchase all of my Mercedes-Benz parts at Crown Mercedes in Dublin. Mike Johnson takes care of me. He is very thorough and accurate. I know that Mike will get the right parts for me every time!

5
★★★★★

I purchase all of my Mercedes-Benz parts at Crown Mercedes in Dublin. Mike Johnson takes care of me. He is very thorough and accurate. I know that Mike will get the right parts for me every time!

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At the end of 2011 I bought my 4th Mercedes-Benz. I had the pleasure of working with Mark Radabaugh. My over all experience with the Dublin Mercedes Benz dealership was wonderful. Mark went above and beyond his job to make my experience a good one. Mark worked long hours to get me in my new car. I asked to have a specific car by a specific time and Mark came through for me. He even suggested a new color that I hadn't even considered and I love it!!! I have been enjoying my new car and family and friends think it is the perfect car for me. Mark has followed up with me by phone and emails checking to see if everything is still going great with my new car. I work in the service industry and know what it takes to keep clients happy and have them return and what it takes to have clients refer new people to a business. Mark has done just that and much more. His personality and customer service are excellent, I will buy my next car from Mark Radabaugh , he is a great addition to the Dublin Mercedes- Benz location. Thank you, loyal customer Marcella Brooks

5
★★★★★

At the end of 2011 I bought my 4th Mercedes-Benz. I had the pleasure of working with Mark Radabaugh. My over all experience with the Dublin Mercedes Benz dealership was wonderful. Mark went above and beyond his job to make my experience a good one. Mark worked long hours to get me in my new car. I asked to have a specific car by a specific time and Mark came through for me. He even suggested a new color that I hadn't even considered and I love it!!! I have been enjoying my new car and family and friends think it is the perfect car for me. Mark has followed up with me by phone and emails checking to see if everything is still going great with my new car. I work in the service industry and know what it takes to keep clients happy and have them return and what it takes to have clients refer new people to a business. Mark has done just that and much more. His personality and customer service are excellent, I will buy my next car from Mark Radabaugh , he is a great addition to the Dublin Mercedes- Benz location. Thank you, loyal customer Marcella Brooks

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I sent the below to Crown Mercedes Manager
"
Since I??ve owned this car, I have experienced the transmission miss-shifting, slipping, and harshly slamming into gear. My concern is what the valve body failure has done to the other components inside my transmission. My concern is amplified by the fact that I??ve had the transmission worked on three times for essentially the same issue. The first time I experienced the transmission miss-shifting was when I first purchased Mercedes-Benz of Easton advised that the shift that I was feeling was "normal" and to just put in to "c" comfort as opposed to "s" sports, I continued to have jerking with this vehicle however they stated "normal". The car seemed okay being that I was told "normal", after a while for a while but then the same concern reappeared 68539miles later. I had been unsatisfied with the sales department at Germain due to a illegal window tint issue, so I took the car to Crown Mercedes to have them check out the problem. Crown then proceeded to ??disassemble?? the transmission and replace a spring and snap-ring which they determined was the cause of the miss-shifting/harsh-shifting. It stands to reason that both concerns are/were related as the valve body controls basically all internal hydraulic pressure in the transmission. Excessive or improper pressure applied to any hydraulic component can cause spring, snap-ring and seal failure. After living in San Diego for several months, the transmission again started having problems. The biggest problem occurred obviously when my car locked up while entering on to the "5" freeway in San Diego from Carlsbad, it was nearly a fatal what occurred. I took it to Escondido Mercedes to have the transmission looked at for the third time. They advised me of several things. When they pulled the transmission pan down, it was missing the magnet designed to accumulate any metal from clutch, band and drum wear. Crown stated they replaced the transmission pan when they replaced the snap-ring and spring. Leaving this magnet out will cause abnormal friction material wear resulting in a entire premature transmission failure. They also advised me that one valve body bolt was sheered off in the transmission case and another was left loose, The bolts in question are not ??external? bolts. This has to be from the valve body being improperly installed, warping what entire component, and possibly the entire transmission case.

The resolution for me is to extend my CPO warranty on this vehicle. If as Mercedes certified repair facility, you are confident in the way you go about repairing such a complex component such as a transmission, I do not believe this is a unreasonable request. I do not want to pay for a overhaul that would not have been necessary if the transmission would have been repaired correctly and competently the first time, not to mention the damage it did/will cause me down the road to the transmission and perhaps other items as well."

The response I received from the dealership after telephone calls emails and the above last attempt email to correct....
"I am glad the vehicle is now corrected once again under warranty, you were able to avoid any accident, and I wish you well.

Sincerely,

Scott A. Morrison"

1
★☆☆☆☆

I sent the below to Crown Mercedes Manager
"
Since I??ve owned this car, I have experienced the transmission miss-shifting, slipping, and harshly slamming into gear. My concern is what the valve body failure has done to the other components inside my transmission. My concern is amplified by the fact that I??ve had the transmission worked on three times for essentially the same issue. The first time I experienced the transmission miss-shifting was when I first purchased Mercedes-Benz of Easton advised that the shift that I was feeling was "normal" and to just put in to "c" comfort as opposed to "s" sports, I continued to have jerking with this vehicle however they stated "normal". The car seemed okay being that I was told "normal", after a while for a while but then the same concern reappeared 68539miles later. I had been unsatisfied with the sales department at Germain due to a illegal window tint issue, so I took the car to Crown Mercedes to have them check out the problem. Crown then proceeded to ??disassemble?? the transmission and replace a spring and snap-ring which they determined was the cause of the miss-shifting/harsh-shifting. It stands to reason that both concerns are/were related as the valve body controls basically all internal hydraulic pressure in the transmission. Excessive or improper pressure applied to any hydraulic component can cause spring, snap-ring and seal failure. After living in San Diego for several months, the transmission again started having problems. The biggest problem occurred obviously when my car locked up while entering on to the "5" freeway in San Diego from Carlsbad, it was nearly a fatal what occurred. I took it to Escondido Mercedes to have the transmission looked at for the third time. They advised me of several things. When they pulled the transmission pan down, it was missing the magnet designed to accumulate any metal from clutch, band and drum wear. Crown stated they replaced the transmission pan when they replaced the snap-ring and spring. Leaving this magnet out will cause abnormal friction material wear resulting in a entire premature transmission failure. They also advised me that one valve body bolt was sheered off in the transmission case and another was left loose, The bolts in question are not ??external? bolts. This has to be from the valve body being improperly installed, warping what entire component, and possibly the entire transmission case.

The resolution for me is to extend my CPO warranty on this vehicle. If as Mercedes certified repair facility, you are confident in the way you go about repairing such a complex component such as a transmission, I do not believe this is a unreasonable request. I do not want to pay for a overhaul that would not have been necessary if the transmission would have been repaired correctly and competently the first time, not to mention the damage it did/will cause me down the road to the transmission and perhaps other items as well."

The response I received from the dealership after telephone calls emails and the above last attempt email to correct....
"I am glad the vehicle is now corrected once again under warranty, you were able to avoid any accident, and I wish you well.

Sincerely,

Scott A. Morrison"

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.

I am an ardent admirer of the pioneering technology used in Mercedes Benz cars. I am also in awe of the tidy craftsmanship and tasteful interiors. You can also have a look at all the new Mercedes Benz models at the extensive inventory maintained by Crown Mercedes Benz dealer. You will also come across tempting deals at their dealership.

3
★★★☆☆

I am an ardent admirer of the pioneering technology used in Mercedes Benz cars. I am also in awe of the tidy craftsmanship and tasteful interiors. You can also have a look at all the new Mercedes Benz models at the extensive inventory maintained by Crown Mercedes Benz dealer. You will also come across tempting deals at their dealership.

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Message from Crown Mercedes-Benz Dublin

Crown Mercedes-Benz is an Ohio Mercedes-Benz Dealership serving Columbus and Dublin areas. Crown Mercedes-Benz offers new Mercedes-Benz sales, certified Mercedes-Benz sales, and service and parts department.

More about Crown Mercedes-Benz Dublin

New, Used, Pre-Owned, Certified Pre-Owned, Hybrid, Manufacturer Certified & Classic/Collector Vehicles. Service Center, Detailing, Courtesy Shuttle, Parts & Accessories, Comfortable Waiting Area, Internet Access, Rental Cars

 

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