Pierce Brothers-Crestlawn Mortuary

★★☆☆☆
Celebrating each life like no other.
  • 11500 Arlington Ave

    Riverside, CA 92505-2106

    Map & Directions
  • 951-376-4571

About Pierce Brothers-Crestlawn Mortuary

Hours
Mon. - Sun. 24 Hours
2.3333 3
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My family has been with Pierce Brothers/Crestlawn since 1982. I have ONLY seen improvements to this beautiful place. When we rested my Dad in 1982, we were very concerned about the looks of the cemetary. I can tell you they have improved 300%. I am so glad they are taking care of it now and NOT letting the circus atmosphere takeover. It is to be a peaceful to visit, not a carnival. We had the recent pleasure of dealing with the staff who made the whole painful experience a very memorable one. I have now decided that this is my final resting place along with my Father since 1982 and now my Mother just one month ago.
My families experiences with them is one that we will never forget. We very much appreciate them at such a horrific time for us we were treated absolutely with the utmost care and concern. I can't say enough positive about them. Ryan and staff were so professional but yet so gentle and kind to our every need. I tell everyone about our experience.

5
★★★★★

My family has been with Pierce Brothers/Crestlawn since 1982. I have ONLY seen improvements to this beautiful place. When we rested my Dad in 1982, we were very concerned about the looks of the cemetary. I can tell you they have improved 300%. I am so glad they are taking care of it now and NOT letting the circus atmosphere takeover. It is to be a peaceful to visit, not a carnival. We had the recent pleasure of dealing with the staff who made the whole painful experience a very memorable one. I have now decided that this is my final resting place along with my Father since 1982 and now my Mother just one month ago.
My families experiences with them is one that we will never forget. We very much appreciate them at such a horrific time for us we were treated absolutely with the utmost care and concern. I can't say enough positive about them. Ryan and staff were so professional but yet so gentle and kind to our every need. I tell everyone about our experience.

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My wife and I have been a ""customer"" of Crestlawn for nearly five years. Our daughter, who was tragically taken from us in 2005, is buried there. One thing that is very important to us is having the ability to decorate Lori's grave (flowers, small pinwheels, butterflies, etc). We do this tastefully and with total regard for surrounding gravesites as to not infringe upon their spaces. Today, upon arriving at Lori's gravesite for a visit, I found all of our decorations missing. I was shocked, and then as I looked around, I noticed that virtually all of the graves were stripped clean of their decorations. I went to the office to inquire as to where all the decorations could have gone. I was informed that Crestlawn had abruptly and without any notice to its customers decided to now enforce their rules on gravesite decorations, allowing absolutely nothing except fresh flowers in approved containers. This was done supposedly because of complaints by certain customers that people were getting out of hand with their decorations, staging barbeques at the cemetery, leaving beer bottles everywhere, end even firing .22 caliber guns there. I personally have not witnessed these occurrences, but if they indeed are occurring, the management of Crestlawn should not penalize those respectable customers who simply want to preserve the cherished memories of their loved ones with a few decorations but instead should go after the perpetrators of these incidents. \nWhen asked where my things were, I was taken to a maintenance yard/trash area where dozens and dozens of piles of grave decorations had been dumped. This is outright desecration by the management of Crestlawn. The taking of personal items at a gravesite and dumping them like trash is simply wrong. They contend that the rules have always been there, just never enforced. It would have been nice if management had given their customers some advanced notice that decorations would no longer be allowed, rather than just trashing them like yesterday's garbage.\nCrestlawn management is extremely insensitive to the needs of most of their customers. Instead, they choose to ban all forms of decorations rather than deal with a few individuals who are going beyond reasonable decoration. If I were asked to recommend Crestlawn as a place to bury a loved one, I would have to say ""no way"". People need to be treated in a more compassionate manner that what Crestlawn is showing.

0
★☆☆☆☆

My wife and I have been a ""customer"" of Crestlawn for nearly five years. Our daughter, who was tragically taken from us in 2005, is buried there. One thing that is very important to us is having the ability to decorate Lori's grave (flowers, small pinwheels, butterflies, etc). We do this tastefully and with total regard for surrounding gravesites as to not infringe upon their spaces. Today, upon arriving at Lori's gravesite for a visit, I found all of our decorations missing. I was shocked, and then as I looked around, I noticed that virtually all of the graves were stripped clean of their decorations. I went to the office to inquire as to where all the decorations could have gone. I was informed that Crestlawn had abruptly and without any notice to its customers decided to now enforce their rules on gravesite decorations, allowing absolutely nothing except fresh flowers in approved containers. This was done supposedly because of complaints by certain customers that people were getting out of hand with their decorations, staging barbeques at the cemetery, leaving beer bottles everywhere, end even firing .22 caliber guns there. I personally have not witnessed these occurrences, but if they indeed are occurring, the management of Crestlawn should not penalize those respectable customers who simply want to preserve the cherished memories of their loved ones with a few decorations but instead should go after the perpetrators of these incidents. \nWhen asked where my things were, I was taken to a maintenance yard/trash area where dozens and dozens of piles of grave decorations had been dumped. This is outright desecration by the management of Crestlawn. The taking of personal items at a gravesite and dumping them like trash is simply wrong. They contend that the rules have always been there, just never enforced. It would have been nice if management had given their customers some advanced notice that decorations would no longer be allowed, rather than just trashing them like yesterday's garbage.\nCrestlawn management is extremely insensitive to the needs of most of their customers. Instead, they choose to ban all forms of decorations rather than deal with a few individuals who are going beyond reasonable decoration. If I were asked to recommend Crestlawn as a place to bury a loved one, I would have to say ""no way"". People need to be treated in a more compassionate manner that what Crestlawn is showing.

Cons: read on. . .

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My wife and I have been a "customer" of Crestlawn for nearly five years. Our daughter, who was tragically killed in 2005, is buried there. One thing that is very important to us is having the ability to decorate Lori's grave (flowers, small pinwheels, butterflies, etc). We do this tastefully and with total regard for surrounding gravesites as to not infringe upon their spaces. Today, upon arriving at Lori's gravesite for a visit, I found all of our decorations missing. I was shocked, and then as I looked around, I noticed that virtually all of the graves were stripped clean of their decorations. I went to the office to inquire as to where all the decorations could have gone. I was informed that Crestlawn had abruptly and without any notice to its customers decided to now enforce their rules on gravesite decorations, allowing absolutely nothing except fresh flowers in approved containers. This was done supposedly because of complaints by certain customers that people were getting out of hand with their decorations, staging barbeques at the cemetery, leaving beer bottles everywhere, end even firing .22 caliber guns there. I personally have not witnessed these occurrences, but if they indeed are occurring, the management of Crestlawn should not penalize those respectable customers who simply want to preserve the cherished memories of their loved ones with a few decorations but instead should go after the perpetrators of these incidents.
When asked where my things were, I was taken to a maintenance yard/trash area where dozens and dozens of piles of grave decorations had been dumped. This is outright desecration by the management of Crestlawn. The taking of personal items at a gravesite and dumping them like trash is simply wrong. They contend that the rules have always been there, just never enforced. It would have been nice if management had given their customers some advanced notice that decorations would no longer be allowed, rather than just trashing them like yesterday's garbage.
Crestlawn management is extremely insensitive to the needs of most of their customers. Instead, they choose to ban all forms of decorations rather than deal with a few individuals who are going beyond reasonable decoration. If I were asked to recommend Crestlawn as a place to bury a loved one, I would have to say "no way". People need to be treated in a more compassionate manner that what Crestlawn is showing.

1
★☆☆☆☆

My wife and I have been a "customer" of Crestlawn for nearly five years. Our daughter, who was tragically killed in 2005, is buried there. One thing that is very important to us is having the ability to decorate Lori's grave (flowers, small pinwheels, butterflies, etc). We do this tastefully and with total regard for surrounding gravesites as to not infringe upon their spaces. Today, upon arriving at Lori's gravesite for a visit, I found all of our decorations missing. I was shocked, and then as I looked around, I noticed that virtually all of the graves were stripped clean of their decorations. I went to the office to inquire as to where all the decorations could have gone. I was informed that Crestlawn had abruptly and without any notice to its customers decided to now enforce their rules on gravesite decorations, allowing absolutely nothing except fresh flowers in approved containers. This was done supposedly because of complaints by certain customers that people were getting out of hand with their decorations, staging barbeques at the cemetery, leaving beer bottles everywhere, end even firing .22 caliber guns there. I personally have not witnessed these occurrences, but if they indeed are occurring, the management of Crestlawn should not penalize those respectable customers who simply want to preserve the cherished memories of their loved ones with a few decorations but instead should go after the perpetrators of these incidents.
When asked where my things were, I was taken to a maintenance yard/trash area where dozens and dozens of piles of grave decorations had been dumped. This is outright desecration by the management of Crestlawn. The taking of personal items at a gravesite and dumping them like trash is simply wrong. They contend that the rules have always been there, just never enforced. It would have been nice if management had given their customers some advanced notice that decorations would no longer be allowed, rather than just trashing them like yesterday's garbage.
Crestlawn management is extremely insensitive to the needs of most of their customers. Instead, they choose to ban all forms of decorations rather than deal with a few individuals who are going beyond reasonable decoration. If I were asked to recommend Crestlawn as a place to bury a loved one, I would have to say "no way". People need to be treated in a more compassionate manner that what Crestlawn is showing.

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Message from Pierce Brothers-Crestlawn Mortuary

Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial® professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.
With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.. Whether you're planning for yourself or for a loved one,the funeral service is one of the most important elements of a person's final arrangements. With the opportunity for great personalization,the funeral service can truly reflect the uniqueness of the life it honors.

Regardless of whether your need is now or in the future,our exclusive Dignity Memorial benefits,will help you make the arrangements that are right for you and your family.

Our compassionate professionals are knowledgeable in funeral and burial customs of all faiths and cultures. In addition to incorporating any religious or cultural traditions that are important to you,we'll also work with you to plan services filled with personalized details just for you or your loved one.

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In Short
Dignity Memorial, a network of funeral, cremation and cemetery providers, offers professional services that include prearrangements, burial, mausoleum entombment and cremation....

Key Points

  • Celebrating each life like no other.
 

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