Phoenix Carpet Cleaning

★★★★☆

About Phoenix Carpet Cleaning

Personal Services

Personal Services
More choices in Mesa:
Resultset_next

Sir Carpet

19321 E Chandler Heights Rd Mesa, AZ

Resultset_next

Stratton Restoration

2918 S Alma School Rd Mesa, AZ

4.0 4
Hi! Sign in to let us know how Phoenix Carpet Cleaning was?
Write a Review
.

This company was hired by a maid service who damaged my brand new travertine tile custom built shower by using a harsh chemical that left streaks in the tile. Phx Carpet Cleaning, who has a sub company called valleywide Stonecare, assured me they could fix the damage by honing and buffing it out & then resealing. Suddenly, they arbitrarily decided they would not do the thorough job promised & rather then honing & buffing as arranged, they just went ahead and sealed over it. This was a costly mistake as they sealed in the damage, making it even harder to return to its original condition. The shower looks significantly worse than it did immediately following the damage. When contacted to fix their subpar work, the owner personally insulted me and attempted to get me to okay ripping out my tile and destroying the shower and my bathroom wall, rather than just doing their job & fixing their work. This has been one of the worst experiences I have ever had with a company of this nature and would not recommend them to my worst enemy

1
★☆☆☆☆

This company was hired by a maid service who damaged my brand new travertine tile custom built shower by using a harsh chemical that left streaks in the tile. Phx Carpet Cleaning, who has a sub company called valleywide Stonecare, assured me they could fix the damage by honing and buffing it out & then resealing. Suddenly, they arbitrarily decided they would not do the thorough job promised & rather then honing & buffing as arranged, they just went ahead and sealed over it. This was a costly mistake as they sealed in the damage, making it even harder to return to its original condition. The shower looks significantly worse than it did immediately following the damage. When contacted to fix their subpar work, the owner personally insulted me and attempted to get me to okay ripping out my tile and destroying the shower and my bathroom wall, rather than just doing their job & fixing their work. This has been one of the worst experiences I have ever had with a company of this nature and would not recommend them to my worst enemy

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This company was hired by a maid service who damaged my brand new travertine tile custom built shower by using a harsh chemical that left streaks in the tile. Phx Carpet Cleaning, which has a sub company called valleywide stonecare,

3
★★★★★

This company was hired by a maid service who damaged my brand new travertine tile custom built shower by using a harsh chemical that left streaks in the tile. Phx Carpet Cleaning, which has a sub company called valleywide stonecare,

.

I can't believe their customer service!!!! I am was a customer of this company and had to reschedule two appointments due to last minute work travel- which I CALLED them prior to the appt. The cleaner did not come to an empty house. And

3
★★★★★

I can't believe their customer service!!!! I am was a customer of this company and had to reschedule two appointments due to last minute work travel- which I CALLED them prior to the appt. The cleaner did not come to an empty house. And

Cons: Horrible Customer Service!

.

I was semi happy with this company. They came out quick but it seemed like two weeks after the carpets were cleaned old stains were rising back to the top of the carpet again.

3
★★★☆☆

I was semi happy with this company. They came out quick but it seemed like two weeks after the carpets were cleaned old stains were rising back to the top of the carpet again.

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used Phoenix Carpet Cleaning, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review