Dear BHCC
First let me say that I am not one that generally takes or has the time to write letters regarding service that I have received from people that work in my home or office on a contracted basis.
Because of my profession, I entertain quite frequently and am frequently asked about different services that stand out or are found attractive in my home (i.e. window/drapery treatment, decor, etc.) I am always happy to pass along information that I have regarding service that goes beyond my expectations.which is rare, indeed. In this instance, I would like to share with you about my experience with one of your technicians, David Rodriguez. As a point of referenceat my last party, I was able to suggest my drapery designer to 12 of my guests and later confirmed that they had called to make appointments with him. Just as one of my many qualified contractors, David Rodriguez did an outstanding job, especially when working around/near delicate fabrics (that totaled about $25,000.00) in my secondary home here in Los Angeles that could have been easily damaged my a less than conscientious worker.
I live in a condo during my short times here in Los Angeles between tours, yet, as I mentioned earlier, it is necessary for me to entertain my business associates. I was also on the Board of Directors here at The Highland Terraces. We often require the services of carpet cleaners. In the future, not only will I share my experience regarding the excellent service that David provided, I will also recommend his services to our Management Company
Finally, in closing, it all comes down to the reality that, unfortunately, service here in Los Angeles can be sketchy at any given timeeven with reputable companies. I was beyond being happily surprised to actually receive what I had envisioned as my own expectations and furthermore having those expectation METAND EXCEEDED!!
Regards,
Howard Hill
President/ CEO
Howard Hill Productions, Inc.
Pros: onetime, polite, professional, certifed, experienced, Ect.