Bank of America

★☆☆☆☆
  • 190 Haverhill St

    Methuen, MA 01844

    Map & Directions
  • 978-685-3157

Finance

Finance
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we had a stolen card and someone was trying to access the card; we called the bank and was unable by all of our means to cancel the card; we were put on hold and at times even hung up on; there was no consideration for the urgancy of the situation. the numbers we called all claimed they didnt have the authority, and they all directed us to yet a different number which nobody ever answered. the phone system is obviously very poorly run. i am extremely dissapointed in the service, as ive been able to cancel a card within a minute through another bank

1
★☆☆☆☆

we had a stolen card and someone was trying to access the card; we called the bank and was unable by all of our means to cancel the card; we were put on hold and at times even hung up on; there was no consideration for the urgancy of the situation. the numbers we called all claimed they didnt have the authority, and they all directed us to yet a different number which nobody ever answered. the phone system is obviously very poorly run. i am extremely dissapointed in the service, as ive been able to cancel a card within a minute through another bank

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Caters to personal and business consumers with a variety of checking and savings account options plus loans, investments and insurance services.

 

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