Aladdin Resort & Casino

Heard it was a new, hip place. It wasn't. When I checked in, noticed all the families with kids. They were having one of those pathetic "dress your 3 year old like an adult" beauty contests. Kids (3-12 years old) in the Casino, kids @ the pool. Kids EVERYWHERE!!!
Checked out PREVE. Nothing like Miami. Had Bottle Service reservations, yet still gave me run-around @ entrance even though club wasn't full. (Just like L.A!). The girls were mediocre @ best.
The food @ the coffe shop was mediocre. I went with buddies. Met two separate couples who also said they were never coming back. TOO MANY KIDS!!!!

After a horrid experience at the Las Vegas Hilton, I salvaged the rest of my trip and came here. I don't regret it at all! The bathroom was a palace in itself, with a private toilet and a Jacuzzi tub, but the bedroom, along with the view, was awe-inspiring. Also, the Spice Market Buffet downstairs is pricey, but the food and variety are amazing! I wouldn't gamble here, but if you came to see a show, do some great shopping, or have a nice relaxing room, by all means, come here!

Just returned from Planet Hollywood. We stayed for two nights, I thought the staff was excellent, the room was very nice (large and well decorated with a wonderful soak tub), I agree with the other posters about the oddness of some of the memorabilia in the rooms (we had the shirt that Macaulay Culkin "actually wore" in some movie I had never heard of). The casino was beautiful, interesting tasteful bars and small restaurants and cafes all around. The tables and the machines were about as good as those at any of the other casinos. The location is fantastic. You are right in the middle of where you want to be. Overall, we felt it is a very nice hip hotel with a well trained and attentive staff. We went to dinner one night at the Spice Market Buffet which is one floor down from the casino. There was a line to go and stand in a line, to go and stand in another line (probably a total of a 30 minute wait), but I must tell you, the food was absolutely outstanding (fabulous rare standing rib roast, King Crab legs with drawn butter, fresh oysters, properly cooked salmon, lamb, duck, shishkabob, I can't even remember all of the available entries. Just everything that is a favorite was there and wonderfully prepared.

I happen to travel to Vegas for business once a month or so for the last 5 years and this was the first time I stayed at PH since the remodel. I found it very unsaftisfying compared to other locations in Vegas.

The signs in the elevators have the old information so you never know where you are going (example, the sports book is not on the third floor anymore). My room smelled like turpentine and the trash hadn't been taken out (which in Vegas is very disgusting). Still, the room was large and the bathroom was nice. The spa facilities were subpar, the men's dry suana haad loose floorboards, the steam sauna was broken and wouldn't shut off making it impossible to stay in there, and the whirlpool temperature was lukewarm.

Worst of all was the service at the gaming tables. The "executive casino host" Lorna was rude and condensending and basically lied to me. I am by no means a high-roller ($50 a hand), but the pit boss called her over to "rate my play". She said it was nice I was playing so much and that I would be able "level up within a couple of hours" with that amount of play. Many hours and dollars later I was told that it just wasn't enough and that at that dollar amount it never would be. I don't really care about the rewards program (free use of the subpar spa is not worth it) and I never had the expectation of getting any rewards, but I felt very betrayed when they told me it would happen and didn't.

To end on a positive note, it is located in a great spot on the strip; next to all the good hotels.

They really need to make some changes if they don't want to go bankrupt... again. First of all... it is impossible to even drive into the hotel without getting lost, with all the construction going on STILL! How long is this going to take? They should have shut down and just got it done, but it's taking forever and I'm sure they're losing money because of it. I had to specifically ask for an upgraded room and it is so half-a$$ed. The tiling in the bathroom has been downgraded for unclear reasons. The fixtures are still Aladdin themed. The extremely large and dark furniture makes the room look much smaller... as does the tiny window. My room was the "Tank Girl" room, with two framed stills from the movie... the movie "Tank Girl??" WTF?

When I first arrived I had to call a technician to replace the tv box because the movies weren't available to me. I will say it was done relatively quickly... but still an inconvenience. The pricey internet was extremely slow (dial-up slow at times) and totally unreliable. It kept wavering in and out. The casino upgrade is fine but the surrounding walls are so dark with zero art on them. It's kind of depressing. Like an office building in the seventies. The slot machines are all older and cheap looking. Nothing new at all. The new Miracle Mile mall is less than half finished with lots of the old themey stuff hanging around... and why does it close so early? Vegas is a 24 hour town, isn't it? The worst offense of all came when I decided to stay an extra night instead of drive back to Los Angeles on too little sleep. They made it so difficult for me to spend more money in their hotel! I had to go down to the front desk where I was treated as though I was trying to cheat them. The clerk was rude and short with me. She acted like she was doing me a favor. It was almost worth the effort to pack up and move to another hotel! But then I remembered how hot it was outside. I hope they get it together soon.