On my recent 2nd visit to Volterra (the first being an early weeknight, ouside on the patio), my husband and I were extremely disappointed. Our experience started to go down hill as soon as we sat down and the wine steward pounced on us. We didn't even have our coats off, and he wanted our order. The waiter was on his tail immediately. Ok, we could already see that our quiet, relaxing night was not meant to be. We placed our order and finally relaxed. Our appetizer came, and was followed promply by our main courses. We never received our salads. The server (not our waiter) offered to bring them still, but we kindly asked her to cancel our salads, and we'd just enjoy our main course. When our waiter finally came by, noticing we didn't get our salads, we told him the error and that we had therefore cancelled the salads. At this point, he rolled his eyes!
As if this wasn't enough, the waiter hurredly checked back again and rattled off the dessert menu. We had to remind him of the cheese plate, and ordered that. It came, and was immediately followed by our check, which included several expensive cocktails we never had. We told the waiter to kindly take the drinks off, and he acutally argued with us that we did indeed have them. I should have told him this is impossible, we haven't been here long enough! So, in just under an hour, we racked up a $160 bill (the wine "guy" talked us into a mediocre $90 bottle).
Anway, the evening was very rushed, food was probaly good, we just didn't have time to really enjoy it. We will take our business elsewhere in the future. There are much better places to go for better Italian food, where you are treated with respect and have ample time to relax.
Pros: location
Cons: parking, noisy, rushed, loud, service
Posted 01/17/07