Holiday Inn Brookline Boston

★★★☆☆
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  • 1200 Beacon St

    Brookline, MA 02446

    Map & Directions
  • 617-277-1200

3.0 2
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This hotel claims it is pet friendly and yet we had several problems while staying for the night. First, we reserved with a note that we would be travelling with a pet and they put us in a room on one of the middle floors in one of the middle rooms surrounded by families and very loud, roudy children. We requested a change that they could not accomodate on a busy weekend and kept us in the room. We even explained that the there was a potentially problematic/dangerous situation with a dog and all the kids in the hallway. Our dog has never bitten, but screaming children reaching to try and pet dogs is not a good situation for any party.\r\n\r\nAlthough the hotel has a two warrning pet policy, we found that that if you have multiple complaints they ignore the pet policy and request that you kennel the pet regardless of the situation. They did have a list of kennel contacts, but several of them were not open on the weekend, others were only walking services, and one had a pet abuse problem when we went to look up more information on the sites. Additionally, a few of the numbers are not local, so do not call from the room phone as the hotel will charge you.\r\n\r\nLast but not least, our dog barked due to the maid service knocking and ignoring a do not disturb sign on the door. This incident may not have occurred if they had not ignored the sign on our door. After being asked to leave due to multiple complaints of a dog barking over one incident (not the two warnings in the policy), we had trouble talking through the problem and trying to find any common ground or any solutions with the rude front desk (also mentioned in other reviews).\r\n\r\nWe decided to check-out, and they decided to charge us above and beyond the room per our internet print out as well as the long distance phone calls that they provided on the ""local"" kennel list recommendations which we are still discussing with the hotel. I am a priority platinum member with Holiday Inn and I will NEVER stay at this location again and would not recommend it to other pet owners or families with children due to our experiences with the staff and accomodations. Additionally, pets are not welcome in parts of the facilities and it is quite a walk to find any outdoor areas that allow you wander or to eat with your pet (since you can't leave your pet unattended in the hotel and the breakfast area is not pet friendly).\r\n\r\nRooms were ok, service was horrible, location was ok.

0
★☆☆☆☆

This hotel claims it is pet friendly and yet we had several problems while staying for the night. First, we reserved with a note that we would be travelling with a pet and they put us in a room on one of the middle floors in one of the middle rooms surrounded by families and very loud, roudy children. We requested a change that they could not accomodate on a busy weekend and kept us in the room. We even explained that the there was a potentially problematic/dangerous situation with a dog and all the kids in the hallway. Our dog has never bitten, but screaming children reaching to try and pet dogs is not a good situation for any party.\r\n\r\nAlthough the hotel has a two warrning pet policy, we found that that if you have multiple complaints they ignore the pet policy and request that you kennel the pet regardless of the situation. They did have a list of kennel contacts, but several of them were not open on the weekend, others were only walking services, and one had a pet abuse problem when we went to look up more information on the sites. Additionally, a few of the numbers are not local, so do not call from the room phone as the hotel will charge you.\r\n\r\nLast but not least, our dog barked due to the maid service knocking and ignoring a do not disturb sign on the door. This incident may not have occurred if they had not ignored the sign on our door. After being asked to leave due to multiple complaints of a dog barking over one incident (not the two warnings in the policy), we had trouble talking through the problem and trying to find any common ground or any solutions with the rude front desk (also mentioned in other reviews).\r\n\r\nWe decided to check-out, and they decided to charge us above and beyond the room per our internet print out as well as the long distance phone calls that they provided on the ""local"" kennel list recommendations which we are still discussing with the hotel. I am a priority platinum member with Holiday Inn and I will NEVER stay at this location again and would not recommend it to other pet owners or families with children due to our experiences with the staff and accomodations. Additionally, pets are not welcome in parts of the facilities and it is quite a walk to find any outdoor areas that allow you wander or to eat with your pet (since you can't leave your pet unattended in the hotel and the breakfast area is not pet friendly).\r\n\r\nRooms were ok, service was horrible, location was ok.

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Why pay downtown Boston prices when you can stay at the Holiday Inn Brookline? Located steps from the subway, the Holiday Inn Brookline offers a fabulous restaurant and indoor pool. Kids eat free too!

2
★★★★★

Why pay downtown Boston prices when you can stay at the Holiday Inn Brookline? Located steps from the subway, the Holiday Inn Brookline offers a fabulous restaurant and indoor pool. Kids eat free too!

Pros: Price

Cons: Not in downtown Beantown

Message from Holiday Inn Brookline Boston

You may find yourself feeling particularly smart for choosing to stay at Holiday Inn Express. With nearly 1,600 locations worldwide you'll find comfortable inviting accommodations with just the right mix of services and amenities all at very affordable rates. Stay smart. Stay at Holiday Inn Express. With your comfort and convenience in mind: Still free. Now hot. Express start breakfast bar, our breakfast bar now features hot entrees as well as our exclusive cinnamon rolls and smart roast coffee. Simply Smart bedding collection. Our bedding will have you waking up feeling refreshed and recharged. Enjoy free high-speed internet access from your guest room. Our online concierge, eHost, is also available to assist with information about the hotel and the local area. Simply Smart guest bathroom featuring the stay smart shower head by Kohler. Priority club rewards earn points toward free nights, airline miles, or merchandise on every qualifying stay.. Holiday Inn® Full-Service Hotels & Resorts

No matter where you're traveling,you'll find a familiar place to stay at Holiday Inn® hotels. It's all the services and amenities you want and the value you expect. Holiday Inn is the perfect choice for both your business and leisure travel needs. With nearly 1,500 Holiday Inn hotels around the world,Holiday Inn remains the most popular hotel brand. At today's Holiday Inn,you will be sure to find a convenient location offering many features* to make your stay more enjoyable,such as:

• Comfortable guest rooms equipped with coffeemakers,hair dryers and irons
• Free high-speed Internet access in the U.S. & Canada**
• Kids Stay Free
• Full-service restaurant featuring:
• Kids Eat Free™ in the U.S. & Canada
• Best-4-Breakfast® in the U.S. & Canada
• Room service
• Swimming pool
• Relaxing lounge
• Fitness center
• Meeting facilities and the Holiday Inn Meeting Promise™
• Business Services
• IHG® Rewards frequent guest program

Editorial from

In Short
Since its 1952 debut in Memphis, Tenn., Holiday Inn has become one of the most recognized hotel brands in the world. Kids rule here: Children age 19 and younger stay for free...

Key Points

  • IHG Rewards Club Members: Get better...
 

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