Nellis Suites

★★★☆☆
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  • 4555 N. Las Vegas Blvd.

    Las Vegas, NV 89115

    Map & Directions
  • 866-920-8214

About Nellis Suites

Hours
Mon. - Sun. 24 Hours

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2.5 2
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Location: most ads for this property state that it is 15 minutes from downtown and/or the strip. 6 miles from the airport.

False, this location is at minimum 45 minutes from downtown or the strip by car. 1.5 hours if you take local transit. It is however, conveniently located next to Nellis AFB and you can walk over.

The cost to take a cab downtown will be $45 - $50 not including gratuity (if you can get a cab, see below)

Staff: staff are supposed to be knowledgable about the location, amenities, etc.

False, staff at Emerald Suites in Nellis were less educated than myself (someone who resides in a different country and just found out about the place upon arrival) about what's in the area. This is based on cumulative interraction with three night personnel and three daytime personnel.

* Emerald Suites staff could not advise me on the type of internet access in rooms (or how it works) upon arrival - I had to discover the cat5 jack on my own

* Emerald Suites staff could not provide me with instruction on local transit to get to Downtown and/or the strip citing that he wasn't from around here

* Emerald Suites staff could not provide the number of a local taxi service and instead provided me with a phone book to look it up myself (in the main lobby) (this is a different person from the above incident regarding transit)

* Emerald Suites staff could not comment on the Internet service which went down - apparently it will take 24 - 48 hours to fix only after having complained to head office

Cleanliness: Carpets, floors, etc. should be clean

True: room was relatively clean. Nothing ultimately disgusting presented itself.

Facilities: Laundry room should have basics, Candy machines should be stocked.

False: Laundry room, although bearing huge logos of Tide, etc. on the wall, didn't have any detergent, fabric softener etc. for sale.

Candy machines seemed to be out of several candies.

Overall Value: not worth it

PROS: Free Internet (when it works), close to transit and AFB
CONS: Staff lacks knowledge, in the middle of nowhere

1
★☆☆☆☆

Location: most ads for this property state that it is 15 minutes from downtown and/or the strip. 6 miles from the airport.

False, this location is at minimum 45 minutes from downtown or the strip by car. 1.5 hours if you take local transit. It is however, conveniently located next to Nellis AFB and you can walk over.

The cost to take a cab downtown will be $45 - $50 not including gratuity (if you can get a cab, see below)

Staff: staff are supposed to be knowledgable about the location, amenities, etc.

False, staff at Emerald Suites in Nellis were less educated than myself (someone who resides in a different country and just found out about the place upon arrival) about what's in the area. This is based on cumulative interraction with three night personnel and three daytime personnel.

* Emerald Suites staff could not advise me on the type of internet access in rooms (or how it works) upon arrival - I had to discover the cat5 jack on my own

* Emerald Suites staff could not provide me with instruction on local transit to get to Downtown and/or the strip citing that he wasn't from around here

* Emerald Suites staff could not provide the number of a local taxi service and instead provided me with a phone book to look it up myself (in the main lobby) (this is a different person from the above incident regarding transit)

* Emerald Suites staff could not comment on the Internet service which went down - apparently it will take 24 - 48 hours to fix only after having complained to head office

Cleanliness: Carpets, floors, etc. should be clean

True: room was relatively clean. Nothing ultimately disgusting presented itself.

Facilities: Laundry room should have basics, Candy machines should be stocked.

False: Laundry room, although bearing huge logos of Tide, etc. on the wall, didn't have any detergent, fabric softener etc. for sale.

Candy machines seemed to be out of several candies.

Overall Value: not worth it

PROS: Free Internet (when it works), close to transit and AFB
CONS: Staff lacks knowledge, in the middle of nowhere

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I have had to stay at the Emerald Suites and enjoy the services. The front desk personnel are alway helpful and cheerful. They try to help as quickly as possible.
The rooms are excellent for the price. They have bi-weekly housekeeping and keep the ground well taken care of.
The pool is kept well cleaned and at an even temperature.
They have a nice laundry room.

4
★★★★☆

I have had to stay at the Emerald Suites and enjoy the services. The front desk personnel are alway helpful and cheerful. They try to help as quickly as possible.
The rooms are excellent for the price. They have bi-weekly housekeeping and keep the ground well taken care of.
The pool is kept well cleaned and at an even temperature.
They have a nice laundry room.

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168 hotel suites located across from Nellis Air Force Base offering a fitness center, laundromat and pool.

 

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