American Laser Centers - Skin Care & Hair Removal

★★☆☆☆
  • 3 Parklane Blvd. Suite 122

    Dearborn, MI 48126

    Map & Directions
  • 877-252-8922

About American Laser Centers - Skin Care & Hair Removal

Categories
  • Plastic Surgeons
  • Beauty & Spa
  • Hair Removal Services
  • Skin Care Specialists
  • Beauty Supplies Stores
Details
  • Electrolysis

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2.0 11
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I just gave up on American Laser Centers "the skincare experts". I've always been into skincare and beauty treatments so I decided to try them for laser hair removal, microdermabrasion and laser resurfacing. I got burned not once but twice. Neither were serious but I would expect more from the "experts" as American Laser Centers referrs to themselves. The worst part was how they ignored me when I brought up genuine concerns for my wellbeing. Even worse than the sub-par laster treatments offered at American Laser Centers is the customer service. American Laser claims to specialize in skin care and laser hair removal but left me with a burn on my nose. If you just Google them you'll see for yourself. Complaintsboard.com has hundreds of complaints. American Laser skincare is fraudulent and I'm shocked that they're still in businesses. I think their website is www.americanlaser.com

1
★☆☆☆☆

I just gave up on American Laser Centers "the skincare experts". I've always been into skincare and beauty treatments so I decided to try them for laser hair removal, microdermabrasion and laser resurfacing. I got burned not once but twice. Neither were serious but I would expect more from the "experts" as American Laser Centers referrs to themselves. The worst part was how they ignored me when I brought up genuine concerns for my wellbeing. Even worse than the sub-par laster treatments offered at American Laser Centers is the customer service. American Laser claims to specialize in skin care and laser hair removal but left me with a burn on my nose. If you just Google them you'll see for yourself. Complaintsboard.com has hundreds of complaints. American Laser skincare is fraudulent and I'm shocked that they're still in businesses. I think their website is www.americanlaser.com

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.

I have been going for laser hair removal treatments for a few years. The last treatment was VERY painful and I got burns on my knees. The tech. was in a hurry and was rough and careless. It is exstreamly painful to go through these treatments and I have noticed alot of spider veins that I never had before.One thing I have noticed is they never grant my requests. I have requested a certain laser that is less painfull and never get it. I have requested certain good techs. and never get them either. Once they have your money paid in advance I guess they do not care.

2
★★☆☆☆

I have been going for laser hair removal treatments for a few years. The last treatment was VERY painful and I got burns on my knees. The tech. was in a hurry and was rough and careless. It is exstreamly painful to go through these treatments and I have noticed alot of spider veins that I never had before.One thing I have noticed is they never grant my requests. I have requested a certain laser that is less painfull and never get it. I have requested certain good techs. and never get them either. Once they have your money paid in advance I guess they do not care.

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1 out of 1 people found this review helpful.

.

I am so very unhappy with my treatments. I signed up for a full face package (6 sessions and a 2 year guarantee) at the cost of nearly $2,000.00 for "permanent laser hair removal" I signed up at the Hinsdale,Illinois location and them switched to TinleyPark,Illinois location.I have been going since June 2006-February 18 2010.Why so long,you may ask.Well simply its because it did not permanently remove all my facial hair...even though I was told I was a prime candidate since my hair is dark and my skin is light. On my last visit they told me that corporate had told them to let me go as client because I had been there too long. I have been telling them that I have been unhappy with the results since about my third visit, some how they always had an excuse, whether it was because its my face and that's the most difficult area to treat,hormones or other reasons. Not likely since I had my hormone levels checked.To add icing to the cake the tech told me that it was "laser hair reduction,not laser hair removal".How comical, since permanent laser hair removal is what they sold me,what I signed up for, whats plastered all over their website.Not only that the tech also said that other customers who still had hair after their contract ran out bought $50.00 single sessions?????Amazing how can they charge $50.00 a single session yet I paid nearly 2 grand? Lets see 6 sessions @ $50.00 = $300.00....wow I feel as if I been ripped off from the price alone,not to mention that I only have about 15% less hair than what I started off with.Before leaving I asked if there was a number I could call, the tech told me to ask for a refund request form,she said other clients had asked for them too. Nice!!!

I wonder how many other clients have had the same results? I ended up talking with the Reg.Manager...I have been doing research and found a great web site www.illinoisattorneygeneral.gov/ i found it to be very helpful Lisa MadiganIllinois Attorney General Consumer Fraud Bureau.She fights for consumers rights!!!
Please note that this is my story and your results may vary.

1
★☆☆☆☆

I am so very unhappy with my treatments. I signed up for a full face package (6 sessions and a 2 year guarantee) at the cost of nearly $2,000.00 for "permanent laser hair removal" I signed up at the Hinsdale,Illinois location and them switched to TinleyPark,Illinois location.I have been going since June 2006-February 18 2010.Why so long,you may ask.Well simply its because it did not permanently remove all my facial hair...even though I was told I was a prime candidate since my hair is dark and my skin is light. On my last visit they told me that corporate had told them to let me go as client because I had been there too long. I have been telling them that I have been unhappy with the results since about my third visit, some how they always had an excuse, whether it was because its my face and that's the most difficult area to treat,hormones or other reasons. Not likely since I had my hormone levels checked.To add icing to the cake the tech told me that it was "laser hair reduction,not laser hair removal".How comical, since permanent laser hair removal is what they sold me,what I signed up for, whats plastered all over their website.Not only that the tech also said that other customers who still had hair after their contract ran out bought $50.00 single sessions?????Amazing how can they charge $50.00 a single session yet I paid nearly 2 grand? Lets see 6 sessions @ $50.00 = $300.00....wow I feel as if I been ripped off from the price alone,not to mention that I only have about 15% less hair than what I started off with.Before leaving I asked if there was a number I could call, the tech told me to ask for a refund request form,she said other clients had asked for them too. Nice!!!

I wonder how many other clients have had the same results? I ended up talking with the Reg.Manager...I have been doing research and found a great web site www.illinoisattorneygeneral.gov/ i found it to be very helpful Lisa MadiganIllinois Attorney General Consumer Fraud Bureau.She fights for consumers rights!!!
Please note that this is my story and your results may vary.

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1 out of 1 people found this review helpful.

.

DO NOT DO IT. American Laser hair removal is nothing like it is advertised to be. Trust me I am for real. It is painful! It is not guaranty results and that is not what they advertise. Don??t get tricked.
I have been going to them for more than 2 years. I had about 50% redaction of hair and now they told me that they will not give me any more treatments. They said that the deal included 6 treatments and a 2 year follow-up after that. If by that time you still have hair ?too bad for you. I also have to say my skin is not the same. I noticed more defined veins and capillaries that look even more defined after treatments. Needless to say the redness and blistered like areas after treatments. I still save my legs today.
The other thing I want to comment on is scheduling appointments. If you ever need to reschedule, it might be 1or more months before they can take you. They also called me a number of times to reschedule my appointment for different reasons (I lost a lot of time that way). I tried 2 different locations one in Boca Raton and one in Miami Beach and they were as bad.
The whole thing was not worth my time, pain and money. I paid more than $2000 for full legs. They charged me for lotions extra (mandatory). Do not put yourself in the same situation. Do not do it. It is not worth it

1
★☆☆☆☆

DO NOT DO IT. American Laser hair removal is nothing like it is advertised to be. Trust me I am for real. It is painful! It is not guaranty results and that is not what they advertise. Don??t get tricked.
I have been going to them for more than 2 years. I had about 50% redaction of hair and now they told me that they will not give me any more treatments. They said that the deal included 6 treatments and a 2 year follow-up after that. If by that time you still have hair ?too bad for you. I also have to say my skin is not the same. I noticed more defined veins and capillaries that look even more defined after treatments. Needless to say the redness and blistered like areas after treatments. I still save my legs today.
The other thing I want to comment on is scheduling appointments. If you ever need to reschedule, it might be 1or more months before they can take you. They also called me a number of times to reschedule my appointment for different reasons (I lost a lot of time that way). I tried 2 different locations one in Boca Raton and one in Miami Beach and they were as bad.
The whole thing was not worth my time, pain and money. I paid more than $2000 for full legs. They charged me for lotions extra (mandatory). Do not put yourself in the same situation. Do not do it. It is not worth it

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1 out of 1 people found this review helpful.

.

I've bin going there for 2 years now and still have not gotten the results i paid for. The procedures are very painful and all you get is redness. The staff is unprofessional, rude, and disrespectful. Don't waist your time or money with these people.

1
★☆☆☆☆

I've bin going there for 2 years now and still have not gotten the results i paid for. The procedures are very painful and all you get is redness. The staff is unprofessional, rude, and disrespectful. Don't waist your time or money with these people.

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1 out of 1 people found this review helpful.

.

Only 6 treatments left and I STILL have yet to see any results. Not to mention, the woman who sold me this package not only does not work there but was full of shi*! When I complained to the office for what I was told in the sales pitch I was basically called a liar! I didn't do my research prior to my purchase of over $800, if you want to see for yourself, go the BBB site. There are numerous complaints and the rating for handling customers and their sales is an F. Don't bother calling corporate, you will get no assistance. My predication is that the American Laser center will out business within the next couple years. The person at the bottom of this page who gave this place a 5 star rating and used the name"anonymous" clearly works there!!! My advise, do not listen to the sales people, READ THE CONTRACT!!! I wish I would have had a hidden camera...hmmmmm.....did you get this FOX2....

1
★☆☆☆☆

Only 6 treatments left and I STILL have yet to see any results. Not to mention, the woman who sold me this package not only does not work there but was full of shi*! When I complained to the office for what I was told in the sales pitch I was basically called a liar! I didn't do my research prior to my purchase of over $800, if you want to see for yourself, go the BBB site. There are numerous complaints and the rating for handling customers and their sales is an F. Don't bother calling corporate, you will get no assistance. My predication is that the American Laser center will out business within the next couple years. The person at the bottom of this page who gave this place a 5 star rating and used the name"anonymous" clearly works there!!! My advise, do not listen to the sales people, READ THE CONTRACT!!! I wish I would have had a hidden camera...hmmmmm.....did you get this FOX2....

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.

I have purchased many types of treatments at ALC, including hair removal, vela shape, and microderm abrasion.

I am putting this out there to let everyone know that I was electrocuted while getting a vela shape treatment. Not only was I surprised that the equipment shocked me, but what was more shocking is how the company handled it!!

I was shocked during one treatment- the electricity went down my leg and out my foot. I did not suffer any burns, but my leg was numb for 4 hours after. The manager in the office reassured me that they would get a new machine and i should come back the next day. VERY RELUCTANTLY, i went back the next day. They reassured me it was a new machine and that they used it on several people that morning. Unbelievably, i got shocked AGAIN during this treatment!! Come to find out they had only used the small attachemnt on other clients, had not replaced the machine, and used it on me again!!
They apologized and that was it. No free services offered, no peace of mind that this was not going to happen again.

I didn't get any satifaction from the management at the office- so i decided to call corporate.

The customer service rep had the audacity to say 'well if there weren't any burns and no photographs taken of the affected area, then there is really no evidence that it happened, is there? so what exactly do you want us to do for you?'

can you believe this!!!???? because i still can't. i have no idea what my next move is going to be.

1
★☆☆☆☆

I have purchased many types of treatments at ALC, including hair removal, vela shape, and microderm abrasion.

I am putting this out there to let everyone know that I was electrocuted while getting a vela shape treatment. Not only was I surprised that the equipment shocked me, but what was more shocking is how the company handled it!!

I was shocked during one treatment- the electricity went down my leg and out my foot. I did not suffer any burns, but my leg was numb for 4 hours after. The manager in the office reassured me that they would get a new machine and i should come back the next day. VERY RELUCTANTLY, i went back the next day. They reassured me it was a new machine and that they used it on several people that morning. Unbelievably, i got shocked AGAIN during this treatment!! Come to find out they had only used the small attachemnt on other clients, had not replaced the machine, and used it on me again!!
They apologized and that was it. No free services offered, no peace of mind that this was not going to happen again.

I didn't get any satifaction from the management at the office- so i decided to call corporate.

The customer service rep had the audacity to say 'well if there weren't any burns and no photographs taken of the affected area, then there is really no evidence that it happened, is there? so what exactly do you want us to do for you?'

can you believe this!!!???? because i still can't. i have no idea what my next move is going to be.

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The Dearborn ALC management was very kind and helpful..UNTIL I paid for my services. After that I was lied to about the terms of the contract, talked down to, turned away for an apointment, then had another appointment mysteriously cancelled when I called to check on it the day before. I was told in very belittling fashion that they never make mistakes and that I must have cancelled my appointment.
I have had laser hair removal done at another facility with wonderful results by an amazing staff. Do your research and read your contract carefully before signing.

1
★☆☆☆☆

The Dearborn ALC management was very kind and helpful..UNTIL I paid for my services. After that I was lied to about the terms of the contract, talked down to, turned away for an apointment, then had another appointment mysteriously cancelled when I called to check on it the day before. I was told in very belittling fashion that they never make mistakes and that I must have cancelled my appointment.
I have had laser hair removal done at another facility with wonderful results by an amazing staff. Do your research and read your contract carefully before signing.

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.

Contrary to common belief or conceptions, laser hair removal is NOT painless! It is painful!

And beware because if you admit your on a painkiller, they will void your visit.

3
★★★☆☆

Contrary to common belief or conceptions, laser hair removal is NOT painless! It is painful!

And beware because if you admit your on a painkiller, they will void your visit.

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.

Went there after hearing they just opened a Clinic in Peoria, IL (I had friends who were traveling to Chicago to get treatments) Talked to the Manager about what my concerns were (I have cellulite and razor burn in bikini area when I shave) and she was able to come up with a plan of action for me! Both proceedures take several treatments but it is going to be convient for me, yay! The hair removal is a long process, but since I am starting right away, I will only need to shave for one more summer!! I can't wait to get rid of these razor bumps I have when I shave to wear my swimming suit!!

5
★★★★★

Went there after hearing they just opened a Clinic in Peoria, IL (I had friends who were traveling to Chicago to get treatments) Talked to the Manager about what my concerns were (I have cellulite and razor burn in bikini area when I shave) and she was able to come up with a plan of action for me! Both proceedures take several treatments but it is going to be convient for me, yay! The hair removal is a long process, but since I am starting right away, I will only need to shave for one more summer!! I can't wait to get rid of these razor bumps I have when I shave to wear my swimming suit!!

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.

I just have to say anybody that is in need for hair removal go to American Laser Centers. I currently am recieving my treatment at the Dearborn location. I had went in for my consultation and met with the manager Ashley. She was a very very kind person. She really listened to all my concerns and answered all my questions in a very professional manner. She makes you feel very comfortable about the whole process. I am currently on my 3rd treatment and I have about 40%-60% in reduction. I also have to mention that all the staff there are very friendly as well. They offer amazing customer service and keep there facility very clean and mainatined.

5
★★★★★

I just have to say anybody that is in need for hair removal go to American Laser Centers. I currently am recieving my treatment at the Dearborn location. I had went in for my consultation and met with the manager Ashley. She was a very very kind person. She really listened to all my concerns and answered all my questions in a very professional manner. She makes you feel very comfortable about the whole process. I am currently on my 3rd treatment and I have about 40%-60% in reduction. I also have to mention that all the staff there are very friendly as well. They offer amazing customer service and keep there facility very clean and mainatined.

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Message from American Laser Centers - Skin Care & Hair Removal

At American Laser Centers, we believe that our patients deserve the safest, fastest and most effective laser hair removal, skin rejuvenation, & cellulite treatment available -- skin care, skin care products, hair removal, laser hair removal, cleansing wash, exfoliator, eye cream, anti-aging cream, lotion -- Lose the razor - feel the freedom!

More about American Laser Centers - Skin Care & Hair Removal

cellulite treatment, skin tightening,post laser products, skin care, skin care products, hair removal, laser hair removal

 

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