Imperial Movers & Storage

Rock and roll! These dudes are the best! I relocate often for work and I had a great experience with these movers! Everything was handled with great precision and care. I have to hand it Imperial. They came, saw and moved just as their logo states.

Posted 01/29/08

I recently moved in NYC and was so happy that I went with Imperial. I have moved several times in the last few years and this experience was by far the best and easiest. They offered me a great rate which included a stop at my near by storage unit to pick up more things after they started at my apartment. Their customer service was great! Anise was wonderful with booking my move and Juan and his team treated all my belongings with care. They finished the job faster than I thought was possible! I checked out several movies companies before I booked with them and it was obviously the right decision. Everone else was going to charge me much more for the same job that Imperial did perfectly. From someone who knows how hard it is to move I would certainly recommend Imperial.

Pros: Great Prices, Fast scheduling (even last minute), Move with Care but Speedy!

Cons: None

Posted 01/10/08

Ok, so after the last move (before using Imperial) I knew it was time to grow up, be an adult, fork over some cash and hire movers. And after hearing horror stories, I am so lucky that I came across Imperial. Worked out by accident, I was only searching for places to get boxes from but when I spoke with Daniel on the phone, he clearly was running a great place and knew exactly what he was talking about and I realized these were the guys to go with! I live in Brooklyn, and the move involved my apartment (walk-up) AND my boyfriend's apartment (elevator) into a third, new apartment (walk-up, 4th floor). These guys have their system down beautifully. They are so incredibly efficient, there were no "hidden fees" jacking up the price at the end or anything like that, they were prompt and handled all of our stuff beautifully. On top of everything else, they were just a great group of nice guys to interact with. They truly changed the whole idea of moving for me, they are complete pros and I am recommending them to all of my friends. Moving can be terribly painful and stressful, but now I know that it actually does not have to be a completely hellish experience. If you want your move to be as hassle-free as possible, go with these guys, I highly recommend them.

Pros: All pros: efficiency, service, scheduling, personalities of everyone involved, value for the money: all superior

Cons: None at all

Posted 11/26/07

I've had a lot of nightmare experience with movers in the past (one guy didn't show up at all, another charged a billion dollars more than the initial quote), so I was looking for a mover that's reasonably priced and legitimate.
Imperial charged me exactly what they said they would; they did a solid job on both pickup and delivery; and when there was a problem (the first delivery truck was too big to get on to the road where I live), they were responsive and resolved it in a timely manner.

Posted 10/04/07

What a pleasure moment! You know how moving falls under the top three major stress moments!! Well these guys made it fun; they were speedy...a job which was projected for 7 hours took 4.5; They moved through like a team and made the whole experience seamless and delightful.
The moving team arrived 7 minutes early, the price was very reasonable....10 out of 10!!

Posted 09/17/07

I was really dreading the moving process...especially since my new home is a four floor walk up...well I had nothing to worry about. The Imperial team were fast, efficient and friendly. Nothing was broken or damaged, and everything was preffesioanlly done. I would recomend this company to any one!!

Posted 09/17/07

I was absolutely delighted with the performance of Imperial Moving and Storage and would highly recommend this company. The loading of the truck went smoothly and the emptying of the truck into the new apartment went without a hitch!!! The movers arrived on time and did not complain about our steps at all. ( all 50 of them to the front door!). Their manner was professional and pleasant. They handled everything efficiently, and made me personally feel less anxious about handing off our belongings to a stranger. This is my first time writing a review, but after doing a lot of research and hearing a lot of horror stories I just wanted to put out something positive. There do exist companies that are honest and efficient.

Pros: LIved up to what was agreed upon on initial conversation

Cons: None

Posted 09/14/07

These guys have it! I had my stuff in storage for over a year, in a storage pod, back home. My pods were moved up here, they unloaded the pods into their truck and then over to my place...a 4-story walk-up! They were all great! So friendly, professional, quick, and very pleasant. I was so scared about a certain piece of furniture--it was VERY large, heavy, and tricky to move--they treated it with extra care and got it moved in! I will, without a doubt use them again when it comes time to move to another location. Jessica was very upfront, fair, and friendly. No hidden costs or tricks up their sleeves! Thank you all so much for making my move to NY so easy!

Posted 09/09/07

My experience with Imperial was a nightmare almost from start to finish. I'm a college student in NY and needed to store several boxes for the summer. The fee I was given for the move into storage, along with the subsequent per-month storage charge, were both much less than what I ended up having to pay, and the price to get my things out of storage was almost double what I paid to move them there in the first place! I was told it wouldn't be possible to claim my things from the storage facility myself for at least another week, when I would no longer have access to a car and thus no way of getting my boxes back to my dorm. When I did get my boxes, one of mine was missing and, in its place, someone else's box. I never received a promised call concerning the state of my missing box, and had to wait two days before I could get a hold of someone at the office. I was told I would receive my box within two hours; five hours later I called the office again and was told I would get it within an hour. The majority of a day wasted, and all due to a mistake they made! I will certainly never use them again, and I strongly urge anyone considering Imperial to look elsewhere.

Pros: Boxes intact after months of storage, friendly movers

Cons: Underquote, overprice, don't appear to value customers

Posted 09/03/07

I cannot thank Imperial Moving enough. They were such a tremendous help with my move and proceeded to go above and beyond my customer service expectations. Not only did I get a great deal on my move, but when my couch would not fit in my new apartment Daniel made sure that their carpenters helped me out. Juan and his crew were the friendliest group of guys and they were done with the move (beginning to end) in less than 2 hours. Amazing! I highly recommend using Imperial Moving to everyone and will continue to send my friends and colleagues their way. Thanks again!

Pros: Service, Value, Everything!

Cons: None whatsoever

Posted 08/28/07

This was an amazing move! everyone was telling me how NYC movers will rip you off, etc. and move came out to be less than my estimate (I was told this was rare however). They were extremely nice, trust worthy, hardworking men. I could not have dreamed of a better expirience!!!

Posted 08/02/07

Moving is hairy, under the best of circumstances. But the guys at Imperial made it so smooth and calm. I had undersestimated my moving needs...they worked 2 days, non-stop...packing and moving a house that my mother lived in for close to 60 years. The price was more than reasonable...they really made everything so easy. i have already recommended them to my friends.
The packing that they ended up doing was expertly done, there wasn't any breakage. The guys were friendly, polite, and worked non-stop. I bought them a pizza, just so they would take fewe minutes.
They didn't require much direction...after telling the foreman what I wanted, off to work they went. i was actually sorry to see them go, becasue that meant I had to start UNPACKING. Ugh. If it were just as easy as moving was. If ever I move again, I would most assuredly utilize Imperial. and also a big thank you to Jessica...for a great price and a big help.
marguerite h.

Posted 07/22/07

It was our first move ever in Manhattan and we were nervous about choosing a moving company because we have heard such horror stories. When I called around for quotes they gave me the lowest quote. Flatrate quoted me almost TWICE as much. And Flatrate told me that any "hourly" rate companies had all kinds of hidden charges they weren't telling us about. So I called Danny at Imperial again and grilled him on "hidden charges." He was SO open and layed everything out on the line, and did not raise the rate. So the lowest quote I got turned out to be FANTASTIC! They were done an hour and a half earlier than they quoted us and they really gave it their all. The foreman, John, was extremely fair and knowledgeable- a very likable guy. And he worked his butt off on our 3rd floor walkup with his guys. My boyfriend and I only have wonderful things to say about them. Thanks Imperial!!!!

Pros: Very service oriented, Fantastic rates and quoting!

Cons: NONE

Posted 07/15/07

This was my first real move--from an apartment in Manhattan to a two-family house in Brooklyn. I chose Imperial because of their excellent reviews on Citysearch and their relatively low hourly rate (plus no time minimum--most of the places I contacted had at least a four-hour minimum). I am so glad I went with Imperial. The three movers showed up at 9 AM on the dot. They were really nice, and really fast. They had all my stuff out of my apartment in an hour. They disassembled my bed quickly and made sure everything was secure. And they had everything into the apartment in Brooklyn in *45 minutes*, even though there were stairs. They snapped a piece onto my bed frame that I'd never been able to figure out how to use, and they had ideas on arranging my furniture. I would HIGHLY recommend Imperial Moving--they made a stressful morning pretty pleasant.

Pros: Fast, no minimum, nice, experienced

Cons: None

Posted 05/15/07

Moving is rough, but Imperial made it easy. I didn't have to lift a finger. The guys were fun and fast. All of my stuff made it to my new apartment in perfect condition. Don't make your friends move you, that's just mean. Call Imperial and make everyone's life easier. I have never posted a review on CitySearch before, but wanted to let everyone out there know that moving doesn't have to be a traumatic experience. CALL THEM!!!

Pros: Great price, friendly movers, very responsible

Cons: none

Posted 05/14/07

Having experienced truly awful movers at one time, I was overly joyed to then have my next mover experience with Imperial Moving. They came on time, all four guys were very nice and friendly, they were all polite and they would not let me lift a finger. They worked their butts off and were quite efficient. The entire moving experience was great and I will *definitely* be recommending them to everyone I know. Thanks for the great job!

Posted 05/01/07

Jessica,

Thank you so much for the move. It was a great experience. I can say from my heart I will recommend you to everyone at FedEx. This was the first time I used a moving company and with out a doubt it was a world class experience. The crew was great, extremely professional.

Rudy Bunt
FedEx Freight
Service Center Manager

Pros: great service product

Posted 04/04/07

Imperial made my move such an easy process - Jessica was great, taking care of all of my co-op's rules and requirements, and the movers were the absolute best. Alex was my foreman, he and his crew were timely, friendly and professional. Nothing was a problem, from helping us pack up the last of our boxes, to assembling all of my furniture, they were an absolute pleasure. They were so careful with all of our things that I wound up having them move paintings I had planned on taking myself, because I thought they'd get it there more safely than i would, and they did. Everything got to our destination undamaged. Nothing was misplaced or broken, and I never heard them say that they couldn't take something or that it didn't fit. They got to my new home and started unloading quickly and efficiently. They were always on the move, no one was ever standing around doing nothing or moving slow. They stayed until everything was where we wanted it, and the price was great, even though I underestimated the number of boxes we had by a lot. All in all, they made moving stress free. I would highly recommend them.

Pros: friendly and professional

Cons: none

Posted 04/03/07

I was worried about my move because it was slightly more complicated - I was swapping apartments with someone in my building so neither apartment was ever empty, and I have a picky super and strict building rules about moving. Imperial Movers came in and did a wonderful job - they were so friendly, professional, and extremely fast! Every other moving company (I called about 5 others) told me I needed 4 guys and estimated 4+ hours, and Imperial did it with 3 guys in **1.5 hours**. I ended up just paying the minimum and there were no hidden charges (they brought blankets and tape and didn't charge for any of it). I ended up paying less than half of what other companies were trying to charge as a flat rate. Even my doormen and super commented on how professional and how good these guys were, and my super asked for their card because now he wants anybody moving into my building to use them! They were so friendly and nice, and Jessica from their office arranged everything perfectly (sent email confirmations, called to confirm, etc.). I was so pleasantly surprised to see how friendly the movers were and they made the move completely stress-free! These were the best movers I've used in NY and I'd recommend them to anybody.

Pros: Scheduling, service, value (I ended up paying less than the quote!)

Posted 04/01/07

Jessica was amazing from the beginning and dealt with our picky co-op and transfer agent without complaining once.
The guys were absolutely AMAZING. They were the nicest and most helpful movers I have ever dealt with and I can't thank them enough for doing such a great job. They worked SO hard.
There aren't enough nice things I could say about the entire process.

Pros: Price point, customer service, flexibility

Cons: none

Posted 03/26/07

I would recommend Imperial Moving to everyone. I did a search for competitive moving quotes online. Jessica from Imperial called me within about 15 minutes and spent quite a while on the phone finding out exactly what I had and gave me a quote. Nearer the date of the move someone else from Imperial called to confirm, which helped put my mind at ease. 4 movers turned up (a manageable 15 minutes late, but that can be forgiven on Sunday at 8am. I wasn't exactly ready myself.) and immediately got to work. Juan was great at calming my nerves, as was Noberto. They were such pros and they went beyond just moving the furniture. Every now and then I'd have a freak out and they would calm me down. They truly went above and beyond.
I had over 50 boxes, a lot of furniture, and a whole garden that got moved from my duplex into the new place from 8:15am to 1:45pm. This was hands down the best $660 I EVER spent. (And that was with the $50 insurance in case there were damages. There weren't.). I had spent about $600 on my previous move with a 'man with a van' I found on Craigslist. We had to do 3 trips because I didn't realize how much stuff I had accumulated in 1 studio apartment. His assistant had already been sent home and I did all the heavy lifting since the man in question was old enough to be my father. Who knew that I could have done it for cheaper through Imperial? And they would have done all the work! In one go! When I thanked Juan, (he was kind of like the foreman of the group, he dealt with all the paperwork etc, and gave instructions to the others,) I singled he and Noberto out as being especially great. He shook his head and said all 4 of them were a team. These guys and this company totally got me through what could have been a horrible experience. They are everything you could hope for and then some. And the price was absolutely great too.
Good luck with your move!
MLHC, Brooklyn, NY

Pros: Everything from pre-move booking to the entire move itself

Cons: None

Posted 03/17/07

First, from beginning to end, these were some of the nicest people I have dealt with as movers.
They did everything they could to make the move organized, quick and pleasant. They arrived exactly on time, took less time than I thought they would, charged the exact amount they had said that they would charge. They came with all sorts of extra packing materials "just in case" and didn't charge extra when they had to use them. The price was fair, they kept in touch all along, and they were so careful with the belongings they were moving (they knew it was a move to transfer heirlooms down a generation) it was touching. I would use them again for anything, across town or, as this was, 900 miles away.

Pros: exceptional customer service

Cons: none I saw

Posted 12/14/06

I would like to say that I had a very good experience with Imperial. The movers were courteous, professional and efficient.

Posted 11/06/06

Imperial Moving moved our entire office from the Wall Street area to Brooklyn and did a fantastic job. It cost significantly less than expected and the level of service and professionalism was excellent. We deal with a lot of shipping and moving companies in our business. This was by far one of the best experiences we had. The crew was on time and highly professional. The move was completed in a timely manner. And they made sure we were satisfied. I highly recommend Imperial Moving!

Pros: Great Price, Professional all the way, service was excellent

Posted 11/06/06

From the beginning, Imperial Moving was a pleasure to work with. We were nervous about having to spend so much on moving, but after the horror stories we'd heard, we figured flat-rate was our best shot. And the people at Imperial were really attentive and honest--they pride themselves on treating their customers right. That may sound like just a slogan, but in this case, it certainly seems to be true. There were no hidden costs, no sudden "adjustments" to the estimate, and the team that moved our stuff was EXCELLENT. Juan and his crew were really the best--prompt, quick, careful and nice. We were done moving all our stuff by about 1PM--a MIRACLE! True, we had most things packed, but theyhandled everything that needed extra care; the guys even moved all my plants with nary a leaf disturbed. All our boxes and trunks and shelves and furniture, and only one wine glass broken--and I'd packed that myself, so it was most probably my fault.

We would use them again in a heartbeat, if we were ever going to move again...which we're not, of course. Moving may be awful, but Imperial made the actual moving day a real pleasure!

Pros: Professional, prompt, quick

Cons: Expensive for us, but totally worth it

Posted 08/15/06

These guys are really great. They worked with me to set a fixed price on my move and stuck to it even though I may have slightly misunderestimated how much stuff I had. The movers arrived on time, were very friendly and professional, and took great care with my belongings. I highly recommend Imperial for your next move.

Posted 07/04/06

Got quotes from other "top" moving companies and their rates were double. Imperial Moving is professional, reliable and great to work with. THis is the first time I got movers and I was annoyed at how expensive some of the other quotes were. Thankfully I relied on the reviews posted here and called up for a quote. It was affordable and stress-free. They were flexible with the amount of boxes I expected to have and they were polite at all times. The movers arrived on time, did their job and left without incident. They worked hard and never came across as threatening or sketchy. I never write reviews but I felt this company deserved the praise. I highly recommend Imperial Moving.

Pros: Nice people

Cons: Lots of choices so its hard to know when you have a good quote

Posted 07/04/06

The organization I work for just had a huge event at Lincoln Center for over 2000 people and we needed a moving company to help us out with two separate moves for over 300 boxes. These guys were on time, professional, courteous, and best of all, FAST. We will be using them next year for the same event and I definitely suggest you use them for whatever you need. A + Service.

Pros: Great service, on time, fast

Cons: none...

Posted 06/21/06

I had a move which had two stops before my ultimate destination, the movers were ontime, professional, extremely careful with all items. If I ever move again, I would definately use Imperial.

Posted 06/18/06

This was my first time hiring movers and these guys were great. Extremely efficient, curteous and helpful - they made the move painless and hastle-free.

Pros: On-time, Professional, Efficient

Cons: None

Posted 06/18/06

I just moved this weekend and I have to say that this was a peice of cake. I was quoted a flate rate estimate by a sales person who came to my apt. In the end there were no hidden charges it was exactly the amount that they quoted me. The movers were on time and even called to give me to tell me that they may be running a little ahead of schedule. The move took 4 hours total from start to finish and that included 1 stop.
I highly recomend them they were so friendly and really listened to my concerns.
5 stars!!

Posted 03/26/06

Moving, as we all know is VERY stressfull...and I can honestly say, I might just be the queen of stress. Not so, with these guys, they calmed me down (not easy in any circumstances), and proceeded to move me and my apartment. I have to say that they did everything, down to taking down the door to my apartment and the front door of the building, after trying every single angle to get the sofa out known to man, and a few unknown ones! WOW! they were fabulous...all I have to say is: if you're moving...USE THESE GUYS...THEY ARE THE BEST!!!!!!!!!!!!!!!!!!!!!!! OH, AND BY THE WAY...THEY KEPT TO THE QUOTE TO THE PENNY.

Posted 03/05/06

My crew was one of the best moving crew I have ever had....and I have moved alot

Pros: fast, careful, polite

Cons: not on time

Posted 02/12/06

these guys were so amazing and effeicent it was wonderful to watch them work.

Pros: helpful, polite, fast

Posted 02/12/06

Imperial MOving really blew me away/ They were on time efficent and stuck to the price they gave me.

Pros: clean, cheap, careful

Posted 02/12/06

these movers were very efficent and polite and I would highly recommend them.

Pros: quick, efficent, able

Posted 02/08/06

They were on time, polite, clean efficinet and most importantly they stuck to the price.

Pros: quick, clean, stuck to price

Posted 02/07/06

I AM SO GLAD THAT I CHOSE THESE GUYS. THEY WERE SO EFFICIENT IT WAS AMAZING.

Pros: EFFICENT, QUIET, FAST

Cons: NOT ENOUGH PACKING

Posted 02/07/06

These movers were the best I have had in years. I will be counting the days until my lease expires.

Pros: trustworthy, available, responsible

Cons: dirty

Posted 02/01/06

These movers were so quick it was so amazing! What I thouht would take all day, actually took them two hours. They are amazing!

Pros: cheap, quick, clean

Posted 02/01/06

I used this company and they were on time, fast and did not rip me off. highly recommended!

Pros: fast, inexpensive, efficient

Posted 01/31/06