Papillon Grand Canyon Helicopters

We took the tour from Las Vegas. All transfers were on time. The only wait we had was from the Boulder City airport to the hotel at the end of the day but we were still back at the hotel close to the time promised. If you are booking dinner or a show for afterwards don't book anything before 7:00 p.m. Traffic and the numerous hotel stops could delay your return to the hotel.

The tour was worth every penny. If you have never seen the Grand Canyon don't settle for the West Rim...it doesn't do it justice. This tour takes you to the north and south rims. The sites are jaw-dropping. The flights were wonderful. The tour guides went above and beyond the call of duty and we even saw the almost extinct California Condors.

Be sure to bring a jacket unless you are going at the peak of summer. On May 2nd the high temp at the south rim that day was 60 degrees. The low was 20. It was pleasant in the sun but when the wind whipped up the wind chill was in the 40's.

Nice helicopter. Customer service is lacking at best. We were there for over an hour waiting on a heli that we had reserved months ahead. Others came in the front door and got on flights ahead of us. Young kids running the place with no clue as to proper business sense. I've tried to resolve my issues with Papillon numerous times, but they won't acknowledge my emails or letters. I bought a DVD of the Canyon that's nothing more than a 40 minute ad for Papillon and want my money back. They said they'd take care of it 3 months ago, but haven't. I would not recommend this place for your Grand Canyon tour.

Be prepared to wait around a lot as the company assembles all of the tourists from different trips and different hotels. Bus was not air conditioned on both outbound and inbound trip. Since it was different vehicles, I can only assume they were trying to save a couple bucks. It was no fun sitting for 50 minutes on a bus that was 95 degrees or more.

The flight is good but the narration leaves something to be desired. The narration is a prerecorded tape with loads of dead air. I guess they couldn't think of something to say.

We recently took the Grand Celebration helicopter tour. The Papillon staff could not have been more helpful in accommodating our last minute request. We had a beautiful flight. Our pilot, Bill, made us feel very comfortable as this was our first helicopter tour. We had a great time and it was - by far - the highlight of our Vegas trip! We would do it again in a heartbeat!

Did the Grand canyon celebration landing trip , to the bottom of the canyon, with a champagne picnic, It was awesome , i would highly recommed it. Took my sister and her husband. the Staff were friendly, pilot was great, i felt like he was our personal tour guide. now I know why they are the biggest and best. now they got me hooked on helicopters. will try hawaii next