Holiday Inn

★★☆☆☆
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  • 1350 S Dixie Hwy

    Coral Gables, FL 33146-2904

    Map & Directions
  • 877-577-2584

2.0 3
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A family member and I spent one week at this hotel. We rented two rooms which had been prepaid through an Internet booking site.\r\n\r\nI had no extras at all, so that I left the hotel after getting an invoice with a zero balance. My relative paid his extras with his credit card and got the corresponding invoice.\r\n\r\nSurprisingly enough, a few days later, his banking card was debited an extra US$ 389.01 ! This did not correspond to any spending in this hotel. It was finally credited back after multiple mails and some 3 weeks later ?\r\n\r\nMore surprisingly even, I discovered 4 weeks later that the credit card I had given for imprint (different from the one used for prepayment) for possible extras and which was not supposed to be used (no extras) had also been debited of US$ 259.34. Since this was the second ""bad experience"", the bank card was credited back relatively rapidly (nevertheless, after multiple e-mails again).\r\n\r\nHowever, living outside the US, bank charges for change / debit / credit were far from negligible. Holiday Inn simply refused to reimburse these charges although the error was clearly not mine. I insisted, and was finally reimbursed a symbolic US$10 !\r\n\r\nStatistics are highly unfavourable : two guests out of two (100%) have had the same ""misadventure"" ?\r\n\r\nYou better carefully watch your bank statement after staying at this location !!\r\n

0
★☆☆☆☆

A family member and I spent one week at this hotel. We rented two rooms which had been prepaid through an Internet booking site.\r\n\r\nI had no extras at all, so that I left the hotel after getting an invoice with a zero balance. My relative paid his extras with his credit card and got the corresponding invoice.\r\n\r\nSurprisingly enough, a few days later, his banking card was debited an extra US$ 389.01 ! This did not correspond to any spending in this hotel. It was finally credited back after multiple mails and some 3 weeks later ?\r\n\r\nMore surprisingly even, I discovered 4 weeks later that the credit card I had given for imprint (different from the one used for prepayment) for possible extras and which was not supposed to be used (no extras) had also been debited of US$ 259.34. Since this was the second ""bad experience"", the bank card was credited back relatively rapidly (nevertheless, after multiple e-mails again).\r\n\r\nHowever, living outside the US, bank charges for change / debit / credit were far from negligible. Holiday Inn simply refused to reimburse these charges although the error was clearly not mine. I insisted, and was finally reimbursed a symbolic US$10 !\r\n\r\nStatistics are highly unfavourable : two guests out of two (100%) have had the same ""misadventure"" ?\r\n\r\nYou better carefully watch your bank statement after staying at this location !!\r\n

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Every time I travel I try to stay in a holiday express. Their staff is always friendly and professional. They are quick to get you whatever it is that you need. They work with you on check in and check out times. The rooms are always clean. And the pools and hot tubs are always clean and well kept.

4
★★★★☆

Every time I travel I try to stay in a holiday express. Their staff is always friendly and professional. They are quick to get you whatever it is that you need. They work with you on check in and check out times. The rooms are always clean. And the pools and hot tubs are always clean and well kept.

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My recent stay in early August of 2008 was interesting to say the least. My Ford F250 King Ranch was stolen out of the hotel parking lot. Upon reporting it to the police, I learned that this hotel has been having a rash of break ins. (this from the Coral Gables Police Dept Vehicle Theft Unit) I was able to recover my truck two weeks later, but the hotel was not interested in paying for the $650.00 of items that were taken out of the truck. They used to have a security camera in the parking lot but removed it ""beacuse it gace a false sense of security"" according to Marco, the htoel General Manager. They do have a security guard that is supposed to come on at 9:00PM but he is also responsible for the inside of the hotel as well.\r\nI would not recommend this hotel at this time, and the owners will not provide the necessaty security and accountablility.\r\nTry the Hampton Inn Dadeland of the Marriott Dadeland instead if looking in this area to stay.

0
★☆☆☆☆

My recent stay in early August of 2008 was interesting to say the least. My Ford F250 King Ranch was stolen out of the hotel parking lot. Upon reporting it to the police, I learned that this hotel has been having a rash of break ins. (this from the Coral Gables Police Dept Vehicle Theft Unit) I was able to recover my truck two weeks later, but the hotel was not interested in paying for the $650.00 of items that were taken out of the truck. They used to have a security camera in the parking lot but removed it ""beacuse it gace a false sense of security"" according to Marco, the htoel General Manager. They do have a security guard that is supposed to come on at 9:00PM but he is also responsible for the inside of the hotel as well.\r\nI would not recommend this hotel at this time, and the owners will not provide the necessaty security and accountablility.\r\nTry the Hampton Inn Dadeland of the Marriott Dadeland instead if looking in this area to stay.

Pros: location

Cons: Security

Message from Holiday Inn

Holiday Inn full-service hotels and resorts no matter where you're traveling, you'll find a familiar place to stay at Holiday Inn hotels. It's all the services and amenities you want and the value you expect. Holiday Inn is the perfect choice for both your business and leisure travel needs. With nearly 1,500 Holiday Inn hotels around the world, Holiday Inn remains the most popular hotel brand. At today's Holiday Inn, you will be sure to find a convenient location offering many features to make your stay more enjoyable, such as: Comfortable guest rooms equipped with coffeemakers, hair dryers and irons. Free high-speed internet access in the U.S. and Canada** and kids stay free full-service restaurant featuring: Kids eat free, best-4-breakfast, room service, swimming pool, relaxing lounge, fitness center, meeting facilities and the Holiday Inn meeting promise, business services, priority club and rewards frequent guest program.. Holiday Inn® Full-Service Hotels & Resorts

No matter where you're traveling,you'll find a familiar place to stay at Holiday Inn® hotels. It's all the services and amenities you want and the value you expect. Holiday Inn is the perfect choice for both your business and leisure travel needs. With nearly 1,500 Holiday Inn hotels around the world,Holiday Inn remains the most popular hotel brand. At today's Holiday Inn,you will be sure to find a convenient location offering many features* to make your stay more enjoyable,such as:

• Comfortable guest rooms equipped with coffeemakers,hair dryers and irons
• Free high-speed Internet access in the U.S. & Canada**
• Kids Stay Free
• Full-service restaurant featuring:
• Kids Eat Free™ in the U.S. & Canada
• Best-4-Breakfast® in the U.S. & Canada
• Room service
• Swimming pool
• Relaxing lounge
• Fitness center
• Meeting facilities and the Holiday Inn Meeting Promise™
• Business Services
• IHG® Rewards frequent guest program

Editorial from

In Short
Since its 1952 debut in Memphis, Tenn., Holiday Inn has become one of the most recognized hotel brands in the world. Kids rule here: Children age 19 and younger stay for free...

Key Points

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