Portand Locksmith - Complete Locksmith

★★★☆☆
24/7
  • 853 NW 24th Ave

    Portland, OR 97210

    Map & Directions
  • 877-291-5625

About Portand Locksmith - Complete Locksmith

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  • Locksmiths

Home & Garden

Home & Garden
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A few nights ago I locked my keys in my car and needed service fast in order to not be late to an appointment. I called this locksmith and a technician was there within 25 minutes and had the door open in another 5. I would reccommend this locksmith to anyone for fast service.

2
★★★★☆

A few nights ago I locked my keys in my car and needed service fast in order to not be late to an appointment. I called this locksmith and a technician was there within 25 minutes and had the door open in another 5. I would reccommend this locksmith to anyone for fast service.

Pros: Fast Service, No Hassles

from CitySearch
.

I needed to replace the locks on a rental home that I own. I called the service at about 8 pm after work and they said they would be there in 30 minutes. Complete Locksmith did not dissapoint. We met at the site and it took the tech about 45 minutes to finish the job, which I thought was very quick. All in all I was happy and satisfied with this service.

2
★★★★☆

I needed to replace the locks on a rental home that I own. I called the service at about 8 pm after work and they said they would be there in 30 minutes. Complete Locksmith did not dissapoint. We met at the site and it took the tech about 45 minutes to finish the job, which I thought was very quick. All in all I was happy and satisfied with this service.

from CitySearch
.

The work requested was to install 2 deadbolts, 1 each on 2 different sets of French doors, and to fix a problem with the deadbolt to my condo front door.

The locksmith was scheduled to arrive at 1pm. He phoned at 12:45pm and explained that he would be approximately 15-20 minutes late, but arrived at 1:45pm.

Upon inspection of the front door deadbolt, he told me that whoever installed it originally substituted a screw that was not part of the original set. This created the problem. He told me he did not have a matching screw but made adjustments that should work.

In the process of installing the first deadbolt, he cracked part of the door facing. Also, he scratched the outside so now it looks like a dog had been trying to get in. I did not notice this until days later; the condo is not my main residence and I stay there sporadically. To protect my hardwood floors I placed a painter?s tarp in the area where he was working. At one point I heard him drop a tool but didn?t give it much thought because I had protected the floor. I was wrong. Upon pulling up the tarp to shake it out after his departure, I noticed a gouge in the wood from his chisel.

After installing the deadbolts there was a lot of debris on the deck. He didn't bring a broom to clean it and I didn?t have one at the condo. He left the mess on the deck and made no effort to pick it up. This was easy to do...I know because I did it after he left!

The entire time he was there his cell phone rang constantly. He answered all calls, a minimum of 8-10, and they were personal, not work. One call he was on the phone for at least 15 minutes. I have no problem paying for time and labor, but I certainly don?t like being billed for someone?s time on the phone when it is not associated with my job.

The 2 deadbolt locks work fine but I have since had to have someone else fix the front door because the same problem he was to have fixed came back in 3 days. Simply put, do not use this company.

0
★☆☆☆☆

The work requested was to install 2 deadbolts, 1 each on 2 different sets of French doors, and to fix a problem with the deadbolt to my condo front door.

The locksmith was scheduled to arrive at 1pm. He phoned at 12:45pm and explained that he would be approximately 15-20 minutes late, but arrived at 1:45pm.

Upon inspection of the front door deadbolt, he told me that whoever installed it originally substituted a screw that was not part of the original set. This created the problem. He told me he did not have a matching screw but made adjustments that should work.

In the process of installing the first deadbolt, he cracked part of the door facing. Also, he scratched the outside so now it looks like a dog had been trying to get in. I did not notice this until days later; the condo is not my main residence and I stay there sporadically. To protect my hardwood floors I placed a painter?s tarp in the area where he was working. At one point I heard him drop a tool but didn?t give it much thought because I had protected the floor. I was wrong. Upon pulling up the tarp to shake it out after his departure, I noticed a gouge in the wood from his chisel.

After installing the deadbolts there was a lot of debris on the deck. He didn't bring a broom to clean it and I didn?t have one at the condo. He left the mess on the deck and made no effort to pick it up. This was easy to do...I know because I did it after he left!

The entire time he was there his cell phone rang constantly. He answered all calls, a minimum of 8-10, and they were personal, not work. One call he was on the phone for at least 15 minutes. I have no problem paying for time and labor, but I certainly don?t like being billed for someone?s time on the phone when it is not associated with my job.

The 2 deadbolt locks work fine but I have since had to have someone else fix the front door because the same problem he was to have fixed came back in 3 days. Simply put, do not use this company.

Pros: Called to say he would be late.

Cons: Didn't own up that he marred one of the doors. Didn't clean up his mess.

from CitySearch
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I was locked out in the rain a few nights ago, I called for a locksmith and the tech was over in like twenty minutes. Great Service

2
★★★★★

I was locked out in the rain a few nights ago, I called for a locksmith and the tech was over in like twenty minutes. Great Service

from CitySearch
.

They TOTALLY misquoted their prices! The locksmith that came out told me it would be DOUBLE the price I was given by the very pleasant sounding lady who answered the phone. I had them do the work since they would charge me $49 for coming out even if they did NOTHING, and despite the fact that they lied to me about the price. This is after they made an appointment with me, then called to delay the appointment an hour, and finally came 20 minutes later than that. The good news is that my locks appear to work. I did get a little more than 10% off the doubled price after complaining. Was also told I would get 2 keys, but then only got 1.

0
★☆☆☆☆

They TOTALLY misquoted their prices! The locksmith that came out told me it would be DOUBLE the price I was given by the very pleasant sounding lady who answered the phone. I had them do the work since they would charge me $49 for coming out even if they did NOTHING, and despite the fact that they lied to me about the price. This is after they made an appointment with me, then called to delay the appointment an hour, and finally came 20 minutes later than that. The good news is that my locks appear to work. I did get a little more than 10% off the doubled price after complaining. Was also told I would get 2 keys, but then only got 1.

from CitySearch
.

I was very satisfied with the work this locksmith did on my doors. He had the locks I needed with him and was able to come out and complete the work within about 25 minutes of my phone call. Other companies I called wanted me to schedule an appointement almost a week in advance so they could order parts!

2
★★★★★

I was very satisfied with the work this locksmith did on my doors. He had the locks I needed with him and was able to come out and complete the work within about 25 minutes of my phone call. Other companies I called wanted me to schedule an appointement almost a week in advance so they could order parts!

from CitySearch

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