Duque Salon + Spa + Boutique

★★★★☆
With 4 generations of experience, our hairdressers cut hair dry. It allows them to deliver a tension free accurately shaped haircut, specifically suited to your facial features. You will never go back
  • 5348 Ballard Avenue Northwest

    Seattle, WA 98107

    Cross street: Corner of Ballard Avenue

    Map & Directions
  • 206-706-7177

About Duque Salon + Spa + Boutique

Hours
Sat: 9am-6pm, Sun: 11am-4pm, Tue-Fri: 11am-7pm
Reservations
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Personal Services

Personal Services
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I held off writing this review in hopes that Robert and Giovanna would make right the terrible wrong done to me, at the hands of one of their stylist, Natalie K. They did not. I would highly recommend that you steer clear of this salon, my reasons are below.

I have naturally curly hair, it is full, large with tight riglets and it is my identity. I have been going to a stylist for over 15 years and have never been so mortified by the result of a haircut. Natalie was recommended by Giovanna, after Giovanna cut my hair. She indicated that if I didn't want to pay her expertise prices ($200+tip), she highly recommended Natalie. I believe now, she just didn't want any more clients. What a terrible, terrible mistake I made and shame on Giovanna for recommending someone with so little expertise in cutting curly hair and while knowing how I was willing to pay whatever for expertise. Yet, when Giovanna was chatting me up, she had gained my trust. And to insure you understand this is a fair review-Giovanna gave me the best haircut I have ever had in my life, the best. My return a couple months later to Natalie resulted in the worst haircut of my life and one that 3 months later, I'm still living with.

Problem #1: Duque uses the dry and straight cut method at their salon. When Giovanna cut my hair, she straightened all my hair and then cut. When Natalie cut my hair, she straightened portions at a time and then cut. I should have known this was off to a bad start. When I left the salon, my hair was not fully dry and it wasn't until the next day, I saw the damage.

My haircut was completely uneven and after diffusing my hair in the morning, it seemed to have lost some of its curl. I took pictures and then called Natalie. She had me come in to fix the uneven cut. I mentioned the haircut did not give me the bounce that Giovanna's cut had provided me, I even showed her the picture I loved after G's haircut. This time, I asked to diffuse my hair at her salon, myself in front of her. The cut was at least even but literally, the riglet curls I had around my face were straight. My curls were gone. We discussed, she seemed freaked and said go home and use your products and see if they come back. They didn't, I called that night immediately and said, they are gone. She asked if I wanted to come in again. I was in tears, my curls were straight. I wanted to stay as far away from that salon as possible, I asked for my money back. She said she would call Giovanna for advice and to confirm the refund. Natalie returned a call and indicated Giovanna said my curls would return in a couple days and most likely Natalie over thinned. They did not return and now almost 3 months later, my hair still has many straight ends and the curls have not returned. It's terrible. It gets worst. Natalie was apologetic and I genuinely believe she felt bad. Yet, let's be honest the damage was and is done and this didn't alleviate the damage.

Problem #2: I stop in 3 days later to pick up my refund and Natalie indicated they have to wait a billing cycle. I wait one week and do not receive it. I stop in that Sunday and Natalie and Giovanna are standing outside their salon and I indicate, I still haven't received my refund. Giovanna doesn't even look at me or make any mention of the failings of her stylist. I really found this to be of extremely poor taste. After waiting another couple days and a phone call to Robert, the owner, I finally get my refund. But they didn't refund it all. Of the $85 bill, they refund me $40. Are you kidding me? I call again and talk to Robert, he indicates Duque will not refund my $25 deep conditioning. I didn't fight the deep conditioning but I asked, why would you think it's okay to keep my $15 tip? He says no one told him about the tip and he'll send me another check.

Problem #3: Yea, it's 8/8/12 and I still haven't received the refund of my tip. What a shameful, shameful salon.

They ruined my hair, they kept my tip and not one of the owners called me to, at minimum, offer their apologies. For the amount of damage that Natalie did to my hair, I think they should have at least asked to see my hair and offer their expertise, as they are clearly better (Giovanna) stylists.

So if anyone is out there and knows someone that can fix an overly thinned curly hair of ringlets, please help me, I just want my curls back.

1
★☆☆☆☆

I held off writing this review in hopes that Robert and Giovanna would make right the terrible wrong done to me, at the hands of one of their stylist, Natalie K. They did not. I would highly recommend that you steer clear of this salon, my reasons are below.

I have naturally curly hair, it is full, large with tight riglets and it is my identity. I have been going to a stylist for over 15 years and have never been so mortified by the result of a haircut. Natalie was recommended by Giovanna, after Giovanna cut my hair. She indicated that if I didn't want to pay her expertise prices ($200+tip), she highly recommended Natalie. I believe now, she just didn't want any more clients. What a terrible, terrible mistake I made and shame on Giovanna for recommending someone with so little expertise in cutting curly hair and while knowing how I was willing to pay whatever for expertise. Yet, when Giovanna was chatting me up, she had gained my trust. And to insure you understand this is a fair review-Giovanna gave me the best haircut I have ever had in my life, the best. My return a couple months later to Natalie resulted in the worst haircut of my life and one that 3 months later, I'm still living with.

Problem #1: Duque uses the dry and straight cut method at their salon. When Giovanna cut my hair, she straightened all my hair and then cut. When Natalie cut my hair, she straightened portions at a time and then cut. I should have known this was off to a bad start. When I left the salon, my hair was not fully dry and it wasn't until the next day, I saw the damage.

My haircut was completely uneven and after diffusing my hair in the morning, it seemed to have lost some of its curl. I took pictures and then called Natalie. She had me come in to fix the uneven cut. I mentioned the haircut did not give me the bounce that Giovanna's cut had provided me, I even showed her the picture I loved after G's haircut. This time, I asked to diffuse my hair at her salon, myself in front of her. The cut was at least even but literally, the riglet curls I had around my face were straight. My curls were gone. We discussed, she seemed freaked and said go home and use your products and see if they come back. They didn't, I called that night immediately and said, they are gone. She asked if I wanted to come in again. I was in tears, my curls were straight. I wanted to stay as far away from that salon as possible, I asked for my money back. She said she would call Giovanna for advice and to confirm the refund. Natalie returned a call and indicated Giovanna said my curls would return in a couple days and most likely Natalie over thinned. They did not return and now almost 3 months later, my hair still has many straight ends and the curls have not returned. It's terrible. It gets worst. Natalie was apologetic and I genuinely believe she felt bad. Yet, let's be honest the damage was and is done and this didn't alleviate the damage.

Problem #2: I stop in 3 days later to pick up my refund and Natalie indicated they have to wait a billing cycle. I wait one week and do not receive it. I stop in that Sunday and Natalie and Giovanna are standing outside their salon and I indicate, I still haven't received my refund. Giovanna doesn't even look at me or make any mention of the failings of her stylist. I really found this to be of extremely poor taste. After waiting another couple days and a phone call to Robert, the owner, I finally get my refund. But they didn't refund it all. Of the $85 bill, they refund me $40. Are you kidding me? I call again and talk to Robert, he indicates Duque will not refund my $25 deep conditioning. I didn't fight the deep conditioning but I asked, why would you think it's okay to keep my $15 tip? He says no one told him about the tip and he'll send me another check.

Problem #3: Yea, it's 8/8/12 and I still haven't received the refund of my tip. What a shameful, shameful salon.

They ruined my hair, they kept my tip and not one of the owners called me to, at minimum, offer their apologies. For the amount of damage that Natalie did to my hair, I think they should have at least asked to see my hair and offer their expertise, as they are clearly better (Giovanna) stylists.

So if anyone is out there and knows someone that can fix an overly thinned curly hair of ringlets, please help me, I just want my curls back.

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Are you kidding? Amazing experience with Giovanna. I hate having my hair cut, she had me totally relaxed and agreed with me about how curly hair acts. A new one for me. Within an hour of leaving the salon, i had strangers

3
★★★★★

Are you kidding? Amazing experience with Giovanna. I hate having my hair cut, she had me totally relaxed and agreed with me about how curly hair acts. A new one for me. Within an hour of leaving the salon, i had strangers

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I have to say I have been to alot of upscale salons only to pay too much money for a haircut and color I didnt like. Robert at Duque salon transformed my hair from lame to superduper wonderful! He took time to hear my complaints and gave

3
★★★★★

I have to say I have been to alot of upscale salons only to pay too much money for a haircut and color I didnt like. Robert at Duque salon transformed my hair from lame to superduper wonderful! He took time to hear my complaints and gave

.

These people are evil incarnate. Don't go here - something really wrong with these folks. They are well known for shady practices.

1
★☆☆☆☆

These people are evil incarnate. Don't go here - something really wrong with these folks. They are well known for shady practices.

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I hate to shamelessly promote my brother for risk of everyone thinking I'm totally full of it, but here's the thing: I JUST had a baby six weeks ago and had spent my entire pregnancy avoiding mirrors at all costs while religiously taking my prenatal vitamins which resulted in waist length hair that had absolutely NO shape. This is where my brother, Bruno comes in.

I didn't doubt his capability to start with but after the haircut he just gave me it's definitely reaffirmed! He took my BLAH long and doing-nothing-hair and gave it the PERFECT amount of layers to make it bouncy, healthy and dare I say SEXY? Plus he kept it long like I wanted..not removing more than needed to give it it's shape.

That's right, my brother gave me sexy gorgeous hair that takes 5 min to blow dry to perfection with a paddle brush.

I was feeling super yucky with all my pregnancy weight but my brother really made me feel beautiful again. Love you Bruno!

2
★★★★★

I hate to shamelessly promote my brother for risk of everyone thinking I'm totally full of it, but here's the thing: I JUST had a baby six weeks ago and had spent my entire pregnancy avoiding mirrors at all costs while religiously taking my prenatal vitamins which resulted in waist length hair that had absolutely NO shape. This is where my brother, Bruno comes in.

I didn't doubt his capability to start with but after the haircut he just gave me it's definitely reaffirmed! He took my BLAH long and doing-nothing-hair and gave it the PERFECT amount of layers to make it bouncy, healthy and dare I say SEXY? Plus he kept it long like I wanted..not removing more than needed to give it it's shape.

That's right, my brother gave me sexy gorgeous hair that takes 5 min to blow dry to perfection with a paddle brush.

I was feeling super yucky with all my pregnancy weight but my brother really made me feel beautiful again. Love you Bruno!

Pros: I can have gorgeous hair in five min flat

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i agree. they must write the positive reviews themselves. it sounds just like them. please do not enter into their web unless you have a strong stomach for their attitude. i don't trust them.

0
★☆☆☆☆

i agree. they must write the positive reviews themselves. it sounds just like them. please do not enter into their web unless you have a strong stomach for their attitude. i don't trust them.

Pros: none

Cons: the owners

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Treat yourself to an experience with this Salon. I have been lucky enough to have these folks as part of my beauty routine for more than 7 years now and have never left their care feeling less than beautiful. Giovanna gives a haircut that lasts longer than most relationships and Autumn gives a facial that leaves you a glow that has everyone guessing :) If you have a genuine, beautiful heart; and want your outside to match your inside .. come see this crew. And don't be suprised if they help keep your insides beautiful too.

5
★★★★★

Treat yourself to an experience with this Salon. I have been lucky enough to have these folks as part of my beauty routine for more than 7 years now and have never left their care feeling less than beautiful. Giovanna gives a haircut that lasts longer than most relationships and Autumn gives a facial that leaves you a glow that has everyone guessing :) If you have a genuine, beautiful heart; and want your outside to match your inside .. come see this crew. And don't be suprised if they help keep your insides beautiful too.

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For one: All the NEGATIVE reviews are written by clients and the positive reviews ARE WRITTEN BY DUQUE. Here is why:
1) This place is awful, the staff will talk your ear off about how amazing they are. Smoke and mirrors...
2) All the positive reviews have headlines with exclamation points!
3) All the positive reviews are written by a username that has no other reviews (think about it).
4) Real people do not talk the way the positive reviews are written.
5) I received a service that was dreadful and I question whether or not it was sanitary if they had to keep reassuring me that it was (think about it)
6) It is poor business practice to speak of past employees and clients.
7) The prices are so unbearable and do not reflect the quality of service.

I walked out of unsatisfied and thought about it more and started to wonder if anyone else shared my experience. To my dismay... many people did. The main problem is the staff. They truly have NO IDEA what they are doing but they talk a good game. They make you feel like they are honest... but then you start paying attention to what they are saying. If you need to find out for yourself I urge you to pay attention.

You will find out for yourself as the owner put it. You will find out that the business plan is made to trick people like me into spending money on their horrible services... and we are left feeling ripped off. The one thing they are great at... to be fair... smoke and mirrors.

0
★☆☆☆☆

For one: All the NEGATIVE reviews are written by clients and the positive reviews ARE WRITTEN BY DUQUE. Here is why:
1) This place is awful, the staff will talk your ear off about how amazing they are. Smoke and mirrors...
2) All the positive reviews have headlines with exclamation points!
3) All the positive reviews are written by a username that has no other reviews (think about it).
4) Real people do not talk the way the positive reviews are written.
5) I received a service that was dreadful and I question whether or not it was sanitary if they had to keep reassuring me that it was (think about it)
6) It is poor business practice to speak of past employees and clients.
7) The prices are so unbearable and do not reflect the quality of service.

I walked out of unsatisfied and thought about it more and started to wonder if anyone else shared my experience. To my dismay... many people did. The main problem is the staff. They truly have NO IDEA what they are doing but they talk a good game. They make you feel like they are honest... but then you start paying attention to what they are saying. If you need to find out for yourself I urge you to pay attention.

You will find out for yourself as the owner put it. You will find out that the business plan is made to trick people like me into spending money on their horrible services... and we are left feeling ripped off. The one thing they are great at... to be fair... smoke and mirrors.

Pros: absolutely none

Cons: Where do I begin

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I've been here several times, had my hair cut by owners each time. At first I was impressed by their big talk of how superior their particular technique, product, etc. etc was compared to the rest of the world. After a few visits that got quite old and realized how incredibly arrogant the owners are. Additionally, I feel I was treated like a wallet, not a real person. They constantly pushed items on me, and I felt like they saw me as a wallet and nothing else. I finally decided that these are not the kind of people that deserve my business. I have found I can get a cut of the same quality for at least $20 cheaper and not have to put up with the attitude and constant pushing of their very expensive products and services.

0
★☆☆☆☆

I've been here several times, had my hair cut by owners each time. At first I was impressed by their big talk of how superior their particular technique, product, etc. etc was compared to the rest of the world. After a few visits that got quite old and realized how incredibly arrogant the owners are. Additionally, I feel I was treated like a wallet, not a real person. They constantly pushed items on me, and I felt like they saw me as a wallet and nothing else. I finally decided that these are not the kind of people that deserve my business. I have found I can get a cut of the same quality for at least $20 cheaper and not have to put up with the attitude and constant pushing of their very expensive products and services.

Pros: decent hair cut

Cons: very overpriced, arrogant staff and owners

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being hispanic I have really unruly thick brows that it seems like every waxer is trying to "thin." I'm really glad I found Autumn she totally supports a beautifully shaped natural looking brow that's not overdone. she even spent the time to talk about home care instead of the normal rip and ship out you get at the cheap-o asian joints. this is the eyebrow spot for sure.

2
★★★★★

being hispanic I have really unruly thick brows that it seems like every waxer is trying to "thin." I'm really glad I found Autumn she totally supports a beautifully shaped natural looking brow that's not overdone. she even spent the time to talk about home care instead of the normal rip and ship out you get at the cheap-o asian joints. this is the eyebrow spot for sure.

Pros: eyebrows

Cons: hard to get in sometimes

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I have been going to this salon for years. I have never had anything less than a 100% positive experience everytime I step into the salon. The staff is friendly and very conscientious about making the experience relaxing and beautiful.

5
★★★★★

I have been going to this salon for years. I have never had anything less than a 100% positive experience everytime I step into the salon. The staff is friendly and very conscientious about making the experience relaxing and beautiful.

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My two teenagers get wonderful haircuts from Bruno. They are picky, but they are always happy with his cuts. While the front desk may be a little brusque, Bruno is incredibly nice and they enjoy visiting Duque. The dog is a plus for them!

4
★★★★☆

My two teenagers get wonderful haircuts from Bruno. They are picky, but they are always happy with his cuts. While the front desk may be a little brusque, Bruno is incredibly nice and they enjoy visiting Duque. The dog is a plus for them!

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This is a really great group of people to trust with your beauty needs. I've seen both Robert and Bruno for numerous hair services and this week I got the pleasure of spending some time with Autumn for a body treatment. I have to say I've never been the type to get regular pampering outside of the basic hair/skin routine..but the scrub I got was unbelieveable. My skin feels like silk, I'm totally relaxed and my work week went tons better. Also, this is a place that actually follows through on the free makeup touchup after your services. Whatever you're needing, duque will definitely take care of you.

2
★★★★★

This is a really great group of people to trust with your beauty needs. I've seen both Robert and Bruno for numerous hair services and this week I got the pleasure of spending some time with Autumn for a body treatment. I have to say I've never been the type to get regular pampering outside of the basic hair/skin routine..but the scrub I got was unbelieveable. My skin feels like silk, I'm totally relaxed and my work week went tons better. Also, this is a place that actually follows through on the free makeup touchup after your services. Whatever you're needing, duque will definitely take care of you.

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what can i say... love this place. always great and i leave with a haircut that is exactly what i want... and need. badly.

2
★★★★★

what can i say... love this place. always great and i leave with a haircut that is exactly what i want... and need. badly.

Pros: comfortable, talented, professional

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I received a scary cut and color from a salon that shall not be named. I remembered seeing Duque's sign on the sidewalk in Ballard saying "We fix bad hair", so I immediately went to seek their help. Robert was my stylist and lived up to the sign's promise. He was very humble and didn't revel in the fact that he was turning a disaster into a masterpiece. He was very positive and friendly. I am forever grateful for the repair work! I'll be coming back without a doubt. Bottom line, if you want the following words to be used when describing your hair go to Duque: cute, current, natural, blended, sleek, perfectly shaped, HOT. Yes it's pricey to go see Robert...but your physical appearance is worth it!!!

5
★★★★★

I received a scary cut and color from a salon that shall not be named. I remembered seeing Duque's sign on the sidewalk in Ballard saying "We fix bad hair", so I immediately went to seek their help. Robert was my stylist and lived up to the sign's promise. He was very humble and didn't revel in the fact that he was turning a disaster into a masterpiece. He was very positive and friendly. I am forever grateful for the repair work! I'll be coming back without a doubt. Bottom line, if you want the following words to be used when describing your hair go to Duque: cute, current, natural, blended, sleek, perfectly shaped, HOT. Yes it's pricey to go see Robert...but your physical appearance is worth it!!!

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If you're a blonde I'm sure you know how ridiculous it is to try and get the perfect shade when some hairdressers interpret "natural" as butter yellow! yuck! I've been going to Robert for about two years now (Sorry Robert I've owed you thie review a while!) and he knows how to make my very not-natural blonde look like it grows out of my head that way! He's such a perfectionist and I can tell from not only my perfect color but the time he takes to painstakingly straighten my hair afterwards. If you haven't seen the space it's worth stopping by as well. They have some super cute jewelry...almost as cute as my hairdresser! (Tell Giovanna I'm only kidding Robert) Great great place and an even better group of people.

2
★★★★★

If you're a blonde I'm sure you know how ridiculous it is to try and get the perfect shade when some hairdressers interpret "natural" as butter yellow! yuck! I've been going to Robert for about two years now (Sorry Robert I've owed you thie review a while!) and he knows how to make my very not-natural blonde look like it grows out of my head that way! He's such a perfectionist and I can tell from not only my perfect color but the time he takes to painstakingly straighten my hair afterwards. If you haven't seen the space it's worth stopping by as well. They have some super cute jewelry...almost as cute as my hairdresser! (Tell Giovanna I'm only kidding Robert) Great great place and an even better group of people.

Pros: Perfect color, space, music and shopping

Cons: Sold out of my favorite shampoo a lot =(

.

After the last fiasco with my stylist at a salon that shall remain nameless I was ready to give someone new a chance. How lucky to find Bruno @ Duque! I liked that his online biography said something about "sculpting" hair and he was the first stylist that actually listened to me. My hair moves like it never did before, my products actually work and I couldn't be happier with his prices after paying $200 for my last disaster haircut. Stay tuned for another review on my color appt in 3 weeks ;)

2
★★★★★

After the last fiasco with my stylist at a salon that shall remain nameless I was ready to give someone new a chance. How lucky to find Bruno @ Duque! I liked that his online biography said something about "sculpting" hair and he was the first stylist that actually listened to me. My hair moves like it never did before, my products actually work and I couldn't be happier with his prices after paying $200 for my last disaster haircut. Stay tuned for another review on my color appt in 3 weeks ;)

Pros: my envious haircut

Cons: parking in ballard and the drive from the freeway

.

C??mon now. Even in a recession, a girl??s gotta look good! If you??re in need of a pampering pick-me-up, I recommend Duque (??doo-kay?) Salon in Ballard. Here, you??re transported to a cell phone-free zone where you are the center of attention. They take you and beauty seriously, ladies, and you??ll walk out looking like a million bucks??without spending it.

Stylists at Duque use the ??dry cut? method. You might cringe at the thought, but you??ll quickly become a convert, as will your friends when they swoon over your meticulous look. Duque also offers a quaint nail loft, calming spa services, and the perfect brow wax.

Q: What could be better than a quiet, relaxing salon whose truthful motto is ??we fix bad hair??

A: A salon that devotes part of its charming exposed-brick space to more than just walls and walls of product. Instead, Duque rounds out its impressive list of services with a boutique complete with an eclectic collection of handbags, clothing, baubles, and precious gifts that even our penny-pinching budgets can afford.

My hair? Hot. My color? Perfect. My stylist? Bruno.

2
★★★★★

C??mon now. Even in a recession, a girl??s gotta look good! If you??re in need of a pampering pick-me-up, I recommend Duque (??doo-kay?) Salon in Ballard. Here, you??re transported to a cell phone-free zone where you are the center of attention. They take you and beauty seriously, ladies, and you??ll walk out looking like a million bucks??without spending it.

Stylists at Duque use the ??dry cut? method. You might cringe at the thought, but you??ll quickly become a convert, as will your friends when they swoon over your meticulous look. Duque also offers a quaint nail loft, calming spa services, and the perfect brow wax.

Q: What could be better than a quiet, relaxing salon whose truthful motto is ??we fix bad hair??

A: A salon that devotes part of its charming exposed-brick space to more than just walls and walls of product. Instead, Duque rounds out its impressive list of services with a boutique complete with an eclectic collection of handbags, clothing, baubles, and precious gifts that even our penny-pinching budgets can afford.

My hair? Hot. My color? Perfect. My stylist? Bruno.

Pros: Expertise, Customer Service, Atmosphere

Cons: None

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I'm a transplant in Seattle and

I have to say duque was the best spa and salon experience I have had to date. Robert is phenomenal at cutting hair (who knew you could cut it dry? It works!) and as far as the spa goes if you have troublesome skin and find it hard to trust someone you're in very capable hands with Autumn. Don't miss this place..

2
★★★★★

I'm a transplant in Seattle and

I have to say duque was the best spa and salon experience I have had to date. Robert is phenomenal at cutting hair (who knew you could cut it dry? It works!) and as far as the spa goes if you have troublesome skin and find it hard to trust someone you're in very capable hands with Autumn. Don't miss this place..

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Autumn is Seattle's premier brow queen. She always makes my brows look fabulous. I love the tint, too. She's very funny, always cordial and makes the entire experience a treat.

The front desk could use a bit of tweaking in the cordiality and welcoming departments. Just sayin'.

But don't let that deter you from going there and enjoying the luscious (and complimentary!) hand scrub after you get your lovely new brows!

2
★★★★★

Autumn is Seattle's premier brow queen. She always makes my brows look fabulous. I love the tint, too. She's very funny, always cordial and makes the entire experience a treat.

The front desk could use a bit of tweaking in the cordiality and welcoming departments. Just sayin'.

But don't let that deter you from going there and enjoying the luscious (and complimentary!) hand scrub after you get your lovely new brows!

Pros: Excellent brow shaping and tinting

Cons: Parking, slightly off-putting front desk

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I have always had a wonderful experience at Duque. Yes, the no cell phone thing might be irritating to some people. But how irritating is it when a fatty in juicy sweat pants, sporting acrylic nails, and slathered in Bath and Body Works? products is jabbering loudly on her cell phone about lord knows what boring topic? She is annoying enough without a cell phone.
I go to the salon to be pampered and to relax?exactly what the no phone policy provides.

I highly recommend Bruno and fully trust him with my weave. An idiot stylist gave me ?hot roots? once, and he fixed my hair beautifully. He is professional, knowledgeable and fast. (Also very easy on the eyes?). My hair has never looked better. The ladies at the desk are very friendly. Overall, the salon is charming and a great place to buy gifts. Its services and products are top rate. You should check it out!

2
★★★★★

I have always had a wonderful experience at Duque. Yes, the no cell phone thing might be irritating to some people. But how irritating is it when a fatty in juicy sweat pants, sporting acrylic nails, and slathered in Bath and Body Works? products is jabbering loudly on her cell phone about lord knows what boring topic? She is annoying enough without a cell phone.
I go to the salon to be pampered and to relax?exactly what the no phone policy provides.

I highly recommend Bruno and fully trust him with my weave. An idiot stylist gave me ?hot roots? once, and he fixed my hair beautifully. He is professional, knowledgeable and fast. (Also very easy on the eyes?). My hair has never looked better. The ladies at the desk are very friendly. Overall, the salon is charming and a great place to buy gifts. Its services and products are top rate. You should check it out!

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I got the best haircut ever from Giovanna at duque salon. I had never experienced a dry cut before, but it made my hair look its best!! And it's lasted for 2 months!! I'm going back for a trim, even though I don't quite need it yet, because I just love to go into the salon. They're so personable and helpful. And sometimes, for no reason they will provide you a complimentary make up. I always look beautiful when I leaave. Thanks Giovanna and the staff at duque.

2
★★★★★

I got the best haircut ever from Giovanna at duque salon. I had never experienced a dry cut before, but it made my hair look its best!! And it's lasted for 2 months!! I'm going back for a trim, even though I don't quite need it yet, because I just love to go into the salon. They're so personable and helpful. And sometimes, for no reason they will provide you a complimentary make up. I always look beautiful when I leaave. Thanks Giovanna and the staff at duque.

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I went to Duque based on the slew of 5-star reviews they had on another ratings site. I wish I had read a little more closely and realized that most of those reviews were written in the same exact style with the same 110% positive talking points, just as an employee or owner would write.

My actual experience was dismal. Front desk scheduled my first appointment without consulting the stylist regarding my special request, and ended up having to cancel it with only a few hours notice. My second appointment was quoted at $35, yet I was charged $100 without any viable explanation. My final appointment was to get a special occasion curly down-do, and it was carried off so poorly that my hair was looking limp and dull before I even got out the salon door.

My special occasion was a lot less special on account of how ashamed I was of how I looked, yet no one at Duque showed any compassion for my distress, nor did they accept responsibility for the billing, scheduling, and quality mishaps.

1
★☆☆☆☆

I went to Duque based on the slew of 5-star reviews they had on another ratings site. I wish I had read a little more closely and realized that most of those reviews were written in the same exact style with the same 110% positive talking points, just as an employee or owner would write.

My actual experience was dismal. Front desk scheduled my first appointment without consulting the stylist regarding my special request, and ended up having to cancel it with only a few hours notice. My second appointment was quoted at $35, yet I was charged $100 without any viable explanation. My final appointment was to get a special occasion curly down-do, and it was carried off so poorly that my hair was looking limp and dull before I even got out the salon door.

My special occasion was a lot less special on account of how ashamed I was of how I looked, yet no one at Duque showed any compassion for my distress, nor did they accept responsibility for the billing, scheduling, and quality mishaps.

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The dichotomy between 5-star and 1-star reviews here is striking. I am a real customer who had a real experience with Duque.
I was treated amazingly disrespectfully. I scheduled 4 services for myself in the salon and spa, and of them one was canceled without warning, one I was triple-charged for, and one turned out a dramatically unprofessional mess. Just one okay service out of four is very bad indeed, and no one at Duque was willing to take responsibility. They makes a fine effort in some areas, but when a customer cannot count on a business to respond to problems I think it's best to stay far away.

0
★☆☆☆☆

The dichotomy between 5-star and 1-star reviews here is striking. I am a real customer who had a real experience with Duque.
I was treated amazingly disrespectfully. I scheduled 4 services for myself in the salon and spa, and of them one was canceled without warning, one I was triple-charged for, and one turned out a dramatically unprofessional mess. Just one okay service out of four is very bad indeed, and no one at Duque was willing to take responsibility. They makes a fine effort in some areas, but when a customer cannot count on a business to respond to problems I think it's best to stay far away.

Pros: Pleasant location, Personable staff

Cons: Customer service, Front desk mis-management, Quality, Parking

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Duque salon is a place you need to check out! I have never been to a hair salon where they had a boutique shop as well, it was great! I walked in the second time and made a hair appointment and they said you def should have Robert do your hair because you are blonde. Made that appt and what a great job Robert did on my hair! He actually cared about my opinion on my hair and he gave me his opinion. He took time to give me ideas then we agreed on my hair style and toning my hair. I would highly recommend Duque. I was very satisified with the employees and the service.

2
★★★★★

Duque salon is a place you need to check out! I have never been to a hair salon where they had a boutique shop as well, it was great! I walked in the second time and made a hair appointment and they said you def should have Robert do your hair because you are blonde. Made that appt and what a great job Robert did on my hair! He actually cared about my opinion on my hair and he gave me his opinion. He took time to give me ideas then we agreed on my hair style and toning my hair. I would highly recommend Duque. I was very satisified with the employees and the service.

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My friend Alex turned me on to Duque Salon for massages. Autumn is great and she always does a really good job. Prices are affordable and I love the fact that I can shop after my massage.

2
★★★★☆

My friend Alex turned me on to Duque Salon for massages. Autumn is great and she always does a really good job. Prices are affordable and I love the fact that I can shop after my massage.

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I really like the quality of items I purchase. My only complaint is that I see the same selection of things for sale whenever I go shopping there. If you have never been, you probably be in heaven!

2
★★★★☆

I really like the quality of items I purchase. My only complaint is that I see the same selection of things for sale whenever I go shopping there. If you have never been, you probably be in heaven!

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I should have paid attention to the fact that all of the 5 star reviews here are from the owners and employees of Duque, and all of the 1 star reviews are from actual clients!! I will not go back. Rude, overpriced and not very clean -- that pretty much sums it up. I can't figure out how they can charge what they do with a straight face, based on the quality of service. I'll be going back to Seven Salon for my hair and Nordstrom for my waxing services!

0
★☆☆☆☆

I should have paid attention to the fact that all of the 5 star reviews here are from the owners and employees of Duque, and all of the 1 star reviews are from actual clients!! I will not go back. Rude, overpriced and not very clean -- that pretty much sums it up. I can't figure out how they can charge what they do with a straight face, based on the quality of service. I'll be going back to Seven Salon for my hair and Nordstrom for my waxing services!

Pros: location

Cons: where to begin?? too much drama

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I had my first dry cut haircut by Giovanni in April, it was expensive but totally worth it. It grew out beautifully (four months later) and my locks have never been longer (which I always aim for, but usually grown out haircuts make my fine hair look spindley). Autum has done my brows for a couple of years, she is equally fabulous. I don't have much brow and she always gives them great definition and color. A place with a big city bling feel, but small time appeal.

5
★★★★★

I had my first dry cut haircut by Giovanni in April, it was expensive but totally worth it. It grew out beautifully (four months later) and my locks have never been longer (which I always aim for, but usually grown out haircuts make my fine hair look spindley). Autum has done my brows for a couple of years, she is equally fabulous. I don't have much brow and she always gives them great definition and color. A place with a big city bling feel, but small time appeal.

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.

the owner cut my hair. it was the WORST haircut of my life! poorly cut, ugly and with absolutely no style. so i had to go back, tail between, to my regular stylist and ask him to help me. even he was pressed to say he hadn't seen a worse cut. to add insult to injury, there was complete indifference on the part of duque to rectify the problem. they do get one award however: nastiest receptionist. congratulations nicky!

1
★☆☆☆☆

the owner cut my hair. it was the WORST haircut of my life! poorly cut, ugly and with absolutely no style. so i had to go back, tail between, to my regular stylist and ask him to help me. even he was pressed to say he hadn't seen a worse cut. to add insult to injury, there was complete indifference on the part of duque to rectify the problem. they do get one award however: nastiest receptionist. congratulations nicky!

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.

the owner cut my hair. it was the WORST haircut of my life! poorly cut, ugly and with absolutely no style. so i had to go back, tail between, to my regular stylist and ask him to help me. even he was pressed to say he hadn't seen a worse cut. to add insult to injury, there was complete indifference on the part of duque to rectify the problem. they do get one award however: nastiest receptionist. congratulations nicky!

0
★☆☆☆☆

the owner cut my hair. it was the WORST haircut of my life! poorly cut, ugly and with absolutely no style. so i had to go back, tail between, to my regular stylist and ask him to help me. even he was pressed to say he hadn't seen a worse cut. to add insult to injury, there was complete indifference on the part of duque to rectify the problem. they do get one award however: nastiest receptionist. congratulations nicky!

Pros: on a cute street so you can visit other cute boutiques

Cons: rude front desk service, unprofessionalism

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I spent two years in Japan where dry cutting is SO popular just to move home and not be able to find anyone who does it....until ROBERT cut my hair! He actually does the REAL dry cutting technique! If you have only had your hair cut wet you have to go see him. You'll definitely get the best haircut of your life!!!

2
★★★★★

I spent two years in Japan where dry cutting is SO popular just to move home and not be able to find anyone who does it....until ROBERT cut my hair! He actually does the REAL dry cutting technique! If you have only had your hair cut wet you have to go see him. You'll definitely get the best haircut of your life!!!

Pros: dry cutting

Cons: took me forever to discover them

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Duque is my FAVORITE place to go and have ALL my services done! Autumn is the best at waxing and facials (LOVE HER!!!). You have to check this spot out!

2
★★★★★

Duque is my FAVORITE place to go and have ALL my services done! Autumn is the best at waxing and facials (LOVE HER!!!). You have to check this spot out!

Pros: None

Cons: Located in the heart of Ballard!

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If you haven't made it to duque you're missing out! As a 4th grade art teacher getting relaxation time is a necessity for me! I strolled in one Sunday crossing my fingers I could get in for something, anything. The front desk was more than accommodating. I saw Autumn for a seaweed body wrap and facial and....WOW! The heated bed! The steam! The touch! It was indeed the best two hours of pampering I've had ever. I will surely be back.

2
★★★★★

If you haven't made it to duque you're missing out! As a 4th grade art teacher getting relaxation time is a necessity for me! I strolled in one Sunday crossing my fingers I could get in for something, anything. The front desk was more than accommodating. I saw Autumn for a seaweed body wrap and facial and....WOW! The heated bed! The steam! The touch! It was indeed the best two hours of pampering I've had ever. I will surely be back.

Pros: seaweed wraps, facials, staff

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Before I moved I worked as a makeup artist for duque and I have to say they have one of the best makeup bars in Seattle. They feature gloMinerals, an extensive mineral line with amazingly fashion forward colors (no bare and boring here) Plus Julie Hewett's screen siren line and the Balm's vegan and paraben free makeup. I truly miss you guys at duque and your makeup rocks! Love Aimers! P.S. Here's a tip for all you clients. They offer totally FREE makeup touch-ups after any service and they very generously always make sure they have a makeup artist to offer this service. Try it out!

2
★★★★★

Before I moved I worked as a makeup artist for duque and I have to say they have one of the best makeup bars in Seattle. They feature gloMinerals, an extensive mineral line with amazingly fashion forward colors (no bare and boring here) Plus Julie Hewett's screen siren line and the Balm's vegan and paraben free makeup. I truly miss you guys at duque and your makeup rocks! Love Aimers! P.S. Here's a tip for all you clients. They offer totally FREE makeup touch-ups after any service and they very generously always make sure they have a makeup artist to offer this service. Try it out!

Pros: makeup lines, artists

Cons: I'm not working there anymore!

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Bought a gift certificate there and loved the vibe. Reminded me totally of living in San Fran. The service selection was unsurpassed for Seattle as well. I had kind of given up on finding a great salon and spa for my partner and I until I found this place. Awesome atmosphere, pretty hot male hairdressers too =) I definitely recommend it!

2
★★★★★

Bought a gift certificate there and loved the vibe. Reminded me totally of living in San Fran. The service selection was unsurpassed for Seattle as well. I had kind of given up on finding a great salon and spa for my partner and I until I found this place. Awesome atmosphere, pretty hot male hairdressers too =) I definitely recommend it!

Pros: Space, Menu, Staff

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I absolutely love the dry cutting technique! I now have the most beautiful shoulder length cut thanks to Robert. I never write reviews but thanks for getting the job done guys, I'll be back.

2
★★★★★

I absolutely love the dry cutting technique! I now have the most beautiful shoulder length cut thanks to Robert. I never write reviews but thanks for getting the job done guys, I'll be back.

Pros: Dry cut, atmosphere, manicure specials

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Never been for services but have to say I love the huge selection of jewelry that's trendy, well made, of the moment and for ONCE not SO EXPENSIVE (Sorry Olivine, just can't afford $150 necklaces) Great finds.

2
★★★★★

Never been for services but have to say I love the huge selection of jewelry that's trendy, well made, of the moment and for ONCE not SO EXPENSIVE (Sorry Olivine, just can't afford $150 necklaces) Great finds.

Pros: Jewelry selection, Prices, Customer Service,

Cons: Get it while you can, they seem to rarely get in more than a couple of each style....

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Stay away bad people bad srvice i cannot express enough owner is pompous and arrogant claiming she only wears prada could not be caught dead in anything else very rude and mean not all people wear prada lady anyway hers looks like nada

0
★☆☆☆☆

Stay away bad people bad srvice i cannot express enough owner is pompous and arrogant claiming she only wears prada could not be caught dead in anything else very rude and mean not all people wear prada lady anyway hers looks like nada

Pros: None

Cons: Alot

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I am one of the owners of duque salon spa and boutique. I come from a family of four generations of hairdressers. I work with my entire family and each of us is committed to great customer service.
I was trained in NY city by some of the best in the business...Sassoon, Sorbie, and Sahag just to name a few. I have been licensed in five states, I have educated other hairdressers, done hair in theater, print ads, t.v., and film .
I have also done the hair of Katie Holmes, Michelle Williams, Kelly McGillis, Payne Stewart and way too many more to name here..and you know what...who cares??? NO ONE.....I believe that the only thing that people care about is getting the perfect haircut for their face shape and silhouette. I believe in giving value for the dollar, especially in today's economy. I believe in an honest day's pay for an honest day's work and I believe that all the people writing negative and false reviews about myself and my family should get a life and get out of mine. We are not jealous of anyone, nor do we think we are better human beings than any one else...we just want to serve our community by providing a great service in a beautiful atmosphere. Please judge us on your own experience.

2
★★★★★

I am one of the owners of duque salon spa and boutique. I come from a family of four generations of hairdressers. I work with my entire family and each of us is committed to great customer service.
I was trained in NY city by some of the best in the business...Sassoon, Sorbie, and Sahag just to name a few. I have been licensed in five states, I have educated other hairdressers, done hair in theater, print ads, t.v., and film .
I have also done the hair of Katie Holmes, Michelle Williams, Kelly McGillis, Payne Stewart and way too many more to name here..and you know what...who cares??? NO ONE.....I believe that the only thing that people care about is getting the perfect haircut for their face shape and silhouette. I believe in giving value for the dollar, especially in today's economy. I believe in an honest day's pay for an honest day's work and I believe that all the people writing negative and false reviews about myself and my family should get a life and get out of mine. We are not jealous of anyone, nor do we think we are better human beings than any one else...we just want to serve our community by providing a great service in a beautiful atmosphere. Please judge us on your own experience.

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I live in Ballard and go to the Sunday Farmers Market all the time. I noticed the "we fix bad hair" sign and thought I'd try them out seeing as I was not happy with my hair. I saw Bruno. He started to explain to me that they do things different at duque; that they cut hair dry. I was a little skeptical about the whole thing but as the haircut went on and I could feel the gentle touch and see the concentration on his face, I was more at ease. He tastefully pointed out things that "could use some improvement" with it and followed through with the corrections. Afterward he gave me a REALLY good shampoo and blowdry. All said and done, I am very pleased with my haircut and experience at this salon. I recommend it.

2
★★★★★

I live in Ballard and go to the Sunday Farmers Market all the time. I noticed the "we fix bad hair" sign and thought I'd try them out seeing as I was not happy with my hair. I saw Bruno. He started to explain to me that they do things different at duque; that they cut hair dry. I was a little skeptical about the whole thing but as the haircut went on and I could feel the gentle touch and see the concentration on his face, I was more at ease. He tastefully pointed out things that "could use some improvement" with it and followed through with the corrections. Afterward he gave me a REALLY good shampoo and blowdry. All said and done, I am very pleased with my haircut and experience at this salon. I recommend it.

Pros: nice space, good services

Cons: parking can be a pain, but I walk =)

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I stopped in to duque for a gift card and was impressed by the front desk girl Nikki. She didn't just sell me the most expensive service but rather chose something for me that I knew my Mom would enjoy. Really saved me some gift shopping in a pinch and even gave me a free hand cream sample. Gotta say it was quite a change from the regular "spa attitude" I've been dished out at other places. Thanks duque.

2
★★★★★

I stopped in to duque for a gift card and was impressed by the front desk girl Nikki. She didn't just sell me the most expensive service but rather chose something for me that I knew my Mom would enjoy. Really saved me some gift shopping in a pinch and even gave me a free hand cream sample. Gotta say it was quite a change from the regular "spa attitude" I've been dished out at other places. Thanks duque.

Pros: Service and choice of services

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I HATE fighting department store lines to find the perfect eyeshadow just to have some sales girl push the hottest shade on you even if its lame for your skin tone. Not at duque! I had the most amazing makeup session with Sheryl for my boyfriends b-day party. Not only did she give me ultra gorgeous smoky eyes but I learned how to pick the perfect shade of red lips. ALL FROM VEGAN PARABEN FREE MAKEUP!! I felt like such a super hottie! Thanks duque!

2
★★★★★

I HATE fighting department store lines to find the perfect eyeshadow just to have some sales girl push the hottest shade on you even if its lame for your skin tone. Not at duque! I had the most amazing makeup session with Sheryl for my boyfriends b-day party. Not only did she give me ultra gorgeous smoky eyes but I learned how to pick the perfect shade of red lips. ALL FROM VEGAN PARABEN FREE MAKEUP!! I felt like such a super hottie! Thanks duque!

Pros: Vegan paraben free makeup, skill, personal attention

Cons: not closer to my house!

.

I have tried over and over again to get the perfect "faux hawk" from many salons in Seattle. I think being a guy people think I don't know what a good haircut is. I finally found what I was looking for at duque! I got the perfect not-too-short and not-too-long faux hawk from Bruno. I've been getting compliments ever since and he even does clean-ups in between haircuts for free. Dudes if you're looking for a great cut go to duque!

2
★★★★★

I have tried over and over again to get the perfect "faux hawk" from many salons in Seattle. I think being a guy people think I don't know what a good haircut is. I finally found what I was looking for at duque! I got the perfect not-too-short and not-too-long faux hawk from Bruno. I've been getting compliments ever since and he even does clean-ups in between haircuts for free. Dudes if you're looking for a great cut go to duque!

Pros: Cuts, service, FREE clean-ups

Cons: Parking

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I read the review posted by "fofopowder" and her friend. I am just SHOCKED at the nonsense they posted! (It was acutally all posted by fofopowders MOM since the client in this situation was only THIRTEEN) I was checking out behind the irate woman and her 13 year old daugter. I couldn't BELIEVE when she tried to pay for her two hour hair service with a STACK of $10 promotional giftcards. I heard the whole unfourtonate drama and felt inclined to post after I heard the woman mumbling about the "bad review" she was going to "surely post"
Duque was generous enough to donate over 1,000 $10 gift cards at the Leukemia Society's annual "Big Climb" event. Each volunteer was to recieve ONE. This woman hoarded over TEN certificates to herself even though they were one per person then THREW A FIT when she couldn't get her service almost FREE. Bruno (My hairdresser as well) did a BEAUTIFUL job on on her daughter's THRASHED hair. I am amazed that people can be so greedy in this world!! She literally wanted to pay for $200 worth of color correction (which Bruno only charged $105 to be nice since they were Leukemia Volunteers) with a STACK of promo cards meant as a THANK you of $10 PER PERSON.
Then to my disbelief she chastised her daughter for not asking if she could use all the cards when she booked. SHE'S THIRTEEN! I feel bad for Bruno and the daugther of this greedy, uneducated woman who tried to SCAM a generous family establishment. It's people like her who ruin it for the rest of the thankful volunteers. Duque, please continue being generous, amazing, and the best spot in Seattle! People like me notice!

2
★★★★★

I read the review posted by "fofopowder" and her friend. I am just SHOCKED at the nonsense they posted! (It was acutally all posted by fofopowders MOM since the client in this situation was only THIRTEEN) I was checking out behind the irate woman and her 13 year old daugter. I couldn't BELIEVE when she tried to pay for her two hour hair service with a STACK of $10 promotional giftcards. I heard the whole unfourtonate drama and felt inclined to post after I heard the woman mumbling about the "bad review" she was going to "surely post"
Duque was generous enough to donate over 1,000 $10 gift cards at the Leukemia Society's annual "Big Climb" event. Each volunteer was to recieve ONE. This woman hoarded over TEN certificates to herself even though they were one per person then THREW A FIT when she couldn't get her service almost FREE. Bruno (My hairdresser as well) did a BEAUTIFUL job on on her daughter's THRASHED hair. I am amazed that people can be so greedy in this world!! She literally wanted to pay for $200 worth of color correction (which Bruno only charged $105 to be nice since they were Leukemia Volunteers) with a STACK of promo cards meant as a THANK you of $10 PER PERSON.
Then to my disbelief she chastised her daughter for not asking if she could use all the cards when she booked. SHE'S THIRTEEN! I feel bad for Bruno and the daugther of this greedy, uneducated woman who tried to SCAM a generous family establishment. It's people like her who ruin it for the rest of the thankful volunteers. Duque, please continue being generous, amazing, and the best spot in Seattle! People like me notice!

Pros: Services, Staff, AMAZING products & results

Cons: NONE!

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As an employee of duque I am shocked to read the nasty untrue comments about Giovanna and Autumn...
I have never been screamed at nor have I ever been paid a day late or a dollar short. Truth be told this is the best job I have ever had and I LOVE LOVE LOVE this family. Trust me this place is hospital grade clean I know cause I am the one cleaning it.
Plus, this family is way committed so serving the community...Please do not let the comments from this nasty just fired employee sway you.
L.B. you know you got caught stealing and this is way low even for you....

2
★★★★★

As an employee of duque I am shocked to read the nasty untrue comments about Giovanna and Autumn...
I have never been screamed at nor have I ever been paid a day late or a dollar short. Truth be told this is the best job I have ever had and I LOVE LOVE LOVE this family. Trust me this place is hospital grade clean I know cause I am the one cleaning it.
Plus, this family is way committed so serving the community...Please do not let the comments from this nasty just fired employee sway you.
L.B. you know you got caught stealing and this is way low even for you....

Pros: family dedication to all who pass through thier doors...hospital grade cleanliness

Cons: none now that the right people have been fired.

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i got a massage and haircut at duque in november and i am *still* recovering from the horrible haircut they gave me. they shredded my hair so that i went from a full head of curly hair to wispy, stringy hair. and they did a hard sell on the products, one of which i bought. shock - it is really bad for my hair type.

the massage wasn't great either. i asked for a deep tissue massage and got a hot stone relaxation massage. i was told later on that the masseuse doesn't do deep tissue massages!

never ever will i step foot in there again

0
★☆☆☆☆

i got a massage and haircut at duque in november and i am *still* recovering from the horrible haircut they gave me. they shredded my hair so that i went from a full head of curly hair to wispy, stringy hair. and they did a hard sell on the products, one of which i bought. shock - it is really bad for my hair type.

the massage wasn't great either. i asked for a deep tissue massage and got a hot stone relaxation massage. i was told later on that the masseuse doesn't do deep tissue massages!

never ever will i step foot in there again

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I was incredibly disappointed in this salon. In short, the customer service was snotty and rude, the itmes and services all overpriced and most importantly the haircut and color below average. Sad really.

0
★☆☆☆☆

I was incredibly disappointed in this salon. In short, the customer service was snotty and rude, the itmes and services all overpriced and most importantly the haircut and color below average. Sad really.

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When I first went to Duque two years ago I got the best haircut of my life. They did dry haircutting and finished with a shampoo and style. I referred a friend and she loved her cut too, only the second time she went there the price had increased, but no shampoo and style. She called about this and was told it varied for each client. The next time I went for a cut I was waiting a half hour past my appointment time when someone asked me if I would like a polish change while I waited. I thought that was a nice gesture and agreed, only to find it on my bill when I left nearly two hours after my appointment time. I went back again and this time my hair was cut in 20 minutes and no shampoo or style...all for $75. Needless to say, I haven't returned. I love there cuts, but can't justify spending my hard-earned money on a 20 minute experience.

1
★★★☆☆

When I first went to Duque two years ago I got the best haircut of my life. They did dry haircutting and finished with a shampoo and style. I referred a friend and she loved her cut too, only the second time she went there the price had increased, but no shampoo and style. She called about this and was told it varied for each client. The next time I went for a cut I was waiting a half hour past my appointment time when someone asked me if I would like a polish change while I waited. I thought that was a nice gesture and agreed, only to find it on my bill when I left nearly two hours after my appointment time. I went back again and this time my hair was cut in 20 minutes and no shampoo or style...all for $75. Needless to say, I haven't returned. I love there cuts, but can't justify spending my hard-earned money on a 20 minute experience.

Pros: Atmosphere

Cons: Service

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I just went to Duque last week and it was my second time being pampered there. I absolutely love this place! While I have only had massages there, I would happily go for every service they have. They are a little more expensive than some places but I truly believe you get what you pay for! Have you ever been to a salon where after the massage you feel more tense than when you came in? I went to 6 or 7 different spas for massages/pedicures/waxing/manicures/facials (day and overnight) and I would happily pick Duque over all of them. The last time I went in, I had a two hour sugar/salt scrub and massage. It was fabulous! I was scrubbed and massaged by Giovanna, she was gracious, kind and gave me the most relaxing massage I have ever had! I think I stumbled out of there because I was so relaxed! The reason I gave only 4 stars is the front desk can be more than a little icy. Hire new women, they misrepresent Duque!

4
★★★★☆

I just went to Duque last week and it was my second time being pampered there. I absolutely love this place! While I have only had massages there, I would happily go for every service they have. They are a little more expensive than some places but I truly believe you get what you pay for! Have you ever been to a salon where after the massage you feel more tense than when you came in? I went to 6 or 7 different spas for massages/pedicures/waxing/manicures/facials (day and overnight) and I would happily pick Duque over all of them. The last time I went in, I had a two hour sugar/salt scrub and massage. It was fabulous! I was scrubbed and massaged by Giovanna, she was gracious, kind and gave me the most relaxing massage I have ever had! I think I stumbled out of there because I was so relaxed! The reason I gave only 4 stars is the front desk can be more than a little icy. Hire new women, they misrepresent Duque!

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In Short
With a "no girl is left behind" slogan, everybody gets the star treatment at this sophisticated space oozing with glamour and relaxation. Under one roof, you'll find a full-service salon and spa offering haircuts and…

 

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