Hockemeyer & Miller Funeral Home

★★★☆☆
  • 6131 St Joe Road

    Fort Wayne, IN 46835

    Map & Directions
  • 260-485-8500

2.5 2
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I do not feel that they listened to our wishes, in many cases they completely ignored our wishes and did what they wanted. We never received an itemized receipt and were told they would pay for items that we are still receiving bills for. I have tried repeatedly to contact them but am usually ignored.\nThis was the last thing I would ever do for my daughter and it bothers me that they ignored me. I believe the people who run the funeral home are very old and outdated. They want to do things the way they were done 50 years ago. What we wanted was a celebration of life since she was younger, what we got was what THEY wanted. Since I am being ignored by the funeral home I plan on contacting Dignity Memorial, the Fed Trade Commission, the National Assoc of Atty General and the IFDA if I need to. \nOnce they receive your money they completely ignore you. I have found violations such as an itemized list of services for our package, an itemized invoice etc. So we have no idea if what we paid is correct and why we are receiving bills that the Director said they would pay. My ex husband was told everything was paid up. I am/was constantly having to call to remind them to contact the coroner, get copies of the death certificate (we still don't have), to check on when the autopsy was scheduled etc...It was a mess and they made it much harder on us.

1
★★☆☆☆

I do not feel that they listened to our wishes, in many cases they completely ignored our wishes and did what they wanted. We never received an itemized receipt and were told they would pay for items that we are still receiving bills for. I have tried repeatedly to contact them but am usually ignored.\nThis was the last thing I would ever do for my daughter and it bothers me that they ignored me. I believe the people who run the funeral home are very old and outdated. They want to do things the way they were done 50 years ago. What we wanted was a celebration of life since she was younger, what we got was what THEY wanted. Since I am being ignored by the funeral home I plan on contacting Dignity Memorial, the Fed Trade Commission, the National Assoc of Atty General and the IFDA if I need to. \nOnce they receive your money they completely ignore you. I have found violations such as an itemized list of services for our package, an itemized invoice etc. So we have no idea if what we paid is correct and why we are receiving bills that the Director said they would pay. My ex husband was told everything was paid up. I am/was constantly having to call to remind them to contact the coroner, get copies of the death certificate (we still don't have), to check on when the autopsy was scheduled etc...It was a mess and they made it much harder on us.

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This can easily be missed driving on St. Joe Rd - not real easy to get into the parking lot when traffic is heavy. Once you get there, the atmosphere and service is good.

3
★★★☆☆

This can easily be missed driving on St. Joe Rd - not real easy to get into the parking lot when traffic is heavy. Once you get there, the atmosphere and service is good.

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Message from Hockemeyer & Miller Funeral Home

Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial® professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.
With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.. Dignity Memorial® professionals are committed to providing a superior customer experience. In addition to celebrating each life with highly personalized send-offs,there are many unique benefits and services that only your Dignity Memorial providers can offer.
Bereavement Travel Services
Child & Grandchild Coverage*
Transportation & Relocation Protection Program**
Dignity Memorial Guidance Series®
Personal Planning Guide
National Plan Transferability
Family Protection Plan***
100% Dignity Service Guarantee
The Compassion Helpline®

*Subject to terms and conditions,including that the child or grandchild must be under the age of 21 and unmarried. Not available in MD.
**Program services offered by Medical Air Services Association,Inc. and its affiliates. Not available in KY,NY and SC.
***Some restrictions may apply.

Editorial from

In Short
Dignity Memorial, a network of funeral, cremation and cemetery providers, offers professional services that include prearrangements, burial, mausoleum entombment and cremation....

Key Points

  • Celebrating each life like no other.
 

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