Aura Skin Spa

★★★★☆
  • 118 Columbus Ave

    San Francisco, CA 94133

    Map & Directions
  • 415-788-3800

About Aura Skin Spa

Categories
  • Dermatologists
  • Skin Care Specialists
  • Anti Aging Products
  • Spas
Hours
M Closed, Tu-F 10am-7pm, Sa 10am-5pm, Su Closed

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PHYSICIANS & STAFF
    Skin Care

    The Obagi® Nu-Derm & Obagi® C-Rx System

    Aura Skin Spa offers results oriented skin care in San Francisco. We are delighted to offer the Obagi® Nu-Derm & Obagi® C-Rx System. This unique and proprietary formulation is a physician-dispensed, prescription-strength skincare system that can actually transform your skin at the cellular level. By addressing the signs of photo-damage and restoring the healthy function of your skin cells, this system is clinically proven to result in younger- and healthier-looking skin.

      Neocutis

      Neocutis is a physician exclusive skin care line that uses PSP - a new skin nutrient. Inspired by fetal skin's unique properties, Neocutis' proprietary technology uses cultured fetal skin cells to obtain an optimal, naturally balanced mixture of skin nutrients including cytokines, growth factors and antioxidants.

        Revale Skin

        Revale Skin® is the first and only physician professional line of ORGANICEUTICAL anti-aging skin care products exclusively formulated with the powerful, natural super-antioxidant ingredient CoffeeBerry extract.

          Elta MD

          Elta MD™ is founded on the belief that the responsible and innovative application of medical expertise and science will change the way physician-dispensed skin care products treat people. The Elta MD™ sun care line includes a complete spectrum of sun care products, one for every skin type and unique need. Elta MD™ skin care products focus on providing safe, effective skin care that includes deep, gentle cleansing and intense moisturization for all skin types, including the most sensitive skin.

            LATISSE®

            LATISSE®(bimatoprost ophthalmic solution) 0.03% is the first and only FDA-approved prescription treatment for inadequate or not enough eyelashes, growing them longer, fuller and darker.

              SkinCeuticals

              SkinCeuticals is an advanced skincare line backed by scientific evidence. When it comes to the scientific proof behind skincare technology, SkinCeuticals sets the standard in the cosmeceutical industry. Skinceuticals devote countless resources toward research at major medical institutions to support the technology behind their products. Their active ingredients are pharmaceutical grade, and the studies performed on their core products are peer reviewed.

                Environ®

                Environ® skin care products have been formulated to combat and relieve the harmful effects of the harsh climatic changes of today's environment specifically pollution and ever-increasing doses of radiation from the sun due to the thinning of the protective ozone layer. Added to these are the modern-day effects of social and work stresses and poor diet.

                  SkinMedica®

                  SkinMedica® is a clinically tested anti aging skin care formulation that provides vital components necessary to the skin to help improve damage caused by sun, environmental assaults and aging. The entire aesthetic product line is based on the science of the skin's own healing abilities.

                    Colorescience®

                    Colorescience® is recommended by leading Dermatologists and truly blends the line between Colore and Science, and is the evolution into the 21st century of mineral color skin care. Completely free of the dyes, talcs, fillers, mineral oil, perfumes and other ingredients found in traditional lines, Colorescience® gives you beautiful results without disrupting healthy skin function.

                      IS Clinical®

                      IS Clinical® is the exclusive skin care brand created and distributed by INNOVATIVE SKINCARE®. These skincare products are comprised of exceptional, long-term “results-oriented” anti-aging and optimizing skincare formulations
                        4.0 4
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                        .

                        .This place is really close to my house so I went there a couple of times for a facial. Then one time the receptionist talked me into purchasing a laser hair removal package. You have to prepay for the laser hair removal series. Ever since they got that money from me i have gone in every four weeks for a treatment and I have had the WORST CUSTOMER SERVICE EVER. I don't know if its because I allready paid and they are not getting more $ from me or what. Also, I was running really late one time and another time couldnt make my apt.,so called to reschedule and let them know, and they threatened me to take one of my allready paid services away. However, every time I have gone there they have been a minimum of 30 minutes late without even telling me, i have to walk up to the front and ask them when my service will be they dont even respond apologetic that they have not informed me that they are running an hour late and just tell me oh yeah we are slammed today. You would think that if they are running late or completely miss your appointment by an hour that they would give you a complimentary service but no they just look at me with a blank face and say yeah we are running late. I said I wish you would have called me or let me know this when I walked in 45 minutes ago because I rushed here and also have an appointment after this and they said nothing. It is the strangest customer facing behavior I have ever experienced. I am a sales executive and would never treat a client this way. Especially if they were sitting in my lobby waiting for a service. the least they could do is walk back and sincerely apologize for their delay and ask what they can do in order to compensate me for my inconvenience. I still cant believe that they threaten to take away services that I have allready paid for because I was running late and then don't even care that I booked an appointment with them that wasnt even available until over an hour later. Once my prepaid services are done I will never go there again because they do not truly care about the client. They are only concerned with over booking and getting the cash flow.

                        0
                        ★☆☆☆☆

                        .This place is really close to my house so I went there a couple of times for a facial. Then one time the receptionist talked me into purchasing a laser hair removal package. You have to prepay for the laser hair removal series. Ever since they got that money from me i have gone in every four weeks for a treatment and I have had the WORST CUSTOMER SERVICE EVER. I don't know if its because I allready paid and they are not getting more $ from me or what. Also, I was running really late one time and another time couldnt make my apt.,so called to reschedule and let them know, and they threatened me to take one of my allready paid services away. However, every time I have gone there they have been a minimum of 30 minutes late without even telling me, i have to walk up to the front and ask them when my service will be they dont even respond apologetic that they have not informed me that they are running an hour late and just tell me oh yeah we are slammed today. You would think that if they are running late or completely miss your appointment by an hour that they would give you a complimentary service but no they just look at me with a blank face and say yeah we are running late. I said I wish you would have called me or let me know this when I walked in 45 minutes ago because I rushed here and also have an appointment after this and they said nothing. It is the strangest customer facing behavior I have ever experienced. I am a sales executive and would never treat a client this way. Especially if they were sitting in my lobby waiting for a service. the least they could do is walk back and sincerely apologize for their delay and ask what they can do in order to compensate me for my inconvenience. I still cant believe that they threaten to take away services that I have allready paid for because I was running late and then don't even care that I booked an appointment with them that wasnt even available until over an hour later. Once my prepaid services are done I will never go there again because they do not truly care about the client. They are only concerned with over booking and getting the cash flow.

                        Pros: Services Offered

                        Cons: Customer Service,corporate culture,pricing

                        .

                        I have been to Aura for a few treatments over the past year and am happy with everything. They filled a much needed void in the North beach area and I recommend them to all of my neighborhood friends. Their laser hair removal yields the best results of any of their competitors - I have a ton of friends that get laser and Aura's seem to be the strongest and gives the quickest longest lasting job. Also IPL is great, I've just started learning about this treatment and it really does make your skin look so much brighter and younger. If you're looking for a nice medspa look no further.

                        2
                        ★★★★★

                        I have been to Aura for a few treatments over the past year and am happy with everything. They filled a much needed void in the North beach area and I recommend them to all of my neighborhood friends. Their laser hair removal yields the best results of any of their competitors - I have a ton of friends that get laser and Aura's seem to be the strongest and gives the quickest longest lasting job. Also IPL is great, I've just started learning about this treatment and it really does make your skin look so much brighter and younger. If you're looking for a nice medspa look no further.

                        Pros: location, staff, quality

                        Cons: pricey but you get what you pay for

                        .

                        I have visited Aura a few times and am always VERY happy with the results. They have a great staff, wonderful service, beautiful convenient location and offer a wide variety of laser treatments as well as injectables and facials. I've recommended to several friends to try them for either botox or hair removal and everyone loves the results. I highly recommend them for any type of laser treatment, they offer a ton ranging from hair removal, vein therapy, skin resurfacing you name it they have it and seem to have the highest quality of lasers out there so your results will be excellent!

                        2
                        ★★★★★

                        I have visited Aura a few times and am always VERY happy with the results. They have a great staff, wonderful service, beautiful convenient location and offer a wide variety of laser treatments as well as injectables and facials. I've recommended to several friends to try them for either botox or hair removal and everyone loves the results. I highly recommend them for any type of laser treatment, they offer a ton ranging from hair removal, vein therapy, skin resurfacing you name it they have it and seem to have the highest quality of lasers out there so your results will be excellent!

                        Pros: everything

                        .

                        I recently moved to San Francisco from New York. Last week I visited Aura Skin Spa for Laser Hair Removal. This place earns five stars for several reasons. First is convenience. I work downtown in the financial district and Aura is only 5 minutes from the Embarcadero so I was able to have the procedure performed on my lunch hour. Two other exceptional aspects of Aura are its staff and its space. The nurse who performed my laser hair removal procedure was incredibly skilled, patient, knowledgeable, personal and professional. In the past when I've had these procedures performed I've always felt a little self conscious. But Aura's friendly and personable nurse made me feel incredibly comfortable and relaxed. The space is also stunning. Brand new construction with a high end spa feel to it. Now I haven't studied Feng Shui or other Zen design but I have a feeling Aura's interior adheres to these design elements because the interior made me feel calm and relaxed. Another important factor is Aura's equipment. I performed a lot of research prior to my decision to have laser hair removal starting last year and the data is clear that some lasers are more effective (and less painful) than others. Aura uses state-of-the-art technology. The right laser and nurse are key to getting your monies worth and Aura has both. Lastly, all these pieces come together to create outstanding customer service. Some people just know the magic to customer service (think flying First Class on Singapore or Virgin Airlines) and some people don't (think coach on United or Southwest). So five stars for Aura Skin Spa.

                        2
                        ★★★★★

                        I recently moved to San Francisco from New York. Last week I visited Aura Skin Spa for Laser Hair Removal. This place earns five stars for several reasons. First is convenience. I work downtown in the financial district and Aura is only 5 minutes from the Embarcadero so I was able to have the procedure performed on my lunch hour. Two other exceptional aspects of Aura are its staff and its space. The nurse who performed my laser hair removal procedure was incredibly skilled, patient, knowledgeable, personal and professional. In the past when I've had these procedures performed I've always felt a little self conscious. But Aura's friendly and personable nurse made me feel incredibly comfortable and relaxed. The space is also stunning. Brand new construction with a high end spa feel to it. Now I haven't studied Feng Shui or other Zen design but I have a feeling Aura's interior adheres to these design elements because the interior made me feel calm and relaxed. Another important factor is Aura's equipment. I performed a lot of research prior to my decision to have laser hair removal starting last year and the data is clear that some lasers are more effective (and less painful) than others. Aura uses state-of-the-art technology. The right laser and nurse are key to getting your monies worth and Aura has both. Lastly, all these pieces come together to create outstanding customer service. Some people just know the magic to customer service (think flying First Class on Singapore or Virgin Airlines) and some people don't (think coach on United or Southwest). So five stars for Aura Skin Spa.

                        Message from Aura Skin Spa

                        Aura Skin Spa is a medical day spa that is dedicated to providing results oriented skin care treatments that will restore and maintain the health and beauty of your skin. By combining a balance of FDA-approved treatments and select aesthetic procedures, Aura's medical professionals, comprised of physicians, physician assistants, nurse practitioners, registered nurses and aestheticians, will provide a customized and comprehensive skin care plan designed to your individual skin care needs.

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