Red Restaurant & Bar At Pacific Palms

★★★★☆
Mountain-view conference hotel provides large meeting spaces with state-of-the-art technology. Amenities include golf and tennis
  • 1 Industry Hills Pkwy

    City Of Industry, CA 91744

    Cross street: Azusa Avenue

    Map & Directions
  • 626-854-2509

About Red Restaurant & Bar At Pacific Palms

Hours
Monday - Friday Opens @ 11am for Lunch & Dinner

Food

Food
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For Mother's Day, my brother and I decided to treat Mom to dinner at Red Restaurant in City of Industry. It was our first time there and let me just say the overall detail in service could use improvement. Granted, the natural vista and the interior decor of the Red are both aesthetically pleasing. It was the staff experience which made Mother's Day dinner sub-par. Hostess Lauren did not even smile or greet our party. First impressions really go a long way and it really showed. There was no hospitality in the front staff or hostess area. Our waitress Rose, however, did make up for the service as she was attentive and personable. On the other hand, her bus staff showed considerable lag time when asked to box up left overs for dessert and bread. Overall, my mother enjoyed her meal and received a nice cupcake as a Mother's Day gift. Would I recommend this place for Mother's day in the future? If staff gets retrained on courtesy, promptness and attention to detail, then I can see Red running afloat and hopefully gaining more loyalty with the surrounding community. Thanks for reading.

1
★★☆☆☆

For Mother's Day, my brother and I decided to treat Mom to dinner at Red Restaurant in City of Industry. It was our first time there and let me just say the overall detail in service could use improvement. Granted, the natural vista and the interior decor of the Red are both aesthetically pleasing. It was the staff experience which made Mother's Day dinner sub-par. Hostess Lauren did not even smile or greet our party. First impressions really go a long way and it really showed. There was no hospitality in the front staff or hostess area. Our waitress Rose, however, did make up for the service as she was attentive and personable. On the other hand, her bus staff showed considerable lag time when asked to box up left overs for dessert and bread. Overall, my mother enjoyed her meal and received a nice cupcake as a Mother's Day gift. Would I recommend this place for Mother's day in the future? If staff gets retrained on courtesy, promptness and attention to detail, then I can see Red running afloat and hopefully gaining more loyalty with the surrounding community. Thanks for reading.

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I stayed here in late Oct 08 while attending the Breeders' Cup at Santa Anita (about 16 miles away). We got a fantastic deal and it was worth the drive. The property is beautiful, and located on a hill with breathtaking views of the entire area including the mountains. Rooms were comfortable and clean. The restaurant "Red" is on the bottom floor and allows for dining outdoors or having drinks around a fire pit. The atmosphere was so good we dined there 3 nights in a row. We had some service problems with the wait for our orders the first night, but the management ended up comping the meal. Cuisine was outstanding. I highly recommend this resort.

4
★★★★☆

I stayed here in late Oct 08 while attending the Breeders' Cup at Santa Anita (about 16 miles away). We got a fantastic deal and it was worth the drive. The property is beautiful, and located on a hill with breathtaking views of the entire area including the mountains. Rooms were comfortable and clean. The restaurant "Red" is on the bottom floor and allows for dining outdoors or having drinks around a fire pit. The atmosphere was so good we dined there 3 nights in a row. We had some service problems with the wait for our orders the first night, but the management ended up comping the meal. Cuisine was outstanding. I highly recommend this resort.

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I recommend making a reservation on any weeknight; for dinner. It gets booked even on Thursday.The cocktails were very strong,. I like strong drinks but a well trained bartender should know the recipe for a fine tasting drink without the shock effect. But- luckily they were strong because of the long wait. I did mention it and they were more than glad to fix that. It took almost 2 hours for our meal to arrive. Luckily I was with good company and good conversation, but unfortunately for some, only hunger was on their minds and they had complaints left and right regarding service, and promptness. They were gladly given a discount and complimentary dessert.\r\n\r\nI donot understand poeple who complained about the food on this review page, because it is easy to send it back to the chef and the server and maitre'd will be more than happy to ammend ANYTHING for you- including your drinks, so don't be shy, and send it back and they will accomodate in a very warm and welcoming manner.The food was lovely, well cooked, perfectly rare to medium the way I asked. I recommend the filet, the spinach, and crabcakes. Most of all, try the sweet fried potatoes.The fire pit is great for after dinner drinks and a great place to relax and talk over a few drinks.Very good crowd, not rowdy (well with exeption of a a few friendly women and businessmen that have had too much martinis, which is okay, NOTannoying 20+)Mostly White, Asian businessmen. White, Black and Asian couples or groups from out of town. For 3 people, it cost only $200 and that was including 2 drinksand meat with a side per person. Much cheaper than Mortons or Ruths Chris.The staff is friendly andprofessional.They have booths in th back with TV and the restrooms and bar area too.There is a live jazz band in the outdoor dining area, and jazz music playing in the fire pitt area.

2
★★★★☆

I recommend making a reservation on any weeknight; for dinner. It gets booked even on Thursday.The cocktails were very strong,. I like strong drinks but a well trained bartender should know the recipe for a fine tasting drink without the shock effect. But- luckily they were strong because of the long wait. I did mention it and they were more than glad to fix that. It took almost 2 hours for our meal to arrive. Luckily I was with good company and good conversation, but unfortunately for some, only hunger was on their minds and they had complaints left and right regarding service, and promptness. They were gladly given a discount and complimentary dessert.\r\n\r\nI donot understand poeple who complained about the food on this review page, because it is easy to send it back to the chef and the server and maitre'd will be more than happy to ammend ANYTHING for you- including your drinks, so don't be shy, and send it back and they will accomodate in a very warm and welcoming manner.The food was lovely, well cooked, perfectly rare to medium the way I asked. I recommend the filet, the spinach, and crabcakes. Most of all, try the sweet fried potatoes.The fire pit is great for after dinner drinks and a great place to relax and talk over a few drinks.Very good crowd, not rowdy (well with exeption of a a few friendly women and businessmen that have had too much martinis, which is okay, NOTannoying 20+)Mostly White, Asian businessmen. White, Black and Asian couples or groups from out of town. For 3 people, it cost only $200 and that was including 2 drinksand meat with a side per person. Much cheaper than Mortons or Ruths Chris.The staff is friendly andprofessional.They have booths in th back with TV and the restrooms and bar area too.There is a live jazz band in the outdoor dining area, and jazz music playing in the fire pitt area.

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I loved it here! The bar is classy and the service is very friendly. We sat outside by the huge beautiful fire pit, it was gorgeous! Since the resort is up on a hill you get a cool summer breeze and makes it perfect to sit outside. This is a great place to go with your friends to have a glass of wine or an even better place for date. I will definitely come again, thank you citysearch!

2
★★★★★

I loved it here! The bar is classy and the service is very friendly. We sat outside by the huge beautiful fire pit, it was gorgeous! Since the resort is up on a hill you get a cool summer breeze and makes it perfect to sit outside. This is a great place to go with your friends to have a glass of wine or an even better place for date. I will definitely come again, thank you citysearch!

Pros: Loved the fire pit and the environment was very classy

Cons: We couldn't stay longer, they closed at 11pm

Editorial from

Mountain-view conference hotel provides large meeting spaces with state-of-the-art technology. Amenities include golf, tennis, equestrian trails, gym and aquatics center.

 

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