ARBAT TV Repair

★★★★★
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  • 2410 Briar Ridge dr.

    Houston, TX 77057

    Map & Directions
  • 713-334-1036

About ARBAT TV Repair

Hours
Mon-Fri: 9am-6pm Sat: 9am- 3pm
Special Offer
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4.75 32
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My picture instantly went out on my Samsung 46" TV. Mike came out and found a hard to find capacitor that was bad. Instead of replacing the whole board he was able to get the correct capacitor. I am sure he saved me a couple of hundred

3
★★★★★

My picture instantly went out on my Samsung 46" TV. Mike came out and found a hard to find capacitor that was bad. Instead of replacing the whole board he was able to get the correct capacitor. I am sure he saved me a couple of hundred

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First comment is to john4567 A & K is the most un-reputable company I have ever dealt with. One price and then overcharge when they do the work. \r
Now regarding Arbat TV. Mike is fantastic, excellent work, price and customer

3
★★★★★

First comment is to john4567 A & K is the most un-reputable company I have ever dealt with. One price and then overcharge when they do the work. \r
Now regarding Arbat TV. Mike is fantastic, excellent work, price and customer

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I leave in Florida but found Arbat TV service for my mom who lives in Katy TX, I explained the problem with her TV on the phone and technician was able to give me an estimate. He new exactly what was going on with her TV and promised to

3
★★★★★

I leave in Florida but found Arbat TV service for my mom who lives in Katy TX, I explained the problem with her TV on the phone and technician was able to give me an estimate. He new exactly what was going on with her TV and promised to

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Great service and customer care. Technician called within hours and came out the same day. He was on time and explained the repairs needed. I appreciated them working within my time and budget needs. Very helpful and excellent service.

3
★★★★★

Great service and customer care. Technician called within hours and came out the same day. He was on time and explained the repairs needed. I appreciated them working within my time and budget needs. Very helpful and excellent service.

.

Great service, very reasonable price. We had a 1 yr old Samsung 50" flat screen that was flickering. Of course, it was just out of warranty. Tech knew the problem, had it fixed in 15 min for half the cost of samsung's certified repair

3
★★★★★

Great service, very reasonable price. We had a 1 yr old Samsung 50" flat screen that was flickering. Of course, it was just out of warranty. Tech knew the problem, had it fixed in 15 min for half the cost of samsung's certified repair

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I apologize for my mistake, This review belongs to J&K electronics and their owner Gus Chabaita. I wish I would make a right chose and pick your co. to work on my TV. You have greate reviews and it looks like your customers are the lucky ones.\r
Sorry for the trouble I caused.

2
★★★★★

I apologize for my mistake, This review belongs to J&K electronics and their owner Gus Chabaita. I wish I would make a right chose and pick your co. to work on my TV. You have greate reviews and it looks like your customers are the lucky ones.\r
Sorry for the trouble I caused.

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I got home at 5:00 P.M. and my TV was down for the count. I phoned Arbat TV and was up and running by 6:30 P.M. the SAME DAY for a REASONABLE price!! I highly recommend Arbat TV.

2
★★★★★

I got home at 5:00 P.M. and my TV was down for the count. I phoned Arbat TV and was up and running by 6:30 P.M. the SAME DAY for a REASONABLE price!! I highly recommend Arbat TV.

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watch out , don't fall to five star rating like me , it looks like he writes his own reviews , i called to repair my tv , based on price he listed on line , ended paying $ 432.0 \r
and i dont know what he did on my tv and when i asked him show me what you replaced he couldnt , \r
lied , cheated . not recommended \r

0
★☆☆☆☆

watch out , don't fall to five star rating like me , it looks like he writes his own reviews , i called to repair my tv , based on price he listed on line , ended paying $ 432.0 \r
and i dont know what he did on my tv and when i asked him show me what you replaced he couldnt , \r
lied , cheated . not recommended \r

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I am sending in a review just because even if Arbat was not able to service me because I live out of the Houston area, it was the fact that they tried to be helpful and steer me in the right direction to get the part I needed for my tv. Not often does one get that. So if you are thinking about contacting Arbat, you are wasting your time, you SHOULD be calling them! Not thinking about calling them. .....

2
★★★★★

I am sending in a review just because even if Arbat was not able to service me because I live out of the Houston area, it was the fact that they tried to be helpful and steer me in the right direction to get the part I needed for my tv. Not often does one get that. So if you are thinking about contacting Arbat, you are wasting your time, you SHOULD be calling them! Not thinking about calling them. .....

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Mike from Arbat quickly responded to our repair needs for our projection TV at a time that fit our schedule. Not only did he fix our TV problem, he also explained what the problem was and then reconfigured our wiring to enhance our image quality. I strongly recommend their service.

2
★★★★★

Mike from Arbat quickly responded to our repair needs for our projection TV at a time that fit our schedule. Not only did he fix our TV problem, he also explained what the problem was and then reconfigured our wiring to enhance our image quality. I strongly recommend their service.

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Came the same day I called for service. Very conscientious and wanted to do the fair & right thing given the age of the TV. Highly Recommend!!!

2
★★★★★

Came the same day I called for service. Very conscientious and wanted to do the fair & right thing given the age of the TV. Highly Recommend!!!

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I hired Arbat to fix my broken 46-in Sony TV. They diagnosed the problem over the phone, ordered a part, told me it would take about a week for the part to come in. They called me within 5 days to let me know they had the part. They came to my house that same day and fixed my TV. Great service, great price, did what they promised. They also looked at my setup and gave me some ideas on how to hook things up a little better. Great guys.

2
★★★★★

I hired Arbat to fix my broken 46-in Sony TV. They diagnosed the problem over the phone, ordered a part, told me it would take about a week for the part to come in. They called me within 5 days to let me know they had the part. They came to my house that same day and fixed my TV. Great service, great price, did what they promised. They also looked at my setup and gave me some ideas on how to hook things up a little better. Great guys.

Pros: Price & Service

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I have called this company 2 times to have my big screen repaired and it has been almost 2 weeks and no call back yet. I am in the service business and if I don't return calls I lose money.

0
★☆☆☆☆

I have called this company 2 times to have my big screen repaired and it has been almost 2 weeks and no call back yet. I am in the service business and if I don't return calls I lose money.

Cons: no call backs

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I called Arbat TV and initially was told they did not service Sharp TVs. However, that evening I received an e-mail suggesting they could help anyway. I called again and the matter was resolved immediately. This operation is good, helpful and honest. If anything goes wrong again with any of my TVs, Arbat is the first place I'm going to call! I was impressed. Thanks.

2
★★★★★

I called Arbat TV and initially was told they did not service Sharp TVs. However, that evening I received an e-mail suggesting they could help anyway. I called again and the matter was resolved immediately. This operation is good, helpful and honest. If anything goes wrong again with any of my TVs, Arbat is the first place I'm going to call! I was impressed. Thanks.

Pros: Saved me time & money

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I was discouraged and ready to toss out my big screen Mitsubishi. Then I found these reviews.

Tech answered my call promptly. Offered fair opinion and fair repair price on my Mitsubishi.

I was amazed at how quickly the problem was identified and reasonable repair cost given.

Repairs were finished early and I was watching TV within 48 hours.

Cost was not higher than expected and TV is flawless.

Rarely do you find honest straight forward work these days.

All of these reviews were right on.

If you are in the Heights, do not hesitate to call this company.

2
★★★★★

I was discouraged and ready to toss out my big screen Mitsubishi. Then I found these reviews.

Tech answered my call promptly. Offered fair opinion and fair repair price on my Mitsubishi.

I was amazed at how quickly the problem was identified and reasonable repair cost given.

Repairs were finished early and I was watching TV within 48 hours.

Cost was not higher than expected and TV is flawless.

Rarely do you find honest straight forward work these days.

All of these reviews were right on.

If you are in the Heights, do not hesitate to call this company.

Pros: Delivered as promised!

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OUTSTANDING!!!! I have never really trusted auto repair shops and TV service repairmen - until I found Mike. Long story short. My DPL TV quick working. Found Arbat, who could actually come out on the same day. Although still under warranty, Mitsubishi did not want to pay me because I had not contacted ""one of their service representatives."" I had really lost any hope of being reimbursed from Mitsubishi just from my dealings with them. Paid Mike the full price of the repair (over $500). Mike went far above and beyond his responsibility of working with Mitsubishi even after he had already been paid and he got reimbursed for me! I just received a check from him yesterday for the total cost of repair. CAN YOU BELIEVE IT? He was honest enought to send me the $$$ that I had no way of knowing he had ever received. Wish there were more Mike out there..........................

2
★★★★★

OUTSTANDING!!!! I have never really trusted auto repair shops and TV service repairmen - until I found Mike. Long story short. My DPL TV quick working. Found Arbat, who could actually come out on the same day. Although still under warranty, Mitsubishi did not want to pay me because I had not contacted ""one of their service representatives."" I had really lost any hope of being reimbursed from Mitsubishi just from my dealings with them. Paid Mike the full price of the repair (over $500). Mike went far above and beyond his responsibility of working with Mitsubishi even after he had already been paid and he got reimbursed for me! I just received a check from him yesterday for the total cost of repair. CAN YOU BELIEVE IT? He was honest enought to send me the $$$ that I had no way of knowing he had ever received. Wish there were more Mike out there..........................

Pros: QUICK SERVICE, REASONABLY PRICED, HONEST INDIVIDUAL

Cons: NONE!

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Don't bother looking for anyone else to fix your TV. I called on a Saturday @ 1:00, they said they'd be there by 4. Mike was here at 4, had the bulb I needed for a 52"" DLP LG TV, and fixed it in 30 minutes. Then he proceeded to hook up everything (PS3, DVR, cable, stereo), and made sure everything worked. Very reliable company, I can't speak highly enough about them, if you need your TV repaired, call ARBAT, and you won't be disappointed. I searched the internet, and found many companies to choose from, but everyone said it'd be a week or so to come out, and most of the reviews I read were mediocre to bad, but after reading the other reviews on this site, everything written was true- like I said, don't bother searching for another company. These people will take care of you, and I will tell anyone who has TV problems to call them first. Thanks ARBAT!!!

2
★★★★★

Don't bother looking for anyone else to fix your TV. I called on a Saturday @ 1:00, they said they'd be there by 4. Mike was here at 4, had the bulb I needed for a 52"" DLP LG TV, and fixed it in 30 minutes. Then he proceeded to hook up everything (PS3, DVR, cable, stereo), and made sure everything worked. Very reliable company, I can't speak highly enough about them, if you need your TV repaired, call ARBAT, and you won't be disappointed. I searched the internet, and found many companies to choose from, but everyone said it'd be a week or so to come out, and most of the reviews I read were mediocre to bad, but after reading the other reviews on this site, everything written was true- like I said, don't bother searching for another company. These people will take care of you, and I will tell anyone who has TV problems to call them first. Thanks ARBAT!!!

Pros: friendly service, good work, and thorough

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I saw the reviews on this site and contacted Arbat. They called me back within minutes, and had a service tech contact me within the half hour. Even though this was Saturday afternoon, the tech managed to stop by within 2 hours of my initial call. \r
My Toshiba 32"" older model tube type TV had stopped working - no pic, no audio, just a horizontal green line for a few seconds before fading to black. \r
Michael diagnosed it as a bad solder joint on the vertical deflection circuit due to age and crystallization. He resoldered the suspect joints and had the TV working in very short order. Very professional, but also friendly and helpful at the same time. I felt the charge of $162 was quite reasonable considering the prompt and efficient service. Arbat also provides a 1-month warranty on their work.\r
I would strongly recommend this company!

2
★★★★★

I saw the reviews on this site and contacted Arbat. They called me back within minutes, and had a service tech contact me within the half hour. Even though this was Saturday afternoon, the tech managed to stop by within 2 hours of my initial call. \r
My Toshiba 32"" older model tube type TV had stopped working - no pic, no audio, just a horizontal green line for a few seconds before fading to black. \r
Michael diagnosed it as a bad solder joint on the vertical deflection circuit due to age and crystallization. He resoldered the suspect joints and had the TV working in very short order. Very professional, but also friendly and helpful at the same time. I felt the charge of $162 was quite reasonable considering the prompt and efficient service. Arbat also provides a 1-month warranty on their work.\r
I would strongly recommend this company!

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I hate surprises when it comes to in home appliance repair - it normally means that I will be disappointed in the level of service, the price of the service, or the timeliness of the service. ARBAT was able to schedule us quickly for a repair (same day as the call), diagnose the problem, and repair during the house call (roughly 3 hours). The charge for the repair was fair for the work done (less than $400) - he also extended 10% for making an online appointment and performed convergence and cleaning as apart of the repair. (side note: 3 years ago we asked Tweeter how much it would cost to perform convergence and cleaning on our projection TV and they quoted us $500 for this service alone.) I am glad to say that there were no surpises in the repair of our 5 year old projector Mitisubishi TV. I have added ARBAT to my list of trusted repair providers.

2
★★★★★

I hate surprises when it comes to in home appliance repair - it normally means that I will be disappointed in the level of service, the price of the service, or the timeliness of the service. ARBAT was able to schedule us quickly for a repair (same day as the call), diagnose the problem, and repair during the house call (roughly 3 hours). The charge for the repair was fair for the work done (less than $400) - he also extended 10% for making an online appointment and performed convergence and cleaning as apart of the repair. (side note: 3 years ago we asked Tweeter how much it would cost to perform convergence and cleaning on our projection TV and they quoted us $500 for this service alone.) I am glad to say that there were no surpises in the repair of our 5 year old projector Mitisubishi TV. I have added ARBAT to my list of trusted repair providers.

Pros: Wide service area, Highly competent, Fair price

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My older tube television stopped producing a picture except for a bright white horizontal line. I am fairly mechanically inclined and was able to determine that the vertical deflection chip in the tv was the problem. While I can usually make fairly simple repairs I didn't feel comfortable cracking the tv open to try and find the location of the bad chip. The TV is also quite heavy so I was discouraged from taking it to a repair facility. I located Arbat in home repair service and set an appointment. Technician showed up on time. I showed him the TV and he immediately started to disassemble the set to perform diagnostics. He located the vertical deflection unit and found that the problem was a dry joint (the solder on the chip had become disconnected.) He produced a soldering gun and had the problem fixed in no time. The entire appointment took about 15 minutes. I felt that the price of $120.00 was extremely fair. I also would like to mention that the repair man was very honest. My problem was fairly simple and cheap to fix. He could have told me that there were other problems with the set and replaced other parts and I never would have known the difference. I don't think I could have gotten the problem fixed for that amount if I had taken it to a repair shop. I will be using these folks again if I ever have a problem with a television.

2
★★★★★

My older tube television stopped producing a picture except for a bright white horizontal line. I am fairly mechanically inclined and was able to determine that the vertical deflection chip in the tv was the problem. While I can usually make fairly simple repairs I didn't feel comfortable cracking the tv open to try and find the location of the bad chip. The TV is also quite heavy so I was discouraged from taking it to a repair facility. I located Arbat in home repair service and set an appointment. Technician showed up on time. I showed him the TV and he immediately started to disassemble the set to perform diagnostics. He located the vertical deflection unit and found that the problem was a dry joint (the solder on the chip had become disconnected.) He produced a soldering gun and had the problem fixed in no time. The entire appointment took about 15 minutes. I felt that the price of $120.00 was extremely fair. I also would like to mention that the repair man was very honest. My problem was fairly simple and cheap to fix. He could have told me that there were other problems with the set and replaced other parts and I never would have known the difference. I don't think I could have gotten the problem fixed for that amount if I had taken it to a repair shop. I will be using these folks again if I ever have a problem with a television.

Pros: Prompt honest in home service at a reasonable price

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Called Arbat after my DLP would not turn on. Mike came by and checked TV and figured out it wasnt a bad bulb but a bad ballast. Mike ordered the part and 3days later came and fixed the television. Price was as expected for the work needed to be done. Mike was a great technician and the tv is good as new. Highly recommended for atleast a tv diagnosis.

2
★★★★★

Called Arbat after my DLP would not turn on. Mike came by and checked TV and figured out it wasnt a bad bulb but a bad ballast. Mike ordered the part and 3days later came and fixed the television. Price was as expected for the work needed to be done. Mike was a great technician and the tv is good as new. Highly recommended for atleast a tv diagnosis.

Pros: quick service

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I have a Sony 36XBR400 that lost its picture due to two chips on the board going bad. I appreciate that ARBAT TV tried to repair the board with as little cost to me as possible. Their diagnostic fee ($80) is also very reasonable. Home Theatre Store wanted to charge $250 for diagnostics. I was concerned because many online reports about Sony repairs said they ran around $400-$500 or more. In the end, they fixed the issue for under $340.\r
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WHOLE STORY: I filled out the ARBAT TV online form with my problem (at night...very convenient). When I didn't hear from them the next day, I called them the morning after that and the technician came to my house in 30 minutes. He removed the board and said he needed to take it back to his shop to replace the chip (it's soldered into the board in my tv model). He came back the next day (Saturday) with the board, but found there was a second chip that also needed to be replaced. He took the board again and came back on Monday (2 days later) with the repaired board. All is working now and I feel good about the service I received.\r

2
★★★★★

I have a Sony 36XBR400 that lost its picture due to two chips on the board going bad. I appreciate that ARBAT TV tried to repair the board with as little cost to me as possible. Their diagnostic fee ($80) is also very reasonable. Home Theatre Store wanted to charge $250 for diagnostics. I was concerned because many online reports about Sony repairs said they ran around $400-$500 or more. In the end, they fixed the issue for under $340.\r
\r
WHOLE STORY: I filled out the ARBAT TV online form with my problem (at night...very convenient). When I didn't hear from them the next day, I called them the morning after that and the technician came to my house in 30 minutes. He removed the board and said he needed to take it back to his shop to replace the chip (it's soldered into the board in my tv model). He came back the next day (Saturday) with the board, but found there was a second chip that also needed to be replaced. He took the board again and came back on Monday (2 days later) with the repaired board. All is working now and I feel good about the service I received.\r

Pros: Speed, fair price, friendly, committed to doing it right, final price was under estimate

Cons: In effort to repair quickly, didn't test board before bringing back the first time

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Our big-screen TV died a few days ago. After a lot of internet research I found this company with good reviews. I did the on-line appointment, they responded and came that day. They had to remove the board that controls all the TV functions. They called two days later and said it was fixed. Came back the same day and installed new components and helped us tune TV. Price was extremely fair!!!! I would recommend them without any reservation. I was hoping for ""good"" and got ""EXCEPTIONAL!""\r
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Very professional, courteous, and competent. Extremely fair pricing!!!!!

2
★★★★★

Our big-screen TV died a few days ago. After a lot of internet research I found this company with good reviews. I did the on-line appointment, they responded and came that day. They had to remove the board that controls all the TV functions. They called two days later and said it was fixed. Came back the same day and installed new components and helped us tune TV. Price was extremely fair!!!! I would recommend them without any reservation. I was hoping for ""good"" and got ""EXCEPTIONAL!""\r
\r
Very professional, courteous, and competent. Extremely fair pricing!!!!!

Pros: Courteous, competent, very professional with great pricing

Cons: NONE!

.

The technician that serviced my TV promised to return with another part within a couple of days. Since he got my TV working, I paid him $250 in cash. He left the shielding on a circuit board disconnected. I haven't heard from then in over 2 weeks and probably never will.

1
★★☆☆☆

The technician that serviced my TV promised to return with another part within a couple of days. Since he got my TV working, I paid him $250 in cash. He left the shielding on a circuit board disconnected. I haven't heard from then in over 2 weeks and probably never will.

Pros: Fast

Cons: Incomplete work

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After reading reviews of several TV repair companies there wasn't a lot of positive feedback from customers until I found the reviews for ARBAT. I would like to thank those of you who took the time to write the reviews and on your recommendation I called ARBAT TV this morning. I was asked if I would be available for a technician to come by this afternoon, I was and we set at time. Mike called about 25 minutes before the agreed upon time just to let me know he was on his way. Mike checked the tv out and found the color wheel had frozen. He had one with him and installed the new one and checked the picture color. Pricing was what I had expected. I would highly recommend ARBAT TV. \r

2
★★★★★

After reading reviews of several TV repair companies there wasn't a lot of positive feedback from customers until I found the reviews for ARBAT. I would like to thank those of you who took the time to write the reviews and on your recommendation I called ARBAT TV this morning. I was asked if I would be available for a technician to come by this afternoon, I was and we set at time. Mike called about 25 minutes before the agreed upon time just to let me know he was on his way. Mike checked the tv out and found the color wheel had frozen. He had one with him and installed the new one and checked the picture color. Pricing was what I had expected. I would highly recommend ARBAT TV. \r

Pros: Honest, Reliable, Great Service

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I seldom post at all, but Arbat's service was so outstanding that they deserve it. I first heard of them, by the way, from browsing to this site and reading the other reviews.\r
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Have now used them twice to fix my Samsung HP5063 TV. In both cases the tech, Mike, explained precisely what he was doing and why.\r
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The first time, to my surprise and chagrin, all that was needed was a bulb replacement. I still am amazed that the set could display such a weird set of symptoms simply because the bulb was out. We were charged the cost of a bulb and a very reasonable service fee. That was about three months ago, and we knew then that our color wheel was going bad, but none were in stock.\r
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This time it was obvious that the color wheel on our 3.5 year-old set was on its last legs. The technician spent a full two hours ensuring that the new color wheel would work on our set (because apparently the specs had changed). He then did not leave until both he and we were absolutely satisfied with the color.\r
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The cost was actually about twenty-five dollars less than I had anticipated if I had taken the set in for service myself. Instead we enjoyed at home service. I phoned them around ten in the morning and Mike was at our house by seven. I never anticipated a same day repair, either.\r
\r
Absolutely outstanding.\r

2
★★★★★

I seldom post at all, but Arbat's service was so outstanding that they deserve it. I first heard of them, by the way, from browsing to this site and reading the other reviews.\r
\r
Have now used them twice to fix my Samsung HP5063 TV. In both cases the tech, Mike, explained precisely what he was doing and why.\r
\r
The first time, to my surprise and chagrin, all that was needed was a bulb replacement. I still am amazed that the set could display such a weird set of symptoms simply because the bulb was out. We were charged the cost of a bulb and a very reasonable service fee. That was about three months ago, and we knew then that our color wheel was going bad, but none were in stock.\r
\r
This time it was obvious that the color wheel on our 3.5 year-old set was on its last legs. The technician spent a full two hours ensuring that the new color wheel would work on our set (because apparently the specs had changed). He then did not leave until both he and we were absolutely satisfied with the color.\r
\r
The cost was actually about twenty-five dollars less than I had anticipated if I had taken the set in for service myself. Instead we enjoyed at home service. I phoned them around ten in the morning and Mike was at our house by seven. I never anticipated a same day repair, either.\r
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Absolutely outstanding.\r

Pros: Competence.

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This was without a doubt the best experience that I have ever had with a repair company. \r
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They returned my call promptly, and they even showed up on time. \r
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The tech really knew his stuff, he had the necessary parts with him, and had my tv up and going within 30 minutes. \r
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I wish every company operated like these guys. If they did, it would be a perfect world indeed!!!

2
★★★★★

This was without a doubt the best experience that I have ever had with a repair company. \r
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They returned my call promptly, and they even showed up on time. \r
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The tech really knew his stuff, he had the necessary parts with him, and had my tv up and going within 30 minutes. \r
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I wish every company operated like these guys. If they did, it would be a perfect world indeed!!!

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When you talk about going above and the beyond of duty you are talking about ARBAT TV. \r
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When my TV's convergence went out on my Philips 60"" projection TV I searched the Internet for a repair shop. After reading MANY negative reviews about other competitors and nothing negative about ARBAT TV; I decided to give them a shot.\r
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I called yesterday at around 8:30 am to get an estimate on the work needed for my TV. The price was right around what I thought it should be (again the internet is a great place for that!) so I went ahead and scheduled for an appointment. Mike called me back and had me on the schedule for 3pm-5pm that same day. \r
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He called at 2:30pm saying he was on his way and would be there shortly (Very Professional). He actually was in my home prior to 3pm (How often does that happen!!). \r
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And now for the part that separates this company from the rest by miles...\r
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Mike started working on my set and put the new convergence chip in. Not fixed, he thought it could be a bad DPU so we reset the TV's convergence and tried again. \r
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This was the TV set from hell for him as it was one thing after another that wouldn't work (bad chips from MFG, etc.). Instead of giving up he spent 4 HOURS working on my set until it was fixed! I was amazed at the perseverance and exceptional customer service from him. Finally at 7PM I was watching TV again.\r
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I will recommend this company to anybody that has a TV problem that needs to be fixed. \r
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They are Honest, Fair, Professional and Extremely Hard Working.\r
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Regards,\r
\r
Michael\r
Cypress, Texas\r

2
★★★★★

When you talk about going above and the beyond of duty you are talking about ARBAT TV. \r
\r
When my TV's convergence went out on my Philips 60"" projection TV I searched the Internet for a repair shop. After reading MANY negative reviews about other competitors and nothing negative about ARBAT TV; I decided to give them a shot.\r
\r
I called yesterday at around 8:30 am to get an estimate on the work needed for my TV. The price was right around what I thought it should be (again the internet is a great place for that!) so I went ahead and scheduled for an appointment. Mike called me back and had me on the schedule for 3pm-5pm that same day. \r
\r
He called at 2:30pm saying he was on his way and would be there shortly (Very Professional). He actually was in my home prior to 3pm (How often does that happen!!). \r
\r
And now for the part that separates this company from the rest by miles...\r
\r
Mike started working on my set and put the new convergence chip in. Not fixed, he thought it could be a bad DPU so we reset the TV's convergence and tried again. \r
\r
This was the TV set from hell for him as it was one thing after another that wouldn't work (bad chips from MFG, etc.). Instead of giving up he spent 4 HOURS working on my set until it was fixed! I was amazed at the perseverance and exceptional customer service from him. Finally at 7PM I was watching TV again.\r
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I will recommend this company to anybody that has a TV problem that needs to be fixed. \r
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They are Honest, Fair, Professional and Extremely Hard Working.\r
\r
Regards,\r
\r
Michael\r
Cypress, Texas\r

Pros: This company goes the extra mile; smart, hard working, honest and fair!

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I emailed them on a sunday with my TV model and asked for a price quote, and got a reply a few hours later. Set up an appointment with them for Monday, they came on time, called before they came and were very professional. \r
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They looked at my TV and knew exactly what was wrong and had her fixed in a matter of minutes. I highly recommend them for anyone looking to get their TV fixed in the Houston area. \r
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Great Service\r
Professional etiquette\r
Timely Response\r
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What more can you ask?

2
★★★★★

I emailed them on a sunday with my TV model and asked for a price quote, and got a reply a few hours later. Set up an appointment with them for Monday, they came on time, called before they came and were very professional. \r
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They looked at my TV and knew exactly what was wrong and had her fixed in a matter of minutes. I highly recommend them for anyone looking to get their TV fixed in the Houston area. \r
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Great Service\r
Professional etiquette\r
Timely Response\r
\r
What more can you ask?

Pros: Quick service and convenience for onsite calls

.

THIS COMPANY I HIGHLY RECOMMEND. I CALL HITACHI SERVICE HOTLINE ABOUT MY 60 IN TV THAT'S APPROX 9 YEAR OLD. THEY STATED THEY USE A COMPANY NAME APM ELECTRONICS INC IN KATY. I CALL ON A SATURDAY AND WAS INFORMED THEY WOULD CALL ME ON THE FOLLOWING TUESDAY AT APPROX 8:00 AM FOR A MORNING APPOINTMENT. AFTER ABOUT 1 HOUR, I LOOKED ON-LINE AND NOTICED THEY HAD SEVERAL BAD RATING UNDER CITYSEARCH. I NOW KNOW WHY. I CALL ARBAT TV AT APPROX 9:30 AM ON TUESDAY AND ADVISED THEM OF THE INCIDENT AND THEY CAME OUT AT APPROX 10:30 AM THAT DAY. I'M STILL WAITING FOR APM ELECTRONICS TO CALL ME FOR AN APPOINTMENT. THE PERSON WHO CAME OUT WAS FRIENDLY AND WAS FINISH IN ABOUT 20 MINUTES. NOW THAT'S WHAT I CALL SERVICE. THE PRICE WAS FARE TO EVERYONE ELSE IN THE CITY. ONCE AGAIN I HIGHLY RECOMMEND THIS COMPANY FOR ANY TV REPAIRS.

2
★★★★★

THIS COMPANY I HIGHLY RECOMMEND. I CALL HITACHI SERVICE HOTLINE ABOUT MY 60 IN TV THAT'S APPROX 9 YEAR OLD. THEY STATED THEY USE A COMPANY NAME APM ELECTRONICS INC IN KATY. I CALL ON A SATURDAY AND WAS INFORMED THEY WOULD CALL ME ON THE FOLLOWING TUESDAY AT APPROX 8:00 AM FOR A MORNING APPOINTMENT. AFTER ABOUT 1 HOUR, I LOOKED ON-LINE AND NOTICED THEY HAD SEVERAL BAD RATING UNDER CITYSEARCH. I NOW KNOW WHY. I CALL ARBAT TV AT APPROX 9:30 AM ON TUESDAY AND ADVISED THEM OF THE INCIDENT AND THEY CAME OUT AT APPROX 10:30 AM THAT DAY. I'M STILL WAITING FOR APM ELECTRONICS TO CALL ME FOR AN APPOINTMENT. THE PERSON WHO CAME OUT WAS FRIENDLY AND WAS FINISH IN ABOUT 20 MINUTES. NOW THAT'S WHAT I CALL SERVICE. THE PRICE WAS FARE TO EVERYONE ELSE IN THE CITY. ONCE AGAIN I HIGHLY RECOMMEND THIS COMPANY FOR ANY TV REPAIRS.

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WOW, I have an 8 year old Sony 53 inch projection TV. I heard a LOUD, click/pop of some sort yesterday. Nothing I did would make it come back on. I made a call at 2:38 the next day and had a technician over here withing the hour and had it fixed within another 45 minutes. Promptness, efficency, knowledge, proffesionalism; I could go on.\r
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Highly recommend\r
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Michael P.

2
★★★★★

WOW, I have an 8 year old Sony 53 inch projection TV. I heard a LOUD, click/pop of some sort yesterday. Nothing I did would make it come back on. I made a call at 2:38 the next day and had a technician over here withing the hour and had it fixed within another 45 minutes. Promptness, efficency, knowledge, proffesionalism; I could go on.\r
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Highly recommend\r
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Michael P.

Pros: Amazing promptness

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Great service, price good, on time. The service tech was very knowledge of the TV. I called that morning and by 5pm he was at my house and by 6 the TV was fixed

1
★★★☆☆

Great service, price good, on time. The service tech was very knowledge of the TV. I called that morning and by 5pm he was at my house and by 6 the TV was fixed

Pros: Thumbs up

Editorial from

Factory-trained technicians provide in-home service and repair for big-screen, flat-screen, plasma and projection televisions.

 

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