Autohaus Imports - BMW, Mercedes, Jag, Audi Automotive Repair & Service Raleigh

★★★★☆
  • 6814 Davis Cir

    Raleigh, NC 27613

    Map & Directions
  • 919-881-0364

About Autohaus Imports - BMW, Mercedes, Jag, Audi Automotive Repair & Service Raleigh

Categories
  • Automotive
  • Automotive Repair
  • Car Services
Details
  • Oil Changes
  • Auto Inspections
Hours
1

Transportation & Storage

Transportation & Storage
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.

I would like to invite you to our web page at

www.autohausimportservice.com

There, you can examine 70 Certified Google reviews generated by clients who have done business with us in the past few months.

I think you will like what you find! Our customers rate us at 99.6%, so I'm thinking that probably qualifies for 5 stars?

Doug Rogers
Autohaus Import Service

5
★★★★★

I would like to invite you to our web page at

www.autohausimportservice.com

There, you can examine 70 Certified Google reviews generated by clients who have done business with us in the past few months.

I think you will like what you find! Our customers rate us at 99.6%, so I'm thinking that probably qualifies for 5 stars?

Doug Rogers
Autohaus Import Service

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I had great service at a reasonable price. Everyone there was completely honest and competent. If you read the reviews, there is one fool who is upset because they refused to take responsibility for his window not working. Come one dude, they didn't break it did they? I'm sure you have an old car. It just wore out. Anyway, he keeps writing crank anonymous reviews giving them one star so they'll have a low rating. What a momo. Get a life!

5
★★★★★

I had great service at a reasonable price. Everyone there was completely honest and competent. If you read the reviews, there is one fool who is upset because they refused to take responsibility for his window not working. Come one dude, they didn't break it did they? I'm sure you have an old car. It just wore out. Anyway, he keeps writing crank anonymous reviews giving them one star so they'll have a low rating. What a momo. Get a life!

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All of my experiences with Autohaus have been positive. Everyone there is extremely friendly and helpful. They really go out of their way to be thorough in with their assessment of the problems and explaining the problems to you. Today I had to have my car towed to their shop, and they recommended Mr. Turner of Turner's Towing. He also was SO NICE. Doug Rogers, the owner, immediately helped me with my car and let me know the problem. Another BIG plus is their gorgeous waiting area that includes a large tv, comfortable and clean seating area, as well as a nice space to work if you can remotely. I would highly recommend Autohaus to everyone.

5
★★★★★

All of my experiences with Autohaus have been positive. Everyone there is extremely friendly and helpful. They really go out of their way to be thorough in with their assessment of the problems and explaining the problems to you. Today I had to have my car towed to their shop, and they recommended Mr. Turner of Turner's Towing. He also was SO NICE. Doug Rogers, the owner, immediately helped me with my car and let me know the problem. Another BIG plus is their gorgeous waiting area that includes a large tv, comfortable and clean seating area, as well as a nice space to work if you can remotely. I would highly recommend Autohaus to everyone.

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The service was nice and the staff were very nice, but the prices are much HIGHER than a dealship. So, if you are looking to receive lower prices.... this is NOT the place for you.

2
★★☆☆☆

The service was nice and the staff were very nice, but the prices are much HIGHER than a dealship. So, if you are looking to receive lower prices.... this is NOT the place for you.

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I would highly recommend Autohaus, I literally just left there, and I would say that those guys are the place to have German cars serviced. I bought my car with all my military money, it is all I have to show for my time, and it means alot to me, Autohaus was sympathetic to this, and as such very accomodating. Doug and his techs are honest, knowledgeable and helpful. I will be returning to Autohaus for all my Mercedes needs.

5
★★★★★

I would highly recommend Autohaus, I literally just left there, and I would say that those guys are the place to have German cars serviced. I bought my car with all my military money, it is all I have to show for my time, and it means alot to me, Autohaus was sympathetic to this, and as such very accomodating. Doug and his techs are honest, knowledgeable and helpful. I will be returning to Autohaus for all my Mercedes needs.

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Highly RecommendI must admit I had some reservations about taking my car in for service at a shop with a poor review status. But my experience with the staff and quality of repair there was VERY good. I have always taken my car to the dealership before, but the dealer never spent the time to explain the problem, only told me what it would cost to fix it. At Autohaus they explained my problem and even offer me the damaged part back when I picked up me car. I found them to be friendly, honest, and a great value.

5
★★★★★

Highly RecommendI must admit I had some reservations about taking my car in for service at a shop with a poor review status. But my experience with the staff and quality of repair there was VERY good. I have always taken my car to the dealership before, but the dealer never spent the time to explain the problem, only told me what it would cost to fix it. At Autohaus they explained my problem and even offer me the damaged part back when I picked up me car. I found them to be friendly, honest, and a great value.

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After posting my review about Autohaus damaging my vehicle, I see that the owner has also posted a review of his own business warning people of the dangers of user reviews (makes you wonder how many of the good reviews he posted for himself). This is an obvious attempt to cast doubt upon any negative reviews and steer people away from the truth of his unscrupulous dealings. He insults reviewers by calling them "cowardly" and "malicious". My experience with him proves these words hypocritical. I recommend doing business with someone else.

1
★☆☆☆☆

After posting my review about Autohaus damaging my vehicle, I see that the owner has also posted a review of his own business warning people of the dangers of user reviews (makes you wonder how many of the good reviews he posted for himself). This is an obvious attempt to cast doubt upon any negative reviews and steer people away from the truth of his unscrupulous dealings. He insults reviewers by calling them "cowardly" and "malicious". My experience with him proves these words hypocritical. I recommend doing business with someone else.

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I brought my car to Autohaus for an oil change. Everything was fine until I went outside to leave. One of the mechanics rolled down my back window, which now would not go back up. The manager at the desk and the owner both refused to take responsibility for this and I had to have my car repaired at another place for $300. I would not recommend anyone do business with people of such low moral character.

1
★☆☆☆☆

I brought my car to Autohaus for an oil change. Everything was fine until I went outside to leave. One of the mechanics rolled down my back window, which now would not go back up. The manager at the desk and the owner both refused to take responsibility for this and I had to have my car repaired at another place for $300. I would not recommend anyone do business with people of such low moral character.

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Hello, I'm Doug Rogers, and I own and operate Autohaus Import Service. Please take a minute to read the 2 unfavorable posts about my business, and then the years of excellent reviews that pulled over from Citysearch. Internet reviews are a two-edged sword. They allow potential customers to get a sense of what a business is about before they visit, which is a good thing.

They also allow cowardly,malicious individuals to hide behind the mask of anonymity, as they cut and paste outright lies all over the internet,with no accountability whatsoever. This alleged "customer" doesn't exist, this set of circumstances never took place.

Recently, in an attempt to better serve our customers,we had some employee changes at Autohaus. These negative posts started appearing just a couple of days later.

Coincidence? Read all the reviews, and then YOU be the judge.

5
★★★★★

Hello, I'm Doug Rogers, and I own and operate Autohaus Import Service. Please take a minute to read the 2 unfavorable posts about my business, and then the years of excellent reviews that pulled over from Citysearch. Internet reviews are a two-edged sword. They allow potential customers to get a sense of what a business is about before they visit, which is a good thing.

They also allow cowardly,malicious individuals to hide behind the mask of anonymity, as they cut and paste outright lies all over the internet,with no accountability whatsoever. This alleged "customer" doesn't exist, this set of circumstances never took place.

Recently, in an attempt to better serve our customers,we had some employee changes at Autohaus. These negative posts started appearing just a couple of days later.

Coincidence? Read all the reviews, and then YOU be the judge.

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0 out of 1 people found this review helpful.

.

Couldn't get my car inspected with the check engine light on, although the car was running perfectly. I'd like to think I could trust them with such an open-ended problem, but I was wrong. They charged me $150 just for diagnostics, then wanted to charge me $750 for what I later found was about $225 worth of parts and work an idiot could do in 2 hours . That comes to about $250/hour in labor! Based on the diagnostic report, I changed the spark plugs myself. It cost me $15 and took about 20 minutes, and the check engine light went off and has stayed off. Please, do not trust them with your car!

1
★☆☆☆☆

Couldn't get my car inspected with the check engine light on, although the car was running perfectly. I'd like to think I could trust them with such an open-ended problem, but I was wrong. They charged me $150 just for diagnostics, then wanted to charge me $750 for what I later found was about $225 worth of parts and work an idiot could do in 2 hours . That comes to about $250/hour in labor! Based on the diagnostic report, I changed the spark plugs myself. It cost me $15 and took about 20 minutes, and the check engine light went off and has stayed off. Please, do not trust them with your car!

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1 out of 1 people found this review helpful.

 

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