Supple Spa

This is the second time I've gone here to get a deep tissue massage from June. She will make you sore but will also get all the knots out. She is very experienced and knowledgeable about how to loosen up tight muscles.
The only reason that I did not give this place 5 stars was because of my terrible bikini wax experience. Do not get a bikini wax here. The woman (not June) was completely inexperienced and was literally ripping my hair out until I told her to stop. She kept blaming the wax temperature, but regardless, she did nothing to remedy the situation. It took forever and was not well done at all. I did not ask her to touch it up because I wanted to get it over with. Excellent place for massage, terrible place for bikini wax.

Mind you, the staff was lovely... everyone was very sweet and polite. I got a bikini wax -- and it was a very awkward, weird experience -- one of the staff members walked in in the middle of it... which may not seem like a big deal to some, but just imagine the horror of hearing the door which leads right into the waiting area, slowly open as you are spread eagle on a table at the mercy of someone waxing some pretty painful and exposed areas.
Next I got a manicure and pedicure. My expectation at a Nail salon would be low... my experience at this so-called Spa was, in my opinion, even less pleasant than a nail salon. There was nothing special about it... the person did not even work on the tough skin on my heels, etc... I mean, this is summer in NYC! They barely massaged my feet and hands and all of it was done under the glaring light of a fluorescent lamp pointed in my face. I also have noticed today that my manicure is a little shabby...all broken, sloppy cuticles. As I said, they were all nice, so I feel bad writing this, but perhaps they could use some good feedback. They should not be advertising as a Spa - - until they raise their standards a bit.

I had some friends in town visiting and one of them had found a good deal on couples massages, so we booked appointments for three couples massages to be done simultaneously ... well first off, the place looked nothing like the photos. It was badly decorated and felt very "awkward" ... definitely not what you expect when going to a spa.

Next off, you're supposed to get champagne and a warm up massage from the massage chair ... none of this happened. We were all led into rooms with no instruction, no preparation and pretty much no attention paid to us whatsoever except people pointing us to where we were supposed to go.

Then for the massages ... they were decent ... I would definitely NOT say the best massage ever ... but the thing that bothered not just myself, but my five other friends, was the fact that the women doing the massages kept putting their crotches in our faces! And it didn't just happen once, it happened several times. I know that you have to do some maneuvering when giving someone a massage, but really ... let's have some standards here. After we all came out of the massages, everyone had the same confused look on their faces. We paid and not a word was said to any of us when we were leaving.

It was a very very strange and uncomfortable environment.

I am very picky about facials. I was a little nervous about trying supple spa because of some of the negative reviews saying that the spa employees are not certifed. I checked ahead, and this is completely UNTRUE. So, my boyfriend and I made an appointment. We had terrific facials yesterday in a room-for-two. Amy was my facialist, my skin looks amazing! She was very gentle on my sensitive skin. I will be back. I like to get monthly facials which was starting to get expensive at my other spot, but at supple spa, the price cannot be beat. Thanks Amy!

I took my boyfriend to supple spa for his birthday and it exceeded my expectations. You can hear the bell and in-coming clients but I was so engrossed in the experience that It did not detract from my experience. The price was worth the experience. The massage therapists were professional and thorough. We enjoyed our experience and will definitely go back. I love supple spa!