Bark 'N Bubbles

★★★☆☆
  • 13343 N Highway 183 Ste 275

    Austin, TX 78750

    Cross street: Anderson Mill

    Map & Directions
  • 512-257-0026

About Bark 'N Bubbles

Hours
Monday-Saturday 8:00am - 5:00pm Sunday Closed

Pets & Animals

Pets & Animals
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Same business and location...NEW ownership and customer service!! Changes are in the works. Join the email list and link up on facebook for upcoming specials and contests for discounts and freebies.

5
★★★★★

Same business and location...NEW ownership and customer service!! Changes are in the works. Join the email list and link up on facebook for upcoming specials and contests for discounts and freebies.

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Absolutely HORRIBLE. DO NOT GO, DO NOT WASTE TIME OR MONEY. IT'S "CLOSING IN A MONTH ANYWAY...."

I checked the website before driving there today, regarding hours of operation; because they have been notorious for closing for a day or so on any whim. There was nothing posted that they were closed today, and in fact should have been open until 5pm.
I drove in from Leander, but when I got there, even though there is a lighted "OPEN" sign in the window, there is a handwritten note on a piece of scrap paper, taped to the window, that states " if you are here BEFORE 5pm and for a self-serve bath, call this # ".
So I call the # and the woman sounds surprised that the place is closed and she can be there in 5 minutes, do I want her to come up?
Well, yess! I drove 20 miles to give my dog a bath, in what used to be a decent business...
I and my dog sat on the sidewalk for 10 minutes before I gave up and called her back. I told her she lost a loyal customer, and before I could finish, she said "well I'm closing in a month anyway." and then she hung up on me.

This is the WORST customer service I have EVER received. Not even the common courtesy or micro-minimum professionalism to post on their website that they are closed for the day, or to send out an email -- yes, I was a regular self-serve customer and had received email notices in past....
unbelievable. ridiculous.
wasted my time, gas and money.

Also, note that the last time I had my dog shaved-down there, it was a sloppy job.

1
★☆☆☆☆

Absolutely HORRIBLE. DO NOT GO, DO NOT WASTE TIME OR MONEY. IT'S "CLOSING IN A MONTH ANYWAY...."

I checked the website before driving there today, regarding hours of operation; because they have been notorious for closing for a day or so on any whim. There was nothing posted that they were closed today, and in fact should have been open until 5pm.
I drove in from Leander, but when I got there, even though there is a lighted "OPEN" sign in the window, there is a handwritten note on a piece of scrap paper, taped to the window, that states " if you are here BEFORE 5pm and for a self-serve bath, call this # ".
So I call the # and the woman sounds surprised that the place is closed and she can be there in 5 minutes, do I want her to come up?
Well, yess! I drove 20 miles to give my dog a bath, in what used to be a decent business...
I and my dog sat on the sidewalk for 10 minutes before I gave up and called her back. I told her she lost a loyal customer, and before I could finish, she said "well I'm closing in a month anyway." and then she hung up on me.

This is the WORST customer service I have EVER received. Not even the common courtesy or micro-minimum professionalism to post on their website that they are closed for the day, or to send out an email -- yes, I was a regular self-serve customer and had received email notices in past....
unbelievable. ridiculous.
wasted my time, gas and money.

Also, note that the last time I had my dog shaved-down there, it was a sloppy job.

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.

This is the most adorable place ever. They are very friendly and love pets! Tucker (my boston rat terrier) doens't mind getting his nails clipped when it's buy his friends at Bark n Bubbles.

4
★★★★☆

This is the most adorable place ever. They are very friendly and love pets! Tucker (my boston rat terrier) doens't mind getting his nails clipped when it's buy his friends at Bark n Bubbles.

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Editorial from

Canine grooming salon offers dog washing and claw trimming, with pick-up and delivery options available.

 

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