Ten - An Aveda Salon and Spa

★★★☆☆
TEN is open from 8:00AM to 9:00PM Monday thru Saturday. And also open Sunday from 11:00AM to 5:00PM
  • 6045 Sky Pond Drive

    Loveland, CO 80538

    Map & Directions
  • 970-669-4836

About Ten - An Aveda Salon and Spa

Categories
  • Beauty Salons
  • Manicurists & Pedicurists
  • Massage Therapists
  • Skin Care Specialists
  • Spas
  • Day Spas

Personal Services

Personal Services
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3.4 5
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Horrible color experience and worst customer service from any salon I have ever been to! Don't waist your time or money with these people!

1
★☆☆☆☆

Horrible color experience and worst customer service from any salon I have ever been to! Don't waist your time or money with these people!

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.

I could not have asked for a better experience. Great atmosphere, great salon and staff, amazing hair... Yippee!

5
★★★★★

I could not have asked for a better experience. Great atmosphere, great salon and staff, amazing hair... Yippee!

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I would like to answer to Jocelyn M.'s review. I know the day and situation you are referring to - we offered you 25% off your service that morning for the inconvinience because the stylist you had seen only once before moved on to another salon...which happens sometimes. We tried to accommodate you the best way possible because this had occurred late the night before and your appointment was at 8:00a.m the next day. Because we wanted to have a service time for you in case you had to have your hair done - we had another stylist available for you with a discount which you graciously accepted. Pleases join us again.We would love to invite you back - Best regards...a TEN Team Member

5
★★★★★

I would like to answer to Jocelyn M.'s review. I know the day and situation you are referring to - we offered you 25% off your service that morning for the inconvinience because the stylist you had seen only once before moved on to another salon...which happens sometimes. We tried to accommodate you the best way possible because this had occurred late the night before and your appointment was at 8:00a.m the next day. Because we wanted to have a service time for you in case you had to have your hair done - we had another stylist available for you with a discount which you graciously accepted. Pleases join us again.We would love to invite you back - Best regards...a TEN Team Member

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I have been a client there for about 7 months and have seen two different stylists and have been very impressed by both! The front desk staff offered me a complimentary drink (including beer and wine!) and I received a heavenly smelling paraffin dip during my haircut service. I would recommend this place to anyone and everyone!

5
★★★★★

I have been a client there for about 7 months and have seen two different stylists and have been very impressed by both! The front desk staff offered me a complimentary drink (including beer and wine!) and I received a heavenly smelling paraffin dip during my haircut service. I would recommend this place to anyone and everyone!

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.

I used to be a devoted customer of Ten. I went there every 6 weeks for a cut and color. My regular stylist quit to become a full-time mother and I had to find someone else to do my hair. I went in, after being blond for the summer, and asked to go down to a reddish-brown. My hair came out ASH brown and had this ugly green tint. I was told in color chemistry, green is the opposite of red...which makes no sense as to why they would add that to my hair when I asked for red. After looking at my reflection, in horror, when I got home, I decided that I had to get it corrected. They could not even fit me in until a week later to fix it. The owner was called over and told me that when there is a need for a hair correction, it can be categorized two ways. A redo, when the salon makes a mistake and a rethink. A rethink is when the guest asks for something and gets it then hates it. She said that I had a rethink because my hair went from light to dark and I didn't like it. I told her, "NO!" It was because I asked for red and got greenish brown. 4 weeks later I went in for a 2nd correction after the color washed out and the owner personally did my hair. She dyed it right back to the greenish brown that was beginning to fade from the first time. On top of that, I have now paid about $300 in charges for hair that I hate. I will never go back there. Beware!! If you get something you don't like (or never asked for), don't be surprised if they tell you it's your fault.

1
★☆☆☆☆

I used to be a devoted customer of Ten. I went there every 6 weeks for a cut and color. My regular stylist quit to become a full-time mother and I had to find someone else to do my hair. I went in, after being blond for the summer, and asked to go down to a reddish-brown. My hair came out ASH brown and had this ugly green tint. I was told in color chemistry, green is the opposite of red...which makes no sense as to why they would add that to my hair when I asked for red. After looking at my reflection, in horror, when I got home, I decided that I had to get it corrected. They could not even fit me in until a week later to fix it. The owner was called over and told me that when there is a need for a hair correction, it can be categorized two ways. A redo, when the salon makes a mistake and a rethink. A rethink is when the guest asks for something and gets it then hates it. She said that I had a rethink because my hair went from light to dark and I didn't like it. I told her, "NO!" It was because I asked for red and got greenish brown. 4 weeks later I went in for a 2nd correction after the color washed out and the owner personally did my hair. She dyed it right back to the greenish brown that was beginning to fade from the first time. On top of that, I have now paid about $300 in charges for hair that I hate. I will never go back there. Beware!! If you get something you don't like (or never asked for), don't be surprised if they tell you it's your fault.

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Message from Ten - An Aveda Salon and Spa

TEN, an AVEDA lifestyle salon and spa, is committed to providing you, our guest, with the very best experience in hair styling, massage, skin care, nail care and pedicures. For men and women.



We carry the whole AVEDA product line and use exclusively AVEDA products.



More about Ten - An Aveda Salon and Spa

Ten is an AVEDA lifestyle salon with a full line of AVEDA products and services.

 

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