Embarq

★☆☆☆☆

About Embarq

Categories
  • Cellular Phone Companies
  • Massage
  • Massage Therapists

Personal Services

Personal Services
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I have had Internet and voice services through Embarq for 5 years. I find that the less I have to deal with them directly, the better - sort of a grin and bear it deal. They are an expensive,unresponsive monopoly. When a respectable provider is allowed in my area, I'll switch in a heartbeat.

1
★☆☆☆☆

I have had Internet and voice services through Embarq for 5 years. I find that the less I have to deal with them directly, the better - sort of a grin and bear it deal. They are an expensive,unresponsive monopoly. When a respectable provider is allowed in my area, I'll switch in a heartbeat.

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I signed up for Embarq, and the service NEVER worked. EMBARQ said it was my problem and I was responsible for 3 months of service (which included an installation charge), as I had not informed them that the service NEVER worked. I informed them, I just thought they never connected the service since I had No internet or phone service. I also explained I was using Verizon wireless so I never thought about the order not being filled. The problem is...I NEVER had service.... If they had come out to the house they would have been aware phone there was a problem with the connection from the street to the house.
I went to the EMBARQ office in Hendreson and paid the 3 months of service. I then informed them to CANCAL the internet as I has Verizon Wireless and I informed them I was paying 6 months in advance for the phone service (for me alarm system). Guess what? I received a bill today where they took the advance payments for the phone service for internet service for the past two months which I HAVE NOT USED AGAIN!
At this point, I feel EMBARQ is a scam. I am going to TERMINATE all services immediately. EMBARQ CAN NOT BE TRUSTED. WATCH YOUR MONEY with EMBARQ and review your bill closely!!!

From a doctor doing business with EMBARQ.

1
★☆☆☆☆

I signed up for Embarq, and the service NEVER worked. EMBARQ said it was my problem and I was responsible for 3 months of service (which included an installation charge), as I had not informed them that the service NEVER worked. I informed them, I just thought they never connected the service since I had No internet or phone service. I also explained I was using Verizon wireless so I never thought about the order not being filled. The problem is...I NEVER had service.... If they had come out to the house they would have been aware phone there was a problem with the connection from the street to the house.
I went to the EMBARQ office in Hendreson and paid the 3 months of service. I then informed them to CANCAL the internet as I has Verizon Wireless and I informed them I was paying 6 months in advance for the phone service (for me alarm system). Guess what? I received a bill today where they took the advance payments for the phone service for internet service for the past two months which I HAVE NOT USED AGAIN!
At this point, I feel EMBARQ is a scam. I am going to TERMINATE all services immediately. EMBARQ CAN NOT BE TRUSTED. WATCH YOUR MONEY with EMBARQ and review your bill closely!!!

From a doctor doing business with EMBARQ.

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