My wife and I just moved into a new house and needed the locks re-keyed quickly. I researched the reviews here on CitySearch and found Nick and Secure Elite Locksmith.
Nick provided a very reasonable quote and was ready to have a locksmith out the next day. Nick had Steve come out to re-key the locks for us. He found some issues with a couple of the locks and was able to fix them right away. Steve was professional, courteous and friendly. I highly recommend Secure Elite Locksmith will look to them for future locksmith needs
I searched for a licensed and authorized Mul-T-Lock deadbolt installer. The Mul-T-Lock website gave me about 10 local businesses to contact. The first three or four places I telephoned didn't give me confidence for a 5-star installation. One place even changed their price rates [upwards by 5%] on the following day when I called to recheck prices. Thankfully I reached Nick at Secure LA Lock Safe. Nick assured me [and instilled absolute confidence] that his team would provide superb service, and wouldn't skimp on any details. Nick said that some other installers shortcut on ball-bearings and strike plates, doing inferior work. Well, Nick was right-on. Nick appeared promptly for the installation appt. As he had predicted, the old locks [one was Mul-T-Lock] had been previously installed poorly, with missing internal parts compromising the integrity and functionality of the high-end Mul-T-Lock deadbolt. Nick was superbly professionally and honest. Unlike with other companies I'd called who gave 'vague' prices, Nick gave me an accurate estimate ahead-of-time, and there were no hidden charges. I was extremely pleased with Nick's service. His work was top-notch. While some other companies 'suggested' vague prices lower than Nick's fee, I couldn't feel comfortable there wouldn't be hidden fees or inferior work from other locksmiths. You get what you pay for, and Nick delivered Ritz-Carlton quality and professional service. I wouldn't trust any other locksmith. Thank you, Nick!
Pros: superbly professionally and honest
We had an attempted break-in and decided to beef up security on the front door. Saw all the great reviews and went with Secure LA Lock and Safe. Absolutely, the best decision. Friendly and extremely professional. Would use them again.
Pros: Professional and Helpful
I am the police chief in an Orange County city. My daughter lives in L.A. and had her purse stolen. I needed to find an honest, reliable, get-the-job-done locksmith to re-key the whole car as soon as possible. I called 3 places and decided on Nick at Secure LA Lock. I couldn't be happier. Prompt, professional, competent and reasonably priced. These are the type of people we need to keep in business, If you want to know if this review is real, just ask Nick to give you my name and feel free to call. I didn't get any special deals, but I did get the security every Dad wants for his daughter when she's in trouble miles away. Thanks Nick.
Pros: Business-like. Does what he says that he'll do.
Cons: Still working on trying to think of something.
I've used this company twice. The second time was for an emergency re-keying of 18 doors. Nick and team were friendly and fast. I will use this company again.
Pros: quick and friendly
Cons: a little expensive
My wife and I just moved into a new house and needed the locks re-keyed quickly. I researched the reviews here on CitySearch and found Nick and Secure LA Lock and Safe. \r
Nick provided a very reasonable quote and was ready to have a locksmith out the next day. Nick had Steve come out to re-key the locks for us. He found some issues with a couple of the locks and was able to fix them right away. Steve was professional, courteous and friendly. I highly recommend Secure LA Lock and Safe and will look to them for future locksmith needs.\r
Pros: Flexible timeslots and quick availability
Secure LA was great- they came out the very next day when I needed my locks changed at no extra charge. The locksmith was really friendly and got the job done quickly. The owner is super friendly and helpful and I would definitely call them again if need be.
Pros: Excellent Service
Nick and his team got my locks repaired and suggested new ones to install within my needs and budget. They ordered everything and installed them quickly and without a hassle. It's as if I did it myself but...I didn't as I don't have that skill set. Also, he followed up on how they were working and if I was happy. Call now.
Pros: Fast, reliable, clean up and pleasant to be around.
Cons: What are the drawbacks?
Secure La Lock and Safe came out to my house on Friday and rekeyed the locks and resolved some door issues. I had called around and they were the best deal in town, stayed true to the quote and made me feel very comfortable. Can't recommend them more. The Locksmith everyone needs!
Pros: Professional, Fully Licensed, Honest
Cons: Just a little Late
Nick was really nice and professional, and he got the job done quickly and affordably, at a time that was convenient for me. I would definitely recommend him to friends and family.
Nick was awesome! Super nice and came out to the place within an hour of calling him - 2 days before Christmas even! He fixed the lock quickly and was extremely nice and fun to talk with! At the risk of sounding like a silly cliche commercial....I'm going to actually tell my friends about him and Secure Lock & Safe! ha! Seriously, Nick is rock solid! Thanks again!!
Pros: fast, reliable and very very nice
Nick is fantastic! Great price, great service, quick, painless, simply fantastic! I would recommend Nick and Secure LA Lock & Safe to anyone!
I am the owner of the japanese restaurant in L.A. You know what that means. I need a locksmith all the time. I had been looking for good one for many years and trying so many of them until I met Nick. Well, since English is my second language and sometimes I could not explain my situations well, I had a trouble with many other locksmith & for sure I was often ripped off. But, everything is different with Nick. First of all, he always shows up on time. He is nice, quick and so reasonable. I am so comfortable with his work all the time. You want to have someone with not only good skill but also with good heart. I highly recommend him for everyone. Nick is the best of the best.
Pros: great service great price
I found this locksmith by searching for an automotive locksmith in LA. I called him up, and he came out personally. We met, and I introduced him to my ancient beast of a car (fresh from 1986), which had its keys locked inside, and another key broken off in the ignition. \r
He managed to open my car in less than 5 seconds (no joke--he took one look at the lock, grabbed a tool, jabbed it in, rummaged around for 2-3 seconds, and then grabbed the handle of the door). He then went to work at the key stuck in the ignition cylinder.\r
Within an hour, he had discovered that the key in the ignition was different from the keys for the doors (the key had been broken off by a previous owner), and offered to rekey it to the key I had for the driver-side door--he also cut a new key that managed to get the driver-side door locking from the outside. As a result, my car, which originally could only be unlocked from the driver-side door, and had to be started by hotwiring it, now can be locked, unlocked, and started using the same key. All of this took very little time, and I was able to get on with my day in short notice.\r
To top it all off, he didn't charge me for the minor details that wound up coming up as he discovered more and more stuff wrong with my locks and ignition. He stuck with the quote that he gave me on the phone, which I appreciated a lot, being a nearly-broke college student.\r
To summarize it all, he was more than professional, and more than helpful. I'll be suggesting him to anyone who needs a locksmith that isn't shady, and you may want to consider his services as well.
It's a lock!! Nick at Secure LA wins in my books as the best locksmith in town. Having moved to downtown Los Angeles from a peachy neighborhood, I found these reviews and and called Secure LA pronto. Hearing the professional, knowledgeable and confident voice of Secure's owner, Nick at the end of the line, was step 1 of me feeling at ease in the heart of the hood. Step 2, was Nick showing up and turning our warehouse into an impenetrable fortress... Step 3 was that he managed to do so by installing a commercial grade, high security system .. that is completely secure without being at all claustrophobic or cumbersome. He had intelligent ideas and solutions, was patient and understating and went out of his way to get the job done on our time schedule.. not to mention that his quote was the most competitive one out there. I have always found the idea of locksmiths kind of creepy.. as they have access/keys to our whole lives. I am sincerely grateful to have come across a professional who shines justice on his trade, and I couldn't recommend him more highly.
Pros: Professional, Extensive History and Experience, Great Pricing, Really Nice Guy.
I chose Secure LA Lock and Safe based on the reviews here, and I'm glad I did. Nick was not only professional with fair prices, but he went out of his way to make sure we were satisfied with his work. It is clear that he highly values his company reputation and his customers.
Pros: Delivers great service, friendly
Nick was helpful, reasonable, and flexible. He came to me where I was at the time, and called when he was going to be a bit late. Did all he could to keep the price as low as he could.\r
Pros: Price, quality of work
Nick was extremely fast at responding to my initial request. He had great follow up even when there was a mix up with my phone number which resulted in an unexpected delay. Chris came out to do the work and was professional, courteous and quick. Great guys to work with!
Spoke with Nick on the phone--very friendly and had the best price of the places I called. \r
He sent his guy, Chris to make a new key for my motorcycle. (Who knew, but only maybe half of the places I called even did re-keying for motorcycles.) \r
He was running a bit late, but called first to let me know and was only maybe 15 minutes late.\r
Pros: Chris was a funny laid-back guy. I asked questions about locksmithing and he was happy to answer them. (I was curious, what can I say)
Nick was pleasant to deal with on the phone and in person. He showed up on time and charged me what he quoted over the phone, unlike most locksmiths who find additional costs once they arrive! He did the job quickly and my new lock works like a charm! Highly recommend!
Pros: Nice guy, honest, upfront and on time. What more could you want?
Cons: His service call charge was slightly higher than some others, but honesty is worth that!
I called Nick up after calling 2 other locksmiths I found on the internet. Each had exorbitant Service Fees and Labor Fees. Not Nick. His quote was half of what I was being quoted by other locksmiths. The best part was that he was able to get to my place in 30 minutes. He has a great attitude and gives great service. I would highly recommend Secre LA and Nick Mitchell to anyone needing a locksmith. The other companies out there are trying to screw you. Nick is a very honest, trustworthy and affordable locksmith!!
Pros: service, speed, affordability
Cons: not one
We needed a new front door lock. We called and Nick Mitchell came out immediately. He was polite, on time and gave us some great ideas on what type of lock we could use. He was very knowledgeable and professional. I love my new lock and it works great. I would recommend him to anyone needing a fair, honest, knowledgeable and very professional locksmith.
Pros: Professional, knowledgeable, honest & licensed by State of Calif.
These guys are great! I would use them again in any emergency situation. We had important tax papers locked in a credenza but had lost the key some months ago, meanwhile CPA's were meeting with the boss and we needed those files NOW. I contacted Nick at 10:15 and he was here and the tax consultants had their tax papers in their hands before the end of the meeting at 11:15! Nick definitely saved the day. His prices were definitely within the expected price range AND he warned me about a locksmith scam, just in case I found someone that underbid his rate! \r
Pros: Nice guy!
An afternoon at the beach ended with my house keys left in the sand. Nick was prompt: he said it would be just over an hour before he could get to me, and it was. The service was friendly, professional and very quick...turning what could have been a big bummer into no big deal. Thanks.
This locksmith was recommended to me by a neighbor in my office building. I couldn't have been happier with their service. Nick is professional, on time, trustworthy, and knowledgeable. I will use him on all of our locksmith and re-keying jobs in the future (we do a lot of re-keying, as I am an interior designer and we often change out clients' door hardware). Highly recommended.
We had a special situation in that our wroght iron doors were not a standard size neither were the holes that were cut in the door. We had several people attempt to find a lock that fit our door and there were several more attempts at trying to fix locks that were purchased. BUT, no one was able to rectify our situation. We were living with chain and padlock at our front door for several months! I had locksmiths that came by and took one look at the door and literally said they don't want the business. I found Nick on Citysearch, called him one evening, he showed up within 15 minutes and I had locks on my door a day later! We ended up re-keying all our doors and converting to mul-t-lock and are delighted with everything. We loved the customer service, skills and knowledge that Nick brought to the table. He is prompt, has good follow through and delivers.
Pros: friendly, prompt, skilled, knowledgeable, reliable
We just moved to Culver City and I found Secure LA on Citysearch based on its rating and I have to concur. The service was exceptional. I called and immediately reached someone knowledgeable who could help me was able to schedule us right away. They were prompt, thorough and professional on the day of service. They recommended the multilock style lock to us, which we had in NYC and offers great security benefits over regular locks. We've had the locks for a month or so now and everything is working great.
My company has been trying for months to get our intercom system fixed. After going back and forth with our previous locksmiths and other companies with no result, I called Nick. He researched our unit and had it figured out it two days. Great customer service at a very resonable price, and my boss was happy with me for finding him. I would reccommend Nick to anyone who needs a locksmith.
Great service!!!! A++++++ Ask for Nick. Highly recommended. We are very pleased with the service.
As a realtor I frequently need the services of a locksmith and I can only recommend services that I have personal experience with. Secure LA is the company I would call to work on my own home and therefore I am confident in referring them to my clients and friends. I know they will get the same outstanding service that I have. Professional, prompt and knowledgable not to overlook personable.\r
Pros: Prompt, Knowledgable, Quick but Thorough
I had my entire house re-keyed today by Secure LA Lock & Safe. They were very professional & thorough. The tech was very friendly & knowledgeable. While he made suggestions to improve the security of our home there was no hard sale, just great information. He even cleaned up after himself when he needed to drill a hole! I would definately recommend this company & if needed will call them again.
I got locked out of my apartment and needed to get back in fast. I went to my friend's apartment and we looked on Citysearch and found this company. They were at my place in less than a half hour and the guy was clean, spoke English, and got me back into my apartment in like 7 minutes or something rediculous. He didn't charge me an arm and a leg like other locksmiths (who know you need them so they charge rediculous prices). I totally recommend these guys-- in fact, I keep their business card in my wallet all the time now just in case.
Pros: Fast, Clean, English speaking, honest