A1-American Shuttle

★★★★☆
A van shuttle service offering airport transfer, pick-up and drop-off for the Bay Area.
  • 4797 Serra Ave .

    Fremont, CA 94538

    Map & Directions
  • 510-378-3596

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If you want to stay alive, stay away from this company. The shuttle was late, then the driver drive like crazy, cross the red traffic light, changing lane without signal. The reception service was horrible. When I call to verify when the

3
★★★★★

If you want to stay alive, stay away from this company. The shuttle was late, then the driver drive like crazy, cross the red traffic light, changing lane without signal. The reception service was horrible. When I call to verify when the

.

Stay away.HOrrible service!!!!! late for 45 minutes. When I call to verify, the reception was yelling at me when I call for the second time. He kept telling me the shuttle will be there 5 minutes.

3
★★★★★

Stay away.HOrrible service!!!!! late for 45 minutes. When I call to verify, the reception was yelling at me when I call for the second time. He kept telling me the shuttle will be there 5 minutes.

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I used A1 Shuttle Service at SFO. They were very prompt & on time going & coming back to SFo\r
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The only problem I had was understanding them. The drivers were great. The van was very clean and was offered something to drink.

3
★★★★★

I used A1 Shuttle Service at SFO. They were very prompt & on time going & coming back to SFo\r
\r
The only problem I had was understanding them. The drivers were great. The van was very clean and was offered something to drink.

.

Great Company.First time ever using A1 and I was very satisfied by this company. Overall a very reliable service and very punctual. Always on time even if you need to go to the Airport a 3:30A.M. Experienced drivers and friendly service. I

3
★★★★★

Great Company.First time ever using A1 and I was very satisfied by this company. Overall a very reliable service and very punctual. Always on time even if you need to go to the Airport a 3:30A.M. Experienced drivers and friendly service. I

.

They almost killed me. Do not take this shuttle under any conditions. The driver went the wrong way down a one way road twice and almost killed me in a head on collision with another car after trying to drop me off at the wrong location. I

3
★★★★★

They almost killed me. Do not take this shuttle under any conditions. The driver went the wrong way down a one way road twice and almost killed me in a head on collision with another car after trying to drop me off at the wrong location. I

.

A1 American Shuttle is he best company I have used thus far and they are always on time and definitely very reliable! I will use them for the future especially since there drivers are very friendly and help out with the luggage. I have used them for all of my trip and my trips are always relaxing knowing that my shuttle will be here on time and ready to take me to the Airport.

5
★★★★★

A1 American Shuttle is he best company I have used thus far and they are always on time and definitely very reliable! I will use them for the future especially since there drivers are very friendly and help out with the luggage. I have used them for all of my trip and my trips are always relaxing knowing that my shuttle will be here on time and ready to take me to the Airport.

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0 out of 1 people found this review helpful.

.

A1 American Shuttle is he best company I have used thus far and they are always on time and definitely very reliable! I will use them for the future especially since there drivers are very friendly and help out with the luggage. I have

3
★★★★★

A1 American Shuttle is he best company I have used thus far and they are always on time and definitely very reliable! I will use them for the future especially since there drivers are very friendly and help out with the luggage. I have

.

They almost killed me. Do not take this shuttle under any conditions. The driver went the wrong way down a one way road twice and almost killed me in a head on collision with another car after trying to drop me off at the wrong location. I had to yell at him for ten minutes to let me out of the van before he would do so. Then the company called and yelled at me twice (once after 10 PM) to say it was my fault for not providing him with directions (in a city I have never visited) - even though I tried to give him my destination address three or four times. The car was shoddy, he missed his turns numerous times. Only take if you are willing to put your life on the line.

EDIT: The company is so underhanded that they are now searching for negative reviews and lying in a sad attempt to discredit the reviewers. Unless you want to deal with a major headache and possible injury, do not ever take their business. Since my experience, three other people have reported them to the Better Business Bureau for "Service Issues," and they now have a B- rating.

A1 American Shuttle: Grow up. Seriously.

1
★☆☆☆☆

They almost killed me. Do not take this shuttle under any conditions. The driver went the wrong way down a one way road twice and almost killed me in a head on collision with another car after trying to drop me off at the wrong location. I had to yell at him for ten minutes to let me out of the van before he would do so. Then the company called and yelled at me twice (once after 10 PM) to say it was my fault for not providing him with directions (in a city I have never visited) - even though I tried to give him my destination address three or four times. The car was shoddy, he missed his turns numerous times. Only take if you are willing to put your life on the line.

EDIT: The company is so underhanded that they are now searching for negative reviews and lying in a sad attempt to discredit the reviewers. Unless you want to deal with a major headache and possible injury, do not ever take their business. Since my experience, three other people have reported them to the Better Business Bureau for "Service Issues," and they now have a B- rating.

A1 American Shuttle: Grow up. Seriously.

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.

This is a great service, if you are looking forward to an smooth ride and reliable service to take you to the Airport, keep them in mind.There were on time and clean vehicles. I will use them again for my further trips. 5 star!

5
★★★★★

This is a great service, if you are looking forward to an smooth ride and reliable service to take you to the Airport, keep them in mind.There were on time and clean vehicles. I will use them again for my further trips. 5 star!

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0 out of 1 people found this review helpful.

.

I wish i ihad never used their shuttle services one of the worst one i have ever experienced..never on time ..very rude and always waiting for you to give them a tip.I think its family owned and husband and wifes are always looking at your pockets to give them your hard earned money for their services.I recommend payin more money somewhere rather than using a-1 shuttle services.

1
★☆☆☆☆

I wish i ihad never used their shuttle services one of the worst one i have ever experienced..never on time ..very rude and always waiting for you to give them a tip.I think its family owned and husband and wifes are always looking at your pockets to give them your hard earned money for their services.I recommend payin more money somewhere rather than using a-1 shuttle services.

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1 out of 1 people found this review helpful.

.

a1american shuttle so far is the best shuttle service i haves used so far, it is affordable but most of all its really on-Time due to their drivers and the way the company supervise them. Its Unbelievable.

5
★★★★★

a1american shuttle so far is the best shuttle service i haves used so far, it is affordable but most of all its really on-Time due to their drivers and the way the company supervise them. Its Unbelievable.

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1 out of 2 people found this review helpful.

.

Great Service! I have used this company for a recent trip, and they were very reliable! I reserved a round trip with them for going to the Airport when I was traveling to the Philippine's.Not only did I need a big van to fit my luggage since I was traveling International, I also wanted someone reliable who I knew would be at the Airport when I arrive back at the San Francisco Airport. I made my return reservation at least one month before and I was relieved to know that A1 American Shuttle was at the Airport waiting for my family and I. Great drivers and definitely the best service that will provide a safe ride. I will use them again, when ever I choose to travel. Not to mentions the prices are very reasonable! Which is another plus for this company! Excellent service!

2
★★★★★

Great Service! I have used this company for a recent trip, and they were very reliable! I reserved a round trip with them for going to the Airport when I was traveling to the Philippine's.Not only did I need a big van to fit my luggage since I was traveling International, I also wanted someone reliable who I knew would be at the Airport when I arrive back at the San Francisco Airport. I made my return reservation at least one month before and I was relieved to know that A1 American Shuttle was at the Airport waiting for my family and I. Great drivers and definitely the best service that will provide a safe ride. I will use them again, when ever I choose to travel. Not to mentions the prices are very reasonable! Which is another plus for this company! Excellent service!

Pros: On time

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This shuttle company is awesome, i been traveling with the for years and will continue only with them. I have bad experiences with other shuttle company because either they are never on time or they do sharing ride which results me being always late. But ever since i been using A1american shuttle, i have never been late and they are really proffesional with what they do. The drivers even offer me drinks when ever i travel. They are affordable and yet offer high quality service.

5
★★★★★

This shuttle company is awesome, i been traveling with the for years and will continue only with them. I have bad experiences with other shuttle company because either they are never on time or they do sharing ride which results me being always late. But ever since i been using A1american shuttle, i have never been late and they are really proffesional with what they do. The drivers even offer me drinks when ever i travel. They are affordable and yet offer high quality service.

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0 out of 1 people found this review helpful.

.

I have been travelling with this shuttle for past couple of months and I have a great experience so far with A1 American Shuttle. I travelled many other shuttles to airport as i am a frequent traveller but found this shuttle service is the best in bay Area. All of their vans are clean and nice. each time i travel i found the driver is actually 5-10 mins before time and waiting for me and also each time the river care to help load my luggage in the van. More over I they provide best rates which i don't think i found in any other shuttle services in bay area.I'd recommend all friends and the readers who read this to use this shuttle service.

5
★★★★★

I have been travelling with this shuttle for past couple of months and I have a great experience so far with A1 American Shuttle. I travelled many other shuttles to airport as i am a frequent traveller but found this shuttle service is the best in bay Area. All of their vans are clean and nice. each time i travel i found the driver is actually 5-10 mins before time and waiting for me and also each time the river care to help load my luggage in the van. More over I they provide best rates which i don't think i found in any other shuttle services in bay area.I'd recommend all friends and the readers who read this to use this shuttle service.

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1 out of 2 people found this review helpful.

.

I had a very pleasant experience and the shuttle van was very nice and clean. I have used many companies in the past and they would always arrive late.I was very impressed by this shuttle service and they are always on time! I had lots of luggage and my two kids with me. Not only did they help me with my luggage, they also provided a baby seat for my infant. I would always use them again for the future and I would recommend it for everyone.

5
★★★★★

I had a very pleasant experience and the shuttle van was very nice and clean. I have used many companies in the past and they would always arrive late.I was very impressed by this shuttle service and they are always on time! I had lots of luggage and my two kids with me. Not only did they help me with my luggage, they also provided a baby seat for my infant. I would always use them again for the future and I would recommend it for everyone.

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0 out of 2 people found this review helpful.

.

This is a great experience, I have had some awful experiences with other shuttle companies. This Shuttle service is just simply great! Everyone I talked with over the phone and also including the driver who gave us the ride, were fantastic.Not to mention, the vans were super clean. Overall it was a smooth ride. I would recommend to all my friends and family! Keep up the good work A1!!

2
★★★★★

This is a great experience, I have had some awful experiences with other shuttle companies. This Shuttle service is just simply great! Everyone I talked with over the phone and also including the driver who gave us the ride, were fantastic.Not to mention, the vans were super clean. Overall it was a smooth ride. I would recommend to all my friends and family! Keep up the good work A1!!

Pros: On time, Smooth ride and Clean Vans

Cons: None

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Greedy and unprofessional service. I called for a chartered service to pick up from SFO. Driver(owner) came 1 hour late after our flight landed. Each time I called he said he is reaching in 5 minutes. After one hour late he appeared, but the van was parked in another floor., he took us to a conspicious location and loaded all our luggage. It was night 9.30 PM, and I was scared to note that there are no vehicles or movements nearby. Then the driver said he has to go upstairs and bring one more customer. I lost my patience, but still thought of adjusting. The driver did not show up in next 30 minutes and I had to call him 3 times in between. When I told him that if we are not going in next 5 minutes , I am going to take another shuttle service. He was almost throwing out our luggage after I told him this. He became very angry and started shouting at me. I was so scared since there was no one nearby. Throughout the journey to my home he was uttering something and I knew he was talking about me to provoke me. But I kept quite, since I wanted to reach home safely. On arrival he demanded 20 dollars extra for luggage. I somehow paid and escaped from him. NEVER NEVER call A1 American shuttle.

1
★☆☆☆☆

Greedy and unprofessional service. I called for a chartered service to pick up from SFO. Driver(owner) came 1 hour late after our flight landed. Each time I called he said he is reaching in 5 minutes. After one hour late he appeared, but the van was parked in another floor., he took us to a conspicious location and loaded all our luggage. It was night 9.30 PM, and I was scared to note that there are no vehicles or movements nearby. Then the driver said he has to go upstairs and bring one more customer. I lost my patience, but still thought of adjusting. The driver did not show up in next 30 minutes and I had to call him 3 times in between. When I told him that if we are not going in next 5 minutes , I am going to take another shuttle service. He was almost throwing out our luggage after I told him this. He became very angry and started shouting at me. I was so scared since there was no one nearby. Throughout the journey to my home he was uttering something and I knew he was talking about me to provoke me. But I kept quite, since I wanted to reach home safely. On arrival he demanded 20 dollars extra for luggage. I somehow paid and escaped from him. NEVER NEVER call A1 American shuttle.

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2 out of 2 people found this review helpful.

.

I had a very bad experience with A1 American Shuttle, Never call it again. The driver himself is the owner by name happy singh., he will screw your pick up or drop off.

1
★☆☆☆☆

I had a very bad experience with A1 American Shuttle, Never call it again. The driver himself is the owner by name happy singh., he will screw your pick up or drop off.

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2 out of 2 people found this review helpful.

.

Never use this service. Harsh driver (he is the owner also). I booked this service for airport pick up as chartered service. Driver came 45 minutes late. Chartered service became shared service, but I had to pay the full amount. Also driver started shouting at me when I questioned him and he started blaming me for nothing. very unfriendly service. He treats the customers as idiots and blame America in his unnessary talks on the way

1
★☆☆☆☆

Never use this service. Harsh driver (he is the owner also). I booked this service for airport pick up as chartered service. Driver came 45 minutes late. Chartered service became shared service, but I had to pay the full amount. Also driver started shouting at me when I questioned him and he started blaming me for nothing. very unfriendly service. He treats the customers as idiots and blame America in his unnessary talks on the way

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1 out of 1 people found this review helpful.

.

Excellent Service, Very Punctual, On Time and Great Service.I would definitely call them every time I choose to travel.

2
★★★★★

Excellent Service, Very Punctual, On Time and Great Service.I would definitely call them every time I choose to travel.

Pros: Great Service

Cons: none

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I had a reservation two days ago and the service was fantastic..Also the driver was very friendly..The driver even offered me a drink from his cooler..I had a lot of bags and he picked them all up for me..They were also on time and the ride went very smooth.Also the van was very comfortable...It was a non-stop ride..They dropped me right at the airport door..They even took out all the luggage for me..I recommend you use this service..

2
★★★★★

I had a reservation two days ago and the service was fantastic..Also the driver was very friendly..The driver even offered me a drink from his cooler..I had a lot of bags and he picked them all up for me..They were also on time and the ride went very smooth.Also the van was very comfortable...It was a non-stop ride..They dropped me right at the airport door..They even took out all the luggage for me..I recommend you use this service..

Pros: The best service

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I had a reservation a few days ago and not only were they on time, the service was excellent..The drivers were on time and they were very friendly..Also i had quite lot of bags and they even helped me with my luggage.The ride was very smooth and the vans were very comfortable..Also there were not any stops it was a non-stop ride..They dropped me off right at the door of the airport..I highly recommend using this service again..

2
★★★★★

I had a reservation a few days ago and not only were they on time, the service was excellent..The drivers were on time and they were very friendly..Also i had quite lot of bags and they even helped me with my luggage.The ride was very smooth and the vans were very comfortable..Also there were not any stops it was a non-stop ride..They dropped me off right at the door of the airport..I highly recommend using this service again..

Pros: excellent service

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On Time, Clean and Pretty New Vehicle's, Excellent Service and Very Cooperative Drivers! I would definitely tell my friends about the wonderful service.

2
★★★★★

On Time, Clean and Pretty New Vehicle's, Excellent Service and Very Cooperative Drivers! I would definitely tell my friends about the wonderful service.

Pros: Thumbs Up!!!!

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This Monday week we were moving out of this state, and i had lot of luggage i was really stressing about it. I had four heavy suitcases. The driver helped me move all of the bags out of the car onto a trolley, so it would be easy for me to get going. I really appreciated the hospitality

2
★★★★★

This Monday week we were moving out of this state, and i had lot of luggage i was really stressing about it. I had four heavy suitcases. The driver helped me move all of the bags out of the car onto a trolley, so it would be easy for me to get going. I really appreciated the hospitality

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This is the friendliest service that you cant find from other shuttle. I have used other shuttle before but i would prefer this over those other shuttle. They have a wonderful staff friendly service. I had a appointment at 3:00 am in the morning and they were there 20 minutes early and when i got outside the driver helped me with the luggage and offered me a drink! Overall Great service, comfortable, and gets you to your destination on time, and not to mention the best price. What more could you ask for?

2
★★★★★

This is the friendliest service that you cant find from other shuttle. I have used other shuttle before but i would prefer this over those other shuttle. They have a wonderful staff friendly service. I had a appointment at 3:00 am in the morning and they were there 20 minutes early and when i got outside the driver helped me with the luggage and offered me a drink! Overall Great service, comfortable, and gets you to your destination on time, and not to mention the best price. What more could you ask for?

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i have used other shuttle services but not quite like this one. This was by far the most comfortable, honest, and friendly service that i have used in the past. I recommend this to anyone who wants a nice dependable service that will get you from point A to Point B on time and with comfort. The drivers are really friendly and help you with your luggage. They are very reliable and provide the best quality of service that you wont find anywhere else.

2
★★★★★

i have used other shuttle services but not quite like this one. This was by far the most comfortable, honest, and friendly service that i have used in the past. I recommend this to anyone who wants a nice dependable service that will get you from point A to Point B on time and with comfort. The drivers are really friendly and help you with your luggage. They are very reliable and provide the best quality of service that you wont find anywhere else.

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Excellent Service: I had used their service to go to the SFO Airport and I needed the ride early in the morning at 3:30 A.M. I was very assured over the phone that the driver will be there on time and that he wouldn't have any trouble finding my house because they provide all of there drivers with GPS. I felt very comfortable with the service, and I was just about to get ready in the morning and I receive a call from the driver and he told me that he was on his way. This was a relief, and the driver was here even before I was ready to go. They were on time and the drivers are very friendly.I told him that I will be there within 2 mins. Also, the driver helped me with all of my luggage and the Van was very nice and clean. It looked new and was very comfortable. I was very satisfied with the service and I would highly recommend this for everyone. They provided with wonderful service and definitely reliable.

2
★★★★★

Excellent Service: I had used their service to go to the SFO Airport and I needed the ride early in the morning at 3:30 A.M. I was very assured over the phone that the driver will be there on time and that he wouldn't have any trouble finding my house because they provide all of there drivers with GPS. I felt very comfortable with the service, and I was just about to get ready in the morning and I receive a call from the driver and he told me that he was on his way. This was a relief, and the driver was here even before I was ready to go. They were on time and the drivers are very friendly.I told him that I will be there within 2 mins. Also, the driver helped me with all of my luggage and the Van was very nice and clean. It looked new and was very comfortable. I was very satisfied with the service and I would highly recommend this for everyone. They provided with wonderful service and definitely reliable.

Pros: On Time, Great Experience and Excellent Service

Cons: None

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I had a reservation at 5:15 am from Livermore to the San Fransico Airport.I was worried about my luggage because I had a lot of bags but the driver was kind enough to help me with all my bags..Also they were on time and they had no trouble finding our home.. Their vans were very nice and clean..The drivers were very friendly and helpful..I highly recommend you use this service.

2
★★★★★

I had a reservation at 5:15 am from Livermore to the San Fransico Airport.I was worried about my luggage because I had a lot of bags but the driver was kind enough to help me with all my bags..Also they were on time and they had no trouble finding our home.. Their vans were very nice and clean..The drivers were very friendly and helpful..I highly recommend you use this service.

Pros: Friendly, on time, great service

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Very disorganized, I made a reservation for one way to San Jose airport, everything was going fine, the lady who drove the shuttle proceded to ask me to fill out my return flight information, I told her that I will not be needing their services as I have a ride on my return, she asked me to fill out the info anyways just in case I changed my mind they will have it already. well I decided to extend my vacation. they blew up my phone the day I was suppose to return with calls wondering where I was and that the driver is waiting to pick me up, I told them I did not make a return reservation, they insisted I did by filling out the paper with my information. I informed that I had not and that the women who drove me insisted I fill it out in case I needed a shuttle. They preceded to tell me that the driver waited three hours for me which I do not believe and wanted to charge me, I told them they should have confirmed the reservation and that I refuse to pay for their mix up. I will never use this shuttle again

0
★☆☆☆☆

Very disorganized, I made a reservation for one way to San Jose airport, everything was going fine, the lady who drove the shuttle proceded to ask me to fill out my return flight information, I told her that I will not be needing their services as I have a ride on my return, she asked me to fill out the info anyways just in case I changed my mind they will have it already. well I decided to extend my vacation. they blew up my phone the day I was suppose to return with calls wondering where I was and that the driver is waiting to pick me up, I told them I did not make a return reservation, they insisted I did by filling out the paper with my information. I informed that I had not and that the women who drove me insisted I fill it out in case I needed a shuttle. They preceded to tell me that the driver waited three hours for me which I do not believe and wanted to charge me, I told them they should have confirmed the reservation and that I refuse to pay for their mix up. I will never use this shuttle again

Pros: None

Cons: Disorganized, Rude, Pushy

.

As I write this I am waiting for a friend to take me to the airport because this "service" is 30 minutes late without a phone call. When I called them I was told the driver is having some problems and someone will be sent in 20 minutes. 30 minutes and 20 minutes is nearly 1 hour late, when flying that is unacceptable. I highly recommend choosing another shuttle service, missing a flight is not worth saving a few dollars. I wish I could put negative stars.

0
★☆☆☆☆

As I write this I am waiting for a friend to take me to the airport because this "service" is 30 minutes late without a phone call. When I called them I was told the driver is having some problems and someone will be sent in 20 minutes. 30 minutes and 20 minutes is nearly 1 hour late, when flying that is unacceptable. I highly recommend choosing another shuttle service, missing a flight is not worth saving a few dollars. I wish I could put negative stars.

Pros: none

Cons: never arrived

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Don't bother with this company. They don't provide their drivers with accurate information and when I attempted to track them down after they were 20min late, they hung up on me without providing details on when the driver would arrive!! I would have rated with no stars but had to rate with one. When my ride had not shown up 10min after the scheduled 5am pick up, I called and had to reassure the same driver who had taken my reservation the day before that I did indeed have a reservation. She called the other driver to confirm and called back saying he had called me multiple times and would be there in "a few minutes". I had not received any calls. Still no call, no driver after 5 more min. It's now 5:20. I call her back and get her voice mail. I hang up and call again, which this time she answers, obviously annoyed. I asked where the driver was and to see if she had given him my number accurately. She said, "He'll be there in a few minutes" and hung up!! I started to get my husband out of bed in preparation to wake our son when the driver finally showed up at 5:25am, 25min late. It turns out even though they take 2 phone numbers, they only gave him one of them and they messed up the number. I feel sorry for the poor person they did call!! He had done what he could, but I refused to feel sorry for him. I watched out the window and though he claims he was in front of my house for 30min, I never saw a car stop and only saw one go by. Poor execution all around and even worse customer service. I will NEVER use this company again. I laughed at the end because after explaining why I was so upset, he looked mad that I didn't tip. Really??

0
★☆☆☆☆

Don't bother with this company. They don't provide their drivers with accurate information and when I attempted to track them down after they were 20min late, they hung up on me without providing details on when the driver would arrive!! I would have rated with no stars but had to rate with one. When my ride had not shown up 10min after the scheduled 5am pick up, I called and had to reassure the same driver who had taken my reservation the day before that I did indeed have a reservation. She called the other driver to confirm and called back saying he had called me multiple times and would be there in "a few minutes". I had not received any calls. Still no call, no driver after 5 more min. It's now 5:20. I call her back and get her voice mail. I hang up and call again, which this time she answers, obviously annoyed. I asked where the driver was and to see if she had given him my number accurately. She said, "He'll be there in a few minutes" and hung up!! I started to get my husband out of bed in preparation to wake our son when the driver finally showed up at 5:25am, 25min late. It turns out even though they take 2 phone numbers, they only gave him one of them and they messed up the number. I feel sorry for the poor person they did call!! He had done what he could, but I refused to feel sorry for him. I watched out the window and though he claims he was in front of my house for 30min, I never saw a car stop and only saw one go by. Poor execution all around and even worse customer service. I will NEVER use this company again. I laughed at the end because after explaining why I was so upset, he looked mad that I didn't tip. Really??

Pros: none, same fare can be found elsewhere

Cons: rude, poor customer service, disorganized, unprofessional

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Our trip to SFO started out well. The driver even offered us a drink from his cooler. But soon, he began to offer, unprompted, his opinions on everything that is wrong with America and Western Culture.

Also, he requires a credit card number up front and will charge you the full amount if for some reason you aren't there to be picked up. So beware.

0
★☆☆☆☆

Our trip to SFO started out well. The driver even offered us a drink from his cooler. But soon, he began to offer, unprompted, his opinions on everything that is wrong with America and Western Culture.

Also, he requires a credit card number up front and will charge you the full amount if for some reason you aren't there to be picked up. So beware.

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A van shuttle service offering airport transfer, pick-up and drop-off for the Bay Area.

 

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