Posh Nail Salon Spa

★★★★★
  • 458 Cambridge Avenue

    Palo Alto, CA 94306

    Map & Directions
  • 650-325-9800

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NEVER GO TO THIS NAIL SALON.

ANYONE WHO RATES THIS PLACE ONE STAR OR MORE IS CRAZY.

THEY HAVE NO IDEA WHAT TO DO AND ARE TERRIBLY AT DOING WHAT THEY CAN.

This nail salon deserves ZERO stars!!!! It is TERRIBLE beyond belief. I had driven by Posh a couple of times and decided to try them today. The decor looks pretty good, they have massage chairs and the manipedi deal is good - only $35. It was a NIGHTMARE experience. The WORST i have ever had anywhere around the world.

The following is what happened today, please judge for yourself:
- She accidentally flick nail polish onto my tshirt
- She pushes the cuticles back unnecessarily hard, to the point that i'm in a lot of pain and have to tell her not to push as hard (i asked a few times)
- I like my nails really short and rounded and i basically had to watch her like a hawk to have it the way i like it
- At one point, i ask her to fix something and she hands me the nail file and asks me to do it myself????!!!!!!
- She cuts my cuticle so i am bleeding
- I wanted my toenails the same colour and had chosen a bright red, the toe nails had already been painted and by now the 1st coat is on my nails. I notice that it's not the same colour and ask her if she got it right. She said the 2nd coat will make it look the same. Obviously it didn't and by now ALL of my patience was gone.
- I told her i was extremely unhappy with the service and asked her what she could do about the price. She said nothing. FIne. I ask her to change my toe colour so it's the same as my nail colour and she says 'No, it's just a colour'
- Then, she starts YELLING and SHOUTING at me at the top of her voice. Tells me that she does her own thing and if i don't like it i can leave. Aren't manicurists supposed to satisfy and do as the customer asks????? It's not like the manicurist is an artist and can do whatever she feels like.
- She was EXTREMELY RUDE, and this was the "owner" Tiffany

NEVER EVER GO TO THIS NAIL SALON. NEVER.

1
★☆☆☆☆

NEVER GO TO THIS NAIL SALON.

ANYONE WHO RATES THIS PLACE ONE STAR OR MORE IS CRAZY.

THEY HAVE NO IDEA WHAT TO DO AND ARE TERRIBLY AT DOING WHAT THEY CAN.

This nail salon deserves ZERO stars!!!! It is TERRIBLE beyond belief. I had driven by Posh a couple of times and decided to try them today. The decor looks pretty good, they have massage chairs and the manipedi deal is good - only $35. It was a NIGHTMARE experience. The WORST i have ever had anywhere around the world.

The following is what happened today, please judge for yourself:
- She accidentally flick nail polish onto my tshirt
- She pushes the cuticles back unnecessarily hard, to the point that i'm in a lot of pain and have to tell her not to push as hard (i asked a few times)
- I like my nails really short and rounded and i basically had to watch her like a hawk to have it the way i like it
- At one point, i ask her to fix something and she hands me the nail file and asks me to do it myself????!!!!!!
- She cuts my cuticle so i am bleeding
- I wanted my toenails the same colour and had chosen a bright red, the toe nails had already been painted and by now the 1st coat is on my nails. I notice that it's not the same colour and ask her if she got it right. She said the 2nd coat will make it look the same. Obviously it didn't and by now ALL of my patience was gone.
- I told her i was extremely unhappy with the service and asked her what she could do about the price. She said nothing. FIne. I ask her to change my toe colour so it's the same as my nail colour and she says 'No, it's just a colour'
- Then, she starts YELLING and SHOUTING at me at the top of her voice. Tells me that she does her own thing and if i don't like it i can leave. Aren't manicurists supposed to satisfy and do as the customer asks????? It's not like the manicurist is an artist and can do whatever she feels like.
- She was EXTREMELY RUDE, and this was the "owner" Tiffany

NEVER EVER GO TO THIS NAIL SALON. NEVER.

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Business Response:

Under New Management ( 7/1/2011), we put customers' satisfaction first and we always do. Remember your Satisfaction is our goal. To the customers who have had bad experiences in the past with the OLD management, we would like to welcome you back and give us opportunity to serve you.
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This salon is so relaxing and such a nice place to go. The prices are average but the staff is so nice to the customers and do a really great job with everything.

5
★★★★★

This salon is so relaxing and such a nice place to go. The prices are average but the staff is so nice to the customers and do a really great job with everything.

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Jane is amazing and is a goddess when it comes to eyebrows. All the ladies are great and the place is very clean. I live 30 miles away and make the drive just for them!

3
★★★★★

Jane is amazing and is a goddess when it comes to eyebrows. All the ladies are great and the place is very clean. I live 30 miles away and make the drive just for them!

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Everyone at the salon is fantastic, and Jane always has seasonal nail polish colors (and recommendations!). Impeccable manicures, excellent atmosphere, easy parking/access. No complaints--I have not gone anywhere else since finding this

3
★★★★★

Everyone at the salon is fantastic, and Jane always has seasonal nail polish colors (and recommendations!). Impeccable manicures, excellent atmosphere, easy parking/access. No complaints--I have not gone anywhere else since finding this

.

I have been getting my nails done for years, and never have I been so unhappy with a fill. I had an appointment to get a pink and white fill- when I arrived there I was told that I didnt need to fill the white even though it was obviously

3
★★★★★

I have been getting my nails done for years, and never have I been so unhappy with a fill. I had an appointment to get a pink and white fill- when I arrived there I was told that I didnt need to fill the white even though it was obviously

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I am always very satisfied with the service at Posh! The Salon has an unique and very nice design. You see that the owner has a great feeling for design, furniture, funtionality and beauty. As very well designed the Salon is, so is also

3
★★★★★

I am always very satisfied with the service at Posh! The Salon has an unique and very nice design. You see that the owner has a great feeling for design, furniture, funtionality and beauty. As very well designed the Salon is, so is also

Pros: Convenient near North California Ave., Palo Alto, Parking is always good.

Cons: There are no cons!

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I have been impressed with Posh Salon ever since the first time I walked in to get my nails done. They have a very relaxing atmosphere, an approachable staff, and when it comes to the services they are always going above and beyond. I

3
★★★★★

I have been impressed with Posh Salon ever since the first time I walked in to get my nails done. They have a very relaxing atmosphere, an approachable staff, and when it comes to the services they are always going above and beyond. I

Pros: Friendly Staff, Relaxing Atmosphere, Walk-Ins Welcome

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I cannot say enough great things about Posh. The manicures and pedicures are really wonderful and very reasonably priced. They also offer waxing and facials, which seem to be a large part of their business. The salon is extremely clean.

3
★★★★★

I cannot say enough great things about Posh. The manicures and pedicures are really wonderful and very reasonably priced. They also offer waxing and facials, which seem to be a large part of their business. The salon is extremely clean.

.

Clean salon with great prices. I visit Posh every three weeks for an eyebrow wax- Jane is a perfectionist when it comes to eyebrow shaping! She spends whatever time it takes to make sure your brows are flawless. I have also been to Posh

3
★★★★★

Clean salon with great prices. I visit Posh every three weeks for an eyebrow wax- Jane is a perfectionist when it comes to eyebrow shaping! She spends whatever time it takes to make sure your brows are flawless. I have also been to Posh

Pros: great staff, reasonable prices

Cons: none!

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I love this cute little shop. All of the ladies know exactly what i want. I will never go to another salon. The girl talk and the prices are great too! I highly recommend this salon to anyone! Its a fun, but relaxing atmosphere. I always

3
★★★★★

I love this cute little shop. All of the ladies know exactly what i want. I will never go to another salon. The girl talk and the prices are great too! I highly recommend this salon to anyone! Its a fun, but relaxing atmosphere. I always

Pros: You can walk in anytime and be served almost immidiately, great music, great staff, Great nail colors, Amazing products

Cons: Parking is a little difficult around lunch time during the week

Message from Posh Nail Salon Spa

Dear Customers,



This Nail Salon is operating Under New Management as of July 1, 2011.Our professional staffs strive to provide you the Best service. We put customers' satisfaction first and we always do. Remember your Satisfaction is our goal. To the customers who have had bad experiences in the past with the OLD management, we would like to welcome you back and give us opportunity to serve you.



Special discount 20% off ( from AUGUST 1/11 - SEPTEMBER 1/11)





More about Posh Nail Salon Spa

We basically do nails/facial/waxing. We open 7 days a week. Mon-Sat: 10AM-7PM and Sun: closed. You can have a FREE MANICURE on your 11th visit to this Nail Salon. Note! ( polish change, nail art and fix few broken does NOT apply ) Please call us at (650) 325-9800 for more information.

Editorial from

Full service salon in the South Bay offers traditional services such as waxing, manicures, pedicures, facials and tanning.

 

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