TheJunkPros

★★★☆☆

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Communications & Utilities

Communications & Utilities
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155 W 35th St New York, NY

3.0 3
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I called to schedule a pick-up of some items I was throwing out from my apartment. After an extended conversation with them on the phone, they let me know they thought what I had sounded like a quick pick-up which they could do for 150-250.

Now, a week goes by. I make plans to arrange to have free time in the morning before the pick-up to make sure everything is in bags and ready for them on the curb to make things as easy as possible.
I get a phone supposedly to confirm the scheduled pick-up.

This new lady asks me about the details again and suddenly changes the story. She says, "one or two" bags would qualify for the quick pick-up ($250) but that actually since it sounds like I have more than 2 that now it's going to cost much more!! The DAY BEFORE???

Now if I were going to throw out 2 bags of trash I'd just put it in the regular trash and let the city pick it up for FREE. What kind of idiot do these people think I am?? 250 bucks for 2 bags? What??

So, I told the woman I wanted the order cancelled, and she had the nerve to ask if to stay for the cancellation reason that I just couldn't afford more than 250 bucks. Really?? That's how you treat your customers, really??

I said, "No, the reason I'm cancelling is because you told me one thing and now you're telling me another thing completely and I no longer want your services."

Real nice, people. Really classy.

If I were you I would stay away from these people.

0
★☆☆☆☆

I called to schedule a pick-up of some items I was throwing out from my apartment. After an extended conversation with them on the phone, they let me know they thought what I had sounded like a quick pick-up which they could do for 150-250.

Now, a week goes by. I make plans to arrange to have free time in the morning before the pick-up to make sure everything is in bags and ready for them on the curb to make things as easy as possible.
I get a phone supposedly to confirm the scheduled pick-up.

This new lady asks me about the details again and suddenly changes the story. She says, "one or two" bags would qualify for the quick pick-up ($250) but that actually since it sounds like I have more than 2 that now it's going to cost much more!! The DAY BEFORE???

Now if I were going to throw out 2 bags of trash I'd just put it in the regular trash and let the city pick it up for FREE. What kind of idiot do these people think I am?? 250 bucks for 2 bags? What??

So, I told the woman I wanted the order cancelled, and she had the nerve to ask if to stay for the cancellation reason that I just couldn't afford more than 250 bucks. Really?? That's how you treat your customers, really??

I said, "No, the reason I'm cancelling is because you told me one thing and now you're telling me another thing completely and I no longer want your services."

Real nice, people. Really classy.

If I were you I would stay away from these people.

from CitySearch
.

From the office to the technicians, everyone was fabulous. the workers were courteous, professional, hardworking and of course the prices were very affordable. I would definitely reccommend their service to everyone!!

2
★★★★★

From the office to the technicians, everyone was fabulous. the workers were courteous, professional, hardworking and of course the prices were very affordable. I would definitely reccommend their service to everyone!!

Pros: very proffessional, hardworking, affordable

Cons: none

from CitySearch
.

Excellent and affordable service. They work courteous and they were patient with me and my family. Thanks !

1
★★★☆☆

Excellent and affordable service. They work courteous and they were patient with me and my family. Thanks !

from CitySearch

Editorial from

A New York garbage, trash and rubbish removal service.

 

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